Dell常用专有名词

AcronymsforSEQSSMClassGeneralAcronyms4MEP-Machines.Materials,Measurements.Methods,Environment.People.Generalcausecategories.Alsoknownas5M'sor6M's.AIAG-AutomotiveIndustryActionGroup.AMF-(Dell)AmericasManufacturingFacility.IncludesfactorieslocatedinAustin,Nashville,andNorthCarolinaAPCC-(Dell)Asia-PacificCustomerCenter.FactorylocatedinPenang,MalaysiaAVL-ApprovedVendorList.SometimesASL(ApprovedSuppliersList).SomeinterchangewithBOM(BuildofMaterialsorBillofMaterials),butBOMisdifferentthanAVL/ASL.BC-BusinessContract.BPI-BusinessProcessImprovement.Dell'sQualityphilosophy,whichincludesSixSigmatoolsandpractices,LeanTechnologyprinciples,andotheraspectsofQualityImprovement.BST-BusinessStrategyTeam.CA-CorrectiveAction.CCC-(Dell)ChinaCustomerCenter.FactorylocatedinXiamen,ChinaCE-CustomerExperience.CIP-Continual(orContinuous)ImprovementProcess.COC-CenterofCompetency.COS-ContinuityofSupply.CTQ-CriticaltoQuality,usuallyreferringtocharacteristicsoftheproductorprocess.CLCA-ClosedLoopCorrectiveAction.Amethodologyofcharacterizing,containing,resolvingandreportingspecialcauseeventsinaprocess.DES/DID-Design-InducedDamage.DFSS-DesignforSixSigma.esincluDFX(orDFx)-DesignforX,oftencalled“DesignforEverything.”TypesofXCost,Quality,Reliability,Manufacturing,Test,Service,SixSigmaDVT-DesignValidationTesting.E2E-EndtoEnd,referringtoatypeofprocessflowchartormap.EBST-ExecutiveBusinessStrategyTeam.ECN-EngineeringChangeNotification.ECO-EngineeringChangeOrder.EICC-ElectronicsIndustryCodeofConduct.EMF-(Dell)EuropeManufacturingCenter.FactorylocatedinLimerick,Ireland.WillincludenewfactoryinPolandinthenearfuture.EOL-EndofLife.Theendofwarrantyobligations(typicallythesameasEOSL).EOPL-EndofProductionLife.Dellfactorystopsmanufacturing.EOS-ElectricalOverStress.EOSL-EndofServiceLife.Dellstopsservicing(typicallywhenwarrantyperiodcomplete).ESD-ElectroStaticDischarge.EVT-EngineeringValidationTesting.FA-FailureAnalysis.FAI-FirstArticleInspection.FIFO-FirstInFirstOut.FMEA-FailureModeEffectsAnalysis.FPM-FunctionalProcessManual.GB/BB-GreenBelt/BlackBelt.LevelsofskillandknowledgeattainmentwithinSixSigma;oftenreferstospecificcertifications.GR&R-GageRepeatability&Reproducibility.HALT-HighlyAcceleratedLifeTest.HASS-HighlyAcceleratedStressScreen.IQA-IncomingQualityAssurance.IQC-IncomingQualityControl.JMP-Nameofapowerfulstatisticalprogramusedindataanalysis.Beganas“Jon'sMacProject”in1989.LOB-LineofBusiness.MARCOM-MarketingCommunication.MQT-ManufacturingQualityandTest,anothertitlefortheQMP.MRB-MaterialReviewBoard.MSA-MeasurementSystemAnalysis.MSE-MeasurementSystemError.MTBF-MeanTimeBetweenFailures.NPI-NewProductIntroduction.NPO-NewProductOperations.NPP-NewProductProcess;alsousedforNewProductPlan.NPRR-NewProductReadinessReview.AreviewsequencethatismostlyreplacedbySafeLaunch.OBA-OutofBoxAudit.OHSAS-OccupationalHealthandSafetyAssessmentSeries.Apairofstandards,OHSAS18001and18002,onOHSManagementSystems(OHSMS).OPEX-OperatingExpenses.Includingheadcount,travelexpense,administrativeexpense,etc.OQC-OutgoingQualityControl.ODM-OriginalDesignManufacturer.ORT-OngoingReliabilityTest(ing).OSV-On-siteVerification.PCN-ProcessChangeNotification.SometimesProductChangeNotification,butnotoften.PDCA-PlanDoCheckAct.Animprovementmethodology.PFG-ProductFeaturesGuide.PID-Process-InducedDamage,usuallyimplyingDellprocess(butalsowidelyusedinindustry).PG-(Dell)ProductGroup.PM-ProgramManager.PMT-ProcessMaturityTesting.PO-PurchaseOrder.PRP-PhaseReviewProcess.PWB-PrintedWiringBoard.AlsocalledPCB(PrintedCircuitBoard)QBR-QuarterlyBusinessReview.QDS-QualityDataSystem.QMP-QualityManagementPlan.QMS-QualityManagementSystem.QPA-QualityProcessAudit.Commodityspecifictool/checklistatDell.QS-QualitySystem.QSA-QualitySystemsAudit.Standard(sameforallcommodities)tool/checklistatDell.RACI-Responsible,Accountable,Consulted,Informed.Fourcategoriesofjobresponsibilityinvolvement.R&R-RolesandResponsibilities.RFI-RequestforInformation.RFQ/RFP-RequestforQuote/RequestforProposal.NosignificantdifferencewithintheDellWWPsystem,butmaymeandifferentthingsinothercompanies.RTS-ReadytoShip.SomeplacesuseReleasetoShip.SCAR-SupplierCorrectiveActionRequest.Typicalsupplierresponseisdonethrough5CProcess;somesuppliersuse8DProcess.SEQ-SupplierEngineeringandQuality.Adepartmentinsideacompany;DellSEQispartofWWP(WorldwideProcurement).ManyothercompaniesintheindustryuseSQE(SupplierQualityEngineering).SOW-StatementofWork.SPC-StatisticalProcessControl.OfteninterchangeablewithSQC(StatisticalQualityControl)inDellSEQdocumentation.SPRT-SequentialProbabilityRatioTest.SSM-SupplierSelectionandManagement.Atrainingclass,andakeybusinessprocess.STSM-Sub-tierSupplierManagement.UsedtorefertoaDellinitiative,andalsousedtolabelaspecificqualityconformanceaudit&checklist.Standard(sameforallcommodities)tool/checklistatDellTGT-Target.VOC-VoiceofCustomer.VID-Vendor-InducedDamage.WW-Worldwide,orWorldWide.WWP-WorldwideProcurement.QualityMetrics90FIR—FIRinthefirst90daysafterproductshipmentfromDellfactory.AFR-AnnualizedFailureRate.ARR—AnnualizedReturnRate.CND—CanNotDuplicate.DPPM—DefectivePartsPerMillion.FIR—FieldIncidentRate.FieldFailures.Typicallymeasuredindppm.IFIR—InitialFieldIncidentRate.FIRinthefirst30daysafterproductshipmentfromDellfactoryLRR—LineRejectRate.FailurerateintheDellfactory.Typicallymeasuredindppm.MDR—ManufacturingDefectRate;alsoseenasMaterialsDefectRate.Obsoletemetric;nolongerusedinDell.NFF—NoFaultFound.NTF—NoTroubleFound.SVLRR—Sub-tierVLRR.Componentfailurerateinthe1sttiersupplierfactory.VIFIR—VerifiedIFIR.VFIR—VerifiedFIR.VLRR—VerifiedLRR.QualityStandardsISO-9000—AfamilyofstandardswhichdefinetherequirementsforaQualityManagementSystem.ThesestandardsareownedandmaintainedbyISO(InternationalStandardsOrganization).QS-9000-QualitySystem9000.Aqualitysystemsstandardspecifictotheautomotiveindustry.Coverssupplierrequirementsforproductionparts,materials,andservices.BuiltonISO9001:1994,withadditionalrequirements.TL-9000-Telecom9000.AqualitysystemsstandardbasedonISO9000,withadditionalrequirementsforthetelecommunicationsindustry.TS-16949-TechnicalSpecification16949.BuiltbytheIATF(InternationalAutomotiveTaskForce)incollaborationwithISO.OriginallydesignedtoalignthequalitysystemrequirementsoftheU.S.automotiveindustrywiththeGerman,French,andItalianautomotiveindustries.JobTitlesandRolesFAE/FAS-FailureAnalysisEngineer/FailureAnalysisSupport.AsupplierroleataDellsite.GCM-GlobalCommodityManager.ADellrole.Businessrolemanagingcontractualandcommercialrelationshipwithsuppliers.GCQM-GlobalCommodityQualityManager.ADellrolewithglobalqualityresponsibilitieswithinacommodity.GQAM-GlobalQualityAccountManager.Asupplierrolewithglobalqualityresponsibilitieswithinacommodity.GSQE-SeeSQE.GSQM-GlobalSupplierQualityManager.ADellRolewithglobalqualityresponsibilities.JQE/JQM-JointQualityEngineer/JointQualityManager.Asupplierrole,dedicatedtosupportingDellqualityperformance,atasuppliersite.SEQ(previouslySQEandmaystillexistinolderdocuments)-SupplierEngineering&Quality(SupplierQualityEngineering).ADellfieldengineeringrole,collaboratingwithsuppliers.GCT-GlobalCommodityTeam.Across-functionalteamwithinDellthatmanagesacommodity'sbusiness.