BEC剑桥商务英语中级作文模板、例题超全解析

---.可修编.BEC中级作文 模板 个人简介word模板免费下载关于员工迟到处罚通告模板康奈尔office模板下载康奈尔 笔记本 模板 下载软件方案模板免费下载 、例题超全解析题型：1．商务书信类；2．商务便条便 函 关于工期滞后的函关于工程严重滞后的函关于工程进度滞后的回复函关于征求同志党风廉政意见的函关于征求廉洁自律情况的复函 类；3．商务信函类；4.商务报告类商务书信类这一题型要求考生根据所提供的短文，如书信、传真、便函、留言条(留言条)等，起草一封书信，字数要求达到120—140词左右。题目结构：Input:1situationdescription2task3targetreaderReading:textsinnote,letter,fax,memo+contentpoints(handwrittennotes;secondletter)Write:businessletter(120-140words)【例题】Youhaveorganisedaproductionconferenceforyourpanywhichwillbeheldon10October2005.ThefollowingistheletterofconfirmationyoureceivedfromtheConferenceCentre.Readtheletterandfaxbelow,whichgivesdetailsoftheconference.Then,usingallinformationfromthefax,writeyourlettertoJohnSmithattheNuffieldConferenceCentre,explainingthechangestothearrangements.Donotincludepostaladdresses.Write120-140wordsonseparatesheet.DearConferenceOrganiser,Iamwritingtoconfirmthearrangementsfortheconference.DATEANDTIME:10thOctober-10a.m.to5p.m.NUMBEROFGUESTS:50ROOMSRESERVED10a.m.to12:30p.m.CONFERENCEHALL32p.m.to5p.m.SEMINARROOMS1,2,and3CATERING:Coffee--11a.m.to11:30a.m.Lunch-12:30p.m.to2p.m.ConferenceCentreRestaurantTea-4p.m.WelookforwardtowelingyourpanytotheNuffieldConferenceCentre.Yoursfaithfully,JohnSmithTodayyourProductionManagerhassentyouthefaxbelowwithchangeshewouldliketomaketotheconferencearrangementsFAXI’mafraidwehavetomakesomelast-minutechangestothearrangementsforourproductionconference.Tenmoreguestshaveaccepted.ThePresidentwantsonlyonehourforlunch,andjustasimplebuffet-notseatedintherestaurant.TheConferenceSpeaker（TomMoors）can’teuntil2pm.Sohewillgivehispresentationintheafternoon.Canwemovetheseminarstothemorning?Sorryaboutthis!Sam2.商务便函与便条审题：MrSmith,yourboss,toldyoutoaskMsLiutoattendasalespresentationonanewproduct.WriteanotetoMsLiu:*sayingwhowantshertoattendthesalespresentation;*informingherwhenandwherethesalespresentationwillbeheld（一）商务便函一般公司企业往往都印有按照自己公司风格的商业便函，请看下列例子：MemoTo：(收信人)From:（发信人）Date:（日期）Subject:（事由）Message:（正文）商务便函一般由以下几个部分组成：1、Memo：Memo是Memorandum缩写，因此也可以用Memorandum备忘录2、To：这一标题后面应写收信人的与职衔，前可以用尊称或不用，如：To：Mr.JohnSmith，SalesManager3、From：这一标题后应写发信人的与职衔：职衔可根据需要 决定 郑伟家庭教育讲座全集个人独资股东决定成立安全领导小组关于成立临时党支部关于注销分公司决定 写或不写，但前不要用尊称。4、Date：日期的写法同书信里日期写法的要求完全一样，不要用数字来 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 示月份。5、Subject：这一标题后是写事由的，即用一个或几个词汇简单概括便函的容，以便查阅。事由必须简洁明了，不要用完整的句子，如：ChangesinTravelAdvanceFormPromotionofStaffVacationScheduleParticipationinTrainingProgrammes（二）商务便条商务便条一般有四个组成部分：日期、称呼、正文、签名。一些公司有印好的便条笺。如:MessageTo:Date:MessageTelephoneMessageFor:From:Tel.:Message:Actionrequired:PleasecallbackCallerwillcallbacklaterNoactionrequiredMessagetakenby:DateTime例：让秘书通知推迟约会9a.m.MissWang,I'vegotanurgentmeetingtoday.Pleasecontacttheapplicantstopostponetheinterviewstillfurthernotice.DS分类：1告知信息inform2布置安排arrange3征求意见request4询问信息enquire5求助申请apply6推荐建议suggest1告知信息类例题：YouareamanageratanauditorscalledGolding&Co.YourpanyhasjustmergedwithapetitortobeeMasonGolding.Youhavebeenaskedtoinformstaffofthechangeofname.Writeamemoof40-50words:*informingstaffofthenewname*tellingthemwhentostartusingthenewname*askingstafftouseonlythenewnameafterthattime.收购与兼并mergerandaquisition文：AsaresultofourmergerwithMason&Co.,thenameofourpanywillbechangedMasonGolding.Pleasestarttousethenewnameon1March2006.Youareremindedthatonlythenewnamecanbeusedfromthenon.例题Youarethetrainingmanagerofapanywhichhaswonalargeexportorder.Youhavebeenaskedtoorganiseforeignlanguagetrainingforsomeofyourstaff.Writeamemotostaff:explainingwhythecoursesarenecessarysayingwhichmembersofstaffshouldattendannouncingwhenthecourseswillstartWrite40-50wordsonaseparatesheet.[文]To:AllstaffFrom:theTrainingManagerDate:1March2005Subject:AForeignLanguageTrainingCourseIwasaskedtoorganiseaforeignlanguagetrainingcoursebecauseofthelargeexportorderwereceivedrecently.Itwillstarton15Marchandwilllast2weeks.Thosewhowilldealwithordersshouldattendthiscourse.2布置安排类YouareHeadofResearchforaninternationalcarmanufacturer.YouhavetomakeanurgenttriptomorrowtovisitPierreBlanco,acolleaguewhoworksforasubsidiary.Writeamemoof40-50wordstoyoursecretary:tellingherwhoyouaregoingtoseeandwhenaskinghertobookflightticketsandacmodationtellingherwhatworkyouwouldlikehertodoinyourabsence.WriteonyourAnswerSheet.subsidiary,parentpany,holdingpany,affiliate,branch,headquarters,representativeoffice文：IneedtohaveanurgentmeetingwithPierreBlancoofourParisofficetomorrow.PleasebookareturntickettoParisandahotelroomformeassoonaspossible.Duringmyabsence,pleasekeepmeinformedoftheprogressoftheproject.Ifthereisanythingurgent,givemeaphonecall.[例文]Youarethemanagerofasmallexportpany.PeterWatson,animportantclient,isvisitingyourpanyforthreedaysfrom22October.Writeanoteof40-50wordstoyoursecretary:AskinghertobookahotelroomSayingwherethehotelshouldbeGivingherthedates[文]比较下面三篇作文，注意容点和语气的区别。作文1：DearMsJones,IamwritingtoinformyouthatMrPeterWatsonwillbevisitingourpany.Wouldyoupleasebesokindlyastoreserveasuitableroomforhim?Yourssincerely作文2：HiMary,Look.I’mreallysorrytohavetotroubleyoubutPeterWatson–areallyimportantclient–isvisitingthepanyforthreedaysinOctober,startingon22nd,todiscussacontractwithus.PleasewillyoubookforMrWatsonareallynicehotelroomassoonaspossible?Thanksverymuch.Seeyousoon!作文3Mary,MrPeterWatsonisvisitingusinOctober.Couldyoupleasehireahotelroomforhim?Heisarrivingon22ndOctoberandwillstayforthreenights.Ifpossible,thehotelshouldbeoneneartheoffice.Thankyou.3询问信息类[例5]Youarethefactorymanagerofacarpany.Youarewaitingforurgentlyneededponentsfromyourpurchasingdepartment.WriteanotetoMrGrayson,theAssistantPurchasingManager:enquiringaboutthereasonforthedelay;statingwhentheponentsareneeded;suggestingameetingtodiscussfuturedeliveries.Write40-50wordsonyourAnswerSheet.[文]Iamwritingtoenquireaboutthereasonofthelatedeliveryoftheorderedponents.WeneedtheponentsbynextMonday.Inordertosmoothourcooperation,Isuggestthatwehaveameetingtodiscussfuturedeliveries.4征求意见类[例文]YouareaProjectTeamLeader.Youhavehadtopostponeyournextprojectmeetingbecausesomeofthemembersofyourteamwillbeabroad.Writeamemoof40-50wordstoyourprojectteam:informingthemofthepostponingandgivingthereasonstatinganewdateandtimeforthemeetingrequestingsuggestionsfortheagenda.WriteonyourAnswerSheet.词汇：postpone;delayagenda,schedule,timetable[文]Iamwritingtoinformyouthatthenextprojectmeetingwillbepostponed.Becauseseveralteammemberswillbeabroadforanotherproject,wewillholdournextmeetingon1August,startingfrom9am.Pleaseletmeknowifyouhaveanysuggestionsastotheagendaofthemeeting.最后一句话可以替换为：Doyouhaveanysuggestionsregardingtheschedule?Iweleyoursuggestionsconcerningthetimetable.5求助申请类[例题]Youhavelostyourcalculator,andyouwanttoorderanewone.Youneedtomakeawrittenrequesttoyoursupervisor,AnnRay.WriteamemotohersayingthatyouneedareplacementexplainingwhathappenedtotheoldoneaskinghertoapprovetherequestWriteabout40-50words.[文]Iamwritingtoapplyforareplacementcalculator.Ifoundtheoldonemissingaftertheclientmeetingyesterday.Asacalculatorisessentialtomydailywork,couldyoukindlyapprovethisrequest?[例题]Youwouldliketogotoaseminaronpresentationskills.Writeanemailtoyourlinemanager:requestingtimeoffworktogototheseminarsayingwhentheseminarisexplainingwhyyouwanttogoWrite40-50wordsonaseparatesheet.词汇：lineandstaffmanagement,linemanager,staffmanager句型：MayIhaveyourpermissiontodosth?[文]To:NickJohnsonSubject:PresentationSkillsSeminarIwouldliketoattendaseminaron3April.Itisaboutpresentationskills.SinceIhavetomakemanypresentationstocustomers,thisseminarwillbeveryuseful.Couldyoutellmeifit’spossibletotaketimeoffworktoattendthisseminar?ThanksAngela6推荐建议类[例题]Yourpany’sSalesDepartmenthasaskedyoutogiveatalknextFridayonyourmostrecentproject.WriteanemailtoMrsJayintheSalesDepartment:agreeingtogivethetalkandsuggestingatimesayingwhatequipmentyouwillneedrequestinginformationabouttheparticipants.Write40-50wordsonaseparatesheet.[文]To:AnnaJaySubject:TalkNextFridayIwouldliketogivethetalksuggestedbyyouandIthink9.30am,afterthebreak,wouldbetheperfecttime.Requiredequipment:-OverheadProjectFlipchartwithPensPleasegivemesomeinformationaboutthepeopleparticipating.3.商务信函字数要求40-50/120-140重视开头和结尾段落开头部分：（1）开头部分要恰到好处。（2）不要使用否定性的或不礼貌的词语。（3）要从对方的角度出发体谅对方(You-Viewpoint)，而不能以自我为中心(1-Viewpoint)。（4）开始句一定要切合正题，不要东拉西扯，重复对方明知的信息。（5）起首段落不宜太长。（6）起首段落要前后一致，保证连贯性。开始句最好提一下上一次联系的情况，显得自然。结尾段落：明确指出希望对方采取的行动。如果对方不是行动的执行者，一定要指明动作的执行者是谁。说明该行动的具体实施细则。指明最后的期限。赞赏对方，但除非对方曾为你做过什么，否则不要随便道。避免使用消极性词汇。如若需要，表明愿意提供帮助的态度。结尾段落不宜过长。 总结 初级经济法重点总结下载党员个人总结TXt高中句型全总结.doc高中句型全总结.doc理论力学知识点总结pdf 常用句型:Referringtopreviouscontact:Thankyouforyourletterof/dated….WithreferencetoFurthertoInreplytoStatingthereasonforwriting:Iamwritingtoenquireabout…toconfirmthat…toapologisefor/about…inreplytoyour…withreferenceto…EndingaletterIfyouhaveanyfurtherquestions,pleasecontactmeon…Ilookforwardtohearingfromyousoon.induecourse.inthenearfuture.注意考试当中的格式问题题目分类：1订单类handlingorder2询问类enquiryandreply3投诉类plaintandapology4告知变化类noticeofchanges5邀请类invitations例题Youaretheownerofaclothingfactory.Acustomerhassentyoualettersummarisingarecentnegotiation.Youhavewrittensomenotesontheletter.Writea120-140wordreplytothebuyerusingtheletterandyournotes.WriteonyourAnswerSheet.MrsPMirzaLahoreTextiles6OceanRoadLahoreDearParveenItwasgoodtoseeyouagainlastweekandwearedelightedthatyoursilkblouseswillbeincludedinourwintercatalogue.Aspromised,listedbelowarethepointsagreedatthemeeting.ThecontractisfortheShebarangeofsilkblousesinthreecolours.YouwillgrantusexclusiveimportrightsfortheblousesintheUK.Thequantitywillbe5,000pieces,withafurtheroptionof3,000.Thepriceperpiecewillbe$5.65forthefirst5,000.Youwillconfirmthepricefortheoptional3,000pieces.Paymentwillbebyletterofcredit.Theinitialorderwillbereadyexfactoryby1August1999.Itrustyouwillfindthisinorder.Ilookforwardtoyourwrittenconfirmationinduecourse.BestregardsStephaniepowellChiefPurchaser段落：平头式/缩进式例1：BlockVersion（平头式）DearSirorMadam，Weweleyoutheorderaboveorder.Thepricesyoumentionedareoldones.Thecurrentpricesshouldbe5%higher.However,weacceptyourorderandwishtoassureyouthatdeliverywillbemadeimmediatelywereceiveyourL/C.OurT-shirtsandknittingwaresenjoyfavourablereceptionintheworldmarketbecauseoftheirfinequalityandexcellentcraftsmanship.Nowonderyourcustomershaveremarkedfavourablyonourproducts.Youmaybesurethatweshalldoourbesttomaintainourreputationforqualityandreliability.Weencloseaquotationforsummerwares,suchasbathingsuits,allcottonvestsandshallbepleasedtoreceivefurtherordersfromyou.Yoursfaithfully，EdwardWhite例2IndentedVersion（缩行式）October30,2005MessersSamsonGhadbanCo.,Ltd.15HornsAvenue,TripoliLebanon.DearSirorMadam:Thankyouforreplyingsopromptlytoourenquiryforlightweightextinguishersandalsoforyouroffertoarrangeademonstration.OurgeneralmanagerandourofficemanagerwillbothbeabletomeetMrBurtonatanytimeduringthemorningorafternoonofThursday,November10th.ItwouldbehelpfulifMrBurtonwouldwriteorphonetoletusknowatwhattimewemayexpecthim.Yoursfaithfully,JohnBlack文：DearStephanie,Thankyouforyourletterof1March.WearedelightedthattheShebarangewillbeinyourcatalogue.Thereare,however,somesmallpointswhichneedclarifying.TheShebarangeesinsixcolours.Pleaselookatthesamplesandconfirmwhichthreecoloursyouwouldlike.Youreferredtothefurtheroptionof3,000pieces.Ithoughtwehadagreedon4,000.Pleaseconfirmthecorrectfigure.Icanconfirmtheoptionalpieceswillcost$5.25each.Unfortunately,duetoafullorderbook,weareunabletodeliverby1.8.99.Theearliestdatewouldbe15.8.99.Ihopethiswillbeacceptable.Ilookforwardtohearingfromyousoon.Yourssincerely,ParveenMirza例题Thepanyyouworkforisexpandingrapidlyandislookingfornewpremises.YourManagingDirectorisinterestedinWatersideIndustrialPark,andhasaskedyoutowritealettertofindoutmoreinformation.ReadWatersideIndustrialPark’sadvertisementbelow,onwhichyourManagingDirectorhasalreadymadesomenotes.Then,usingallyourManagingDirector’shandwrittennotes,writeyourlettertoRosemaryBrownatWatersideIndustrialPark.Donotincludepostaladdresses.Write120-140wordsonaseparatesheet.WATERSIDEINDUSTRIALPARKAvarietyoflargeandsmallunitsavailable.Financialhelpavailableformanypaniesmovingtothearea.Excellentroadandraillinkswithallpartsofthecountry.Skilledlabourforceformanufacturingorservicesectorbusiness.Foraninformationpack,pleasecontact:RosemaryBrownWatersideIndustrialParkPhone(11)8008866Fax(11)3236644Whowouldqualify?Whichotherfirmsareinthearea?Sizes?AskforthisLabourcostsparedwithotherareas?[文]22JulyDearMrsBrownSubject:NewPremisesWithreferencetoyouradvertisementinthelocalnewspaper,Iwouldliketohavemoreinformationabouttheabove.Couldyoutelluswhichotherfirmsareinthearea,andwhatarethesizesoftheunitsavailableforrental.Regardingthefinancialhelpmentioned,couldyouinformuswhowouldqualifyforitandhowtoapply.Anotherpointtoclarifyistheskilledlabourcostsparedwithotherareas.Finally,wewouldbegratefulifyoucouldsendustheinformationpacktoouraddress.Welookforwardtohearingfromyousoon.YourssincerelyAlyaMaideen例题YourManagingDirectorhasaskedyoutoreplytotheletterbelowwhichisaboutaproposededucationalvisittoyourpanybyalocalschool.Hehaswrittenhismentsontheletter.SUNDSTROMTECHNICALCOLLEGERe:EducationalVisitDearMr.Takahashi,Thankyouforyourrecentletteracceptingourrequestforaneducationalvisittoyourpany.Ihavespokentothestudentsconcernedaswellastheteacherwhowillacpanythem.Theyareagroupof35students,agedbetween17and18,andwillbetakingpartinthevisitaspartoftheircareersdevelopmentprogramme.IwouldliketosuggestFriday10thDecember.Thegroupwillleavehereat9:00amandshouldbewithyouby9.45am.Iunderstandthetrainingofficeriswillingtogiveatalktothestudentsaboutthepany’strainingprogramme.Thiswillbeofconsiderablevalue,andIwonderedifitwouldbemosteffectiveatthebeginningofthevisit.Finally,woulditbepossibleforthestudentstotalktosomenewemployeesinaninformal‘questionandanswer’session?Iwouldbegratefulifyoucouldinformmeastowhethertheseproposalsaresuitableandwouldliketothankyouonceagainforyourco-operationwiththeschemefor‘SchoolandBusinessLinks’.Yourssincerely,MrYamaguchi,Headteacher.Writealetter(120-140words)totheheadteacherexplainingthechangestheManagingDirectorwouldliketomaketothevisit.WriteonyourAnswerSheet.文：DearMrYamaguchi,Thankyouforletterdated27July2005,inwhichyouputforwardsomesuggestionsfortheproposedvisittoourpany.Thereare,however,afewchangeswhichIwouldliketomaketoyoursuggestions.Inordertoconfirmtheabovearrangements,Isuggestthatwediscusstheseoverthetelephoneatyourearliestconvenience.Ilookforwardtoyourearlyreply.Yoursincerely,商务信函（下）投诉信结构：投诉事由详述事件/投诉理由提出要求常用句型：LettersofplaintIamwritingtoplainabout…Iamnotsatisfiedwith…Imustthereforeinsistthat…例题Yourecentlyattendedaone-daytrainingcourseonhealthandsafety.Youweredisappointedwiththecourseandyouhavedecidedtowritealetterofplainttothetrainingpany.Readtheadvertisementbelow,whichgivesdetailsofthecourse.Youhavealreadymadesomenotesontheadvertisement.Then,usingallyourhandwrittennotes,writeyourlettertoMoiraGeddingsatGBGCertificationServices.Donotincludepostaladdresses.GBGCertificationServicesGoodforbusiness,goodforyou.Regardlessofwhetheryouareinamanufacturingorserviceindustry,youarerequiredbylawtooperateyourbusinessinamannerwhichissafeandhealthyforyourworkforce.Ourcourseswillhelpyouprovideasafeandlegallysoundworkingenvironmentforyourstaff.Ourone-daycoursesinclude:Experiencedandhighly-qualifiedtrainersHigh-qualityinformationpacksSmallgroups(maximum8people)PriceincludeslunchandrefreshmentsAllone-daycoursesrunMonday-Fridayfrom9.30-17.00.Formoreinformationcontact:MoraGeddingsGBGHouseSummerfieldRoadOxfordOX84DNWrite120-140wordsonaseparatesheet.[文]DearMrsGeddings,IwriteregardingatrainingcourseonhealthandsafetywhichIattended27November.WhenIbookedthiscourse,Ichoseyourpanyasitcamehighlyremendedandthecoursesseemedtobeofahighstandard.Iwaspromisedanexperiencedtrainerbutunfortunatelyhewassickandthereplacementwasnotasgoodasexpected.Regardingtheinformationpacksthesewereonlyapileofloosephotocopies,whichwasnotpromised.Theclasswassupposedtobeabout8peoplebutinminetherewereabout15.Finally,Ishouldmakeitclearthattheclassstarted1hourlate,andthelunchthatwasserved,wascold.Iamsureyoucanunderstandmydisappointment.Iwouldthereforebegladifyoucouldinvestigatethismatter.Ilookforwardtohearingfromyou.Yourssincerely,LisaKostevskaCabinAttendant索赔：pensate,indemnify,refund,apologise投诉信文：DearSirorMadamIamwritingtoplainaboutyourTour5210toMexicoon15June.Thequalityofthefoodinthehotelswasterribleandeverybodyinourgroupwassickmostofthetime.Iwouldliketoremindyouofthefactthatyouradvertisementsaid“superiorhotelsandfantasticfoodalltheway”.Wemustinsist,therefore,thatyourefundatleast10%ofourmoneyaspensation.Ifwedonotreceiveadequatepensationwithin7days,wewillbeforcedtowritetothelocalnewspaper.Yoursfaithfully比较强烈投诉抗议信:DearSirorMadamIamwritingabouttheheatingunityouinstalledforuson15Marchlastyear.Unfortunately,theheatingsystemexplodedon12Januarythisyear,andblewalargeholeintheroof,thusresultinginalargedamagetobothourworkshopandstocks.Ishouldliketoremindyouthatwewrotetoyouon9thDecemberlastyearbecauseitwasmakingastrangenoise,butyoudidnotgiveusareply.Wemustinsist,therefore,thatyoureplacetheheatingsystemimmediatelyandpayforourdamageworthUS$400,000.Yourfaithfully道歉信结构：表示歉意解释原因处理意见再次道歉LettersofapologyIamwritingtoapologisefor/aboutThiswasdueto…Unfortunately,wehavebeenunableto…Iamsorryforanyinconveniencethishascaused.Icanassureyouthatwewill…例题Youarethesecretaryinapanywhichmakesplastictableware.Yourbosshaslefttheletterbelowforyoutoanswer.Writealetterof120-140wordstoMs,Jerome,explainingthereasonforthedamagedgoods.Usetheinformationinherletterandthenotesfromyourboss.Donotincludeaddresses.WriteonyourAnswerSheet.Chris:pleasewritebacktoMsJeremewithregrets,etc.Wemustn’tlosethiscustomerThanks-Hugh.QUALITYCAFETERIASINC.NEWROADMELBOURNE6October1997TheManagerPlastic–A–PlentyCo.GoughIndustrialEstateMelbourneDearSirorMadamPLASTICTABLEWARE-Productnos.0821(forks)and7234(bowls)Wehaveusedyourpanyasasuppliertoourrestaurantsforseveralyears,anduntilrecentlythequalityofyourproductshasalwaysbeengood.However,on2Septemberthisyear,wetookdeliveryofsomeplastictablewarewhichwasofextremelypoorquality.Manyofthebowlswerechippedandseveraloftheforkswerebroken.Wecannotusetheminourcafeterias.Idohopethatsuchadeliverywillnotberepeated,andthatyoursuppliestousinthefuturewillagainbeofhighquality.If,however,wereceiveanyfurtherfaultyplastictablewarefromyou,wewillbeobligedtofindanothersuppliertoprovideuswithgoodswhichmeetourownhighstandardsIamsureyouwillbeabletoprovideuswithasatisfactoryexplanation.Yoursfaithfully,AnnJeremeRestaurantsDirector文：DearMsJeremy,Thankyouforyourletterof6October.Aftersupplyingyourrestaurantsfor5years,Iwasextremelysorrytohearthatthebatchofbowlsandforkswhichyoureceivedon2Septemberwasnotofusualquality.Aftercarefulinvestigation,wefoundthatthecauseoftheproblemwasafaultypackingmachine.Ithasnowbeenrepaired.Icanpromiseyouthatthistypeofproblemwillnothappenagain.Accordingtothesalescontractbetweenus,wewill,ofcourse,replaceyourfaultydeliveryfreeofcharge.Iwouldliketoofferourapologiesonceagainandthankyoubeinganexcellentcustomer.Yourssincerely,例题YouworkintheSalesDepartmentofaninternationalpany.ManuelaGarcia,animportantclient,isvisitingyourpanyforaday.Therearesomechangestotheitineraryyousentherlastweek.Writealetterof120-140wordstoMsGarcia,usingtheoriginalitineraryandyourhandwrittennotes,informingherofthechanges.例题：DearMsGarcia,Furthertolastweek’scorrespondence,IamwritingtoinformyouthatwehavetomakeafewchangestotheoriginalitineraryforWednesday20October.Firstly,inordertoallowplentyoftimeforyoutotravelfromtheairport,yourtourofthepanywillbeslightlyshorterthanthehourwhichwehadoriginallyplanned.Secondly,pleasenotethatastheWhiteHartisfullonWednesday,lunchwillbeattheSwanHotel.CarolSnapewill,however,notbejoiningusduetoapreviousengagement.IthasbeenconfirmedthatTomMcAllisterwillshowthenewvideoaboutournewnaturalshampoorangeat16.00.AsJohnSallishastoleaveearly,SueSmithwillacpanyyoutotheairportforyoureveningflight.Ifyouhaveanyquestions,pleasedonothesitatetocontactme.Yourssincerely,例题Youareresponsibleforplanningthemagazineadvertisingofyourpany’snewproduct,whichisapolishforcars.Youhavejustreceivedtheletterbelowfromthemagazinethatyouaregoingtoadvertisewith.YouhavealsoreceivedamemofromyourMarketingManagerabouttheadvertisingcampaign.writealetterof120-140wordstoMrEllwoodatthemagazine,tellinghimaboutthechangestotheadvertisementbooking,andaskinghimoranyotherinformationthatyourequire.DearMsBeddington,Thankyouforyouradvertisementbooking,thedetailsofwhichIconfirmbelow.Nameofpany:AutocareProductsNameofProduct:SuperglossDetailsofAdvert:1/2-pageblackandwhiteAdvertwillappearin:June,JulyandAugustissuesofthemagaz