From hermeneutics in social science toward a
hermeneutics of social science
AGNES HELLER
Department of Philosophy, New School for Social Research
On understanding social sciences
A new type of historical consciousness, both reflected and universal,
emerged during the Enlightenment and has become dominant since the
French Revolution. Western men and women embarked on an under-
standing of their age in terms of its being a product of world-historical
progression, where each stage contained its own possibilities and limi-
tations as well as being superceded in turn by another stage. Hegel con-
structed a grand philosophical edifice on this new ground of self-
understanding. No one has ever transcended and no one will ever
transcend, he contended, in action, thought, project, fantasy or utopia
his own Time; we shall not be able to do so either. Yet, Hegel added,
the past that we are able to recollect from the peak of our present is the
Whole, that is, the whole History and the whole Truth. 1 The Hegelian
time capsule carries a dual paradox that only the Hegelian system was
momentarily able to sublate. Reflected universalism had given birth to
Faustian Man, who overthrows all taboos and transcends all limits, who
is eager to know everything, to act out all his projects and desires.
However, the same reflected universality publicly declared that we are
captives of the prisonhouse of contemporaneity. Reflected universalism
had transformed Truth into "historical Truth," robbing the world of the
eternal, the timeless, without ever being able to quench the thirst for
certitude both in the outer and inner worlds. Modern historical con-
sciousness inherently encompasses this dual paradox, just as well as all
the attempts to live with it and bear with it proudly.
The quest for understanding and self-understanding includes the quest
for knowing present history, the historical present, our own society as
ourselves. One is confronted with the task of obtaining true knowledge
about a world whilst being aware that this knowledge is situated in that
Theory and Society 18: 291-322, 1989.
�9 1989 KluwerAcademic Publishers. Printed in the Netherlands.
292
world. How can one know that one's knowledge is true? How can one
know that one knows? In order to overcome the paradox, an Archi-
medean point outside contemporaneity must be found. However, this is
exactly what cannot be done: the prisonhouse of the present only
allows for illusory escape.
Even so, one escape route has indeed remained open. Let us suppose
that our history and our historical consciousness, and these things
alone, create certain language games or methods that provide contem-
porary men and women with Archimedean points outside the bound-
aries of contemporaneity. Under these conditions, the paradox will
prove unreal, a mere semblance. Language games like this are termed
social sciences. Both nomothetic and hermeneutical social sciences
offer an Archimedean point, albeit ones different in kind. Let us first
take nomothetic (or explanatory) social sciences. Suppose we can
establish certain general historical-social l~aws or regularities that, once
discovered, can be applied to all histories and all societies, ours in-
cluded. Thus our own history, our own institutions, our society can be
explained, and so understood fully and truly. We overcome the limits of
our historical consciousness by using the potentials of that same historical
consciousness. Hermeneutical sciences will yield a similar result. Sup-
pose we can converse with actors of bygone ages or with members of alien
cultures; let us further suppose that we are able to read the minds of these
people (or their texts) and come to know what they really meant (or mean).
Finally, let us assume that due to all this we are able to look back at our-
selves with these very alien eyes, from the cultural context ofthis"other." If
only we can make these "others" raise their questions, and assess and
judge our history and institutions from their perspective, in other word~
their historical consciousness, we will have established an Archimedean
point outside our own culture. Here, again, we overcome the limits to our
own historical consciousness by mobilizing its own potentials. Thus
nomothetic and hermeneutical social sciences alike are products of our
historical consciousness. Both have expressed the awareness of our his-
toricity; both have originated as formidable attempts to provide true self-
knowledge for an epoch that understands itself as historical. The increas-
ing awareness of the complexity and fallibility of the undertaking termed
"social science" did not shake the belief in the ultimate success of this
undertaking itself. It is only now, in the period termed "post-modern,"
that the scene has been reset. That is why the compound term "social
sciences" itself has been put under hermeneutical scrutiny.
In the process of a progressive division of the cultural spheres in modern-
293
ity, the social sciences have established themselves in the dominant
sphere, that of science. Weber, whose vision of the division of cultural
spheres is a lucid rendering of the modem condition, discusses science as
a vocation, 2 though he only had social sciences in mind. With certain
provisos, one can still subscribe to the Weberian diagnosis as well as to his
interdictions. Science, Weber contended, is one cultural sphere alongside
the political, legal, aesthetic, economic, religious, and erotic spheres. The
relative independence of each sphere results from, and is the precondition
of, the reproduction of modernity. Each sphere contains norms and rules
intrinsic to itself and different from the norms and rules of the other
spheres. If, for example, the intrinsic norms and rules of the political
sphere or the economic sphere, or for that matter of the aesthetic sphere,
were to be applied to and observed in the sphere of science, the proper
norms of the latter would be curtailed, and science would be distorted. Yet
it should be noted that spheric distinction depends also on our percep-
tion. Though social sciences have never really behaved like natural
sciences, it is only in the last fifty years or so that we have become aware of
this fact. The natural sciences, despite changes of paradigm, proved to be
essentially cumulative, whereas the social sciences, despite the tendency
to build up certain kinds of knowledge, proved to be essentially noncumu-
lative although they claimed to be all-embracingly cumulative.
Knowledge can be cumulative in so far as the intrinsic language game is
pre-eminently one of problem-solving. X has solved a problem, I can rely
upon this solution, I can go on and solve the next problem, and so on. In the
social sciences, this would mean, for example, that Marx solves aproblem,
Tonnies relies on this solution and goes one step further, Weber, relying on
both of these efforts, goes a great deal further. Parsons inherits all these
solutions and adds his own to the list, whilst in the present, Luhmann
builds upon the solutions of all the preceding sociologists in his research,
and so on. This sounds like and indeed is, a parody. The reason for the
parodic character of this assumption is simply that social sciences are not
predominantly concerned with problem solving in the first place. They
create meaning and they contribute to our self-knowledge. They address
problems, they elucidate them, they place them into one context or
another, and insofar as they do solve problems, which they certainly do,
they solve them within this broad and overarching context. In social
sciences there is no such thing as the final solution to a problem, not even
when working within the framework of one and the same paradigm. In this
respect the social sciences are akin to philosophy, and not the natural
sciences. From Dilthey onwards, hermeneutics has been well aware of
this.
294
Social sciences can establish an independent sphere of their own (after
being divorced from natural sciences), and can renounce the claim to
cumulative knowledge and exactitude. Yet there is one claim they certain-
ly cannot renounce: the claim that they can provide true knowledge about
society, in particular about our own modern society, ff they withdrew this
claim they would undoubtedly cease to exist. In social sciences, meaning is
related to, or rather "wrung out of" true knowledge. History, Ranke
insists, should narrate events as they really happened, and sociology, in
terms of Max Webcr's imperative, should construct ideal types that enable
us to understand how institutions really work. On this point, whether or
not historians, sociologists, or social scientists of any other hue can com-
pletely fulfill this norm is irrelevant. Moreover, norms, in contrast to rules,
can be observed in different ways. The gist of the matter is that the norm of
verisimilitude must be observed or else social science no longer exists. Yet
if there is no problem-solving in social sciences (or if problem-solving
plays a subordinate role), if there is no cumulative knowledge in social
sciences other than in the area of publications, how can the claim to veri-
similitude be redeemed?
First, this can be done by avoiding misunderstandings. Nietzsche once
said that science had been invented in order to fend off Truth. In Heideg-
ger's rendition, the original Greek insight into the character of Truth as
aletheia (Unconcealment) had, in modern philosophy and modern
sciences, been replaced by the correspondence theory of Truth. True
knowledge alias "mirroring" alias correctness occupied the place of Truth.
Certain branches of philosophy, in particular those with positivist
leanings, are indeed guilty of this crude blunder, and social scientists too
have followed suit. However, the quest for true knowledge itself can
neither fend off Truth nor "conceal" it - Truth and true knowledge are
simply different in kind. True knowledge can become Truth (other condi-
tions, yet to be elaborated on, having been met), but it cannot become
Truth simply by presenting itself as true knowledge. The greatest social
scientists have always been the least likely to confuse true knowledge with
Truth. Weber, who denounced this fallacy as a dangerous delusion, is an
obvious example. Weber clearly warned his students not to seek insight
into the meaning oflifein their pursuit of the social sciences: the search for
true knowledge must be chosen as a vocation and not as a path leading to
Truth. To offer insight into Truth through the pursuit of true knowledge is
to make a false promise, one which the social sciences have no authority to
keep.
If this most serious of misunderstandings is avoided, there are still serious
295
questions to be faced. How can one live up to the norm of verisimilitude?
How can one ascertain whether one has done so? The matter can be
summed up in the following question: what are the criteria of true knowl-
edge, the criteria of verisimilitude, in the social sciences? If we succeed in
finding these criteria, we can satisfied that we have sufficiently - though
not completely - understood social sciences.
On the quest for true knowledge in social sciences
Although modern sciences are supposed to stand under the Cartesian
spell, whoever casts a dispassionate glance at the history of social
sciences will see that the latter have never fully subscribed to the
rationalistic criteria of Truth as developed during the seventeenth
century by Descartes, Spinoza, or even Hobbes. The advice given by
the great rationalists, that we should throw away all books because
reading only fills our minds with falsities and prejudices, could not be
heeded in social science. Nor could the social sciences live up to the
other methodological imperative, that of deducing all their statements
from a few axioms. To "know something" in the sphere of social
sciences at least included the knowledge of certain texts. Even the most
dedicated attempts at mathematizing certain branches of social science
stopped short of being fully rationalistic-deductive. And as noted by
Anthony Giddens, mere empiricist methods did not fare much better?
To mention only one obstacle, the so-called factual material in social
science is never completely based on observation. Nowadays, "knowing
something in the sphere of social sciences" is associated more with
"having a great deal of information," being "widely read," being
"knowledgeable" and so forth. One need not be pleased with this deve-
lopment to agree that being "knowledgeable" constitutes at least one
aspect of "having true knowledge" in the social sciences, a factor that
Descartes would certainly have regarded as a sign of complete ignoran-
ce. The element of the great rationalist tradition that has remained
effective is the "Cartesian moment" manifest in every scientific inquiry.
By "Cartesian moment" I mean what Kant termed Selbstdenken, some-
thing that is tantamount to the attitude of not accepting any text, state-
ment, or presentation as representing uncontestable authority. For
knowledge can only be true if it is also condoned by the researcher's
own reason.
There is yet another Cartesian legacy that cannot be completely
abandoned in the social sciences. Although social scientists cannot
296
possibly subscribe to the Cartesian tenet that the clarity and distinct-
ness of a notion that is present in one's mind must be taken as proof of
its veracity, they must still keep their notions as clear and distinct as
their medium permits. In social science one can only rarely use "real
definitions" in a reasonable manner, since the more central and the
more crucial a social concept is, the less this concept can be defined.
Should one try to define notions like "society," "work," "culture," and
the like, one will immediately come to realize that these definitions will
be completely empty, and therefore either insignificant in the quest for
true knowledge or incapable of being consistently applied in this quest.
Of course, a nominal definition can always be provided, and such
definitions fulfill a proper orientative function, but they have no cog-
nitive value and do not contribute to our knowledge, whether this
knowledge is true or false. This is why Weber recommended Bestim-
mung (determination) instead of definition in sociology. Bestimmung
makes concepts as clear as possible only insofar as the notion thus
determined provides the identity of the notion prevailing in all uses and
interpretations, but it also indicates something more or less than or dif-
ferent from what we ourselves have chosen to indicate. The aspect of
nonidentity is further highlighted by the circumstance that even the
consistent use of the notion can and will be viewed as not entirely con-
sistent by those looking at this matter from a different perspective. In
short, the social sciences do not only open themselves up to falsifica-
tion, which all sciences do; they also open themselves up to interpreta-
tion-reinterpretation.
What has apparently begun here in the usual apologetic manner ("social
sciences cannot be completely deductive or totally inductive," "they can-
not offer a clear and distinct definition of their own basic notions") has
finished on a positive note: with the social sciences we are dealing with
branches of knowledge that are open to interpretation and reinterpreta-
tion. Significant works of social science are treasure-troves that we always
revisit in our quest for meaning and true knowledge.
Let me reiterate that the quest for true knowledge in the social sciences is
coterminous with reconstructing, depicting, narrating, modelling, under-
standing, interpreting "how it really happened," "how it really works;'
"how it was really meant" "how it was really understood" and the like.
Irrespective of whether events, institutions or other things are primarily
interpreted or explained, both interpretation and explanation must be
plausible. It has frequently been noted that in social sciences, probability
or plausibility amounts to verisimilitude. The act of proving, Collingwood
297
says, 4 is the translation of the Latin probare, which can also be rendered as
"making plausible" And here we reach a significant parting of ways: while
I accept that verisimilitude can be rendered in terms of plausibility, I do
not accept that plausibility in a general sense is a sufficient criterion of true
knowledge in social sciences.
It is equally common knowledge that plausibility is also a central
category of rhetoric. I would add to this that plausibility and probability
make a theory true in everyday thinking as well. If theories in social
sciences are true insofar as they are plausible, then the criteria of
verisimilitude would prove to be identical in rhetoric, social sciences,
and everyday life. Since this is a less than promising starting point, we
could extend our search for a criterion for social science that is stronger
than that of plausibility. Yet this criterion could only be that of certi-
tude, a criterion we have rejected at this preliminary stage. In this ap-
parent impasse, the answer seems to be that we need not go beyond
plausibility, but we should look for a specific type of criterion of plausi-
bility. Briefly, what makes a theory plausible in rhetoric and everyday
life is a set of procedures that are not identical with those making a
theory plausible in the social sciences.
Verisimilitude is the result of social inquiry, and this inquiry must be
guided by certain norms. One of these norms can be formulated as fol-
lows: social science shouM not use the addressee as the means to achieve
certain goals of the social scientist. One uses the addressee as a means
if one formulates a theory such that the addressee acts in a manner the
social theorist wants, desires, wishes, or wills them to act in mobilizing
certain emotive responses or playing upon certain interests of the
addressee. This interdiction is both practical (moral) and theoretical. It
is practical (moral) because if the addressee is used in the manner out-
lined, he or she becomes the object of manipulation (which is exactly
what strong rhetoric is all about). The interdiction is equally valid on
the theoretical plane, because in respect of strong rhetoric the theory
will be completely plausible for the addressee but for no one else.
Furthermore, even for the addressee it will only remain plausible as
long as the emotions and interests the theorist plays upon remain
charged. This is why heavily rhetorical theories can be extremely
influential in their original context but quickly decline to the level of
being mere historical documents, and do not show evidence of the
paradigmatic appeal that the theories we have called the "treasure-
troves" of the social sciences show.
298
However, the interdiction on strong rhetoric in social sciences does not
entail the interdiction on evaluation. There is no need for either non-
rhetorical or mildly rhetorical social theories to be "value-free." I have
repeatedly expressed my agreement with Weber that the social sciences
should observe the norms of their own sphere and that the norms of
other cultural spheres should not encroach upon the norms of social
science. By this I did not mean to assert that values inherent in the
other spheres cannot inform inquiry in the realm of social sciences or
that they cannot provide a critical standpoint from which an inquiry
can be conducted. Many different, albeit equally plausible and equally
scientific theories, can coexist, one theory being informed by one value
of one sphere, another theory being anchored in a different value of ye
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