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首页 CSCP 模拟题库 1300题 试卷 02

CSCP 模拟题库 1300题 试卷 02.doc

CSCP 模拟题库 1300题 试卷 02

俄依旧执迷不悟_
2018-04-02 0人阅读 举报 0 0 暂无简介

简介:本文档为《CSCP 模拟题库 1300题 试卷 02doc》,可适用于成人教育领域

CSCP模拟题库题试卷YouansweredthefollowingquestionsincorrectlyQ:TheeffectivenessoftheCRMstrategymustbetoensurethatthestrategyishavingthedesiredeffectsofestablishinglifetimecustomersandincreasingtheorganization'sprofitabilityYouanswered:C)MeasuredThecorrectanswerwas:C)MeasuredExplanation:TheCRMstrategymustbemeasuredtoensurethatthestrategyishavingthedesiredeffectsofestablishinglifetimecustomersandincreasingtheorganization'sprofitabilityQ:TheobviouswayorganizationscangaugetheirsuccessatestablishingloyalcustomersistomeasurecustomerYouanswered:A)RetentionThecorrectanswerwas:C)SatisfactionExplanation:Toeffectivelygaugesuccessatestablishingloyalcustomers,organizationsmustmeasurecustomersatisfactionQ:customerfeedbackquestionnairesareagoodsourceofdataformeasuringtimelycustomersatisfactionlevelsYouanswered:B)ExtensiveThecorrectanswerwas:D)TransactionExplanation:TransactioncustomerfeedbackquestionnairesareagoodsourceofdataformeasuringtimelycustomersatisfactionlevelsQ:IfacustomerindicatesdissatisfactioneintoshipmentsQ:procurementdefineshowcarrierscananticipatedemandratherthanhavingtoguesswhereandwhenitwillsurfaceYouanswered:B)CapacityThecorrectanswerwas:B)CapacityExplanation:CapacityprocurementdefineshowcarrierscananticipatedemandratherthanhavingtoguesswhereandwhenitwillsurfaceQ:Withmovementsshippersandreceiversbenefitfromadecreaseinfreightexpensesandanincreaseintheamountofcommittedusage,andimprovedserviceYouanswered:A)CommittedThecorrectanswerwas:C)IntegratedExplanation:Throughtheuseofintegratedmovementsshippersandreceiversbenefitfromadecreaseinfreightexpensesandanincreaseintheamountofcommittedusage,andimprovedserviceQ:Despitetheirbenefits,approximatelytopercentofallalliancesfailandoneofthemainreasonsalliancesfailisthatmanyorganizationsdonotunderstandtheoftheallianceYouanswered:C)PurposeThecorrectanswerwas:C)PurposeExplanation:OneofthemainreasonsalliancesfailisthatmanyorganizationsdonotunderstandthepurposeoftheallianceQ:SuccessfulalliancesaremorethantheexchangeofgoodsandservicestheyaretruemanagedwithinthescopeofbusinessobjectivesYouanswered:D)CommitmentsThecorrectanswerwas:C)RelationshipsExplanation:SuccessfulalliancesaremorethantheexchangeofgoodsandservicestheyaretruerelationshipsmanagedwithinthescopeofbusinessobjectivesQ:Inordertoensurelongtermsuccesswithsupplychainpartners,aprocessfordevelopingandmaintainingahealthyrelationshipisnecessaryYouanswered:B)SystematicThecorrectanswerwas:B)SystematicExplanation:EnsuringalongtermsuccesswithsupplychainpartnersrequiresasystematicprocessfordevelopingandmaintainingahealthyrelationshipisnecessaryQ:RelationshipreferstoasupplychainpartnerbelievingthatanongoingrelationshipwithanotherissoimportantastowarrantmaximumeffortsatmaintainingitYouanswered:B)CommitmentThecorrectanswerwas:B)CommitmentExplanation:RelationshipcommitmentreferstoasupplychainpartnerbelievingthatanongoingrelationshipwithanotherissoimportantastowarrantmaximumeffortsatmaintainingitQ:OpenandcommunicationregardingobjectivesisvitaltoasuccessfulsupplychainrelationshipYouanswered:D)EffectiveThecorrectanswerwas:A)ContinuousExplanation:OpenandcontinuouscommunicationregardingobjectivesisvitaltoasuccessfulsupplychainrelationshipQ:BeforeenteringanallianceitisbesttobeginbyidentifyingkeyissuesanddecisionsaswellasinvolvingkeyYouanswered:C)EmployeesThecorrectanswerwas:D)StakeholdersExplanation:BeforeenteringanallianceitisbesttobeginbyidentifyingkeyissuesanddecisionsaswellasinvolvingkeystakeholdersQ:Whenconsideringpotentialpartners,lookbeyondstrategicandfinancialfitbyevaluatingdifferencesincorporate,operatingstyle,andbusinesspracticesYouanswered:A)CultureThecorrectanswerwas:A)CultureExplanation:Lookbeyondstrategicandfinancialfitbyevaluatingdifferencesincorporateculture,operatingstyle,andbusinesspracticesQ:Duringawinwinproposalshouldbethegoal,asthissetsthetoneforthefutureallianceYouanswered:C)NegotiationsThecorrectanswerwas:C)NegotiationsExplanation:Duringnegotiationsawinwinproposalshouldbethegoal,asthissetsthetoneforthefutureallianceQ:Theintentoftheallianceistopromoterelationshipsbetweenpartners,buildjointinitiatives,bringthemtomarkettogeneraterevenuesandacquirecustomersYouanswered:D)ManagerThecorrectanswerwas:D)ManagerExplanation:Thealliancemanagermustbetopromoterelationshipsbetweenpartners,buildjointinitiatives,bringthemtomarkettogeneraterevenuesandacquirecustomersQ:Tomanagethecomplexinteractionscompaniesneedtheorganizationwideabilitytoidentify,discuss,andallrelationshipswithagivenpartnerandunderstandtheirpotentialinteractionsYouanswered:C)TrackThecorrectanswerwas:C)TrackExplanation:Anorganizationwideabilitytoidentify,discuss,andtrackallrelationshipswithagivenpartnerandunderstandtheirpotentialinteractionsQ:partnerrelationshipsismorethanjustensuringthatbusinessobjectivesaremetbutalsoincludesformallymonitoringthehealthandtrustoftheworkingrelationshipYouanswered:C)MaintainingThecorrectanswerwas:D)AuditingExplanation:AuditingpartnerrelationshipsismorethanjustensuringthatbusinessobjectivesaremetbutalsoincludesformallymonitoringthehealthandtrustoftheworkingrelationshipQ:PartnersinanalliancemustrecognizeandallowforincidentalandinevitablechangesaswellasplanningforthechangesthatneedtooccurwithintheallianceYouanswered:C)BusinessThecorrectanswerwas:D)PositiveExplanation:AlliancepartnersmustrecognizeandallowforincidentalandinevitablechangesaswellasplanningforthepositivechangesthatneedtooccurwithintheallianceQ:Anorganizationmustknowitsgoals,resourcesandbeforeitdecidewhichsupplierscanplayrolesincorporatestrategiesandintegrationlevelsYouanswered:A)LimitationsThecorrectanswerwas:A)LimitationsExplanation:Anorganizationmustknowitsgoals,resourcesandlimitationsbeforeitdecidewhichsupplierscanplayrolesincorporatestrategiesandintegrationlevelsQ:Oncecriteriaaredetermined,aplanisdevelopedthatwillbeusedattheoperationalleveltodifferentiatepreferredsuppliersfromothersYouanswered:C)CollaborativeThecorrectanswerwas:A)CategorizationExplanation:Oncecriteriaaredetermined,acategorizationplanisdevelopedthatwillbeusedattheoperationalleveltodifferentiatepreferredsuppliersfromothercategoriesQ:A,allianceisproposedtosupplierswhohavebeendesignatedascriticaltotheorganization'ssuccessYouanswered:A)SupplyThecorrectanswerwas:C)StrategicExplanation:Astrategicallianceisproposedtosupplierswhohavebeendesignatedascriticaltotheorganization'ssuccessQ:Thelifebloodoftheorganizationrevolvesaroundbetweencustomers,employees,contractors,newchannels,newcustomers,suppliers,newmarkets,anddemandchainlinksYouanswered:D)CommunicationThecorrectanswerwas:D)CommunicationExplanation:Thelifebloodoftheorganizationrevolvesaroundcommunicationbetweencustomers,employees,contractors,newchannels,newcustomers,suppliers,newmarkets,anddemandchainlinksQ:AprogrammaybeestablishedtoonlyinvolveaportionoftheorganizationsactivitiesorareasofoperationYouanswered:D)TrialThecorrectanswerwas:A)PilotExplanation:ApilotprogrammaybeestablishedtoonlyinvolveaportionoftheorganizationsactivitiesorareasofoperationQ:Theorganizationshoulddeviseaframeworkofmetricstobeusedinastowhetherapartnerismeetingthecompany’sdesiredbottomlinegoalsandobjectivesYouanswered:D)AuditingThecorrectanswerwas:C)MonitoringExplanation:Aframeworkofmetricscanbeusedinmonitoringastowhetherapartnerismeetingthecompany’sdesiredbottomlinegoalsandobjectivesQ:Communicationregardingissuesmayinitiallytakeplaceonceamonthforbothparties,eitherfacetofaceorviaWeb,video,orteleconferencingYouanswered:D)RoutineThecorrectanswerwas:D)RoutineExplanation:Communicationregardingroutineissuesmayinitiallytakeplaceonceamonthforbothparties,eitherfacetofaceorviaWeb,video,orteleconferencingQ:TwocomponentsofstrategicsourcingthatshouldbeintegratedarecontractdeploymentandmanagementYouanswered:C)ComplianceThecorrectanswerwas:C)ComplianceExplanation:ThetwocomponentsofstrategicsourcingthatarecriticalandshouldbeintegratedarecontractdeploymentandcompliancemanagementQ:Throughoutthemonitoringphase,opportunitiesforimprovementareidentifiedandprojectsforspecificimprovementsaredeveloped,tested,andYouanswered:C)EvaluatedThecorrectanswerwas:B)ImplementedExplanation:Atperiodictimesthroughoutthemonitoringphase,opportunitiesforimprovementareidentifiedandprojectsforspecificimprovementsaredeveloped,tested,andimplementedQ:Amanagementperspectiveallowstheorganizationtomoreaccuratelyunderstandtherisksposedbysuchunforeseeneventsasemergingtechnologies,newregulations,orshiftsinconsumerdemandsYouanswered:C)RiskThecorrectanswerwas:C)RiskExplanation:AriskmanagementperspectiveallowstheorganizationtomoreaccuratelyunderstandtherisksposedbysuchunforeseeneventsQ:Duetopriceandmarginpressures,organizationsareconcentratingmoreheavilyonsupplierstocontributealargerportionofparts,materials,andassembliestofinishedproductsYouanswered:D)PartneredThecorrectanswerwas:B)ExternalExplanation:Organizationsareconcentratingmoreheavilyonexternalsupplierstocontributealargerportionofparts,materials,andassembliestofinishedproductsQ:OnetacticusedbyorganizationsformanagingriskistoensurethequalificationsofsuppliersthroughYouanswered:B)CertificationThecorrectanswerwas:B)CertificationExplanation:AtacticusedbyorganizationsformanagingriskistoensurethequalificationsofsuppliersthroughcertificationQ:Certificationisdefinedasanextensiveonsiteevaluationofsuppliersagainstperformancelevelsinareassuchasontimedelivery,quality,pricereductions,andresponsivenessYouanswered:A)AgreeduponThecorrectanswerwas:A)AgreeduponExplanation:CertificationisdefinedasanextensiveonsiteevaluationofsuppliersagainstagreeduponperformancelevelsQ:Certificationisbothaselectiontoolandameanstosupplierperformance,knowledgeandabilitiesYouanswered:B)ImproveThecorrectanswerwas:B)ImproveExplanation:Certificationisbothaselectiontoolandameanstoimprovesupplierperformance,knowledgeandabilitiesQ:SuppliersystemstakeanapproachsimilartocertificationinsettingsupplierperformancestandardsandmeasuringperformanceagainstthosestandardsandtakingstepstoimprovesupplierperformanceYouanswered:D)RatingThecorrectanswerwas:D)RatingExplanation:SupplierratingsystemstakeanapproachsimilartocertificationinsettingsupplierperformancestandardsQ:ItiscriticaltosharesupplierperformanceratingswiththesupplierssothatactioncanimprovefutureperformanceandtherebysavecostsandincreasecustomersatisfactionYouanswered:A)CorrectiveThecorrectanswerwas:A)CorrectiveExplanation:SharingsupplierperformanceratingswiththesuppliersisaneffectivemethodtoensurethatcorrectiveactionwilltakeplacetoimprovefutureperformanceQ:capturequantitativeandqualitativedataandprovidehistorical,plan(current),andpredictiveviewsofsupplierperformanceYouanswered:C)ScorecardsThecorrectanswerwas:C)ScorecardsExplanation:SupplierperformancescorecardscapturequantitativeandqualitativedatathatcanbeusedtoimproveoperationsQ:andfixingerrorsinthesupplychainiscriticalintheoverallprocessofpreventingfutureproblemsYouanswered:A)IdentifyingThecorrectanswerwas:D)ControllingExplanation:ControllingandfixingerrorsinthesupplychainiscriticalintheoverallprocessofpreventingfutureproblemsQ:SRMtechnologyincreasestheofprocessesassociatedwithacquiringgoodsandservices,managinginventory,andprocessingmaterialsYouanswered:C)EfficiencyThecorrectanswerwas:C)EfficiencyExplanation:SRMtechnologyincreasestheefficiencyofprocessesassociatedwithacquiringgoodsandservices,managinginventory,andprocessingmaterialsQ:ThegoaloftechnologyistostreamlineandmakemoreeffectivetheprocessesbetweenanorganizationanditssuppliersYouanswered:B)SRMThecorrectanswerwas:B)SRMExplanation:BystreamliningprocessesSRMtechnologymakestheprocessesbetweenanorganizationanditssuppliersmoreeffectiveQ:technology,however,allowsthepurchasingandsupplychainmanagementgrouptosolveissuesrelatedtothemanagementofmaterials,information,andfinancesYouanswered:B)AnalyticalThecorrectanswerwas:B)AnalyticalExplanation:Unliketransactionaltechnology,analyticaltechnology,allowsthepurchasingandsupplychainmanagementgrouptosolveissuesrelatedtothemanagementofmaterials,information,andfinancesQ:AnimportantaspectofSRMtechnologyisthatitallowsorganizationsthe,theyneedtosupporttheirbusinessdecisionsYouanswered:B)LeverageThecorrectanswerwas:A)VisibilityExplanation:SRMtechnologyallowsorganizationsthevisibilitytheyneedtosupporttheirbusinessdecisionsQ:Utilizinganalysisanorganizationtoidentifywhotheyarebuyingfrom,whattheyarepurchasingfromeachsupplier,andwhenandhowitwaspurchasedYouanswered:B)InventoryThecorrectanswerwas:A)SpendExplanation:Spendanalysisallowsanorganizationtoidentifywhotheyarebuyingfrom,whattheyarepurchasingfromeachsupplier,andwhenandhowitwaspurchasedQ:ThegoalofSRMprocessingapplicationsistostreamlinetheprocessforthegoodsandservicesnecessarytoproduceproductsandruntheorganizationYouanswered:C)ProcurementThecorrectanswerwas:C)ProcurementExplanation:SRMprocessingapplicationsworktostreamlinetheprocurementprocessforthegoodsandservicesnecessarytoproduceproductsandruntheorganizationQ:OrganizationsimplementingSRMshouldbeequippedtoperformloadbalancingacrossmultipletoensureperformanceandhighavailabilityofwebaccessedapplicationsYouanswered:B)PlatformsThecorrectanswerwas:C)ServersExplanation:OrganizationsimplementingSRMshouldbeequippedtoperformloadbalancingacrossmultipleserverstoensureperformanceandhighavailabilityQ:managementprovidesthepathforuserstomovethroughthesystemandmakepurchasesandpaymentsYouanswered:D)WorkflowThecorrectanswerwas:D)WorkflowExplanation:WorkflowmanagementprovidesthepathforuserstomovethroughthesystemandmakepurchasesandpaymentsQ:Intoday’sorganizationpurchasingmanagersmusthaveagreaterunderstandingofthecorporation'sbusinessgoalsandnotmerelythegoalsYouanswered:D)DepartmentalThecorrectanswerwas:D)DepartmentalExplanation:Purchasingmanagerstodaymusthaveagreaterunderstandingofthecorporation'sbusinessgoalsandnotmerelythedepartmentalgoalsQ:Today,manyoftheFortunecompaniesmultiplebusinessprocessesfrompayrolltomanufacturingYouanswered:A)OutsourceThecorrectanswerwas:A)OutsourceExplanation:ManyoftheFortunecompaniesinfactoutsourcemultiplebusinessprocessesfrompayrolltomanufacturingQ:ThemainpurposeofcontractistoensureasmoothtransitiontonewsuppliersandsuccessfuladoptionacrosstheorganizationYouanswered:A)DeploymentThecorrectanswerwas:A)DeploymentExplanation:ContractdeploymentisensuresasmoothtransitiontonewsuppliersandsuccessfuladoptionacrosstheorganizationQ:AnaspectofmanagementincludesthemonitoringandmeasuringandidentifyingoffcontractpurchasestouncoverlostsavingsopportunitiesYouanswered:C)SupplierThecorrectanswerwas:A)ComplianceExplanation:CompliancemanagementincludesthemonitoringandmeasuringandidentifyingoffcontractpurchasestouncoverlostsavingsopportunitiesQ:deliverycentersareindependentlyownedbusinessesusuallylocatedneartheoutsourcingorganizationbutoftenwithnetworksofglobalsitesYouanswered:B)OutsourcedThecorrectanswerwas:A)OffsiteExplanation:OffsitedeliverycentersareindependentlyownedbusinessesusuallylocatedneartheoutsourcingorganizationbutoftenwithnetworksofglobalsitesQ:AlthoughmanybenefitsmaybeachievedbyusingsuchoutsourcesmanyorganizationsmustbecarefulaboutthetheywillassumeYouanswered:C)RisksThecorrectanswerwas:C)RisksExplanation:OrganizationsmustevaluatecarefultheuseofoffsitedeliverycentersandtheriskstheyarewillingtoassumeindoingsoQ:AsinoutsourcingCRM,theorganizationremainstheresponsiblepartyintheeyesof,anditmustseekwaystomanageitsexposureYouanswered:B)CustomersThecorrectanswerwas:B)CustomersExplanation:Itpayswellforanorganizationtoremembertheyaretheresponsiblepartyintheeyesofcustomersanddoeverythingintheirpowersuchaspilotprograms,monitoringandredundancyQ:Theglobalizationofsourcingandmanufacturingismakingsupplychainslongerandmorecomplexthaneverbefore,therebyrequiringmoreformalandcollaborationYouanswered:B)ContractsThecorrectanswerwas:D)CoordinationExplanation:GlobalizationcreatestheneedformoreformalcoordinationandmechanismstocoordinatesupplychainactivitiesQ:IncreasedprojectcomplexityandscopehasmadeitmoredifficultthanevertomanagewiththerequiredspeedandaccuracyYouanswered:A)ManuallyThecorrectanswerwas:A)ManuallyExplanation:TheincreaseinprojectcomplexityandscopehasmadeitmoredifficultthanevertomanagemanuallywiththerequiredspeedandaccuracyQ:isbecomingmorevolatileandhardertopredictduetotheincreasingpowerandspeedofinformationavailabletobothconsumersandcompetitorsYouanswered:C)DemandThecorrectanswerwas:C)DemandExplanation:Duetotheincreasingpowerandspeedofinformationavailabletobothconsumersandcompetitors,demandisbecomingmorevolatileandhardertopredictQ:Through,SCMsupportsorganizationsintheireffortstocollaborate,enablingthemtomanageknowledgebothwithinandacrossorganizations,nationallyandgloballyYouanswered:D)AutomationThecorrectanswerwas:D)AutomationExplanation:Organizationshavebeeninvestingheavilyintechnology,bothequipmentandpersonnel,andthroughautomation,SCMtheireffortstocollaborateQ:Softwarehasnowautomatedmanyofthebusinessprocessesthatmakeupsupplychains,andwiththisautomationcomesreductionandincreasedefficienciesYouanswered:C)CostThecorrectanswerwas:C)CostExplanation:WithautomationcomescostreductionandincreasedefficienciessupportingavarietyofsupplychainfunctionsQ:CostreducinginitiativesareinformationeffortsthatleadtoimprovedinternalorexternalefficiencyYouanswered:A)CollaborationThecorrectanswerwas:C)IntegrationExplanation:CostreducinginitiativesareinformationintegrationeffortsthatleadtoimprovedinternalorexternalefficiencyQ:Perhapsthemostfarreachingbenefitofsupplychaincollaborationistheimprovedabilitytoquickly,efficiently,effectively,andaccuratelyYouanswered:A)RespondThecorrectanswerwas:A)RespondExplanation:Supplychaincollaborationistheimprovedabilityforanorganizationtorespondquickly,efficiently,effectively,andaccuratelyQ:MorereliableandfrequentstatusreportsofthemanufacturingandshippingprocessallowforquickerofproblemsandimplementationofsolutionsYouanswered:B)IdentificationThecorrectanswerwas:B)IdentificationExplanation:ThequickeridentificationofproblemsandimplementationofsolutionsisduetomorereliableandfrequentstatusreportsQ:Withimprovedagilitycomesshorterleadtimesandshortercycletimes,andthelevelofsafetystockmayalsobereduced,whichleadstosavingsbyreducingandobsolescencecostsYouanswered:A)TransportationThecorrectanswerwas:B)InventoryExplanation:ImprovedagilitybyorganizationsequatestosavingsbyreducinginventoryandobsolescencecostsQ:BetterenablesretailerstorapidlyreactandadapttosupplyproblemsandimproveservicebyprovidingtoolsforfindingdesireditemsYouanswered:A)InformationThecorrectanswerwas:A)InformationExplanation:RetailerswithbetterinformationareenabledtorapidlyreactandadapttosupplyproblemswhileimprovingcustomerserviceQ:Whateverstrategiesthecorporationadopttosatisfycustomers,grow,compete,organizeitself,andmakemoney,thesupplymustoperatetofurtherwhichofthefollowingYouanswered:DGoalsThecorrectanswerwas:DGoalsExplanation:Whateverstrategiesthecorporationadopttosatisfycustomers,grow,compete,organizeit,andmakemoney,thesupplymustoperatetofurtheritsgoalsQ:Whenitcomestosupplychains,itiswhat’sgoodforwhichofthefollowingthatcountsYouanswered:AThecustomerThecorrectanswerwas:AThecustomerExplanation:Whenitcomestosupplychains,itiswhat’sgoodforthecustomerthatcounts,notwhat’sgoodforthenucleuscompanyQ:Whichofthefollowingisjustrightforthesupplychain’scustomerYouanswered:EThebalanceofquality,price,andavailabilityThecorrectanswerwas:EThebalanceofquality,price,andavailabilityExplanation:It’saboutthebalanceofquality,price,andavailabilitythat’sjustrightforthesupplychain’scustomerQ:WhichofthefollowingdoesnotdescribeaforecaststrategyalongdrivenenterpriseYouanswered:DThedistributorforecastsdemandfromthemanufacturerThecorrectanswerwas:DThedistributorforecastsdemandfromthemanufacturerExplanation:Themanufacturerforecastsdemandfromthedistributors,nottheotherwayaroundQ:Oneofthetraditionalproblemswithmeetingcustomers’availabilityrequirementsarisesfromthedifficultyofknowingwhichofthefollowingYouanswered:AWhattherequirementswillbefromdaytoday,monthtomonth,quartertoquarterThecorrectanswerwas:AWhattherequirementswillbefromdaytoday,monthtomonth,quartertoquarterExplanation:Oneofthetraditionalproblemswithmeetingcustomers’availabilityrequirementsarisesfromthedifficultyofknowingwhattherequirementswillbefromdaytoday,monthtomonth,quartertoquarte
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CSCP 模拟题库 1300题 试卷 02

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