关于淘宝网的行业竞争分析

关于淘宝网的行业竞争 分析 定性数据统计分析pdf销售业绩分析模板建筑结构震害分析销售进度分析表京东商城竞争战略分析 院 系: 管理学院 专 业: 人力资源管理 学 号: 201000710036 姓 名: 欧阳德富 二?一三年 十月 五日 ships of 72 and a half the Harbour, like room Tao Yuan. Triangle at the cemetery (Shanghai, Nanjing and Hangzhou), and the small triangle (Soviet Union, Ka, Lake) where the hinterland, at the junction of Jiangsu, East, South and west sides respectively, and jiaxing in Zhejiang Province, Wuzhen, Nanxun town and connected. After the liberation, 17 townships, Yan Tomb, provided there is a town, District Administration had in town. A unique geographical environment, has become the military's battleground. On November 5, 1937, Japan 10th army landed in Hangzhou Bay, North Bay, on November 12, Shanghai fell. Part of the Japanese army to the North along the flood of jiaxing railway, Jiujiang road, invaded Wu Jiang. On November 18, the Japanese army occupied Wujiang city. Stationed in Wujiang's 关于淘宝网的行业竞争分析 【摘要】 中国电子商务是一个亟待开发的宝地。随着中国经济的崛起，中国电子商务行业取得了飞速发展。电子商务主要有ABC、B2B、B2C、C2C、B2M、M2C、B2A等模式，其中普通消费者主要使用B2C、C2C模式的电子商务。我们熟知的有淘宝网、东京商城等著名的第三方电子交易平台。通过分析和对比淘宝网与整个电子商务行业的发展情况，可以了解淘宝网的竞争力和所处行业的地位。 【关键词】电子商务、淘宝网、行业竞争 近年电商整体行业进入了激烈而残酷的淘汰赛，企业的发展也因为艰难而显得有些漫长。淘宝作为我国大型的、综合型的电子商务平台，其经营战略、管理模式、核心竞争力值得分析和研究。 一、淘宝网简介 淘宝网是亚太最大的网络零售商圈，致力打造全球领先网络零售商圈，由阿里巴巴集团在2003年5月10日投资创立。淘宝网现在业务跨越C2C(个人对个人)、B2C(商家对个人)两大部分。截止2008年12月31日，淘宝网注册会员超9800万人，覆盖了中国绝大部分网购人群;2008年交易额为999.6亿元，占中国网购市场80%的份额。2007年，淘宝的交易额实现了433亿元，比2006年增长156%。特色服务有:淘宝店铺、淘宝商城、淘江湖、淘心得、淘宝打听、淘宝信ships of 72 and a half the Harbour, like room Tao Yuan. Triangle at the cemetery (Shanghai, Nanjing and Hangzhou), and the small triangle (Soviet Union, Ka, Lake) where the hinterland, at the junction of Jiangsu, East, South and west sides respectively, and jiaxing in Zhejiang Province, Wuzhen, Nanxun town and connected. After the liberation, 17 townships, Yan Tomb, provided there is a town, District Administration had in town. A unique geographical environment, has become the military's battleground. On November 5, 1937, Japan 10th army landed in Hangzhou Bay, North Bay, on November 12, Shanghai fell. Part of the Japanese army to the North along the flood of jiaxing railway, Jiujiang road, invaded Wu Jiang. On November 18, the Japanese army occupied Wujiang city. Stationed in Wujiang's 用评价体系淘宝网消费者保障服务、淘宝旺旺。截止2008年12月31日，淘宝网注册会员超9800万人，覆盖了中国绝大部分网购人群;2008年交易额为999.6亿元，占中国网购市场80%的份额。沃尔玛、家乐福这种大型卖场，一个门店一天的平均客流量低于1.5万人。这意味着，淘宝网一天的客流量相当于近600个大卖场的客流量。而600个大卖场的数字相当于沃尔玛、家乐福等所有外资零售商门店的总和。2009年，淘宝入选中国世界纪录协会中国最大的电子商务网站。 二、环境分析: 据CNNIC在其发布的《中国互联网络热点调查报告》中显示:在我国有17.9%的网民在半年内有过网络购物经历，在浏览过购物网站的网民中，有29.6%的人在半年内有过网络购物经历，有过网络购物经历的被访者中有超过90%的人今后会继续进行网络购物，有63.7%没有购物经历的网民表示今后会尝试网络购物。这些数据都表明了我国网上购物市场的巨大潜力。 (一)外部环境中的机会 1.政策导向 自2009年3月起，国家陆续出台了十大产业振兴计划，其中的《电子信息产收调整和振兴规划》 提出，未来三年电子信息产业销售收入稳定增长，产业发展对GDP增长贡献不低于0.7个百分点，三年新增就业150万个，一系列的政策出台，旨在推动我国电子商务的发展，将新型电子信息产品和相关的服务列为消费热点。另外，我国ships of 72 and a half the Harbour, like room Tao Yuan. Triangle at the cemetery (Shanghai, Nanjing and Hangzhou), and the small triangle (Soviet Union, Ka, Lake) where the hinterland, at the junction of Jiangsu, East, South and west sides respectively, and jiaxing in Zhejiang Province, Wuzhen, Nanxun town and connected. After the liberation, 17 townships, Yan Tomb, provided there is a town, District Administration had in town. A unique geographical environment, has become the military's battleground. On November 5, 1937, Japan 10th army landed in Hangzhou Bay, North Bay, on November 12, Shanghai fell. Part of the Japanese army to the North along the flood of jiaxing railway, Jiujiang road, invaded Wu Jiang. On November 18, the Japanese army occupied Wujiang city. Stationed in Wujiang's 网络购物的各种地方性的政策法规纷纷试点，旨在扶持地方网络零售市场的发展。 2.市场需求增长迅猛 中国电子商务C2C的强劲增长，C2C有望后来居上，成为电子商务市场的“领头羊”。据iresearch发布的研究报告显示，在未来几年的时间了网络购物市场规模将达到5690亿元,而C2C市场交易规模将达到3926亿元。未来的电子商务必然是购物的一个趋势，为淘宝网作为这一行业的领导者提供了丰厚的利润源泉。 (二)外部环境中的威胁 1.强烈的竞争 由于C2C网站本身技术的局限，使得网站经营模式可复制性强。C2C网站的生存依靠的是稳定的卖家数量与庞大的客户流，因此淘宝网着力于培养客户的忠诚度。但是由于网络本身的虚拟性与流动性强ships of 72 and a half the Harbour, like room Tao Yuan. Triangle at the cemetery (Shanghai, Nanjing and Hangzhou), and the small triangle (Soviet Union, Ka, Lake) where the hinterland, at the junction of Jiangsu, East, South and west sides respectively, and jiaxing in Zhejiang Province, Wuzhen, Nanxun town and connected. After the liberation, 17 townships, Yan Tomb, provided there is a town, District Administration had in town. A unique geographical environment, has become the military's battleground. On November 5, 1937, Japan 10th army landed in Hangzhou Bay, North Bay, on November 12, Shanghai fell. Part of the Japanese army to the North along the flood of jiaxing railway, Jiujiang road, invaded Wu Jiang. On November 18, the Japanese army occupied Wujiang city. Stationed in Wujiang's 的特点，国内其他竞争对手对于淘宝网采取紧盯策略，一旦淘宝网的决策有失偏颇，就会被竞争对手所利用，造成客户的大量流失。如拍拍网。拍拍网是腾迅公司旗下的电子商务交易网站。网站于2005年9月12日上线发布，2006年3月13日正式运营。拍拍网依托腾讯QQ超过7.4亿的庞大用户群以及3亿的活跃用户资源优势，具备良好的发展基础?。据Alexa数据显示，拍拍网运营满百天即己进入“全球网站流量排名”前500强，并且创下电子商务网站进入全球网站500强的最短时间纪录。通过短短一年时间的运营，拍拍网成长迅速，在访问量、交易额、用户规模等方面取得了全面的发展，与淘宝网、易趣网共同成为中国最具影响力的三大CZC电子商务网站。拍拍网凭借腾迅公司这个强而有力的后盾，以及其构建“在线生活”发展战略的支撑，腾讯QQ高人气互动社区的推动，已经逐渐成长为国内深受网购用户欢迎的CZC电子商务网站之一，竞争能力日益增强。拍拍网最主要的竞争优势在于腾讯QQ的庞大用户群资源。腾讯QQ是国内使用范围最广泛的网络即时交流工具，腾讯公司秉承其一贯的发挥产品协同优势的策略，将腾讯QQ和拍拍网深度整合，以QQ作为拍拍网的IM支持工具，以QQ社区作为拍拍网营销推广的前沿阵地。这样不仅为拍拍用户提供更熟悉更全面的沟通方式，还有利于拍拍网潜在用户群的发掘和拓展，以扩大用户规模，进而提高市场占有率。 2.替代品威胁 (1)传统购物方式。目前，传统交易方式仍然是零售业市场中的主流交易方式，与CZC网购方式相比，传统购物方式更简捷、更直接，ships of 72 and a half the Harbour, like room Tao Yuan. Triangle at the cemetery (Shanghai, Nanjing and Hangzhou), and the small triangle (Soviet Union, Ka, Lake) where the hinterland, at the junction of Jiangsu, East, South and west sides respectively, and jiaxing in Zhejiang Province, Wuzhen, Nanxun town and connected. After the liberation, 17 townships, Yan Tomb, provided there is a town, District Administration had in town. A unique geographical environment, has become the military's battleground. On November 5, 1937, Japan 10th army landed in Hangzhou Bay, North Bay, on November 12, Shanghai fell. Part of the Japanese army to the North along the flood of jiaxing railway, Jiujiang road, invaded Wu Jiang. On November 18, the Japanese army occupied Wujiang city. Stationed in Wujiang's 所需承担的信用风险也更小。买家可以直接接触商品，直观的判断商品诸如颜色、材质等属性，而不必承担由于网购过程中，图片、商品描述和实物的差异等问题所造成的心理落差和不必要的损失。此外还可以避免支付通道中，洗钱、套现、欺诈等信用风险。 (2)电视购物等直销方式。近年来，电视购物等一系列电视直销方式，由于传统媒体强大的广告效应以及背后的公司、集团支撑和规模化的运作，一直长盛不衰，兴旺发展。电视直销与网络购物都属于间接的购物方式，但相对来讲，前者采用更简便的订购方式——电话订购和更加完善和安全的配套资金体系和物流体系，因此具有相当一部分稳定的顾客群体。 三、自身分析 (一)优势分析 1.准确的市场定位 2003年，“淘宝”花了4个月来分析中国的C2C市场，在关键的“主流用户”定位上，淘宝做到了准确把握。分析淘宝与易趣的用户可知，易趣选择的往往是国际化、男性、大龄、熟悉技术、较高收入的白领以及喜欢收藏和分享的人士。而淘宝的定位则是时尚、女性化、年轻、小商铺模式的人群。相比之下，淘宝的定位更适合中国，这也是淘宝得以快速发展的原因。 ships of 72 and a half the Harbour, like room Tao Yuan. Triangle at the cemetery (Shanghai, Nanjing and Hangzhou), and the small triangle (Soviet Union, Ka, Lake) where the hinterland, at the junction of Jiangsu, East, South and west sides respectively, and jiaxing in Zhejiang Province, Wuzhen, Nanxun town and connected. After the liberation, 17 townships, Yan Tomb, provided there is a town, District Administration had in town. A unique geographical environment, has become the military's battleground. On November 5, 1937, Japan 10th army landed in Hangzhou Bay, North Bay, on November 12, Shanghai fell. Part of the Japanese army to the North along the flood of jiaxing railway, Jiujiang road, invaded Wu Jiang. On November 18, the Japanese army occupied Wujiang city. Stationed in Wujiang's 2.正确的本土化策略 中国有着独特的国情和文化，淘宝网正是很好地把握了这一点，才在众多购物网站中脱颖而出。调查显示，中国消费者喜欢私下交易，因为私下文易可以在买家与卖家之间建立信任。而淘宝网允许商家留下自己的任何联系方式并推出了旺旺即时通讯工具，让买家和卖家进行直接在线沟通，这显然十分符合中国用户消费偏好。此外由于网上支付风险的存在，淘宝又即时推出支付宝，起到中介担保的作用，深受中国用户喜欢。 ships of 72 and a half the Harbour, like room Tao Yuan. Triangle at the cemetery (Shanghai, Nanjing and Hangzhou), and the small triangle (Soviet Union, Ka, Lake) where the hinterland, at the junction of Jiangsu, East, South and west sides respectively, and jiaxing in Zhejiang Province, Wuzhen, Nanxun town and connected. After the liberation, 17 townships, Yan Tomb, provided there is a town, District Administration had in town. A unique geographical environment, has become the military's battleground. On November 5, 1937, Japan 10th army landed in Hangzhou Bay, North Bay, on November 12, Shanghai fell. Part of the Japanese army to the North along the flood of jiaxing railway, Jiujiang road, invaded Wu Jiang. On November 18, the Japanese army occupied Wujiang city. Stationed in Wujiang's 结束语 参考文献 ships of 72 and a half the Harbour, like room Tao Yuan. Triangle at the cemetery (Shanghai, Nanjing and Hangzhou), and the small triangle (Soviet Union, Ka, Lake) where the hinterland, at the junction of Jiangsu, East, South and west sides respectively, and jiaxing in Zhejiang Province, Wuzhen, Nanxun town and connected. After the liberation, 17 townships, Yan Tomb, provided there is a town, District Administration had in town. A unique geographical environment, has become the military's battleground. On November 5, 1937, Japan 10th army landed in Hangzhou Bay, North Bay, on November 12, Shanghai fell. Part of the Japanese army to the North along the flood of jiaxing railway, Jiujiang road, invaded Wu Jiang. On November 18, the Japanese army occupied Wujiang city. Stationed in Wujiang's