Unit6航空服务英语

Unit6航空服务英语Unit6VIPServiceLesson1Lesson2Lesson3Lesson1VIPServiceVIPService（贵宾服务）Task①Listenandrepeatthefollowingwords.1.gymnasticsn.体操2.judgen.裁判3.tiredadj.劳累的4.claimv.要求、索取、认领5.baggagen.行李6.attendantn.服务员、随从7.excellentadj.优秀的WordsStudy:Lesson1VIPServiceTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.gymnastics__________________2.attendant___________________3.baggage__________________4.excellent____________________5.claim_______________________6.judge____________________体操服务员优秀的认领劳累的裁判WordsStudy:Lesson1VIPServiceTask③Listenandwritedownthewordsyouhear.1.___________________2.___________________3.___________________4.___________________5.___________________excellenttiredjudgeattendantclaimWordsStudy:Lesson1VIPServiceTask④Listenandfillinthemissingwords.1.Areyoufeeling________aftertheflight?2.Iam_________tohelpyou.3.That’smy__________.4._____________________Icandoforyou?5._________isMr.Brown.tiredherepleasureThisAnythingelseWordsStudy:Lesson1VIPServiceTask②Listenandtrytocompletethedialogue:VIPServiceA:Excuseme,areyouMr.Brown,thegymnasticsjudge?B:Yes,Iam.A:IamJane.Iamheretohelpyou,areyou_________________aftertheflight?DoyouneedarestintheVIPlounge?B:OK.ButIhaven’t___________mybaggageyet.A:Itdoesn’tmatter.Youmayhavearestintheloungeandgiveyour____________________tome.I’lldothatforyou.B:Thankyou.Ihaveonlyonebaggage,adarkbluetravelingbag.A:Yes.Oh,hereistheVIPlounge.ThisisMr.Chen,the___________here.ThisisMr.Brown,thegymnasticsjudge.Pleasetakearesthere.B:Thanks.C:Mr.Brown,what_________you________todrink?B:Doyouhaveanygreentea?That’smyfavorite.C:Yes,wehave.Hereitis.B:Thanks.C:Mypleasure,Mr.Brown.ItlookslikethatthisisnotyourfirsttimetoChina.B:No,itisn’t.It’smythirdtime.LasttimewhenIcametoChina,ItooktheAirChinaflightaswell.C:That’sgreat.A:Thisisyourbag,Sir.B:Thankyou.It’san_______________________.A:Youarewelcome.AnythingelseIcandoforyou?B:No,thanks.feelingtiredclaimedbaggagecheckattendantwouldlikeDialogue:excellentserviceLesson2MeetinganVIPLesson2MeetinganVIP（重要旅客的接机服务）Task①Listenandrepeatthefollowingwords.1.airportn.机场2.bedifferencefromv.与……不同3.terminalbuildingn.候机楼4.sincelastMay从去年五月5.checkedbaggagev.托运行李6.onthefirstfloorprep.在一楼WordsStudy:Lesson2MeetinganVIPTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.airport__________________2.onthefirstfloor___________________3.checkedbaggage__________________4.sincelastMay__________________5.terminalbuilding ___________________6.bedifferencefrom____________________飞机场在第一楼托运行李从去年五月候机楼与….不同WordsStudy:Lesson2MeetinganVIPTask③Listenandwritedownthewordsyouhear.1.___________________2.__________________3.___________________4.___________________5.___________________checkedbaggageterminalbuildingbedifferentfrombaggagecheckonthefirstfloorWordsStudy:Lesson2MeetinganVIPTask④Listenandfillinthemissingwords.1.__________toQingdao.2.Howisyour_________?3.Itisthe_________________IhavecometoQingdao.4.Bytheway,haveyougotany________________?5.________________,please.WelcomeflightsecondtimecheckedbaggageThiswayWordsStudy:Lesson2MeetinganVIPTask②Listenandtrytocompletethedialogue:MeetinganVIPA:Excuseme,areyouMr.Brown?B:Yes,Iam.A:I’mAnnie._________toQingdao.B:Thanksalot.A:Howisyour_________?B:Oh,justfine.ItisthesecondtimeIhavecometoQingdao.Ifindtheairportisagreatdifferencefromthelasttime.A:Yes.Thenew_________________hasjustbeenusedsincelastMay.B:It’sverynice.A:Thanks.Bytheway,haveyougotany__________________?Thebaggagebeltisonthefirstfloor.B:Oh,yes.Igotone.A:OK,thisway,please.Youmayfirsttakeaseatattheloungeandgivemeyourbaggagecheck.Iwill_______thebagforyou.B:Thankyou,Annie.A:Youarewelcome.It’smy_________.WelcomeflightterminalbuildingDialogue:checkedbaggageclaimpleasureLesson3HandlingofVIPsforDepartureTask①Listenandrepeatthefollowingwords.1.takeaseatv.就座，坐下2.passportn.护照3.ticketn.票4.check-inv.办理登机手续5.boardingpassn.登机卡6.contactv.联系WordsStudy:7.attheboardinggaten.登机口8.boardv.登机9.aisleseatn.过道座位Lesson3HandlingofVIPsforDepartureTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.passport_________________2.board__________________3.attheboardinggate___________________4.contact_________________5.boardingpass__________________6.takeaseat____________________护照登机联系登机牌坐下登机口WordsStudy:Lesson3HandlingofVIPsforDeparture过道座位护照票7.aisleseat______________________8.passport__________________9.ticket___________________WordsStudy:Lesson3HandlingofVIPsforDepartureTask③Listenandwritedownthewordsyouhear.1.___________________2.__________________3.___________________4.___________________5.___________________boardingpassaisleseatwindowseatcontactcheck-inWordsStudy:Lesson3HandlingofVIPsforDepartureTask④Listenandfillinthemissingwords.1.Takea_______,please.2.Herearesome____________,andalsonewspapers.3.Youcouldhelp______________.4.MayIhaveyourpassportandticket?Ishalldothe___________foryou.5.Doyouhaveany_____________tocheck?6.It’stimeto__________now.seatsnacksyourselfcheck-inbaggageboardWordsStudy:Lesson3HandlingofVIPsforDepartureTask⑤Listenandtrytocompletethedialogue:HandlingofVIPsforDepartureReceptionist:Goodmorning,Mr.Smith.I’mSophie.Passenger:Goodmorning.Receptionist:Please_____________inthelounge.Wewillhelpyou.Passenger:Thanks.Receptionist:______________,please,Mr.Smith.Wouldyoulikesomethingtodrink?Passenger:Acupofcoffee,thanks.Receptionist:Aminute,please…….Hereyouare._______________?Herearesomesnacks,andalsonewspapers.Youcould________________.Passenger:Thankyou.Iwould.Receptionist:MayIhaveyourpassportandticket?Ishalldothe__________foryou.Passenger:Ok,hereyouare.Receptionist:Doyouhaveanybaggagetocheck?Passenger:No,thanks.Iwillcarryit.Receptionist:Mr.Smith.Hereareyourpassportandboardingpass.Youpreferboardingfirstorlast?Icouldcontactwiththestaff__________________.Passenger:Toboardfirstwouldbebetter.Receptionist:OK,noproblem……Excuseme,Mr.Smith.It’stimetoboardnow.Passenger:OK,herewego.Receptionist:Thisway,please.Yourseatnumberis1B.Thefirstrow,________________.Passenger:Great.Receptionist:Haveaniceflight,Mr.Smith.Passenger:Thankyousomuch!havearesttakeaseatAnythingelseDialogue:helpyourselfcheck-inattheboardinggaleaisleseat结束