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首页 outlook发不出邮件的几个常见原因(Several common reasons for o…

outlook发不出邮件的几个常见原因(Several common reasons for outlook´s failure to send mail).doc

outlook发不出邮件的几个常见原因(Several com…

罗无适
2018-04-30 0人阅读 举报 0 0 暂无简介

简介:本文档为《outlook发不出邮件的几个常见原因(Several common reasons for outlook´s failure to send mail)doc》,可适用于社会民生领域

outlook发不出邮件的几个常见原因(Severalcommonreasonsforoutlook´sfailuretosendmail)outlook发不出邮件的几个常见原因(Severalcommonreasonsforoutlook'sfailuretosendmail)"A"cannotsendanemail:reasonswhy"thebounceemailsystemIfthemessagetransmissionprocess,receivesystembounce,pleasecheckthecontent,compareseveralsituationsandbelowandfindthereasons,thegeneralreasonswhythebounceappearasfollows:,theaddressoftherecipientwasnotfoundThemessagecontains:invalidaddress(#)Userunknownuserisnotfounddoesn'thavethisaccountErrorreason:theaddressoftheotherpartydoesnotexistortheemailaddressisenteredwrongSolution:pleaseverifythattheaddressoftheotherpartyiscorrectandsendagain,therecipientmailboxhasnotenoughroomtoreceivenewmailTheisfullQuotaexceedtheinclude:mailboxhardlimitforusermailboxspacenotenoughReasonforerror:therecipient'smailboxisfullandthereisnotenoughroomtoreceivenewmessagesThesolution:inotherways,clearupenoughspacetoreceivethemailintimeexceedsthesizeofanemailspecifiedbytheothermailserviceproviderThesizeexceedsfixedcontains:MessagelimitErrorreason:thisemailistoolargetoexceedthesizeofthemailserviceproviderforamailsizeSolution:splittheattachmentsintomultiplepartsorsendthemtoalargermailboxtoreceivetheletter,rejectedbytheotherserver:TheaddressrejectedError:contentinclude:RecipientrejectedMaildatarefusedReasonforerror:rejectedbymailserveroftheotherpartySolution:informtheuserofthespecificreason,toreceivethedirectionofthenetworkmanagementinstructions,theSinaaddressfromtheblacklistrevoked,youcansendtheletterproperly,theservercannotestablishalink:TheIwasn'tincludes:SorryabletoestablishanSMTPconnection(#)SystemisbusyReasonforerror:oneoftheserverisbusy,orourserverandtheotherlinkisnotverysmoothSolution:theremaybeatemporarysituation,trytosendalettertothedestinationaddress,toseewhetherthereisabounceIftheuserreflectstherecentperiodoftimeisnotstable,whilethereisanormalbounce,pleaserecordthecomplaintinformation,beforetheoriginal,immediatelycontactustoresolve,nodestinationmailhost:TheIcouldn'tincludes:Sorryfindanyhostnamedkailcomcn(#)Errorreason:usuallytheotherpartymailaddresspartoftheinputerrororserverresolutionproblemsSolution:asktheusertoverifythattheaddressoftheotherpartyiscorrectandsendagainInaddition,youcanuseothersitestosendemailtoeachothertotest,toseewhetherthereisbounce,ifnot,pleasecontactusimmediately,thenumberofrecipientsofsinglelettersistoolarge:Themessagecontains:Remotesaid:hostToomanyrecipientsinthemail,shouldlessthanReasonforerror:theotherpartyislimitedtotherecipientofaletterTherecipientofthisletteristoomany,soitisreturnedbytheotherpartySolution:youcansendanemailtothisaddressindividually,orreducethediscussionoftherecipientoftheletter,unabletofindeachother'smailserverorIPaddressThemessagecontains:Sorry,"tIcouldnfindamailexchangerorIPaddressErrorreason:ingeneral,themailserverconfigurationoftheotherpartyhasbeenmodified,andittakesonetotwodaystocompletethesynchronizationsuccessfullyonthenetworkSolution:pleasesendagainlater,SeeifitworksIfyoureflectthissituationforalongtime,andsenditinanothermailbox,thereisnoproblem,youneedtocontactusimmediatelytosolvetheproblemHello,canyoutellmewhatinformationiswrongwhenyoucan'tsendthemailOr,isthemessagereceivedIfthereisabounce,pleasewillbounceaccordingtoattachmenttothefollowingemailforwardinginwebcnstaffsinacomcn,andindicatetheremotequery,Sinareceivedyouremail,willimmediatelyreplytoyouAlso,pleasenotethattherecipientaddressyouhavefillediscorrectYoucantrysendingyourownmailtoseeifyoucansenditsuccessfullyInaddition,ifitisthroughemailclientsoftware,youcansetyouontheclientserveraddresstotheIPaddressoftheserver,thePOPserverIPfreeemailaddressis:,SMTPserverIPaddressis:RennimailPOPserverIPaddressis:SMTPserverIPaddressisandseemyserverrequiresauthenticationcheckwhether,ifnotpleasetickAfteryouchangetotheIPaddress,youcanomitthestepsofDNSparsingIfyoustillcan'tsendandreceivemailatnormalspeed,itisrecommendedthatyoudothefollowingtest:ChecktheconnectiontotheSinamailboxserverusingthePingnetworkcommand,asfollows:Ifyourcomputeroperatingsystemis:WIN,XPClickonthebottomleftcornerandselect"run"onthepopupmenu"Inthedialogboxthatappears,enter"CMD""AblackDOSstatedialogboxpopsupatthispointAttheprompt,enterthePingspace,popSinacomcn(thereceiveserver),orsmtpsinacomcn(thesendserver)Ifyouaretheonetopostthemailbox,enterthePingspace,popvipsinacom(thereceiveserver),orsmtpvipsinacom(theserver)Pleaseprovidethefollowinginspectionresults,pleaseconfirmtheproblem,thankyou!Ifyourcomputeroperatingsystemis:Win,winmeClickthelowerleftcorner,selecttheprograminthepopupmenu,thenthenewdialogboxappears,select"MSDOSwayinwhichamenubar"AblackDOSstatedialogboxpopsupatthispointAttheprompt,enterthePingspace,popsinacomcn(thereceiveserver),orsmtpsinacomcn(thesendserver)Ifyouaretheonetopostthemailbox,enterthePingspace,popvipsinacom(thereceiveserver),orsmtpvipsinacom(theserver)Pleaseprovidethefollowinginspectionresults,pleaseconfirmtheproblem,thankyou!Intheresultofthepresentation,ifthevalueoftimeislessthan,thelinkspeedisnormalIfitisgreaterthan,yournetworkisslowPleasecontactyournetworkproviderIfyouhaveanyfurtherquestions,pleasecontactSinacustomerservicecenterNationalunifiedcustomerservicehotline:,advisorymailbox:webcnstaffsinacomcn""cannotsendthemail:Manyreasons:,theotherpartyrefusedtoreceiveyourmailThatis,youremailaddressisblockedbytheotherpartyContactyourfriendIsitsetupinthesettingsarea,youwritetheemailaddressiswrong,didnotwriteclearly,ordidnotwritethewhole,cannotbesenttotheotherparty'smailbox,theotherparty'smailboxisfull,alsocannotsendto,thenetworkorsystemfailure,youcanfirstwithdrawfromthemailbox,andthenrelogin,try,themailandattachmentsyousentaretoolargeThereasonis,youcancheckwhatisthereasonInaddition,youcanconsulttheSinacustomerservicecenterNationalunifiedcustomerservicehotline:,advisorymailbox:webcnstaffsinacomcnHopetobeofsomehelptoyou"B"whycan'tyougetafriend'smail"Hello,ifyoucannotsendmail,Youcanchangetheserveraddressyousetintheclienttotheserver'sIPaddress,inwhichthefreemailboxPOPserverIPaddressis:,andtheSMTPserverIPaddressis:Thenlookatmyserverrequiresauthenticationcheckwhether,ifnotpleasetickAfteryouchangetotheIPaddress,youcanomitthestepsofDNSparsingIfyoustillcan'tsendandreceivemailatnormalspeed,itisrecommendedthatyoudothefollowingtest:ChecktheconnectiontotheSinamailboxserverusingthePingnetworkcommand,asfollows:Ifyourcomputeroperatingsystemis:WIN,XPClickonthebottomleftcornerandselect"run"onthepopupmenu"Inthedialogboxthatappears,enter"CMD""AblackDOSstatedialogboxpopsupatthispointAttheprompt,enterthePingspace,popSinacomcn(thereceiveserver),orsmtpsinacomcn(thesendserver)Pleaseprovidethefollowinginspectionresults,pleaseconfirmtheproblem,thankyou!Ifyourcomputeroperatingsystemis:Win,winmeClickthelowerleftcorner,selecttheprograminthepopupmenu,thenthenewdialogboxappears,select"MSDOSwayinwhichamenubar"AblackDOSstatedialogboxpopsupatthispointAttheprompt,enterthePingspace,popsinacomcn(thereceiveserver),orsmtpsinacomcn(thesendserver)Pleaseprovidethefollowinginspectionresults,pleaseconfirmtheproblem,thankyou!Intheresultofthepresentation,ifthevalueoftimeislessthan,thelinkspeedisnormalIfitisgreaterthan,yournetworkisslowPleasecontactyournetworkproviderIfyouhaveanyfurtherquestions,pleasecontactSinacustomerservicecenterNationalunifiedcustomerservicehotline:,advisorymailbox:webcnstaffsinacomcn"whycan'tthefreemailboxreceivethefriend'sletter"Ifyouhaven'treceivedaletterfromyourfriend,pleasecheckyourfreeboxfirstIsthereaproblemTheeasiestwaytotestistosendanemailtoyourselfIfyousenditoutandgetit,itmeansthatyourfreemailboxisallrightandnoproblemAlso,checktoseeifyourspamfilterisimproperlyconfiguredPleaselogintothesettingsareainthemailboxInaddition,youcanasktheotherpartytotestemailtootherwebsitesIsitnormaltoemailIfnot,that'stheproblemwiththemailboxserverIftheabovethreepointsarenoproblem,theremaybeotherSinausedtosendspambySinascreen,pleasesendmailtous,thetheme:"Ihavenotreceivedthemail,thenthetextinsidethemailaddresswhatisstatedandthegeneralsituation,wewillcontacteachotherbymailleteachother,sendatestmessagetous,thenfindoutthereasonstosolvetheproblemOurcontactemailaddressis:webcnstaffsinacomcn,inaddition,youarealsowelcometocontactusbytelephoneOurcustomerservicetelephonenumberis:(Nationaltollfreehotline)"whydoyouchargeletters(youcanmail)"Ifyoudonotreceivealetterfromafriend,pleasecheckyourownemailboxfirstThetestistheeasiestwaytosendamessagetoyourself,ifyousendouttogetit,youwillmailchargesallnormal,noproblemYoualsocheckwhetheryoufollowingspamfilteringcausedbyimpropersettingsIfthesetwoarenottheproblem,itislikelythatthemiddleline,orothermailserverproblemscausedbymanyfactors,receivingemail,onefactoristheSinamailserver,onefactoristhemiddleline,onefactoristheotherserver,ifanylinkquestionsarelikelytonotreceivethemail,thatisspecifictoapartoftheproblem,Shouldbejudgedaccordingtotheothersideofthebounce,youcancontacteachotherandseewhethertherehaveappearedbeforethebounce,thereasonpleasereferhereInaddition,heretosuggestyouthatifyourmailchargeshaveimportedfreeemail,sowesuggestyouhadbetterlettheotherdirectlytoyouremailaddresschargesemail,itcanguaranteethefastesthowdoesSinamailsetupinOutlookExpressIfyouarestillunabletousethesettingsaftertheOutlookExpresssettingontheuppersideiscomplete,thenyou'llhavetoseethespecificerrormessageinoutlook,andwhatistheerrornumberinitAccordingtotheerrornumberandthefollowingtableforcomparison,ingeneral,mostproblemscanbesolvedOUTLOOKEXPRESSerrorinformationcodetableSinatollmailOutgoingserver:smtpvipsinacomReceiveserver:popvipsinacomSinafreemailOutgoingserver:smtpsinacomcnReceiveserver:popsinacomcnHowdoesCsetupinOutlookExpressHowdoestheSinamailsetupatOutlookExpressHowdoestheSinamailsetupatOutlookExpressFirstofall,pleasecheckyourOutlookorOutlookExpressversionPleasenotethattheoutlook,express,andoutlookandoutlooksettingsareslightlydifferentForoutlookoroutlookusers,clickheretoseetheSinamailboxsetupmethodForOutlookandusers,clickheretoseetheSinamailboxsetupmethodD,Microsoftauthoritativeanswer:CauseofoccurrenceIfMicrosoft,Outlook,orMicrosoftOutlookExpresscannotconnecttotheemailserver,theseerrormessagescanoccurTheseerrormessagesareusuallycausedbyoneofthefollowingreasons:theaccountsettingsarewrongPersonalfirewallsoftwaresettingserrorAntivirussoftwareDatamachinefailureThemaximumvalueofthetransmissionunit(MTU,Maximum,Transmission,Unit)sizeThecomputerhasbeenremoved,theOutlookExpress,ortheOutlookExpressinstallationhasbeendamagedTheuserprofileinOutlookiscorruptTheemailitemsonthePOPserverhavebeendamagedTopofthispageOtherfeasibleplansTosolvethisproblem,pleaseuseoneofthefollowingmethods,dependingonyoursituationMethod:makesuretheemailserversettingsarecorrectForinformationaboutsettingupanemailservercorrectly,contacttheInternetserviceprovider(ISP)orsystemadministratorNotethatsomeISPdoesnotallowyoutosendmessagesviaotherSMTPserverswhileconnectingtotheISPnetworkTosolvethisproblem,usetheISPserverassociatedwithyourSMTPtoconnecttotheInternettoreplacetheotherISPoremailaccountsoftheSMTPserverIfyoufindthatthePostOfficeProtocol(POP)serversettingaccountsettingshavebeenchangedto"Localhost",and"servertaboftheaccountnameboxhasbeenchangedto"accountnamepopservername",andyouareusingTrendMicroPCcillinantivirussoftware,disableTrendPCcillinsoftwarePOP(ScanPoptrapexe)Toperformthisoperation,followthesesteps:,inthenotificationareaoftheworkcolumn,presstwo,andfollowthePCcilliniconClicktoclearenablethePOPScancheckboxusethecorrectsettings,ResetthePOPemailaccountinOutlookInaddition,thesystemhasalsopaidoffYoumayneedtoturnoffPCcillinWebFilter,WebSecurity,andenablePOPScanoptionsMethod:checkfirewallsoftwaresettingsSetupyourfirewallsoftwaretograntaccesstothefollowingfileInternetaccess:inOutlookExpress:MsimnexeInOutlook:OutlookexeBydefault,mostemailclientsmusthaveaccessrightsforport,andaccessaccessonportFormoreinformationaboutportsthatcancommunicatewithyouremailserver,pleasecontactyourISPoryoursystemadministratorFirewallsoftwareknowntocausethisproblemincludestheproductsofferedbythefollowingvendors:McAfeeSymantecZoneLabsCiscoCygateSonicwallFreedom,Security,Zero,KnowledgeMcAfeePersonalFirewallCheckthesettingsintheMcAfeePersonalFirewallprogramandverifythattheMicrosoftOutlookorMicrosoftOutlookExpresshasfullaccessrightsFormoredetailedinformationonhowtosetupMcAfeePersonalFirewall,visitthefollowingMcAfeewebsite:Alternatively,youcanremoveandreinstalltheMcAfeePersonalFirewallprogramIfyoureruntheinstaller,youwillrebuildtheprogramsignaturefileusedbythefirewallInaddition,thisprogramwillconfirmthatbothOutlookandOutlookExpressareincludedintheprogramlistthatallowsaccesstotheinternetNortonPersonalFirewall(Symantec)IfyouexecuteSymantecPersonal,Firewall,Norton,Internet,Security,orNortonSystemWorkssoftware,removetheNortonPersonFirewallorNortonInternetSecuritysoftwareNortonIftheproblemhasbeenresolved,youcanreinstalltheNortonsoftwareandthereshouldbenofurtherproblemsMethod:visittheantivirussoftwarevendor'swebsiteforotheradviceIfyourantivirussolutioncontainsanemailscanningfeature,youmayneedtoperformadditionalsettingstomatchOutlookorOutlookExpresswithantivirusemailsignaturefunctionalityAntivirussoftwareknowntocausethisproblemincludestheproductsofferedbythefollowingvendors:Symantec(Norton)McAfeeTrendMicro(PCcillin)Panda

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outlook发不出邮件的几个常见原因(Several common reasons for outlook´s failure to send mail)

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