扩展商务英语视听说1-8单元答案解析

完美WORD格式Unit1PartIListeningandSpeakingTask1Q1.IamgraduatinginJunefromABCUniversityandmymajorishotelmanagement.Iamanoutgoing,energeticperson.Ienjoyteamworkverymuch.Aspartofmydegreeprogram,Ineededto finishdifferentprojectswithmyteammates.Ipossessexcellentinterpersonalskillsandaverypositiveattitude.Mycareeraspirationistobecomeasuccessfulhotelier.DuringmyinternshipattheGrandHyatt,Iworkedasareceptionist.Mydutiesincludedofferingfriendlyandefficientcheck-inandcheck-outservicetoguests,answeringphonecalls,takingandpassingonmessagestoguests,IfindthatifIcanmaketheguestshappy,Iwillbeveryhappy,too.Q2.Ireceivedhonorsinseveralschool-wideEnglishandcomputercontests.Ienjoyworkingwithpeoplefromdifferentbackgrounds.Iamgoodatcommunicating,organizingandcoordinating.Ifsomethingblocksmypath,Iwilllookforasolution.Inevergiveupeasily.      SometimesIreceivecommentsthatIneedtoimproveintheareaoffiling.Iamnowtryingtoimprovebylearningfromothers.Q3.Interestandcareerdevelopmentaretwoofmycriteriainchoosingajob.Interestisthebestmotivation.Ilovethehotelbusiness,soIwilldefinitelydevotemyselftoit.Moreover,highjobsatisfactioncanbeattainedwhenthejobiswhatIaminterestedin.Careerdevelopmentisveryimportantfor mewhenchoosingajob.FromwhatIknow,Shangri-Laprovidesequalcareeradvancementforallstaff.Thejobrotationplanandindividuallytailoredtrainingprogramarereallyexcitingandhelpfulforyoungpeoplelikeme.Task2Isthatyourwife,Mr.Carter?Sheissobeautiful.Avoidaskinginterviewerpersonalquestionsormakingpersonalcomments.Couldyoutellmehowmuchthenewjobpays?Theinterviewermightinferfromthesequestionsthatyouareonlyinterestedinyourownneedsandnotthoseoftheircompany.Waituntiltheemployerraisesthesesubjectstodiscussthem.Whataboutthepaidholidays,insurance,andthingslikethat?Howmuchtimewillittakeformetobepromotedhere?Butinwhichcitiesdoyouhaveyourbranches?Andwhereisyourcompanybased?Itisalsounwisetoaskaboutthingsyoushouldhavealreadyknown.Youareonlytellingtheinterviewerthatyouhaven'tdoneyourhomework.PartIILanguageFocusName:CaiNing Personality:serious-minded;calm;humorous;easy-goingStrengths:theabilitytoworkwithalltypesofpeopleWeakness:perfectionist;impatientWorkexperience:sixyears’financialindustryexperiencewithseveralcompanies;twoyears’experienceinaninvestmentbankQualification:graduatedfromPekingUniversityin2001majoringinaccounting;fluentEnglish;bookkeepingandaccountingproficiencyinEnglish.Reasonsforleavinglastjob:wanttofindajobthatischallenging.Questionsaboutthejob:WouldIbeabletoworkabroadinoneofyouroverseasbranches? PartIIIViewingandSpeakingVideo1 Reasonsforjoiningthecompany  ItisoneoftheleadinginternationalconsultantcorporationswhichcametoChinaafterChinaenteredWTO.Workinginthiscompanywouldgivehimthebestchancetousewhathehaslearnedatuniversity. Relevantworkexperience HewasinvolvedinafactoryrestorationinNanjing. Questions ArethereanyopportunitiesforChineseemployeestobetransferredtotheheadofficeinNewYorkorotherbranchofficesaroundtheworld? Resultoftheinterview ChenBowillbenotifiedofthefinaldecisionbyFriday. Video21.  F  T  F  F  T2.  1)SalesManager          2)Five          3)BrandManager          4)biscuits          5)BusinessAdministration          6)oralEnglish IVCaseAnalysisHint:Sheisnotlikelytogetthejobbecauseshedidpoorlyinthejobinterview.Thingswentwrong:1.Usefillerwords(“youknow”)toomanytimes.2.Bad-mouthformeremployer.3.Inappropriateanswerstointerviewer’squestions,eg,“Iwouldratherliketoestablishmyowncompany”4.Askinappropriatequestions,eg.“CanItaketimeoffforvacation?”5.Self-conceit—“Ihavenoweakness”.6.Toomuchemphasisontravel.ScriptsUnit2PartIListeningandSpeakingTask11)Ihaven’tseenyouforyears.2)Whatdoyoudonow?3)I’mintheResearchandDevelopmentDepartment.4)Iknewyou’ddosomethingverychallengingandcreative.5)Isometimesstayintheofficeafterworktodealwithunfinishedtasks.6)Iamstilltheaccountantofthatcosmeticscompany.Task21)personnelmanagement2)developingmarkets3)planning4)execution5)salestargets6)teamperformance7)customerbase8)customersatisfaction9)selecting,developingandmanaging10)cost-effective11)ontime12)ofgoodquality13)humanandmaterialresources14)trainingneeds15)continuousimprovementPartIIViewingandSpeakingVideo11.CarolineClinton:financialaccountsLucyWhite:dataprocessingAdaBalck:managementaccounts2.     Administration;Marketing;Engineering;ProjectPreparation;AccountingVideo21.     self-employedentrepreneur,buyer,LineSupervisor,AdvertisingExecutive,PublicRelationsManager2.      Names Likes DislikesJerome  makingalotmoremoney;havinglotsofindependenceindoingthings feelingtiredsometimesRobin havingbeentoalotofplaces toomuchtraveling;havingverylittletimetospendwithhisfamilyColin goodsalaryandbenefits noisyworkenvironment;seldomhavingtheopportunitytogooutFrank newchallenges;alotofexperience  Janet  meetingalotofnew&interestingpeople oftenhavingdinnerpartiesintheevening;havinglittletimewithherfamilyandbaby Unit3PartIWarm-up1)ensuresmoothbusinesscommunication2)thepurposeofyourcall3)allthedocumentsyou’llneed4)scheduleaspecifictime5)alldistractions.6)confirmthatyouhaveunderstoodeachpoint.7)interruptions.8)strongaccent.9)yousoundpoliteandagreeable.10)theoptionalchoicemethod,11)lengthycalls.12)smilewhileyouaretalking. PartIIListeningandSpeakingTask1FFTTFTFF Task2LeavingamessageMessageNoteTo:LouisePaulsonFrom:PaulJacksonPhone:979-326-8965Message:RingbacktohimabouttheordertheyplacedlastFriday.Theyhavetomakesomechangestotheorder.It’surgent.Takenby:Roy PartIIIViewing&SpeakingVideo11.     FFTTF2.     Message1)Willyoutellhimthatwe’vejustreceivedyoursampleofthenewassemblycoffeetableandarequitehappywithit?Message2)PleasetellMr.Matthewswe’requitehappywiththequalityanddesignofthetable,butthepriceistoohigh.Weneedsomenegotiationonit.Message3)PleaseinformMr.MatthewsthatIwon’tbeabletogettoyourcompanyearlyonSaturdaybecauseoftherailstrike.Iprobablywon’tarriveuntilthatafternoon. Video21.1)A2)C 3)C 4)C 5)B 6)C 2.1)“Holdon,please.I’llconnectyou.”2)“I’mafraidyou’vedialedthewrongextension.”3)“Oh,sorrytohaveinterruptedyou.CanyougivemeHenryMiller’sextension,please?”4)“I’mverysorry,Ididn’tnoticethat.I’llputyouthroughrightnow.Pleasewaitaminute.”5)“It’smeagain—Ms.Mandel.I’mstillhavingtroublegettingthroughtoHenryMiller…Canyouhelp?”6)“Oh,I’mterriblysorryforthetrouble.”Unit4Task11Formal*Goodafternoon,I’dliketocallthemeetingtoorder.*Firstofall,let’sdiscuss…2Informal *OK,everyoneishere…*So,whydon’twestartwith…3Informal*Right,youknowwhywearehere.*Maybeweshoulddoitlikethis…4Formal*WelcometoBCG,andtowhatIamsurewillbethebeginningofamajornewalliance.*Todayourpurposeisto…5Informal*Right,let’sgetdowntobusiness…*Isuggestwedealwiththat…6Formal*Well,gentleman,it’sapleasuretobeheretoday…*I’dliketostartwith…Task21)Arriveatthemeetingaheadofschedule.2)Considerusingataperecorder.3)Useaconsistentformat.4)Followtheagenda.5)Beconcise.6)Listspecificoutcomes.7)Afterthemeeting,writeameetingreportfromyournotes.PartIIViewing&SpeakingVideo1FFFTFVideo21)Tofigureoutthereasonforthesalesdropandtheactionstobetaken.2)Thesalespeoplearenotverymotivated.3)No,becausethesalesquotasareprettyhigh.4)Heproposestolowerthequotas.Unit5PartIListeningandSpeakingTask1CBBCATask21)dailyroutineintheoffice2)whetherthevisitorhasanappointmentornot3)greetthevisitor4)thevisitor’sname,titleandposition5)apologizeandmakesomesuggestions6)expressregretandexplainwhy7)date,time,nameandthefirmthevisitorworksfor.8)considerateandwarm9)keepthevisitorfullyinformedofthesituation. PartIIViewingandSpeakingVideo11)Georgeistravellingonbusiness.2）Hewillstayforaboutaweek.3）Hehasbeeninvitedtoattendthetradefairbyhisbusinessassociates.4)Hislaptopcomputerisinthebag.It’sduty-free.5)No,goodforpersonaluseratherthancommercialusearenotsubjecttoduty,andtheyarewithinthelimit.Video21.F  2.T  3.F 4.F  5.F6.F   7.T  8.F 9.T  10.FUnit6PartIListeningandSpeakingTask11.wearehiringfor2.businesssoftwareandconsultingservices3.4,0004.largecorporations5.90milliondollars6.prettyfast7.298.alargeprojectforabankTask2CompanyProfile1)MonicaLi2)ManagerofthePRDepartmentofOracleChina3)enterprisesoftwarecompanyintheworldthefirst4)globalsoftwaregiantinChina5)19776)California7)42,0008)11billiondollars9)1989;setupBeijingOracleSoftwareSystemsCo.Ltdin10)1991.11)Chengdu.12)educationandsupportservices. PartIIViewingandSpeakingVideo1BADECVideo2ThethingsthatJoanCopperdoesbadly1.Shedoesn`tconsidertheaudience2.Shedoesn`thaveclearobjectives3.Herpresentationisn`twell-prepared4.Thereisn`taclearstructure(beginning,body,end)5.shedoesn`tspeakclearly6.shedoesn`tspeakattherightspeed7.shedoesn`tmaintaineyecontactwiththeaudience8.shedoesn`tappearconfidentandpositive9.thevisualaidsaren`tclearandhelpful10.shedoesn`tusetheequipmentprofessionallyUnit7PartIListeningandSpeakingTask1120CM130CM43KG54KG6KM/H1.smaller2.people-friendly3.armmovement4.heavier5.itscontroller6.atwill7.totalcontrol8.turnTask2SmallandelegantEasytosetup:allyouneedisatouch-tonephone;aseasytouseasmakinganormaltelephonecallFull-colormotionvideo;adjustablepicturesetting;goodaudioquality;previewmode;privacymodeOnaspecialofferPartIIViewingandSpeakingTask11.Price2.discount3.after-salesservice3.money-backguarantee4.delivery5.warrantyTask21.$22002.threeyears3.224.205.freeforthreeyears,$150/yearafterthreeyears6.withinthreeweeks7.within24hoursUnit8PartIListeningandSpeakingTask11.remainedflat2.wentup3.rosereachedapeak4.updowndroppedTask2Thegrowthtrend morethan37% thepersistenthighprice RMB48million accountedfor 40.6% domesticroutes RMB16869millionPartIIIViewingandSpeakingVideo1Task1.increasedsignificantly2.opened3.droppedby50%4.continuestorise5.growsfast6.developedVideo2Task1ABDFGTask21.annualturnover2.profit3.totaloutputofwashingmachines4.marketshareofrefrigerators范文范例学习参考