商务英语高级sample letter

由于考试中场景非常具体,所以下面的模版总结出最主要的几大类信件类型,写作时完全可以做到填空作文的地步。同时也是由于考试中的场景非常具体,不可能每个场景都给出大于一个的模版,只能把最有代 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 性和共性的场景作为模版,希望同学们能够仔细的阅读前面的句子模版和下面的文章模版,两者相结合,举一反三。 模版一,提供信息 Dear Sir or Madam Thank you for your interest in ________________. 感谢你对……的兴趣 下面罗列考试指令的要求,或者是所做的各条批注,比如: We are enclosing _____________________ and ___________________ you ask for. 随信寄上________和__________。Also we are sending you _________________ which (如有需要加一定语从句)_____________________. 同时,我们还给您寄来了_________。 __________________________________. 此处加上其他考试指令的信息,比如: We allow a proper discount according to the quantity ordered. 对于大宗定单,我们提供相应折扣 I hope that this information will help you. 期待这些消息会对你有所帮助。 如果有可能有定单,则加上下面的话, We are looking forward to your order and you may be assured that it will receive our prompt and careful attention. 期待你的定单,请相信我们会以最快速度妥善处理您的定单。 Yours faithfullly 签名 模版二,提供信息 Dear Sir or Madam Subject heading With reference to / We thank you for your letter of 日期 concerning the _____ above. 感谢你在______关于________的邮件。We are very pleased to offer the following information. 如果字数不够,可以加上这句话。 下面罗列考试指令的各条要求,可以直接陈述,或者如果是好消息可以这样, _________________________________________________ I am very happy to inform you that ______________________. 很高兴通知您…… We are pleased to advise you that_______________________. 很乐意告诉您…… 继续罗列 Please contact me if you need any further information. 如果需要更多的信息,请你与我联系 Yours faithfully 签名 模版三,解决问题 Dear Sir or Madam Subject heading Thank you for your letter of 日期 concerning of _________________ 阐述写信事由. (First of all, I would like to apologise for the unsatisfactory handling of your 1 order.) 下面可以开始罗列考试指令,或者考题上的各条批示,或者 note。要按照批示的顺序逐条罗列,可以直接复述批示,也可以在复述批示之前加上上面句型模版中的“提及”句型,一切尽在掌握。比如 With regard to the _________, 至于……,this is owing to __________.这是因为……(有时候需要自己想理由是为什么的时候,可以说时间冲突,员工疏忽,帐单未付,天灾人祸)。 As for the _____________ 至于……, ____________________________.这里进一步说明。…… We are sorry for the possible inconvenience caused to you. 无论什么理由,如果引起了对方的不便,总需要表示歉意。 Yours sincerely 签名 模版四,询问 Dear Sir or Madam We learn from _______________ that you are a leading company in the field of _______________________ in your country. 我们从……处得知你是你国……行业的龙头老大。 下面罗列考试指令的各条要求,比如 We are present, very much interested in ____________________ and would appreciate your sending us ____________________. 我们现在对你们的……非常感兴趣,如果贵公司可以给我们寄来……的话,我们会很感激(通常都是些catalogues, sample books or samples之类的) Please give us detailed information of _______________. 请给我们关于……的具体信息(通常都是prices, discounts, and terms of payment之类的) …… We hope this will be a good start for a long and profitable business relationship. Yours faithfully 签名 模版五,失约后的道歉 Dear Sir or Madam Please accept my apology for _____________ on 日期. I had the appointment written on my calendar and was looking forward to the occasion, but somehow I ________________(开始解释原因,通常都是日子搞混了,秘 书 关于书的成语关于读书的排比句社区图书漂流公约怎么写关于读书的小报汉书pdf 没有通知,突发事件等不可抗拒力量) 我的日期表上写的很清楚这次活动,而且我也热切的期盼这次活动,但是……and didn’t realize the mistake until now.直到现在才意识到我所犯的这个错误。Please forgive me. I will call you on 日期 to see if we can ______________(补救 措施 《全国民用建筑工程设计技术措施》规划•建筑•景观全国民用建筑工程设计技术措施》规划•建筑•景观软件质量保证措施下载工地伤害及预防措施下载关于贯彻落实的具体措施 ) at your convenience. 我将会在合适的时候给你电话,安排补救措施。 We hope that this has not caused you any inconvenience. 我们希望这不会给你造成不便。 Yours faithfully 模版六,改变以前的安排 Dear Sir or Madam I am writing to point out a few changes to the original arrangements on 日期. 开门见山,我写信是为了指出在某某日期作出的最初安排上,我们需要一定的变动。 下面罗列各项改动,可以直接说明改变后的情形,或者也可以在说明变动之前加上上面句型模版中的“提及”句型,一切尽在掌握。如果改动较多,不妨用数字,或者firstly之类的来标明,请注意,不可以混合使用。比如: ____________ is ___________ now. Firstly, ___________ 被改变的主体 will be _________ than what we originally planned. Secondly, please note that as _________________阐释原因,引起下文, _______ will be ________________. With reference to … as we have arranged before, we would like to make a little change that …阐述变化 If you have any questions, please do not hesitate to contact me. Yours sincerely 签名 模版七,轻度投诉或者抱怨 Dear Sir or Madam I am writing in connection with ___________________. 指出写信的原因。Unfortunately, ___________________________. 根据考试指令,逐条描述事故的经过,或者出错的事情。不幸的是…… We would be grateful if you could _________________________. 要求对方逐条采取行动。如果你能尽快……,我们将不胜感激。对对方提出要求的时候,措辞要精确。如果字数不够,可以在合适的地方加定语从句。 We are looking forward to your prompt reply. 我们在等待您及时的回复。 Yours faithfully 签名 模版八,强烈抗议 Dear Sir or Madam I am writing to complain about _____________________. 我写信是来投诉有关…… ___________________这里仔细具体的描述事故的经过,或者出错的事情。 I hope that it is not necessary to remind you that __________________. 提醒对方注意(通常都是己方所面临的困境和现实,以前的联系,合同条文,对方是屡次犯错,对方以前的承诺或者广告)我希望没有必要提醒你们…… I must insist, therefore, you ____________________. 要求对方采取行动,我必须要求你采取相应对策以…… If _____ (not) _______, we will be forced to __________.给对方以警告,通常都是cancel the contract with you, take legal action, go to the legal procedure 或者是 write to the local paper如果……不……,我们将不得不……. Yours faithfully 1. 商务信函开头常用的表达法(Opening) We are pleased to inform/have pleasure in informing you that … We have the pleasure to apprise/the honor to inform you of … We take the liberty of announcing to you that … We have to inform/advise you that (of) … We think it advisable to inform you that (of) … We are pleased to have this opportunity of reminding you that/of … We take the advantage of this opportunity to bring before your notice … Please allow us to call your attention to … Permit us to remind you that/of … 2. 回信时常用的表达法(Response) Referring to your letter of ... In reply to your letter of ... we are glad to inform you that ... With reference to your fax dated ... we are pleased to confirm that ... We refer to our letter regarding ... In accordance with your order of ... 3. 关于通知常用的表达法 (Notification) Please note/take due note that ... Let me inform you that ... We are pleased to inform/have pleasure in informing you that ... We are sorry to have to remind you that ... We regret to inform you that ... This is to inform you that ... We would like to notify you that ... 4.提要求常用的表达法:(Request) We should be very glad/grateful/thankful if you would send us your reply by returning /giving us your banking details. Please do your best to bring this matter to a fast positive end. 5.咨询常用的表达法(Seeking advice) Please let me know if ... Could you please tell us ... We would be very much obliged if you could inform us ... We would be pleased to hear from you concerning ... I would be very grateful if you ... I wonder if you could give me some information about ... 6.确认常用的表达法(Confirmation/ Acknowledgement) We confirm/acknowledge ... We have received/are in receipt of ... This letter shall confirm ... In confirmation of our telephone conversation ... I confirm with thanks the receipt of your letter. 7.道歉常用的表达法(Apology) We apologize for ... We offer apologies for the delay in answering your letter. Please accept our apologies for this mistake. We are very sorry to have caused you so much trouble, but we cannot be of assistance to you in this matter. I regret any inconvenience that I may have caused your company. 8. 表示感激常用的表达法(Gratitude) I am writing to thank you very much indeed for ... We are obliged for ... We are most grateful to you for setting this matter in such a friendly way. Thank you so much for your letter and consideration. Thank you in advance. 9.表示同意常用的表达法(Consent) We quite/fully agree with you/your proposal. I am of the same opinion. We are looking forward to your consent. 10.拒绝/不赞同常用的表达法(Refusal & Disagreement) You are mistaken. We cannot accept your point of view for the following reasons. We are of a different opinion. We are sorry we are unable to meet your request. I regret that I cannot give you more complete information. 11. 表示忧虑常用的表达法(Expressing Worry) So far we have received no reply from you. We are most disturbed that you will not be able to ... We are surprised that we have not yet received the goods. You can understand that this worries us a lot. Should you have any comments regarding ..., we would very much appreciate hearing from you. I hope that all is going well with ... We are very disappointed about this fact, and hope that you can help us to clear out this very strange situation. We hope that you'll settle the matter to our full satisfaction. 12. 表示保证常用的表达法:(Assurance) I/ We assure you that/we'll get in touch with you without delay. /we'll take urgent actions to correct the situation. /your order will be completed by the stipulated date. /we'll do our best to bring this matter to a fast positive end. We are sure that you'll find our goods excellently suited to your requirements. I can assure you that it will not happen again. 13.表示安慰常用的表达法(Condolences) We regret to learn from your letter that ... We were deeply grieved to hear of ... Accept our most heartfelt/sincerest condolences on the death of ... We hold his/her in deep respect. 14. 表示祝贺常用的表达法 (Congratulation) Let me congratulate you on ... Congratulations on ... On behalf of ... I congratulate you on ... Please accept our best/sincerest wishes. We wish you happiness/luck/success! 15. 关于商业关系常用的表达法(About Business Relations) We value friendly relations between our customers and ourselves. We value you as a business partner. We would like to maintain cooperation with you. We hope to have the pleasure of doing business with you again. It is a pleasure doing business with your firm. I look forward to cooperating with you on this new venture. I hope that we will continue our mutually satisfying relationship. 16. 表示帮助常用的表达法(About Assistance) Please do no hesitate to contact us if we can be of any service to you. If you ever have any problems with ..., feel free to contact us for help. We certainly appreciate your help. We shall be very grateful for any assistance you can give us in this matter. 17. 表示随信附上常用的表达法(About Enclosure) We enclose/are enclosing ... We are sending you ... under separate cover. Please enclose ... with your reply ... Enclosed you will find a copy of the contract. 18. 用于表示连接和转折的表达(Connective Words & Phrases) First of all ... In view of the above ... Apart from/In addition to the above ... Further to the above ... On the other hand ... Moreover// Besides Nevertheless... 19. 结束语的表达方式(Closing Phrases) We are looking forward to hearing from you. We look forward to your reply. Your early reply will be appreciated. We would appreciate your cooperation on this matter. Awaiting your prompt reply. Best regards/With best wishes. Yours faithfully/sincerely, ...