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首页 贝恩-人力资源-岗位职责-ManagerJob11004

贝恩-人力资源-岗位职责-ManagerJob11004.ppt

贝恩-人力资源-岗位职责-ManagerJob11004

艾尔小茜茜
2019-02-09 0人阅读 举报 0 0 暂无简介

简介:本文档为《贝恩-人力资源-岗位职责-ManagerJob11004ppt》,可适用于自然科学领域

bcManagingUpwardBOSbcManagingUpwardDecemberCopyright©BainCompany,IncJacinthaPeerisAuthor:Contributor:DiannaMagnaniManagingUpwardbcManagingUpwardBOSAgendaUnderstandingtheCTL’sRoleKeySuccessFactorsTakingaProactiveApproachKeyTakeawaysManagingUpwardbcManagingUpwardBOSCTLvsVPRoleTheCTL’sjobistorunthecaseonadaytodaybasisTheVP’sjobistoguidetheoverallrelationshipwiththeclientandtostepinatcriticaltimestoensuretheclient’ssuccessTopofanalyticpyramidOverallanswerimplicationsassigningworkDaytodayclientissuesDaytodayPDTopofclientpyramidOverallanswerimplicationsOverallcauseatclientExceptional(upordown)performanceissuesCTLRoleVPRoleManagingUpwardbcManagingUpwardBOSMutualDependenceTherelationshipbetweenaVPandaCTLisoneofmutualdependenceInformationAnalysisoutputInsightsProactiveapproachtoworkCommitmentDependabilityTrust,honesty,andopencommunicationFeedbackandcoachingInformationontheclientandtheindustryPrioritiesResourcesInfluencewithclientandwithinBainIncreasingresponsibilities,challengingworkTrust,honesty,andopencommunicationWhatYourSupervisorNeedsfromYouWhatYouNeedfromYourSupervisorManagingUpwardbcManagingUpwardBOSMutualSuccessTheCTL’ssuccesswilldependinpartonhisherVP’ssuccessYourVPmustsucceedifyouaretosucceedYourVPwillwantyoutosucceed(aslongasyouwanthimhertosucceed)YourcurrentVPhasmoreinputintoyourcareerthananyoneelse(morethanyoulastVP,theseniormanagementofthefirm,theclient,andformerorcurrentteammembers)ManagingUpwardbcManagingUpwardBOSCTLObjectivesHelpYourVPWinMakeYourVPRedundantandAsaCTL,yourobjectivesaretwofold:ManagingUpwardbcManagingUpwardBOSAgendaUnderstandingtheCTL’sRoleKeySuccessFactorsTakingaProactiveApproachKeyTakeawaysManagingUpwardbcManagingUpwardBOSKeySuccessFactorsVPscitefourkeysuccessfactorsformanagingupwardAssumefullresponsibilityfordrivingthevalueadditionprocessFindtherightrolefortheVPCollaboratewiththeVPtoimprovetheoutputCommunicateprogressandissuesinaclearandstructuredwayManagingUpwardbcManagingUpwardBOSDrivetheValueAddition(of)Thebestwayforacaseteamleadertocontrolacaseistodrivethevalueadditionprocess“Idon’texpectmyteamleaderstobeoutaheadofmeintermsofintellectualleadership,yetIdowantthemtocontinuouslyidentifythebroadsetofissuestobeaddressedandexplicitlytesttheirimportance”Thinkaboutthebigpicture“IfIwritetheworkplan,it’sboundtobemorerobustandcovernoncriticalpathissues,becauseIwon’tputthethoughtintofocusingit”DevelopahypothesisandaworkplantotestitDon’texpect(orlet)theVPdoit“CaseteamleadersseemtothinkthatIhavealltheanswersI’dlikethemtocometomeandtellmewhatshouldbedone”“SearchoutfeedbackfromthemanagerVP,butdrivetheprocessyourself”CommentsfromVPsStrategiesManagingUpwardbcManagingUpwardBOSDrivetheValueAddition(of)“Whengivenanassignment,CTLsmistakenlytakeitasacommandment,insteadofasking,‘Howdoesitaddvalue’or‘Whyarewedoingthis’”Filteroutbadideasandprioritizegoodones“Caseteamleaderssay‘yes’toeverything,evenstupid‘creative’ideas”“TheCTLneedstokeepinmindwhat’spossibleIfIaskfortoomuch,hesheshouldbecreativeinprioritizingandredefiningworktogettotheanswerefficiently”“Don’tknowinglyovercommityouareinabetterpositiontoassesswhatisdoable”CommentsfromVPsStrategiesManagingUpwardbcManagingUpwardBOSFindtheRightRolefortheVP(of)“Caseteamleadersontheedgeofpromotiontrytoohardtodemonstratetheydon’tneedhelp”Don’ttrytodoalltheworkyourself“CTLs,drivenbypromotionangst,overassumewhattheirjobisTheytrytomakeeveryoneredundant”“You’llgetnocreditfortryingtobeaheroanddoingitallyourself…findtherightwaystofullyinvolveyourbossonthemostimportantissues…collaborationwilloptimizetheendproductforeveryone”CommentsfromVPsStrategiesAsthedriverofthevalueadditionprocess,thecaseteamleaderisinagoodpositiontosuggestanappropriaterolefortheVPManagingUpwardbcManagingUpwardBOSFindtheRightRolefortheVP(of)“DefinemyroleYoucan’tdoeverythingyourselfPartoftheCTLsjobistofigureouthowtogetmaximumeffectivenessoutoftheresourcestocrackthecase”LeveragetheVP’sexpertise“CTLsconsistentlydon’tconsiderhowtouseandleverageme,particularlyinhandlingclientsandreviewingmaterialImightnothelpwithdetailedanalysis,butIknowtheoverallclientsituation”“CTLsdoworkplanswell,butIcanaddvaluewiththeultimateoutputs(whatwewanttheclienttodo)”CommentsfromVPsStrategiesManagingUpwardbcManagingUpwardBOSCollaborate“Offerapointofviewbutbea‘sponge’forcoaching…Putforthyourperspective(it’simportantsinceyou’vehadmoretimewiththedataandarepresumablyclosertotheissues),butthenacceptinput…Donotunfailinglydefendyourpointofviewputitourthereandthencollaboratewithyourbosstooptimize…Assumethatyourworkwillbeimproved,ifitisn’tyou’renotcollaborating”Beopentoideas“Mychallengetoteamleadersandmanagersis‘putyourselfinyourVP’sshoesthinkabouthowtohelpsolvetheirissues(asyouwouldaclient’s)ToomanypeopleIworkwitharelookingtometosolvetheirownproblemswiththeworkvscomingtomehavingthoughtaboutalternativeapproachestosupportingmyobjectivesortheclient’sobjectives”CommentsfromVPsStrategiesPutyourselfinyourVP’sshoesCaseteamleadersshouldworkwithVPstoimprovetheirteams’outputManagingUpwardbcManagingUpwardBOSCommunicateProgressandIssues“Ilikepeopletocomebackthedayafterameetingandplayback,‘ThisiswhatIthinkyouwanted’”UpdateyourVPfrequently“ManagemyexpectationsthroughcommunicationsIhatesurprisesIfIgetnothingbutreassuringphonemails,Iknowthingsaren’tgoingwell”CommentsfromVPsStrategiesBehonestaboutdifficultiesBykeepingtheVPinformed,thecaseteamleadercanminimizethechancethattheVPwillstepinunexpectedly“Iwanttoknowwhat’sgoingonregularly,particularlyonclientissues”“CTLsalwayssayeverythingisgoinggreatIknownothingiseverperfect,soIhavetorootaroundandfindproblems”“Please,nosurprises”ManagingUpwardbcManagingUpwardBOSAgendaUnderstandingtheCTL’sRoleManagingUpwardKeySuccessFactorsTakingaProactiveApproachKeyTakeawaysManagingUpwardbcManagingUpwardBOSTakeResponsibility*ParaphrasedfromTheServantasLeaderbyRobertGreenleafItislessdemandingtoactbasedonasetofrulesregardingwhatisexpectedthantoconsideryourresponseindividuallyItiseasiertocriticizeasystemthantoworktoimproveitToomanypeopleareobsessedwithdissectingwhatiswrongratherthanwithseekingopportunitiestoimprovetheenvironmentaroundthemthroughtheirownthoughtsandactions*TakeresponsibilityformanagingyourrelationshipwithyourVPManagingUpwardbcManagingUpwardBOSAgreeUponHowtheVPShouldManageYouReviewassignmentsanddeliverablesandVP’sperformanceexpectationsForeachassignment:assessyourDevelopmentLevelappraiseyourperformancetrajectoryagreeuponthemosteffectiveSituationLeadershipstyleformanagingyouestablishcheckpointsAgreewithyourVPabouthowhesheshouldmanageyouWithyourVP,ManagingUpwardbcManagingUpwardBOSAdjustBasedontheCircumstancesYourVP’sstyleThelengthandstrengthofyourrelationshipwithyourVPThenatureofthecaseTheurgencyofthesituationAdjustyourdegreeandstyleofupwardmanagementbasedonthefollowingfactors:Whenindoubt,proceedwithcautionandfocusonactingproductivelyManagingUpwardbcManagingUpwardBOSAgendaUnderstandingtheCTL’sRoleManagingUpwardKeySuccessFactorsTakingaProactiveApproachKeyTakeawaysManagingUpwardbcManagingUpwardBOSKeyTakeaways(of)TheCTL’sjobistorunthecaseonadaytodaybasisTheVP’sjobistoguidetheoverallrelationshipwiththeclientandtostepinatcriticaltimestoensuretheclient’ssuccessTherelationshipbetweenaCTLandaVPisoneofmutualdependenceaCTL’ssuccessdependsinpartontheVP’ssuccessTheCTL’sobjectivesaretohelptheVPwinandtomaketheVPredundantVPscitefourkeysuccessfactorsformanagingupward:AssumefullresponsibilityfordrivingthevalueadditionprocessaThinkaboutthebigpicturebDevelopanhypothesisandaworkplantotestitcFilteroutbadideasandprioritizegoodonesFindtherightrolefortheVPaDon’ttrytodoalltheworkyourselfbLeveragetheVP’sexpertiseManagingUpwardbcManagingUpwardBOSKeyTakeaways(of)CTLsmustbeproactiveinmanagingtheirrelationshipwiththeirVPsTakeresponsibilityformanagingtherelationshipAgreewithyourVPabouthowhesheshouldmanageyouinrelationtoeachaspectoftheworkAdjustyourdegreeandstyleofupwardmanagementbasedonthecircumstancesCommunicateprogressandissuesinaclearandstructuredwayaUpdateyourVPfrequentlybBehonestaboutdifficultiesCollaboratewiththeVPtoimprovetheoutputaBeopentoideasbPutyourselfinyourVP’sshoesManagingUpward

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