关于调整营业时间的分析报告(XX店)

关于调整营业时间的 分析 定性数据统计分析pdf销售业绩分析模板建筑结构震害分析销售进度分析表京东商城竞争战略分析 报告(XX店) 关于调整营业时间的分析报告，XX厅， 一、总体情况说明 XX服营厅目前的营业时间为:11:00-20:00,总时长为9小时; 蝌台设置为:X个蝌台+X咨询台 XX服营厅从周边地理位置、人流量、业务量,以及从提升服务效率、降低三效成本的角度出发。建议XX厅的营业时间调整至10:30—19:30。 具体分析如下: 二、地理位置、人流量分析 1、XX服营厅地处XX村步行街泥岗牌坊下,因此我厅周边客流约为1.2万人次/日;服营厅日均人流量约为510人/次,咨询量约为250人/次。 2、服营厅1月1日-2月28日的客流量记录结果显示如下: 根据上图明显可看出我厅闲忙时分布情况,19:00-20:00时间段的人流量相对较少,细分到前半小时和后半小的客户量更是逐减。即19:00-20:00两个时间段的总客流量仅占8.4%,低于平均量，3553，2.7个百分点以上,修改该时间段的营业时间可保证对客户感知及消费习惯的影响降到最低,每天11点开门营业时多次有5-10个客户在营业厅门前排队并投诉要求早点开门营业。 of work enthusiasm and forward-looking. The difficulties and problems of individual cadres indifferent masses as the buck passing, long, make some simple complex problems. Some cadres general talk about pay, do not take the initiative to undertake for the bitter and tired of the work, the lack of courage to play a positive attitude." corrective measures: (LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time) 1, effectively solve the enterprise less, help is not enough. In order to "turn style, solve problems, and do practical things, heart to heart" as the core, in accordance with the provisions of division of Labor Bureau, by the Bureau of Party members and cadres room composition the working group , to help enterprises solve problems, promote the construction of major projects; close ties with the masses, to ask for the people, ask for people to know the people, public opinion, the people, improve people's livelihood. 三、业务类型及业务量的分析 1、业务量情况:由于XXXX主要的客户群体是XX村民及打工者，占比85%，,其中高价值业务，XX,XX,XX，占26% ,低价值业务占74%,排名前三的业务分别是:XX、XX、XX。 效果图 2、经分析我厅2011年1月1日-2月28日工单量,可统计出:每日19:30-20:00的工单量214单,约占总单总量，6091，的3.51%;低于 全天营业时间5.55% 的占比。 3、分析19:30-20:00工单量214, 高价值业务，3XXX，32单, 普通业务，XXX，182单, 高价值业务占比14.9%低于全日26%. 图片 of work enthusiasm and forward-looking. The difficulties and problems of individual cadres indifferent masses as the buck passing, long, make some simple complex problems. Some cadres general talk about pay, do not take the initiative to undertake for the bitter and tired of the work, the lack of courage to play a positive attitude." corrective measures: (LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time) 1, effectively solve the enterprise less, help is not enough. In order to "turn style, solve problems, and do practical things, heart to heart" as the core, in accordance with the provisions of division of Labor Bureau, by the Bureau of Party members and cadres room composition the working group , to help enterprises solve problems, promote the construction of major projects; close ties with the masses, to ask for the people, ask for people to know the people, public opinion, the people, improve people's livelihood. 四、渠道分流上分析 1、合作渠道分流情况:在XXX周边共有1间授权店,为XX、营业时间为 09:00-21:00距离XXX20米的范围内,步行仅2分钟。目前可承载XXX、XXXX 五、 总结 初级经济法重点总结下载党员个人总结TXt高中句型全总结.doc高中句型全总结.doc理论力学知识点总结pdf 从我厅2011年1月1日-2月28日运营数据可以看出,19:30-20:00时段是我厅三效提升完成较差的营业时段,此时段到访XXX的客户多为办理低价值的普通业务,而且此部分低价值的业务完全可以通过周边授权点及直销点实现分流,不必造成公司资源浪费。 若我XX的营业时间改为10:30-19:30,从客户服务角度出发,减少客户在XX外等候的时间,XXX按照周边居民的日常作息时间为客户提供移动通信服务,提高客户服务满意度。从三效提升的角度出发,将客户办理业务的时段提前,将业务较少的时段缩短,减少服务厅运营成本,从而达到三效的有效提升。 综上所述,我厅根据2011年1月1日-2月28日XXX的客流量、业务量、三效成本的相关数据分析,根据实际情况出发:建议XXXXX营业时间从11:00—20:00改为10:30—19:30。 2011-3-1 of work enthusiasm and forward-looking. The difficulties and problems of individual cadres indifferent masses as the buck passing, long, make some simple complex problems. Some cadres general talk about pay, do not take the initiative to undertake for the bitter and tired of the work, the lack of courage to play a positive attitude." corrective measures: (LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time) 1, effectively solve the enterprise less, help is not enough. In order to "turn style, solve problems, and do practical things, heart to heart" as the core, in accordance with the provisions of division of Labor Bureau, by the Bureau of Party members and cadres room composition the working group , to help enterprises solve problems, promote the construction of major projects; close ties with the masses, to ask for the people, ask for people to know the people, public opinion, the people, improve people's livelihood.