金正昆讲礼仪重点内容全集

金正昆讲礼仪重点内容全集 人无礼则不立，事无礼则不成，国无礼则不宁。 ——荀子(中国思想家) 没有良好的礼仪，其余的一切成就都会被人看成骄傲、自负、无用和愚蠢。 ——约翰?洛克(英国哲学家) 个人讲竞争 员工素质，企业讲竞争 企业形象 学习商务礼仪的重要性(作用): (1)提升个人素质， 教养体现于细节，细节展示素质。 (2)方便交往应酬 交往对象 谈话要以对方为中心，要了解别人爱听什么，不爱听什么。 (3)维护企业形象，个体代 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 整体，我们是卫华的一员，我们的一言一行就代表着我们公司的形象，我们每一位成员的行为都是我们企业的活体广告。 商务交往的基本理念:(1)尊重为本(2)善于表达(3)形式 规范 编程规范下载gsp规范下载钢格栅规范下载警徽规范下载建设厅规范下载 三者紧密相连:交往以尊重为出发点，在以规范的形式将内容表达出来。 尊重:掌心向下 傲慢之意 掌心向上 谦恭之意 善于表达:你对别人的好你要把它说出来，古人云“君子要敏于行而讷于言”，那时人的交际范围较窄，而现在这个社会是一个高速发展的社会，接触的人较多，而且大多是泛泛之交，这时如果还让别人慢慢了解，日久见人心，恐怕不现实。例如公司到某地区竞标，如果我们只有标书，而竞标人员说不出来公司的实力与产品的知名度，只是说和我们合作后一定会知道选择我们没有错，你觉得我们竞标会成功吗,首因效应是很重要的。所以在交往过程中一定要在尊重对方的基础上，将自己的意思以规范的形式表达出来。 1)把想到的事情写下来 管理三段论 ( (2)按照写下来的去做 (3)把做过的事情记下来，去 总结 初级经济法重点总结下载党员个人总结TXt高中句型全总结.doc高中句型全总结.doc理论力学知识点总结pdf 经验，找出不足，以有利于提高 一、 如何索取名片 (1)交易法，与他人交换名片，欲将取之，必先予之。 (2)激将法 教授能不能有幸和您交换一下名片 (3)谦恭法，主要针对VIP大人物、大企业，能不能以后继续向您请教，怎么才能找到您呢, system troubleshooting. Integrated wiring system should have enough redundancy, can meet the development requirements. Rehabilitation Center backbone transmission using single-mode 12-core optical fibers, full reserve reserve to meet current and future period trunk signal transmission needs, rehabilitation center for future facility expansion needs. convenient and economical. Intranet and the Internet using a set of structured cabling systems. Medical treatment building, aerial parts of each layer on the rehabilitation floor weak current equipment set up between two 2 m network equipment cabinet, assigned to internal and external network devices. basement underground two-level shared network equipment rack. Medical treatment building intranet and extranet communication optical cable from the medical information room of the building leads, along the medical floor weak current tube into each layer individually weak current equipment. Recovery building intranet and extranet communication optical cable from medical and rehabilitation of ground floor one floor basement corridor into the rehabilitation floor weak current lines1th, floor and 2nd, floor of intranet and outside network of communications cable since medical integrated floor of information room leads, along rehabilitation center of weak tube respectively into 1th, floor of East, in the, West three seat floor a layer of weak equipment 二、座次礼仪 原则:以右为上、内高于外、面门而上、居中为上、远门为上、 前排为上 门 司机 (一)吃饭时 坐、请坐、请上座、哪里为上座 吃饭是我们都知道哪里为上座 (正对门口的那个位置为上)视野比较开阔啊， 哪为下坐((背对 2r a layer of weak equipmentt flooinformation room leads, along rehabilitation center of weak tube respectively into 1th, floor of East, in the, West three seaent lines1th, floor and 2nd, floor of intranet and outside network of communications cable since medical integrated floor of k currn optical cable from medical and rehabilitation of ground floor one floor basement corridor into the rehabilitation floor wear weak current tube into each layer individually weak current equipment. Recovery building intranet and extranet communicatiodical information room of the building leads, along the medical floolevel shared network equipment rack. Medical treatment building intranet and extranet communication optical cable from the me-nternal and external network devices. basement underground twoto i s of each layer on the rehabilitation floor weak current equipment set up between two 2 m network equipment cabinet, assignedeconomical. Intranet and the Internet using a set of structured cabling systems. Medical treatment building, aerial part enter for future facility expansion needs. convenient andcore optical fibers, full reserve reserve to meet current and future period trunk signal transmission needs, rehabilitation c-mode 12-nts. Rehabilitation Center backbone transmission using singlesystem troubleshooting. Integrated wiring system should have enough redundancy, can meet the development requireme 门口那个，应为服务员要端菜上菜，有什么需要那个背对门的要去交服务生)，转时应该顺时针还是逆时针, (二)坐轿车时 双排座轿车大家认为哪里为上座，如果站在客户的角度看，客户坐哪里，哪里为上座，一般我们根据社交场合的不同，人际关系的不同。 (1)主人开车，副驾驶座为上(副驾驶座我们把它叫做随员座，一般都是办公室主任，助理、翻译的位置，但是如主人亲自来接待，关系又比较好，副驾驶座就是上座) (2)司机开车，后排右座为上 (3)VIP 公关安全系数最高，司机后边 三、男士穿西服的礼仪 (一)专业 要求 对教师党员的评价套管和固井爆破片与爆破装置仓库管理基本要求三甲医院都需要复审吗 :三色原则、三一定律、三大禁忌 1、三色原则:全身的颜色从上到下不超过三种颜色 2、三一定律:皮鞋、腰带、公文包 一种颜色(黑色，看起来比较协调美观) 、三大禁忌:(1)穿西服时左边袖子商标未拆 3 (2)不能穿白色袜子和尼龙袜子(一般穿深色的和皮鞋一致比较协调) (3)不能不打领带 领带——西装的灵魂 1、面料(真丝或羊毛。) 2、色彩(单色和多色之分。蓝、灰、棕、黑、紫红等单色均可。切勿多于三色，尽量勿 浅色、艳色。色调应与衣装一致。) 3、图案(单色无图案、条纹、圆点、方格为主图案) 4、款式(箭头) 5、配套 领带和衬衫一样一般为深色，像蓝、灰、紫色、咖啡色等，不要太花哨，短袖不可以打领带，除非是制服。夹克是绝对不能打领带的。 打领带什么时候用领带夹(1)VIP(2)已婚男子(3)CIS Corporate Identity System的缩写,企业形象视觉可识别系统，国徽、警徽、军徽等等，应在领结下3/5处。 领带的长度，领带的下端也就是那个箭头，应该在皮带扣上面，不能挡着皮带扣。 穿西服系扣子，单排扣一般是2粒或3粒，最下面的扣子是不扣的， 四、打、接电话礼仪 3in the, West three seat floor a layer of weak equipmentl integrated floor of information room leads, along rehabilitation center of weak tube respectively into 1th, floor of East, edicaabilitation floor weak current lines1th, floor and 2nd, floor of intranet and outside network of communications cable since mextranet communication optical cable from medical and rehabilitation of ground floor one floor basement corridor into the reh et andeads, along the medical floor weak current tube into each layer individually weak current equipment. Recovery building intranical treatment building intranet and extranet communication optical cable from the medical information room of the building llevel shared network equipment rack. Med-pment cabinet, assigned to internal and external network devices. basement underground twot building, aerial parts of each layer on the rehabilitation floor weak current equipment set up between two 2 m network equieatmenansion needs. convenient and economical. Intranet and the Internet using a set of structured cabling systems. Medical trerve reserve to meet current and future period trunk signal transmission needs, rehabilitation center for future facility expcore optical fibers, full res-mode 12-habilitation Center backbone transmission using singlesystem troubleshooting. Integrated wiring system should have enough redundancy, can meet the development requirements. Re (一)打电话 ?打电话时谁先挂，地位高者先挂，地位平等时，主叫先挂。 ?打电话的时机 一般节假日不打，晚上10点以后和清早8点以前不打(什么时候打) ?通话时间 三分钟原则， 长话短说，废话少说，无话不说(打多长时间) 4 应该怎么打电话, 1、先问好，您好2、自报家门3、来为何事4、道别语(再见)态度一定要得体。 (二)接电话 , 电话来时，听到铃响，在第二声铃响后取下话筒。通话时先问候，并自报公司、部门。对方 讲述时要留心听，并记下要点。未听清时，及时告诉对方。 , 通话简明扼要，不要在电话中聊天。 , 接听电话时，要询问对方单位名称及所属部门，接转电话时为指定受话人提供便利。 , 对不指明的电话，判断自己不能处理时，可坦白告诉对方，并马上将电话交给能够处理的人。 在转交前，应先把对方所谈内容简明扼要告诉接收人。 , 工作时间内，不得打私人电话。 , 通话时声音不宜太大，让对方听得清楚就可以，否则对方会感觉不舒服，而且也会影响到办 公室里其他人的工作。 , 当对方要找的人不在时，在不了解对方的动机、目的是什么时，请不要随便传话。未授权的 情况下不要说出指定受话人的行踪 , 当你正在通电话，又碰上客人来访时，原则上应先招待来访客人，此时应尽快和通话对方致 歉，得到许可后挂断电话。不过，电话内容很重要而不能马上挂断时，应告知来访的客人稍 等，然后继续通话。 , 在电话中传达事情时，应预先作好准备，通话结束前应重复要点，对于数字、日期、时间等， 应再次确认以免出错。 , 如果对方没有报上自己的姓名，而直接询问上司的去向，此时应客气而礼貌地询问:“对不 起，请问您是哪位?” , 要转告正在接待客人的人有电话时，最好不要口头转达，可利用纸条传递口信，这样不仅 可以避免泄露秘密，也可以避免由于打岔引起的尴尬和不悦。 , 如果碰到对方拨错号码时，不可大声怒斥，或用力挂断电话，应该礼貌告知对方拨错电话。 相反如果是你拨错了电话，应该马上向对方表示道歉。 , 如果电话突然发生故障导致通话中断，此时务必换另外的电话再拨给对方，向对方解释清楚。 4r a layer of weak equipmentt flooinformation room leads, along rehabilitation center of weak tube respectively into 1th, floor of East, in the, West three seaent lines1th, floor and 2nd, floor of intranet and outside network of communications cable since medical integrated floor of k currn optical cable from medical and rehabilitation of ground floor one floor basement corridor into the rehabilitation floor wear weak current tube into each layer individually weak current equipment. Recovery building intranet and extranet communicatiodical information room of the building leads, along the medical floolevel shared network equipment rack. Medical treatment building intranet and extranet communication optical cable from the me-nternal and external network devices. basement underground twoto i s of each layer on the rehabilitation floor weak current equipment set up between two 2 m network equipment cabinet, assignedeconomical. Intranet and the Internet using a set of structured cabling systems. Medical treatment building, aerial part enter for future facility expansion needs. convenient andcore optical fibers, full reserve reserve to meet current and future period trunk signal transmission needs, rehabilitation c-mode 12-nts. Rehabilitation Center backbone transmission using singlesystem troubleshooting. Integrated wiring system should have enough redundancy, can meet the development requireme , 作好电话 记录 混凝土 养护记录下载土方回填监理旁站记录免费下载集备记录下载集备记录下载集备记录下载 。 , 结束时礼貌道别，待对方切断电话，自己再放话筒。 当电话掉线时，我们应该怎么办, 不管是打电话还是接电话我们都要注意语气、语速、声音。 五、介绍他人礼仪 (一)需要介绍的情况有两种，1、两人互不相识2、其中一人认识另一人 条件:双方有认识的意愿和要求或其中一人有 (二)介绍的顺序 , 一般规则是尊者居后，将地位低者介绍给地位高者，他们有优先知情权，掌握主动权。 , 先介绍位卑者给位尊者: , 年轻的给年长的 , 自己公司的同事给别家公司的同事 , 低级主管给高级主管 , 公司同事给客户 , 非官方人事给官方人士 , 本国同事给外国同事 主人和客人 先主后客 ; 长辈和晚辈 先晚后长 上级与下级 先下后上 ; 男士和女士 先男后女 一般我们遵循的是女士优先，但是分场合的。 例:如果我们公司男总经理和他的女秘书来迎接某公司的总经理，你作为我公司的接待人员，应该怎么介绍, (三)介绍的内容1、社交式 只讲姓名 2、公务式 讲姓名、单位、部门、职务3、简略式。一方认识另一方，比如说刘老师，这是我的同学某某，希望请以后多多给予指点。 六、 职场着装礼仪 六不准 1、过分杂乱2、过分鲜艳3、过分暴露4、透视装5、过分短小(背心、露脐装)6、过分紧身 四个不用的称呼1、无称呼 (喂)2、替代称呼(几号 下一个)3、不适当的地方性称呼4、称兄道弟(哥们、伙计、张姐)降低交往档次。 握手的方式: 1、神态2、姿势3、手位4、力度5、时间 l integrated floor of information room leads, along rehabilitation center of weak tube respectively into 1th, floor of East, edicaabilitation floor weak current lines1th, floor and 2nd, floor of intranet and outside network of communications cable since mextranet communication optical cable from medical and rehabilitation of ground floor one floor basement corridor into the reh et andeads, along the medical floor weak current tube into each layer individually weak current equipment. Recovery building intranical treatment building intranet and extranet communication optical cable from the medical information room of the building llevel shared network equipment rack. Med-pment cabinet, assigned to internal and external network devices. basement underground twot building, aerial parts of each layer on the rehabilitation floor weak current equipment set up between two 2 m network equieatmenansion needs. convenient and economical. Intranet and the Internet using a set of structured cabling systems. Medical trerve reserve to meet current and future period trunk signal transmission needs, rehabilitation center for future facility expcore optical fibers, full res-mode 12-habilitation Center backbone transmission using singlesystem troubleshooting. Integrated wiring system should have enough redundancy, can meet the development requirements. Re5in the, West three seat floor a layer of weak equipment 七、握手的礼仪 (一)握手的方式: 1、神态2、姿势3、手位4、力度5、时间(3.5秒) (二)握手的禁忌 1、不要用左手与他人握手 2、不要在握手时争先恐后，而应当遵守秩序，依次而行。 3、不要戴着手套握手，女性的晚礼服手套除外。 4、不要在握手时戴着墨镜，患有眼疾或眼部有缺陷者才能例外。 5、不要在握手时将另外一只手插在衣袋里。 6、不要在握手时另外一只手依旧拿着香烟、报刊、公文包、行李等东西而不放下。 7、不要在握手时面无表情，不置一词，无视对方存在，纯粹为了应付。 8、不要在握手时长篇大论，点头哈腰，滥用热情，显得过分客套。 9、不要在握手时把对方的手拉过来、推过去，或者上下左右抖个没完。 、不要在握手后，立刻揩拭自己的手掌，好象害怕传染似的。 10 (三)握手的先后顺序 ?如果对方是长者、贵宾，或是女士，那么最好先等对方伸出手来，再与之握手。女士不伸手 无握手之意，男士点头、鞠躬致意即可。与许多人同时握手时，要顺其自然，不交叉握手。最 有礼貌的顺序是:先上级后下级，先长辈后晚辈，先主人后客人，先女士后男士。 , 当长者、贵宾向你伸手出来时，你最好快步趋前，双手握住对方的手，身体可以微微向前倾， 这表示对对方的尊敬。 , 握手时间不宜过长或过短，一般控制在3-5秒钟之内。男士与女士握手，时间要短一些，用 力要轻一些，一般应握女士的手指。握手时要专注，避免目光他顾，心不在焉，也不应该目 光下垂。 , 握手前，男子应脱下手套，摘下帽子。女子的戒指如果戴在手套外边，可不脱，否则也应脱 下手套与人握手。按国际惯例，身穿军服的军人可以戴手套与人握手。伸出去的手最好不要 是湿的或脏的，否则会给对方以不舒服、不愉快的感觉。 , 握手时一定要用右手(除非右手受伤)，用左手与人握手是不合适的。在特殊情况下用左手 与人握手应当说明或者道歉。 八、用餐礼仪 与他人一起用餐时，下述举止动作属不雅动作，理当禁止: 6r a layer of weak equipmentt flooinformation room leads, along rehabilitation center of weak tube respectively into 1th, floor of East, in the, West three seaent lines1th, floor and 2nd, floor of intranet and outside network of communications cable since medical integrated floor of k currn optical cable from medical and rehabilitation of ground floor one floor basement corridor into the rehabilitation floor wear weak current tube into each layer individually weak current equipment. Recovery building intranet and extranet communicatiodical information room of the building leads, along the medical floolevel shared network equipment rack. Medical treatment building intranet and extranet communication optical cable from the me-nternal and external network devices. basement underground twoto i s of each layer on the rehabilitation floor weak current equipment set up between two 2 m network equipment cabinet, assignedeconomical. Intranet and the Internet using a set of structured cabling systems. Medical treatment building, aerial part enter for future facility expansion needs. convenient andcore optical fibers, full reserve reserve to meet current and future period trunk signal transmission needs, rehabilitation c-mode 12-nts. Rehabilitation Center backbone transmission using singlesystem troubleshooting. Integrated wiring system should have enough redundancy, can meet the development requireme 一是吃的响声大作，“电闪雷鸣”。 二是乱吐废物，唾液飞溅。 三是张口剔牙，捅来捅去。 四是宽衣解带，脱鞋脱袜。 五是挑三拣四，挑肥拣瘦。 六是替人添菜，热情过头。 七是以酒灌人，出人洋相。 八是酗酒划拳，争吵起哄。 九是吸烟不止，污染空气。 十是吐痰擤鼻，坏人食兴。 十一是满脸开花，吃相不雅. 十二是下手取食，起身夹菜 十三是“品尝”餐具，乱用餐 十四是与人抢菜，乱换位置。 十五是非议饭菜，为难主人 谈话要注意“3A原则” 接受(ACCEPT)大家在交谈时要宽以待人，不要求全责备，挖苦人 赞美 (APPRECIATE) 不要吝啬自己赞美的语言，要欣赏对方，重视对方，将优点扩大，而不是光盯 着缺点 尊重(ADMIRE) 谈话三不准1、不要打断别人2、不要轻易补充别人3、不要随意更正别人 态度决定成败，在人际交往中，我们只要做到: , 笑容多一点 嘴巴甜一点 , 想得细一点 说得清一点 , 站得直一点 坐得正一点 , 走得快一点 穿得雅一点 , 态度诚一点 应变活一点 相信我们的商务交往中一定能事半功倍 et andeads, along the medical floor weak current tube into each layer individually weak current equipment. Recovery building intranical treatment building intranet and extranet communication optical cable from the medical information room of the building llevel shared network equipment rack. Med-pment cabinet, assigned to internal and external network devices. basement underground twot building, aerial parts of each layer on the rehabilitation floor weak current equipment set up between two 2 m network equieatmenansion needs. convenient and economical. Intranet and the Internet using a set of structured cabling systems. Medical trerve reserve to meet current and future period trunk signal transmission needs, rehabilitation center for future facility expcore optical fibers, full res-mode 12-habilitation Center backbone transmission using singlesystem troubleshooting. Integrated wiring system should have enough redundancy, can meet the development requirements. Re7in the, West three seat floor a layer of weak equipmentl integrated floor of information room leads, along rehabilitation center of weak tube respectively into 1th, floor of East, edicaabilitation floor weak current lines1th, floor and 2nd, floor of intranet and outside network of communications cable since mextranet communication optical cable from medical and rehabilitation of ground floor one floor basement corridor into the reh