民航乘务员实用机上英语口语

ThismodelpaperwasrevisedbytheStandardizationOfficeonDecember10,2020民航乘务员实用机上英语口语1．早上好/下午好/晚上好，欢迎登机！Goodmorning/Goodafternoon/Goodaboard!2．打扰一下，能看一下您的登机牌吗Excuseme.MayIseeyourboardingpass3.恐怕您坐错位子了。I'mafraidyouareinthewrongseat.4．(1)您的座位号标在阅读灯旁。（Airbus机型）Yourseatnumberisindicatednearthereadinglight.(2)您的座位号标在行李架边缘。（Boeing机型）Yourseatnumberisindicatedontheoverheadcompartment.5．需要我帮您摆放行李吗MayIhelpyouwithyourbag6．先生，您的行李有点儿大，您不介意我把它放在别处吧我会帮您保管的。WouldyoumindifIstowitsomewhereelseI’llkeepitforyou.7．请跟我来。Pleasefollowme.8．对不起，先生。您能往边上站一点吗Excuseme，sir.Couldyoupleasestepaside9．如有任何需要，请按呼唤铃。Ifthere'sanythingwecandoforyou，justpressthecallbutton.10．我是本次航班乘务长/乘务员XXX，如有任何需要，您可以随时联系我。(I’mthepurserofthisflight.)Mynameisxxx.IfthereisanythingIcandoforyou，pleasecallme.11．请您用热毛巾/湿纸巾，女士/先生。Yourhottowel/wettowel，madam/sir.12．根据最新的天气消息，外面温度为摄氏零下5度。Accordingtothelatestweatherreport，theoutsidetemperatureisfivedegreescentigradebelowzero./minusfivedegreescentigrade.13．对不起，我没有完全听懂。您能重复一遍吗I’msorry.Ididn’tget14．对不起，恐怕我的英文不太好，您能否说慢一点Sorry，MyEnglishispoor/isn’tverywell.Couldyoupleasespeakmoreslowly15．先生，您想要点什么Whatwouldyouliketoeat/drink，sir16.对不起，让您久等了。I'msorryforkeepingyouwaitingsolong.17．我们很快就要供应饮料/正餐。请将您前面的小桌板放下来。We'llserveyoudrinks/dinnersoon.Pleaseputdownthetraytableinfrontofyou.18．打扰一下，先生，您能帮我把这份餐递给靠窗的那位旅客吗Excuseme，sir.Couldyoupassthistraytothepassengerbythewindow19．先生，您需要面包吗Sir，Wouldyoucareforsomebread20．先生，需要来点水果吗Excuseme，sir.Wouldyoucareforsomefruit21．对不起，我们不提供烈酒。Sorry，butwedon’tservespirits.22．您的鸡肉几分钟后就好。Yourchickenwillbereadyinafewminutes.23．对不起，鸡肉发完了，您想来点儿别的吗Sorry.I’mafraidwehavenomorechickenleft.Wouldyoulikesomethingelse24．您想在饮料里加点冰块吗Wouldyoulikesomeiceinyourdrink25．这是您的耳机，先生/女士。Hereisyourearphone，sir/madam.26．本次航班全程禁烟，请不要吸烟。Thisisanon-smokingflight.Pleasedon’tsmoke.　Youmaynotsmokeduringthewholeflight.27．我可以清理小桌板了吗MayIclearyourtablenow28．我能把盘子收走了吗MayIremoveyourtray29．您喜欢就好，我很高兴。I’mverygladthatyoulikedit.30．飞机要起飞/下降了，请系好安全带，收起座椅靠背、小桌板和脚踏板，打开遮光板。Wewillbetakingoff/descending.Pleasefastenyourseatbelt，bringyourseatback，tableandfootresttoanuprightposition.Pleaseopenthewindowshade.31．您可以通过座椅扶手的按钮来调节座椅靠背。Youmayadjustyourseatbackbypressingthebuttononyourarmrest.32．飞机要起飞/降落/落地了，恐怕您不能使用洗手间。Wewillbetakingoff/descending/landing.I’mafraidyoumaynotusethelavatory.33．请回到座位上，系好安全带。Wouldyoupleasereturntoyourseatandfastenyourseatbeltnow34．安全带信号灯熄灭后您就可以使用洗手间了Youmayusethelavatoryafterthe“fastenseatbelt”signgoesoff.35．请尽快对号入座。Pleasetaketheseataccordingtoyourseatnumberassoonaspossible.36．根据中国民用航空的规定，您全程都不能使用手机，因为这会干扰飞行导航系统。AccordingtotheCAACregulations，youmaynotusethemobilephoneduringthewholeflight，becauseitmightinterferewithournavigationsystem.37．请不要将行李放在过道和紧急出口处。Pleasekeeptheaisleandtheexitsclearofbaggage.38．对不起，女士。您可以将小孩放在安全带的外面，那样小孩会舒服些。Excuseme，madam.Youmayholdyourbabyoutsidetheseatbelt,.Thatwouldbemorecomfortableforyourbaby.39．请小心，外面在下雨，路面很滑。Pleasewatchyourstep.It'srainingandveryslipperyoutside.40．我们对本次延误深 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 歉意。如果有进一步的消息，我们会立即通知您的。Weapologizeforthedelay.Ifwehaveanyfurtherinformation，we'llletyouknow.41．我们抱歉地通知您，由于机械故障本次航班已经取消。I'msorrytotellyouthatthisflighthasbeencancelledduetoamechanicalproblem.42．因遇上强烈顶风，我们到达重庆江北机场将晚点十五分钟。WearegoingtoarriveatChongqingJiangbeiAirportfifteenminutesbehindschedulebecauseofstrongheadwinds.43．大约十分钟后，我们将到达北京首都国际机场。当地时间是晚间8：10。We'llarriveatBeijingCapitalInternationalAirportintenminutes.Thelocaltimeis8:10.44．我们将在这里过夜，不过您不用担心，我们将为每位旅客提供免费住宿。现在请拿好随身物品准备下机。We'llhavetostayhereovernight.Butdon'tworry.We'llprovidefreeaccommodationforeverypassenger.Pleasetakeallyourbelongingsanddisembark.45．请别担心。您的耳朵痛是由于客舱气压的变化而引起的。您可以通过吞咽动作来缓解不适。Don'tworry.Becauseofthechangeofairpressureinthecabin，youmayfeeluncomfortablewithyourear.Youcanovercomeitbyswallowing.46．您的托运行李必须到候机楼认领。Yourcheckedluggagemaybeclaimedintheterminal.47．如果您继续随我们航班飞行，请从地面人员那里换取登机牌，在候机楼等待登机。Ifyoucontinuetheflightwithus，pleaseobtainyourboardingpassfromourgroundstaffandwaitfordepartureintheterminal.48．您可以将行李留在飞机上，但贵重物品和重要文件必须随身携带。飞机将在此停留一小时十分钟。Youmayleaveyourbaggageonboardbutbringallvaluablesandimportantdocumentswithyou.Wewillremainhereforonehourandtenminutes.49．我们将在这里更换机组。Therewillbeachangeofcrewhere.50．因飞机起飞前空调制冷效果不够理想，现在客舱温度较高。Thecabiniscurrentlywarmerthannormalbecausetheairconditioningsystemdoesn’tworkwellbeforetake-off.51．很抱歉音频/视频系统出故障了，对因此带来的不便我们十分抱歉。There’ssomethingwrongwiththeaudio/videosystem.Weapologizeforthisinconvenience.52．我无权为您提供免票或折扣票，请原谅。Sorry,I’mafraidIcan’tofferyouanyfreeticketordiscount.53．真抱歉！请您稍等，我去拿餐巾来替您擦干净衣服。I'mterriblycarelessofme!Waitamoment，I’llcleanitforyou.54．填表时如有任何问题或困难，请和我联系，我非常乐意协助您。Ifyouhaveanyquestionsinfillingintheforms，pleaseletmeknowandI'llbeveryhappytohelpyou.55．洗手间里有为婴儿换尿布的设备。Therearenappy-changingfacilitiesinthelavatory.56．您很容易在候机楼外面叫到出租汽车。Youcantakeataxieasilyoutsidetheterminalbuilding.57.您能就提高机上服务质量给我们提些建议吗Couldyougiveussomeadviceonimprovingourin-flightservice58.现在请您接受这小小的纪念品。希望您会喜欢。Nowwe'dlikeyoutoacceptthisgiftasasouvenir.Wehopeyouwilllikeit.59.请抓紧时间。您转乘的班机还有四十分钟就要起飞了。Pleasehurryup.There'reonlyfortyminutesleftforyourconnectingflight.60.如果您需要转乘另一航班，请到二楼中转柜台办理转机手续。Ifyouneedtotransferhere，pleasegotothetransfercounteronthesecondfloorandputthroughtheformalities.61.马上系好安全带。由于发动机出了毛病，飞机将做紧急迫降。Pleasefastenyourseatbeltsimmediately.Theplanehastomakeanemergencylandingbecauseofanenginefailure.62.从座椅下拿出救生衣，穿上它！Pleasetakeoutthelifevestfromtheundersideofyourseatandputiton!63.不要在客舱内充气！Don'tinflatethelifevestinthecabin.64.解开安全带，别拿行李，朝这边走！Releaseyourseatcomethisway!65．紧迫用力；Brace(3times)66．防冲撞/保持防冲撞姿势；Braceforimpact./remaininbraceposition.67．弯腰；Bendover.68．在座位上坐好；Stayinyourseat./Pleaseremainseated.69.取下尖锐物品；Removesharpobjects.70.解开安全带，不要动；Openyourseatbeltanddon’tmove.71.这边来；Comethisway.72.一个接一个；Onebyone.73.跳，滑；　Jumpandslide.74.找到离你最近的紧急出口并撤离；Locateyourexitandevacuate.75.不要拿行李/将行李留在飞机上；Don’tcarryyourbaggage./Leaveyourbaggageonboard.76.保持镇静/不要惊慌；Keepcalm./Don’tpanic.77.向前走/向对面走/向后走；Goforward/Goacross/Goback.78.此门(紧急出口)不通；Noexit.79.全体注意；Attention,please.80.取出救生衣；Takeoutyourlifevest.81.穿上救生衣；Putonyourlifevest.82.请(给救生衣)充气；Inflateyourlifevest.83.请勿在客舱内充气；Don’tinflateinthecabin.84.请按指示灯路线撤离飞机；Evacuatetheplanebyfollowingthedirectionofthelightslocatedonthefloor./Thelightslocatedonthefloorwillguideyoutotheexits.85.请跟从乘务员指引尽快撤离飞机；Followtheinstructionofthecrewmembersandleavetheplaneassoonaspossible.86.上船/艇；Getontherafts/boats.87.希望您在北京玩得开心。HaveanicestayinBeijing.88.感谢您乘坐我们的航班，再见。Thankyouforflyingwithyounexttime!89.如果您现在不需要，您先放在座椅背后的口袋里了。Ifyoudon’tneeditnow，youmayputitintotheseatpocketinfrontofyou.90.先生，需要来点水果吗Excuseme，sir.Wouldyoucareforsomefruit91.对不起，我们不提供烈酒。Sorry,butwedon’tservespirits.92.对不起，这个座位我们开了重号，您不介意坐其他座位吧I'msorry，sir/madam.Theseathasbeendoubleyoumindtakinganotherseat93.由于空中航路拥挤，我们要等待通行许可才能起飞。Duetoheavyairtraffic,wemustwaituntilatake-offclearanceisgiven.94.飞机起飞/下降/落地期间，您不能使用洗手间。Thelavatorymaynotbeusedduringtake-off/decending/landing.Section2:Sentences(2)——servethefirstclasspassengers(对头等舱旅客服务)95.您想现在用甜品还是稍后再用Wouldyouhaveyourdessertnoworlater96.您想要哪种咖啡清咖啡，还是奶咖啡Howwouldyoulikeyourcoffee，blackorwhite　97.您点的茶要浓一点还是淡一点Howwouldyoulikeyourtea，strongorweak98.您需要什么样的牛排嫩点的、适中的还是老点的Howwouldyoulikeyourbeefsteak，rare，mediumorwelldone99.您想吃中餐还是西餐WouldyoulikeChinesefoodorWesternfood100.您想现在吃甜点还是一会儿再吃Wouldyoulikeyourdessertnoworlater101.需要使用拖鞋吗MayIbringyoutheslippersSection3:Dialogues(1)——servethepassengers(对所有旅客服务)1．旅客：您说英语吗乘务员：是的，会说一点儿。PAX:DoyouspeakEnglishCA:Yes，IspeakalittleEnglish.2．旅客：麻烦问一下，我的座位在哪儿乘务员：能看一下您的登机牌吗您的座位号是4A，请走这边的通道，您的座位号标在行李架上。PAX:Whereismyseat，MissCA:MayIseeyourboardingpass，pleaseYourseatnumberis4A.Pleasetakethisaisletothefourthrow.Thenumberisindicatedontheoverheadcompartment.3．旅客：您能告诉我洗手间在哪儿吗乘务员：洗手间在客舱的前部和后部。PAX:WouldyoupleasetellmewherethewashroomisCA:Lavatoriesareinthefrontandrearofthecabin.4．乘务员：对不起，行李架已经满了，您不介意我帮您把行李放到别的地方/前舱/后舱吧旅客：我不介意，谢谢你。CA:Sorry，Sir，TheoverheadlockerisfullyoumindifIputyourbaggageinthefrontofthecabin/intherearofthecabinPAX:No，ofcoursenot.Thanksalot.5．经济舱旅客：能来一杯红酒吗乘务员：对不起女士，我们只为头等舱提供酒类服务。PAX:MayIhaveaglassofwineCA:Sorry，Madam.Butweprovidebarserviceonlytothefirstclass.6．①乘务员：(对头等舱旅客服务)我把您的衣服挂在前面的衣帽间里好吗到达前，我再取回来给您。旅客：好的，十分感谢。CA:MayIhangupyourcoatinthewardrobe/closetI'llgiveitbacktoyoubeforelanding.PAX:Oh，yes，it’ssoniceofyou.②乘务员：请您将贵重物品取出并妥善保管。旅客：谢谢提醒。CA:Pleasekeepthevaluablesbyyourself.PAX:Thankyouforremindingme.7．乘务员：恐怕您不能把行李放在紧急出口座椅的空位上。旅客：那我放哪儿呢飞行中我需要用里面的东西。乘务员：请将行李放在您前排的座椅下面。CA：I’mafraidyoucan’tleaveyourbagnexttotheemergencyexit.PAX：SowheredoIputitI’llneedthingsinitduringtheflight.CA：Pleaseput/stowitundertheseatinfrontofyou.8．旅客：请问头等舱、公务舱和经济舱的免费行李额分别是多少手提行李的限额又是多少呢乘务员：头等舱、公务舱和经济舱的免费行李额分别是40公斤，30公斤，20公斤，手提行李的限额是5公斤。PAX：Excuseme，’sthestandardFreeLuggageAllowanceforeachclassandthemaximumweightallowedforanypieceofcarry-onluggageCA:Thefreeluggageallowanceforfirstclassisfortykilograms.Thirtykilogramsforbusinessclassandtwentykilogramsforeconomyclass.Themaximumweightforcarry-onluggageis5kilograms.9．（发报纸）乘务员：您想看点什么吗我们的英文报纸有《中国日报》。旅客：好的。/不用了，谢谢。(Newspaperdelivering)CA:WouldyouliketoreadsomethingWehaveChinaDailyhere.PAX:Yes，Thankyou./No,thanks.10．旅客：我们要飞多久乘务员：我们的空中飞行时间为3小时。PAX:HowlongdoesourflighttakeCA:Ourflighttakesthreehours.11.旅客：飞机现在的飞行高度是多少乘务员：我们的飞行高度为9000米。PAX:AtwhataltitudeareweflyingCA:Ninethousandmeters，Sir/Madam.12.旅客：我们飞行的速度是多少乘务员：我们的飞行速度为每小时950公里。PAX:WhatisthespeedofourplaneCA:It'sninehundredandfiftykilometersanhour.13.旅客：这个城市离机场有多远乘务员：该城市距离机场26公里。PAX:HowfaristhecityfromtheairportCA:Twentysixkilometers，Sir/Madam.14．旅客：我们现在在哪儿乘务员：我们正在飞越西安/黄河/华山。PAX:WherearewenowWhatcity/river/mountainareweflyingovernowCA:WeareflyingoverXi’an/theYellowRiver/theHuashanMountain.15．旅客：首尔天气怎么样乘务员：根据最新的天气报告，首尔正在下雨。WhatistheweatherlikeinSeoulAccordingtothelatestweatherreport，itisraininginSeoul.16．乘务员：我们有矿泉水、芒果汁、橙汁、可乐、雪碧和咖啡。您想喝哪种Wehavemineralwater，mangojuice，orangejuice，Coke，Spriteandwouldyouprefer17.⑴旅客：我想喝可乐。乘务员：加冰吗旅客：加点冰吧。乘务员：好的，给您。PAX：Coke，please.CA：WouldyoulikesomeiceinitPAX:Withice，please.CA：Hereyouare.⑵旅客：我想喝菠萝汁。乘务员：①对不起，菠萝汁已经发完了。您想来点别的吗②对不起，先生。飞机上没有配备，您想来点别的吗⑶旅客：不用了，谢谢。PAX：Pineapplejuice，please.CA:Sorry，sir.①Weareoutofpineappleyoulikesomethingelse②I'mafraidwedon'thavethatonboard.WouldyoulikesomethingelsePAX:No，thanks.18．旅客：今天飞机上提供正餐吗乘务员：对不起，先生。这是短途航线，我们只供应点心。PAX：IsthereanymealavailableCA:Sorry，sir.Thisisashortflight.Weonlyservesnacks.19．旅客：我想要鸡肉米饭，不是面条。乘务员：真是抱歉，我弄错了。我马上给您换一份，请稍候。PAX：Iwantchickenrice，butnotnoodles.CA：I'msorryforthemistake.I'llfititforyouatonce.Please　waitamoment.20．乘务员:您想再来点茶吗旅客:①好的，谢谢.②不用，谢谢.CA:Wouldyoulikesomemoretea/beefPAX:①OK.②No，thanks.21.乘务员：我们有鱼肉米饭和牛肉面条，您想吃哪一种旅客：有素食餐吗乘务员：①好的，给您。②您梢等，我去厨房看看有没有……..对不起，先生，我们航班没有配备素食餐，我们有水果和甜点，您想来点儿吗旅客：好的，谢谢你。CA:WehavefishriceandbeefyoulikePAX:DoyouhaveavegetarianmealformeCA:①Yes.Hereyouare.②Pleasewaitamoment.I’llcheckinthegalley.…….I’msorry，sir.Wedon’thavevegetarianfoodonboard.Butwehavefruitsanddesserts，WouldyoulikesomeinsteadPAX:Yes，that’sfine，thanks.22．旅客：为什么我们还没有起飞乘务员：①我们正在等待起飞指令。②我们正在等待几位旅客登机。PAX:Whydon’twetakeoffCA:①Wearewaitingforthetake-offclearance.②Wearewaitingforafewpassengerstojoinus.23．旅客：我们什么时候才能起飞乘务员：我们要等装完货才能起飞。PAX：WhenwillwetakeoffCA:Wehavetowaituntilthecargoisloaded.24．旅客：您能给我拿条毯子吗乘务员：好的，我这就去拿。/不好意思，毛毯已经发完了。PAX:MayIhaveablanketCA:①Ok，justaminute，I’llgetitforyou.②Sorry，theblanketshavebeengivenout.25．旅客：我要一杯茶都问了三次了，我还要等多久乘务员：哦，实在对不起，我马上给您去拿。PAX：I'veaskedthreetimesforacupofmuchlongerdoIhavetowaitCA:Oh，I'msorry.I'llgetitforyouatonce.26．旅客：我还没有饮料呢。乘务员：对不起，女士。我们送饮料的时候您正在睡觉，我不想打扰您。您想喝点什么PAX：Ihaven'tbeenserveddrinkyet.CA：Sorry，madam.Youweresleepingwhileweserved.Ididn'twanttowakeyou.Whatwouldyouliketodrink27．经济舱旅客：我能坐在第一排吗后面座位太窄了。乘务员：好吧。/对不起，第一排满座，您先按座位号坐，我再帮您安排。经济舱旅客：真谢谢您。PAX:CouldItakethefirst-rowseatThelegroominEconomyClassistoonarrowforme.CA:I’msorry，Sir/Madam.ButthefirstrowisfullyoupleasetaketheassignedseatforthetimebeingI’lltrytofindanotherseatforyou.PAX:It’ssoniceofyou.Thankyou.28．旅客：我和我朋友的座位是分开的，但我们想坐在一起。①乘务员：请暂时按座位号坐好吗我会尽量让你们坐在一起的。PAX：MyfriendandIgotseparateseatsbutwewanttosittogether.CA：WouldyoupleasetaketheassignedseatforthetimebeingI'lltrytoarrange.②乘务员:是吗但现在恐怕不行，旅客还未全部上飞机。起飞前您先坐这儿好吗起飞后我尽量帮您安排。Isee.ButI’mafraidnotnowbecauseallthepassengersarenotonboardyet.Wouldyoupleasesitheretillaftertake-offI’lltrytoarrangeaftertakeoff.29．①旅客：我觉得不舒服。有治晕机的药吗乘务员：是的，我们有。但您服用前需在免责单上签名。旅客：好的。PAX:I'mnotfeelingwell.DoyouhaveanytabletsforairsicknessCA:Yes，wehave.Butifyouwanttotakeit，I’mafraidyouwillhavetosignyournameinaform.PAX:Allright.②乘务员：如果您感到恶心想吐，请使用您前方座位口袋里的晕机袋。我这就去给您拿热毛巾和水。我很快就回来。旅客：十分感谢。CA:Ifyouaretovomit，pleaseusetheairsicknessbagintheseatpocketinfrontofyou.Iwillbringyouawarmtowelandsomewater.I'llberightback.PAX:Thankyouverymuch.③乘务员：您好些了吗旅客：我还是有些难受。乘务员：客舱后面还有空位子。我把扶手取掉，您可以躺下来小睡一会儿，可能会舒服些。旅客：谢谢您。您想得真周到。乘务员：为您提供优质服务是我们的职责。CA:AreyoufeelingbetterPAX:I’mafraidnot.CA:Wehavesomevacantseatsintherearofthecabin.I'llliftupthearmrestforyoutoliedown.You’llfeelbetterafteranap.PAX:Thanksalot.That’sverythoughtfulofyou.CA:It’sourdutytoserveourpassengerswell.30.旅客：我爸爸病得很重。乘务员：别担心，我们已通知了地面工作人员，尽快送他去医院。PAX:Myfatherisseriouslyill.CA:We’veinformedthegroundstaffandtheywillsendhimtothehospitalassoonaspossible.31.旅客：请问有机上娱乐节目的菜单吗乘务员：有的，给您。我们有流行音乐、轻音乐、古典音乐、民乐和其他频道；电影在7频道。PAX:Doyouhavethein-flightentertainmentprogramslist/menuCA:Yeah，hereyouare.Therearepopmusic，classicalmusic，folksongs,lightclassics，andsoforth.Youcanstillwatchthefilmonchannelseven.32．⑴旅客：我想坐到头等舱去。乘务员：好的，我先看一下有没有空座位。PAX:Iwanttomovetothefirstclass.CA:Ok，letmeseeifthereisavacantseatthere.⑵①乘务员：对不起，先生。头等舱已经没有空位了。②头等舱还有一个空位。请随我来，先办理一下升舱手续。头等舱的票价是____，普通舱的票价是____，因此，您升舱还得付_____。我们只收现金。CA:①Sorry，sir.I’mafraidwecan’tupgradetothefirstclassbecausethereisnovacantseatthere.②Wehaveavacantseatinthefirstclass.Butyouwillhavetopayextramoneyforupgrading.Theairfareis____yuanforthefirstclassand____yuanfortheeconomyclass.Soyouwillhavetopay____yuan.Pleasecomethiswaytocompletetheformality.Bytheway，weacceptcashonly.33．⑴旅客:我的包丢了。乘务员:是吗您是何时何地丢失手提包/文件的您肯定是在飞机上丢失的吗PAX:Ican’tfindmybag/document.CA:I'msorrytohearthat，Madam.Whenandwheredoyouthinkyoulostyourhandbag/documentAreyousureyoulostitinthecabin⑵旅客：我也不大清楚我是在哪儿丢的。乘务员：您能告诉我一些具体信息吗PAX:I’mnotsure.CA:Thenwouldyoupleaseofferussomedetailsaboutyourhandbag/document⑶旅客：①是一个棕色的皮包。②文件放在一个白色信封里。PAX:①It’sabrownleatherbag.②It’sputinawhiteenvelop.⑷乘务员：我们马上广播为您寻找。我们一会儿再跟您联系。CA:Wewillmakeanannouncementaboutthat.We'llcontactyoulater.⑸乘务员：对不起，我们没有找到。您别着急，留下您的姓名、地址、电话号码和有关您手提包的详细情况。一旦有消息，我们立即通知您。CA:Sorry，wehaven’tfounditonboard.Pleasewritedownyourname，address，phonenumberandadetaileddescriptionofyourbag.Ifwegetit，wewillcontactyouassoonpossible.34．旅客:请问飞机上有摇篮吗乘务员:对不起，飞机上没有。但我可以帮您把空座位的扶手收起来，让您的宝宝躺下。PAX:DoyouhavebassinetonboardCA:I'msorry，madam.Thereisnobassinetonboard，butIwilltrytofindsomevacantseats，andliftupthearmrestforyourbabytoliedown.35．旅客：请问汉城/纽约和这里的时差是多少乘务员：①北京比汉城晚一个小时。②北京比纽约早十三个小时。PAX:Excuseme.CouldyoutellmethetimedifferencebetweenBeijingandSeoul/NewYorkCA:①BeijingisonehourbehindSeoul.②Beijingis13hoursaheadofNewYork.ThetimedifferencebetweenBeijingandSeoul/NewYorkisonehour/thirteenhours.36．(1)乘务员：在机上我们也有婴儿餐。您想来点儿吗旅客：①好的，谢谢你。②不用了，我只想要点儿水果。CA:Wealsohavebabyfoodonboard.WouldyoulikesomePAX:①Thankyou.②No，thanks.I’dlikesomefruitsformybaby.(2)乘务员：①您可以跟我到厨房，为您的孩子挑选餐食。②好的，马上就来。CA:①Ifyou'dliketohaveamealprepared，youcouldcometothegalleywithmeandchoosesomethingforyourchild.②Ok，I’llgetyouthefruits.37．旅客：请问我怎样拿到我的托运行李乘务员：当到达目的地机场时，您可以从位于候机楼里的行李认领区取回您的托运行李。PAX:Excuseme，howcanIgetmycheckedbaggageCA:Whenyouarriveatthedestinationairport，youcanidentifyyourbaggagefromthebaggageclaimareaintheterminal.38．旅客：您好，我来自挪威。我下一个航班是北京到西安的HU7237航班，您能告诉我怎么办理转机手续吗乘务员：您得先到国际厅办理入境手续。然后再到国内出发厅赶乘您的航班。国内出发厅就在国际厅的旁边。PAX:Excuseme，Miss.I’mfromNorway.I’mcatchingtheconnectingflightHU7237fromBeijingtoXi’an.WouldyoupleasetellmehowtogothroughtheconnectionformalitiesCA:You’llhavetocompletetheentryformalitiesattheinternationalarrivalhallbeforeyougotothedomesticdepartureforyourconnectingflight.It’sjustbesidetheinternationalterminal.39．旅客：请问到___怎么走乘务员：我不敢肯定。您最好去大厅问讯处问一下，他们会帮助您的。PAX:HowcanIgetto____CA:I'mnotquitesure.You'dbetterconsultattheinformationcounterintheArrivalLobby.They'llbeabletohelpyou.40．旅客：请问下机后，我怎么到市区乘务员：①您可以坐计程车到市区。我用中文把酒店的名字写下来，你把它交给出租司机。他会带您去那儿，车费大约是100人民币。②您可以在机场外乘坐出租车或者机场大巴。不过，我建议您乘坐机场巴士，这样要便宜的多，它会直接把您送到市中心。　PAX:Excuseme.CouldyoutellmehowcanIgotothedowntownCA:①I'llwritedownthenameofyourhotelinChinese，andthenyougiveittothetaxidriver.Hewilltakeyouthere.Thetaxifarewillbeabout100yuanRMB.②Youcantakeataxioutsidetheterminal.ButI'dsuggestyoutakingtheairportshuttlebustothedowntown.Itismuchcheaper.41．旅客：现在几点了乘务员：现在凌晨12：20。PAX:Excuseme.WhattimeisitnowCA:It’stwelvetwenty.42．旅客：①今天几号②今天星期几乘务员：①今天4月17号。②今天星期二。PAX:①What’sthedatetoday②WhatdayistodayCA:①It’sAprilthe17th.②It’sTuesday.43．①旅客：小姐，我们什么时候可以到达北京乘务员：对不起，因为天气原因，我们不得不降落在天津。PAX:Excuseme，miss.WhenwillwearriveinBeijingCA:I’msorry，becauseofthebadweatherwehavetolandatTianjin.②旅客：不会吧。现在几点了乘务员：10点20了。PAX:Oh，no.WhattimeisitnowCA:It’s10:20.③旅客：那我们什么时候抵达天津呢乘务员：大概在晚上11点40吧。PAX：好吧。您看，现在已经很晚了，我怎么才能从天津返回北京呢PAX:SowhenwillwearriveatTianjinCA:Atabout11:40.PAX:.Yousee，it’sverylate，sohowcanIgetbacktoBeijingfromTianjin④乘务员：非常抱歉。但是，我们会安排您的食宿。明天早上我们还将安排车辆将您送回北京。旅客：好吧。听起来我还能接受CA:I’mreallysorry.Butwewillarrangeyouraccommodation.Andtomorrowmorning，wewillalsoarrangebusesforthepassengerstogetbacktoBeijing.PAX:.Thatsoundsreasonable.Section3:Dialogues(2)——servethefirstclasspassengers(对头等舱旅客服务)44．乘务员：这是今天的菜单，你想吃些什么旅客：熏鲑鱼和蔬菜沙拉，谢谢。乘务员：您需要面包吗旅客：好的，来点儿吧，谢谢。CA:Hereisthemenu.WhatwouldyouliketohavePAX:Smokedsalmonandvegetablesalad，please.CA:MayIofferyouaselectionofbreadwithyourappetizerPAX:Ok，thankyou.45．①乘务员：您选好主菜了吗旅客：我要熏鲑鱼，谢谢.CA:HaveyouselectedyourmaincoursePAX:Smokedsalmon，thankyou.②乘务员:对不起，鱼没有了。您能换一道菜吗我们还有鸡肉和牛肉。您想来点吗旅客:不用了，谢谢CA:I'msorry.Iafraidthereisnomorefishleft.Wehavechickenandbeef.WouldyoulikesomePAX:No，thanks.46．乘务员：先生，可以点菜了吗旅客：我点牛排。/稍等一下。CA:MayItakeyourorder，sir/Areyoureadytoorder，sirPAX:BeefSteak，please./Ineedanotherminute.