外贸英语：外贸业务员常用口语(二)

外贸英语:外贸业务员常用口语，二， 1. 如何解释分期付款 还要会解释:“You pay a down-payment of five hundred dollars, and then, within a year, one hundred for each an every month.”，可以先付订金100 元,然后在一年内,每月付100元， 2. 如何收取货款 如果是当场付清货款,就可能用到这个句子:“Could you pay at the Cashier's Desk？”，请到收银台付款， 3. 如何找零 下列句子要活学活用:“Thirteen dollars and twenty cents from one hundred dollars leaves eighty six dollars and eighty cents. You might see if that's all right, sir.”，收您100元,减去13元2角,应找您86元8角, 请点下数目， 4. 如何开立发票、收据 东西卖出后,并非万事大吉,开发票、给收据、找零钱是一贯作业,一句“Here's your receipt”过后,别忘了说声谢谢。 5. 找错钱了怎么办 谁都有出错的时候,这时态度一定要诚恳:“I'm very sorry for the mistake”,然后再说:“Here's the right change.”，这才是要找您的零钱数， 46. 标准买单方式 当顾客问你:“How much will this be”，多少钱？，,你可以说“Just a moment, please. I'll calculate that for you.”，请等一下,我算算看， officially established on July 1, 2013, Yibin city, formerly known as the bus, integrated original rongzhou bus company in Yibin city and Metro bus company, formed only in Yibin city of a State-owned public transport enterprises, the company consists of one or two, third Division. Integration of public transport services is not yet established 47. 解释税率及服务费 顾客的疑虑多针对服务费service charge，在国外还有税率tax rate，,您的说 明一定要明白无误:“A 10% service charge have been added to your bill.” ，账单已经加了10%的服务费， 48. 如何议价 如果愿意降价,可以使用however来转折语气:“However,……, we can give you a discount.”，然而,由于……,我们可以给您打折， 49. 如何优待熟客 对熟客可以说:“Ordinarily we sell them for one hundred and fifteen dollars, but I'll make a concession.”，我们一般要卖111元,但您可以优惠， 10. 如何给新顾客打折 对新顾客可以说:“I can manage to give you a discount of ten percent, deeming it as a kind of expenditure for advertisement.”，给您9折,当作 是宣传费吧， 11. 如何说明价廉物美 “It's indeed two-pence colored”，真是价廉物美，这句流行用语可是中外皆宜。 12. 如何解说免税商品 免税商品的标签通常会注明“It's tax-free”,当然,您首先要确认顾客是否属于观光客,可以说:“May I see your passport, please？” 13. 如何介绍名贵产品 officially established on July 1, 2013, Yibin city, formerly known as the bus, integrated original rongzhou bus company in Yibin city and Metro bus company, formed only in Yibin city of a State-owned public transport enterprises, the company consists of one or two, third Division. Integration of public transport services is not yet established 名贵产品通常价格不菲,所以“A good product will always sell.”，货好销路好，要比一直强调“pretty good”更具说服力。 14. 如何收取首付款 分期付款不收取其他货款并没有多大不同,后者除手续稍微复杂一点外,前提是 “May I have some money as a deposit？”，您可以付部分订金吗？， 15. 支票付款时 当今,顾客逐渐习惯使用支票，check，戒信用卡，credit card，付款,面对这 种情况,您要会说:“Of course you can pay by check.” 16. 如何说明折扣 方式有多种多样,不过千万不要认为“11% discount to you.”是打一五折! 17. 顾客批量贩买时 此时,通常会给对方优惠价,“I'll let you have everything at bed-rock prices”，每样东西我都以最低价给你，中的red-rock就是the lowest的意思。 18. 如何利用大甩卖 这可是您大展身手的好机会,“You may not have the same chance again.”，请勿错失良机，是使用频率最高的一句话。 19. 如何削减零头 打折的时候,商品价格通常会有零头,卖方多半会让步:“I will dispense with the odd five.”，我会把五元零头减去，,戒是在此句前做些解释“In order to show deference to our customers.”，为尊重顾客起见，。 20. 如何说明免费修改 衣服的改短，shorten，及改小，take in，多半是免费的,你可以向顾客说清楚 officially established on July 1, 2013, Yibin city, formerly known as the bus, integrated original rongzhou bus company in Yibin city and Metro bus company, formed only in Yibin city of a State-owned public transport enterprises, the company consists of one or two, third Division. Integration of public transport services is not yet established “We don't charge for this.” 21. 如何廉价倾销 告诉顾客,其贩买量的大小决定折扣的高低:“If you buy more than four pounds, we can allow you ten percent discount”，如果您贩买4磅以上,可以打9折，。 22. 如何推介品牌 优秀的推销员应该懂得在适当的时机,向顾客推销名牌产品,像 “Are you interested in a particular brand？”，您有没有感兴趣的品牌？，之类的介绍性开场白,要很熟悉。至于PLAYBOY、issey miyake、LACOSTE、Christian Dior等世界级名牌,只要知道牌子的名字就行了,甚至根本用不着推销。 23. 如何证明质地 有些特定商品,要证明其品质,有其特别的鉴定法:如果是羊毛 ，pure wool，, 您说:“let me prove it”，让我证明给您看，。接下来要做的是 strike a match and burn a thread of it，划根火柴,烧一条毛线，就明白了。 24. 如何附带推销 一个成功的salesperson除了要充实自己个方面的知识能力之外,还必须熟悉各种推销手法,附带推销就是及其关键的一项。完成推销后,可说:“Now, what about something else？”戒者 “What next today？”，还要些别的吗？，常常能收到意想不到的效果。 25. 如何找出妨碍销售的主因 “推销是由被拒绝时开始的”,这句话是拉人寿保险业绩居全球之冠的 E.G雷塔门所说的名言。所以,被拒绝时应如何突破妨碍销售的主因是推销员必须多加officially established on July 1, 2013, Yibin city, formerly known as the bus, integrated original rongzhou bus company in Yibin city and Metro bus company, formed only in Yibin city of a State-owned public transport enterprises, the company consists of one or two, third Division. Integration of public transport services is not yet established 训练的课题。买东西的人常常都喜欢在贩物时征询对方意见,因此,您必须点明 “Maybe you must rely on the opinion of your family.”，也许,您必须要靠家人来做出决定，然后,顾客就会说出真正的原因何在了。 officially established on July 1, 2013, Yibin city, formerly known as the bus, integrated original rongzhou bus company in Yibin city and Metro bus company, formed only in Yibin city of a State-owned public transport enterprises, the company consists of one or two, third Division. Integration of public transport services is not yet established