大学英语口语四人长对话-退货

大学英语口语四人长对话-退货 大学英语四人长对话-退货 大体情景就是A买了个MP3,第二天就坏了，A的朋友B陪A 一起去退货，结果售货员支 支吾吾一直不肯退，最后叫出来经理依然支支吾吾，然后B佯装打315求助，经理才给退 了货。 B: Oh, it’s you, A.. A: Hey, B. Fancy meeting you here. How’s things going? B: So far so good. Look, I’m going to the Tesco. I want to buy some daily use. How about you? A: To tell the truth, I’m going there ,too. B: Really? A: Yes. I’m going there for my new MP3 which bought there yesterday. B: How do you like your new mp3? I also want to buy a new one. A: Don’t mention it. It worked very well yesterday，but now it doesn’t work. B:It sounds incredible. Have you checked the batteries, A:Actually，I have checked all the things including batteries，but it still doesn’t work。 B:Let me have a look。 A: Here you are。 B:Er …..OK. Let’s go to the counter and ask for returning. Oh, have you picked the receipt? A: Of course. It’s a must. C: Good afternoon. Can I help you? B: Yes, We’d like to return this mp3. C:Is there something wrong with it, A: Yes, I bought it yesterday, but it doesn’t work now. C: Well, our production’s quality is always very good. Maybe you did something bad to it. Hmm, let me have a check, perhaps we can repair it for you freely. B: Oh, no no no.. you didn’t get it, we want to return it, not repair it. C: Hmm, I know your idea, but you checked it yesterday when you buy it, and at that time, it worked well. I’m sure you have done something bad to it. A: I’m very sure that I did’t. What’s more, I remember it clearly that you said I can return the mp3 in three days and exchange it in seven days. C: Hmm. I need to ask instructions from my manager. B: Can we talk to your manager face to face? C: Er, boss is very busy at the moment. B: Then we can wait here until he finished all works. C: All right, all right. Please wait a moment. C: May I come in? D: Yes, what happened? C: Two customs bought a mp3 from our mall yesterday, but it didn’t work now, so they want a returning. D: What? It’s out of the question. Haven’t you made them realize that asking for returning in our mall is a stupid action? C: I had tried my best, but they still want to talk with you. D: Maybe you can prepare for your new job. Where are they, C: Just at the counter. D: Good afternoon，everyone. I’m the manager here. What can I do for you, B: The seller should have told you what happened. We want to return the mp3. D: Hmm, generally speaking, digital productions especially mp3 sold by us are always in high quality and our quality and service is highly spoken of… A: Wait, good service? The seller told me yesterday that I can return the mp3 in three days and exchange it in seven days. But he changed just now. How do you think your service is good? At this time B call the 315 B: Hello, is that 315? My friend bought a mp3 in Tesco yesterday(声音渐小)….. C:(轻拍经理提示)Boss，she is calling 315.. D: Wait .wait. wait, you may misunderstand me. I didn’t mean I wouldn’t return for you. B: So we can ask for the returning, D: Hmmm. I’ll do it if you don’t call the 315. Miss, would you please make a recalling for the 315? Then I’ll have it returned. C: But boss… D: You stupid, can’t you understand my word? C: Ok, you are the boss. Hmmm do you have the receipt? A: Here it is. C: Ok, here’s your money. Check it once more if you want to buy something next time! A: I’ll, thank you. B: I think it should be check it once more if you want to sell it next time! C: Er. Welcome to our mall next time. AB: We will! A: B, you are so brave! B: Just so-so. A: How useful 315 is～ B: I just called 10086. A: Er…………….