购物中心、商场营运部经理岗位职责

购物中心、商场营运部经理 岗位职责 总经理岗位职责总经理安全岗位职责工厂保安人员的岗位职责工厂财务部岗位职责工程测量员岗位职责 FACILITY MANAGER – WORK LEVEL 购物中心购购理运工作购购 - My manager is: Mall Manager 我的购理是,购物中心购购理 My job is: 我的工作是 : Recruiting, training and managing mall operation team, developing team members and improving their work efficiency through daily management 购购购部购整的管理、培购和招聘～同购通购日常工作管理～促使购购运体将 高效工作到工作要求的同购购工也有所购展并达 I spend: 我的购购分配 , 40% of my time managing each section of operation department, communicating and solving the problems with relevant departments, and serious ones are reported to mall facility manager 35% of my time managing tenants’ wrong doings, including postponing the opening, closing in advance and improper trading, developing reports and communicating with relevant people 15% of my time making objectives and plans to get more business support; assisting mall manager make yearly budget 10% of my time assisting mall to carry out leasing work 的工作购购用于管理购物中心购部购的工作～及购通、解购购运个沟决40% 的购购～重大购购及购上购购物中心购购理。 的工作购购用于管理购反租购购定的租购;包括推购购购～提前购店～购购购35% 购,～制作和购购购购相购的月度购告且购理相购的通并沟 的工作购购用于制定目购和行购购提升商购支持的方法～购助购物划来15% 中心购购理制定年度商购支持购算 的工作购购用于购助购物中心的购管理～完成租购任购体10% I know I’ve done a great job if: 我知道我做的好如果很 : • The mall gains good reputation in the local market • Mall operation service meets standards and all activities follow local laws and regulations • Tenants’ business develops well and communication between tenants and mall is smooth • I can constantly improve and optimize my performance based on top management’s directions • I can meet the legal requirements of different local authorities• I can finish the task assigned me well and effectively•当会声誉 商购在地社中的 • 购物中心的购服购到购准～各购购活购符合法律法购和政策运达运 • 租购购购购利购展～租购各部购之购的通购购与个沟 •决断 能购在策购的衡量和管理下不购步 购利通购各购购购购购购• 按照上购要求或委托款及购准完成任购。条确• The people I need to work with are: 我需要和购些人合作: Inside my function在Outside my function在我的购能外 我的购能内 Mall ManagerRegional IT/HR/Legal/Finance Team购物中心购购理区人购法购购购购购IT/// Mall Operation Team Supplier and Contract Companies购物购购购运供购商和第三方公司 Regional Team 区域购购 The skills I need are: 我需要以下技能: General skills Operating Experience required skills 购运购合技能要求的购购 技能 购什tahw Customer Focus • Experience of operation managementPersonal • Well know trading laws Integrity and regulationsDrive • Good communication Team Working Developing skills • 购有购管理的工作购购运 Self/Others • 了解基本商购购律和法购Analysing and • 沟通能力强 Decision Making Managing Performance Managing Change Gaining 做购怎woH General Training Operating Options Development at Tesco Model –Programme training 一般培购购购购展购目Tesco solutions Core skills 购模型运--- 核心技能 培购解方决 案 This is to ensure clear and consistent reporting lines What I have to doActivitiesThis is to ensure clear and consistent reporting lines我必购做什购行购 People – To consistently deliver Every Little Helps for our This is the ‘essence’ of the job – 1 sentence that captures what the purpose of the job is.People This is the ‘essence’ of the job – 1 购工购购工始购如一地购行每一购小的助个帮--sentence that captures what the This captures the Work Level of the job in 1 sentence purpose of the job is.An opportunity to • Listen to my staff’s adviceso that the job holder is clear about the level they are expected to operate at. These are the 6-8 key measures of success This is the ‘typical’ proportion of time spent These are the 6-8 key measures of success This is the ‘typical’ proportion of time spent This captures the Work Level of the job in 1 sentence made up. This includes both ‘hard’ i.e. KPI on different elements of the job; this could made up. This includes both ‘hard’ i.e. KPI on different elements of the job; this could so that the job holder is clear about the level they are Targets and ‘soft’ measures, i.e. breadth of also include time spent in Stores or Targets and ‘soft’ measures, i.e. breadth of also include time spent in Stores or expected to operate at.thinking.thinking.InternationallyInternationally. . get on• I recognize my team’s achievements and An interesting job celebrate success A manager who • I help my team make work plan and helps regularly review and validateme • Review my team’s Objectives and PDP To be treated with twice every yearRespect • I have a Personal Development Plan 我有机取得购展会 我有一有趣的工份based on 360 degree feedback that 作addresses my behavioral and technical 我的主管购我能购做 needs 好工作购予支持• Support my team to carry out their work 我购互相信购彼此并 actively 尊重 •Plan and review my team’s work• Find out and develop my capabilities, be ready to meet new challenges•并听 购购取购工意购反购 购可购购购和购人的成功并励个• 购购购制定行购购～定期购和生效划并估• 每年次购按照购先购定的目购和人购展购购购两个划• 购的工作购展购行回购和购估 基于全方位行购购购购告制定人购展购个划• 360 支持购购购工作极参与• 购和购购购的工作划估• 找并出购展自身才能～购刻准购接受 新的购展• 和任命 Customer – To consistently deliver Every Little Helps for our customers 购客购我购的购客始购如一地购行每一购小的助个帮-- Earn lifetime • Every staff is trained to offer first-class loyalty service to customers to offer them a comfortable shopping environmentThe aisles are • Lead and communicate with the tenants clear to provide consistent service to the I can get what I customers want • 每一位购工被培购向购客提供一购服购～使购客 The prices are 感受到舒适的购物购境 good •并 购购购一商购购购客的服购购准 I don’t queue The staff are great 购得购身忠购 我能得到我想要的 价格公道 购工棒很 Operations – To consistently deliver Every Little Helps for operations 购运购购始购如一地购行每一购小的助运个帮-- We try to get it • I manage each section of operation right first timedepartment, communicate and solve the problems with relevant departments,We deliver • I manage tenants’ wrong doings, consistently including postponing the opening, closing in everyday We make our jobs advance and improper trading, developing easier to do reports and communicating with relevant We know how vital people • I make objectives and plans to get more our jobs are We always save business support; assisting mall manager time and moneymake yearly budget 第一次我购就量购尽• I assist mall to carry out leasing work • 我管理购物中心购部购的工作～及购通运个沟、 它确正 我购每天始购如一地购解购购的购购。决 • 我管理购反租购购定的租购;包括推购购购～提前 行 我购工作购得更购购购店～购购购购,～制作和购购购购相购的月度购告且购并 我购知道我购的工作 理相购的通沟 有多重要• 我制定目购和行购购提升商购支持的方法划来～ 我购一直购持购省购购和 购助购物中心购购理制定年度商购支持购算 金购 •我购助购物中心的购管理～完成租购任购体 Finance – To consistently deliver Every Little Helps for finance 购购购购购始购如一地购行每一购小的助个帮-- Grow sales• I well operate the business in the mall to maximize profitMaximise profit • I make the cost centre budget and highly Manage our control the cost investment •很运 我好的管理购物中心的购以追求利购最 管理我购的投购 利购最大化大化 •并内 制作成本中购算购格控制在购算的购购花购 Community – To consistently deliver Every Little Helps for the community 社区购我购的社始购如一地购行每一购小的助区个帮-- I am a good • I help the mall become a good neighbor neighborin local community • I am responsible I lead the mall to protect environment and and fairbe a good example for recycling renewable 有购任心～公正～购购 resources in the community 做一好购居个 • I train and encourage people and suppliers to join community work •帮区 助我的购物中心融入社 • 致力购保～购物利用和循购利用不可再生购源 •并励参与区划 购购鼓购工和供购商社工作购