酒店服务餐饮英语

menu 菜单 Dialogues经典对话 Reservation 预订 C: Captain G: guest C: Good morning ,coffee shop. 您好！西餐厅。 G: I want to reserve a table for four tonight. 我想订一张今天晚上的4人桌。 C: What time do you like your table? 在什么时候？ G: Around Seven. 大约在七点吧。 C: May I have your name, please? 请问贵姓？ G: Tom Cruise.汤姆克鲁斯。 C: How to spell it, please? 请问怎么拼写？ G: It’ s T. O. M. C. R. U. I. S. E. 拼写为T. O. M. C. R. U. I. S. E. C: So it is Mr. Cruise, a table for four at 7o’clock. Is that right? 克鲁斯先生，一张今晚7时的四人桌，对吗？ G: That’s right. By the way, when do you close tonight? 对。还有，你们何时关门？ C: We are open until ten in the evening. 的营业时间至晚上10点. G: Thank you.谢谢。 C: Thanks for calling. We look forward to your visit. 谢谢您的来电，我们期待着为您服务。 Showing seats引导来宾入席（1） W: Waiter G: Guest W: Good evening, sir. Welcome to Coco court. 您好,先生！欢迎光临椰苑餐厅。 G: Thanks. 谢谢。 W: How many persons, please? 您一共几位？ G: A table for four, please. 四位。 W: Where would you prefer to sit, indoor or outdoor? 您想坐在哪儿呢，室内还是室外？ G: Well, indoor and by the window, please. 嗯，室内吧，我想要靠窗的位子。 W: I'll show you to your table. This way, please. ….. Is this fine? 我带您入座。这边请。…… 这个位子行吗？ G: OK. That' s fine. 好，这里很好。 W: Please take a seat, sir. 先生，请坐。 G: Thanks. 谢谢。 W: A waiter will come to take your order. Just a moment, please. 服务生会来侍候您点菜，请稍等。 Showing seats 引导来宾入席（2） W: Waiter G: Guest W: Good evening, sir. Welcome to Island breeze. 您好,先生！欢迎光临涛轩餐厅。 G: Thanks. 谢谢。 W：Have you got a reservation? 您预订座位了吗？ G: Yes. My name is Dewey. 是的，我叫Dewey. W：Just a moment. I’ll take a look at our reservation book. Yes, Mr. Dewey, a table for two, 8 o’clock. Would you come this way, please? 请稍候，我查一下我们的预定簿。对了，Dewey先生，二人桌，8点到。请这边走。 W：Oh, yes, Mr. Dewey. We’ve been expecting you. Would you please come with me? 噢，史密斯先生，我们正等您呢，请跟我走。 Recommendation 推荐 W: Waiter G: Guest (A group of six including two couples and two children enter a Chinese restaurant in hotel.) （一行6人， 包括两对夫妇及两个小孩，进入酒店的中餐厅。） W: Good evening, ladies and gentlemen. A table for six? Would you step this way please? 晚上好，女士、先生们。一张六人桌？请往这边走。 （Guest seated客人就座。） W: (Give the guest the menu) Would you like some drink first? (递上菜单)要先喝点什么吗？ G: Yes, please. Two Heineken, two Pepsi and two glasses of orange juice for the children. 好的，谢谢。请给我们两瓶喜力，两瓶百事可乐，还有两杯橙汁给小朋友。 W: Ok. Would you like to order now? 好的。你们要点菜吗？ G: I’m afraid we need a few minutes. What would you recommend? 恐怕要迟一些。你有什么推荐？ W: If you like a hot and spicy food, then try Mapo Bean curd. It’s a famous Sichuan dish. I would say it is very tasty. 如果你喜欢辣的话，何不试试著名的四川菜麻婆豆腐。我认为味道还不错。 G: Alright. Any other spicy food for us? 好的，还有什么辣菜适合我们。 W: How about Shredded Meat in Chili Sauce? 四川牛柳丝好吗？ G: Great! We take that. Could we have a Beijing Roast Duck, please?好极了！就这样。另外给我一份北京烤鸭好吗？ W: Certainly, Sir. Would you like some rice or soup?好的，先生。 要点饭和汤吗？ G: Sweet Corn Soup and two Yangzhou Fried Rice, please.玉米羹和两份扬州炒饭。 W: A wise choice, sir. 精明的选择。 G: Oh, yes. Please give us six spring rolls as appetizer. Would you also give us two pairs of knife and forks? These guys don’t know how to use chopsticks. 对了，请给我们6份春卷当开胃品。还有，给我两付刀叉，这些孩子不懂用筷子。 W: Certainly.当然可以。 (The guests finished the food and are talking.) （客人用过餐后，正在聊天） W: Sorry to interrupt you. Would you like some dessert?对不起，打扰你们谈话，要甜品吗？ G: No, thanks, we’re full. Give us the bill, please. W: 不用了，谢谢。 我们吃饱了，请结帐。 W：(Bring the bills) Here you are, sir. （递上帐单）你们的帐单先生。 G: Can I put it on my account? 可以记在酒店的帐单内吗？ W: Yes, sure. Please sign here and write down your room mummer, sir. Can I have a look your keycard? 当然可以，请在这里签名，并写上你的房号，我可以看看您的钥匙卡吗？ G: Here you are. 在这里。 W: Thank you. I hope you enjoyed the food. 谢谢。希望你们喜欢我们的食物。 Serving dishes 进餐时的服务 W: Your Fried Shrimp Balls, sir. 您的炸虾球，先生。 G: Shrimp! Are you sure there's shrimp inside? It sure doesn't look like it! 虾！你确定里面有虾吗？它看起来实在不象。 W: It's made from ground fresh shrimps, sir. 先生，它是用磨碎的鲜虾做成的。 G: Hm. By the way, what's this seasoning made from? 嗯。对了，这调味料是用什么做的？ W: It's a mixture of pepper and various spices. It should be sprinkled on your food. 那是胡椒和多种香料混合成的，您应该把它洒在食物上。 G: I see. What do you call these? 我知道了。你们把这些叫什么？ W: They are called Chinese Dumplings. Please mix a little soy sauce and sesame oil on this plate and dip them into it before eating. 这些叫水饺，请加一点酱油和麻油在碟子上，吃前沾一下。 G: Right. Thanks a lot. 好的，非常感谢你。 W: You're welcome, sir. Please enjoy your meal. 不客气，先生。请好好享用。 Send food& Beverages to room. 送餐 W= Waiter G: Guest W: Good morning, room service. Can I help you? 早上好！送餐服务，有什么能为您效劳的吗？ G: I want to an American breakfast with fried eggs, sunny side up. Room 1607. 我想要一份美式早餐，单面煎蛋，房号是1607。 W: What kind of juice do you prefer, sir? 请问喝什么果汁呢？ G: Orange juice and please make my coffee very blank. 橙汁，还有，我要杯很浓的咖啡。 W: Yes, sir. An American breakfast with fried eggs, sunny side up, orange juice and a black coffee. Am I right, sir? 好的，一份美式早餐，要煎蛋，橙汁及一杯很浓的咖啡，对吗？ G: Yes, that’ s it.是的。 W: Is there anything else, sir? 还需要什么吗，先生？ G: No, that’s all. 没有了，就这样。 W: All right. We’ ll bring it to you as soon as possible.好的，我们会尽快把早餐送上。 (Later) W: (Knocks the door) Good morning, sir, Room service. I’ve brought up the breakfast you ordered. (稍后) （敲门）早上好，先生，送餐服务，你要的早餐送来了。 G: (Open the door) Come in, please. （打开门）请进。 W: Thank you. Here’ s the food you ordered. 谢谢，这是您要的食物。 G: Just put it on the table, please. 请放在桌上。 W: Do you need anything else, sir? 先生，还有其他需要的吗？ G: No, thanks. Can I have some more juice for the mini-bar? 没有了， 谢谢。可否多放一些水果汁在小冰箱内？ W: Yes, sir. I’ll get them for you right away, would you please sign this bill first? Thank you. 好的，我立刻去，麻烦你先签了这帐单如何？谢谢。