考研英语投诉信应用文模板--投诉信格式

考研英语投诉信应用文模板--投诉信格式1、对所遇到的困扰，恶劣的服务态度，劣质的产品等提出抗议和改进的建议。内容有理，批评有节。语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。 2、正文主要有３个部分：（１）说明投诉的对象（２）阐述投诉的具体原因（３）表示希望投诉后能尽快得到改正 3、推荐模板 Date, Date, Dear …, Dear …, I am writing to complain about… I am writing ...

1、对所遇到的困扰，恶劣的服务态度，劣质的产品等提出抗议和改进的建议。内容有理，批评有节。语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。 2、正文主要有３个部分：（１）说明投诉的对象（２）阐述投诉的具体原因（３）表示希望投诉后能尽快得到改正 3、推荐模板 Date, Date, Dear …, Dear …, I am writing to complain about… I am writing to inform you that I I trust you will take my complaints seriously find…unsatisfactory….. and.. If it is not properly settled, I would ask I hope you attach importance to this matter, you to give back my money, or I would complain and help settle it as soon as possible. to the concerned authorities. Yours sincerely, Yours sincerely, Name… Name… 4、常用表达： (1)I write to show my great anger at your… (2) I am writing to protest against your… (3) I am writing to complain about… (4) My complaint about your… is based on the fact that… (5) Hope you will improve your… (6) I hope you will take steps to rectify this situation soon. (7) It is high time you took some measures to solve… (8) I sincerely hope such things will never take place again. (9) You must rectify the situation, or I will take it to the court. (10) If you can’t give me a satisfactory answer, I will complain it to the Consumer Association Sample Directions: Write a letter to complain about the bad service you have rece ived, write about 100 words. You do not need to write the address. Mar. 15 时间 Dear manager, 称呼语 (1) I am writing to show my great anger (1) 套语 I am writing to show my great anger about the bad service I encountered in your about… department store last Sunday. That saleswoman 提出投诉的原因 (No.411) was by no means patient enough to answer by no means 绝对不… my questions about the products. She was so turn a deaf ear to… 不理睬… eagerly talking with her friend that she just turned a deaf ear to my questions. I felt disappointed that such bad service could have happened in a so-called five-star department store. (2)I hope you do something to stop such (2)提出希望能得到改正 things happening any more, just to save your save your store’s fame 换回该公司的荣誉 store’s fame. 落款 Yours sincerely, Custom 称呼语 Dear Sir/Madam, (1) 套语 I am writing to you to complain (1)I am writing to you to complain about your about…. 我写这封信是为了向你投诉…. hotel. I had a terrible stay in room 5012 of your thth to the 26 of August 2002, when hotel from the 24 I came to Guangzhou on business. The air-conditioning in my room could not be turned down or switched off. When I asked the 词汇: reception staff 接待员 reception staff to do something about it, they laughed and told me it was better than being hot. front of house manager 前台经理 I asked your front of house manager and she told me she would send someone to my room immediately. No-one came. As a result, I was very cold every time I was in the room. I paid a lot for my stay in your hotel and expect much better service from such a well-known hotel. In future, I will not be staying at your hotel again and will inform my business associates of the terrible service. Yours faithfully, Ken

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