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Human resource management.pdf

Human resource management.pdf

上传者: 张荣坤 2010-02-16 评分 5 1 509 69 2315 暂无简介 简介 举报

简介:本文档为《Human resource managementpdf》,可适用于人力资源领域,主题内容包含HUMANRESOURCEMANAGEMENTSEVENTHEDITIONHUMANRESOURCEMANAGEMENDEREKTORRINGTON符等。

HUMANRESOURCEMANAGEMENTSEVENTHEDITIONHUMANRESOURCEMANAGEMENDEREKTORRINGTONLAURAHALLSTEPHENTAYLORHUMANRESOURCEMANAGEMENTthEDITIONTORRINGTONHALLTAYLOR‘ThisisanexcellentandhighlyengagingtextItisclearlywrittenandmakesgooduseofreallifeexamples,researchfindings,casestudiesandopportunitiesforwebbasedlearningIwouldcertainlyrecommendthistextbooktostudentsandHRMprofessionalsalike’RoryDonnelly,ManchesterBusinessSchool‘Thisisacompulsory,benchmarktextforallstudentsembarkingonacourseinHRMThefocusonskillsisexcellentandprovidesstudentswithrichinsightsintotheapplicationofHRMinrealorganisationalcontextsItisoneofthebest,contemporaryHRMtextbooksavailable’EdelConway,DublinCityUniversityBusinessSchoolWrittenfromapracticalperspectiveinaclearandengagingstyle,thisbookishighlyvaluedasanintroductiontoHRMforundergraduate,postgraduateandprofessionalprogrammes,includingtheCIPDdiplomaDerekTorringtonisEmeritusProfessorofManagement,UniversityofManchesterLauraHallandStephenTaylorarebothSeniorLecturersinHRMatManchesterMetropolitanUniversity,aswellasNationalExaminersfortheCIPDKeepingyouatthecuttingedgeofthefield,thismarketleadingtextprovides:AcontemporaryandstrategicanalysisofallthekeyareasofHRMpracticeOverengaging‘WindowonPractice’illustrationsofHRMinactioninorganisationssuchasBarclays,PricewaterhouseCoopersandJamieOliver’sFifteen‘FocusonSkills’sectionsdevelopspecificworkbasedpeoplemanagementskills,suchasinterviewingforselectionandappraisalAndnewtothisedition:Thelatestdebatesinthefield:humancapitalmeasurement,thechangingHRfunction,andthefutureofworkThemostrecentdevelopmentsinpractice:HRinformationsystems,continuousprofessionaldevelopment,andcoachingskillsInternationalexamplesexploreissuesthatcrossnationalandculturalboundaries••••••Coverimage:AndyRobertsGettyImageswwwpearsonbookscomCOVERindd::VisittheHumanResourceManagement,seventheditionCompanionWebsiteatwwwpearsonedcouktorringtontofindvaluablestudentlearningmaterialincluding:•Overmultiplechoicequestionstotestyourunderstanding•Extracasestudiesandexercises•Extensivelinkstovaluableresourcesontheweb•AnonlineglossarytoexplainkeytermsHUMANRESOURCEMANAGEMENTHUMRAqxd:AMPageiWeworkwithleadingauthorstodevelopthestrongesteducationalmaterialsinbusiness,bringingcuttingedgethinkingandbestlearningpracticetoaglobalmarketUnderarangeofwellknownimprints,includingFTPrenticeHall,wecrafthighqualityprintandelectronicpublicationswhichhelpreaderstounderstandandapplytheircontent,whetherstudyingoratworkTofindoutmoreaboutthecompleterangeofourpublishing,pleasevisitusontheWorldWideWebat:wwwpearsonedcoukHUMRAqxd:AMPageiiseventheditionHUMANRESOURCEMANAGEMENTDerekTorringtonLauraHallStephenTaylorHUMRAqxd:AMPageiiiPearsonEducationLimitedEdinburghGateHarlowEssexCMJEEnglandandAssociatedCompaniesthroughouttheworldVisitusontheWorldWideWebat:wwwpearsonedcoukFirstpublishedinGreatBritainunderthePrenticeHallEuropeimprintinSecondeditionpublishedThirdeditionpublishedFourtheditionpublishedFiftheditionpublishedSixtheditionpublishedSeventheditionpublishedPrenticeHallEurope,,,PearsonEducationLimited,,TherightsofDerekTorrington,LauraHallandStephenTaylortobeidentifiedasauthorsofthisworkhavebeenassertedbytheminaccordancewiththeCopyright,DesignsandPatentsActAllrightsreservedNopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedinanyformorbyanymeans,electronic,mechanical,photocopying,recordingorotherwise,withouteitherthepriorwrittenpermissionofthepublisheroralicencepermittingrestrictedcopyingintheUnitedKingdomissuedbytheCopyrightLicensingAgencyLtd,SaffronHouse,–KirbyStreet,LondonECNTSAlltrademarksusedhereinarethepropertyoftheirrespectiveownersTheuseofanytrademarkinthistextdoesnotvestintheauthororpublisheranytrademarkownershiprightsinsuchtrademarks,nordoestheuseofsuchtrademarksimplyanyaffiliationwithorendorsementofthisbookbysuchownersISBN:BritishLibraryCataloguinginPublicationDataAcataloguerecordforthisbookisavailablefromtheBritishLibraryTypesetinSabonMTbyPrintedandboundbyMatevCromsArtesGraficas,SpainThepublisher’spolicyistousepapermanufacturedfromsustainableforestsHUMRAqxd:AMPageivGuidedtourxviPrefacexixAcknowledgementsxxiPartIntroductionThenatureofhumanresourcemanagementStrategichumanresourcemanagementPlanning:jobsandpeopleTheinternationaldimensionPartFocusonskillsPartResourcingStrategicaspectsofresourcingContracts,contractorsandconsultantsRecruitmentSelectionmethodsanddecisionsStaffretentionEndingthecontractPartFocusonskillsPartPerformanceStrategicaspectsofperformanceOrganisationalperformance:knowledgeandlearningEmployeeperformancemanagementLeadershipandchangeManagingabsenceandattendancePartFocusonskillsvBriefcontentsHUMRAqxd:AMPagevPartDevelopmentStrategicaspectsofdevelopmentContext,competenceandcompetenciesLearninganddevelopmentCareerdevelopmentPartFocusonskillsPartEmployeerelationsStrategicaspectsofemployeerelationsEmployeeinvolvementHealth,safetyandwelfareEquality:thelegalframeworkEqualopportunitiesanddiversityGrievanceanddisciplinePartFocusonskillsPartRewardStrategicaspectsofrewardSalariesIncentivesPensionsandbenefitsPartFocusonskillsPartEmergingissuesEthicsandcorporatesocialresponsibilityWorklifebalanceThechangingHRfunctionInformationtechnologyandhumancapitalmeasurementThefutureofworkPartFocusonskillsGlossaryIndexBriefcontentsviHUMRAqxd:AMPageviSupportingresourcesVisitwwwpearsonedcouktorringtontofindvaluableonlineresourcesCompanionWebsiteforstudents•Overmultiplechoicequestionstotestyourunderstanding•Extracasestudiesandexercises•Extensivelinkstovaluableresourcesontheweb•AnonlineglossarytoexplainkeytermsForinstructors•Complete,downloadableInstructor’sManual•Over,PowerPointslidesthatcanbedownloadedandusedforpresentations•TestbankofquestionmaterialAlso:TheCompanionWebsiteprovidesthefollowingfeatures:•Searchtooltohelplocatespecificitemsofcontent•Emailresultsandprofiletoolstosendresultsofquizzestoinstructors•OnlinehelpandsupporttoassistwithwebsiteusageandtroubleshootingFormoreinformationpleasecontactyourlocalPearsonEducationsalesrepresentativeorvisitwwwpearsonedcouktorringtonHUMRAqxd:AMPageviiPearsonCustompublishingOurCustompublishingprogrammeallowsacademicstopickandchoosecontentfromoneormorePearsonEducationtextsfortheircourseandcombineitintoadefinitivecoursetextHerearesomecommonexamplesofCustomsolutionswhichhavehelpedovercoursesacrossEurope:•Differentchaptersfromacrossourpublishingimprintscombinedintoonebook•Lecturer’sownmaterialcombinedtogetherwithtextbookchaptersorpublishedinaseparatebooklet•Thirdpartycasesandarticlesthatyouarekeenforyourstudentstoreadaspartofthecourse•OranycombinationoftheaboveThePearsonEducationCustomtextpublishedforyourcourseisprofessionallyproducedandboundjustasyouwouldexpectfromanormalPearsonEducationtextYoucanevenchooseyourowncoverdesignandaddyouruniversitylogoSincemanyofourtitleshaveonlineresourcesaccompanyingthemwecanevenbuildaCustomwebsitethatmatchesyourcoursetextWhateveryourchoice,ourdedicatedEditorialandProductionteamswillworkwithyouthroughouttheprocess,rightuntilyoureceiveacopyofyourCustomtextSomelecturersteachingHumanResourceManagementhavefoundthattheflexibilityofCustompublishinghasallowedthemtoincludeadditionalmaterialoncertainaspectsoftheircourseTogiveyouanideaofcombinationswhichhaveprovedpopular,hereisalistofsubjectareasinwhichPearsonEducationpublishoneormorekeytextsthatcouldprovideextrachapterstomatchtheemphasisofyourcourse:•HumanResourceManagement•EmploymentIndustrialRelations•HumanResourceDevelopment•HumanResourceStrategy•OrganisationalBehaviour•LeadershipandChangeManagement•ManagementSkillsFormoredetailsonanyofthesebooksortobrowseothermaterialfromourentireportfolio,pleasevisit:wwwpearsonedcoukIf,onceyouhavehadtimetoreviewthistitle,youfeelCustompublishingmightbenefityouandyourcourse,pleasedogetincontactHoweverminor,ormajorthechange–wecanhelpyououtYoucancontactusat:wwwpearsoncustomcoukorviayourlocalrepresentativeat:wwwpearsonedcoukreplocatorviiiHUMRAqxd:AMPageviiiixContentsGuidedtourxviPrefacexixAcknowledgementsxxiPartIntroductionThenatureofhumanresourcemanagementHumanresourcemanagementforthetwentyfirstcenturyBusinesses,organisationsandhumanresourcemanagementDefininghumanresourcemanagementTheevolutionofpersonnelandHRmanagementHRMandtheachievementoforganisationaleffectivenessDebatesinHRMAphilosophyofhumanresourcemanagementSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesStrategichumanresourcemanagementStrategichumanresourcemanagementandhumanresourcestrategyThelinkbetweenbusinessandHRstrategyTheoreticalperspectivesofstrategichumanresourcemanagementSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesPlanning:jobsandpeopleThecontributionandfeasibilityofHRplanningThescopeofhumanresourceplanningAnalysingtheenvironmentForecastingfuturehumanresourceneedsAnalysingthecurrentsituationandprojectingforwardReconciliation,decisionsandplansSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesTheinternationaldimensionInternationalhumanresourcemanagementCulturaldifferencesinmanagementInternationalcommunicationandcoordinationSummarypropositionsGeneraldiscussiontopicsFurtherreadingWeblinksReferencesHUMRAqxd:AMPageixContentsxPartFocusonskillsInteractiveskill:FacetofaceskillsSummarypropositionsGeneraldiscussiontopicsFurtherreadingWeblinksReferencesReviewofPartPartcasestudyproblemPartResourcingStrategicaspectsofresourcingRespondingtolabourmarkettrendsAnalysinglabourmarketsFlexibleresourcingchoicesReadymadeorhomegrownSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesContracts,contractorsandconsultantsContractsofemploymentWorkingpatternsFlexibleworkinghoursAtypicalcontractualarrangementsConsultantsOutsourcingSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesRecruitmentDeterminingthevacancyInternalrecruitmentMethodsofrecruitmentTherecruitmentmethodscomparedRecruitmentadvertisingErecruitmentRecruitingoverseasEmployerbrandingControlandevaluationCorrespondenceShortlistingSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesSelectionmethodsanddecisionsSelectionasatwowayprocessSelectioncriteriaandthepersonspecificationChoosingselectionmethodsSelectionmethodsFinalselectiondecisionmakingValidationofselectionproceduresSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesStaffretentionTurnoverratesandtrendsTheimpactofstaffturnoverTurnoveranalysisandcostingStaffretentionstrategiesSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesEndingthecontractUnfairdismissalConstructivedismissalHUMRAqxd:AMPagexxiContentsCompensationfordismissalWrongfuldismissalNoticeSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesLegalcasesPartFocusonskillsInteractiveskill:SelectioninterviewingPracticalexerciseinselectioninterviewingSummarypropositionsGeneraldiscussiontopicsFurtherreadingWeblinksReferencesReviewofPartPartcasestudyproblemPartPerformanceStrategicaspectsofperformanceAchangeinperspective:fromemploymenttoperformanceInfluencesonourunderstandingofperformanceDopeoplemanagementprocessescontributetohighperformanceHowdoHRpoliciesandpracticesaffectperformanceCurrentdirectionsinHRMperformancethinkingMajorperformanceinitiativesSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesOrganisationalperformance:knowledgeandlearningOrganisationalperformance‘initiatives’LearningorganisationsKnowledgemanagementManagingknowledgeSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesEmployeeperformancemanagementPerformancemanagementandperformanceappraisalStagesinaperformancemanagementsystemIndividualversusteamperformancemanagementImplementationandcritiqueofperformancemanagementDegreeFeedbackSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesLeadershipandchangeLeadershipandmanagementWhatarethetraitsofleadersandeffectiveleadersWhatisthe‘bestwaytolead’LeadershipstylesandbehavioursDoleadersneeddifferentstylesfordifferentsituationsDowereallyneedheroesLeadershipandchangeSummarypropositionsGeneraldiscussiontopicsHUMRAqxd:AMPagexiContentsxiiFurtherreadingReferencesManagingabsenceandattendanceThenationalcontextTheorganisationalcontextProcessandcausesofabsenceManagingforattendanceSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesPartFocusonskillsInteractiveskill:AppraisalinterviewingSummarypropositionsGeneraldiscussiontopicsFurtherreadingWeblinksReferencesReviewofPartPartcasestudyproblem:BakersfieldUniversityPartDevelopmentStrategicaspectsofdevelopmentThenationalpictureandstrategyOrganisationalstrategyandHRdevelopmentstrategyTheexternallabourmarketandHRstrategicintegrationTraininganddevelopmentrolesSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesContext,competenceandcompetenciesNationaltrainingframeworkCompetencesandNVQsBehaviouralcompetenciesSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesLearninganddevelopmentThenatureoflearningPracticalcharacteristicsoflearninganddevelopmentMethodsoflearninganddevelopmentEvaluationoftraininganddevelopmentSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesCareerdevelopmentHowandwhyarecareerschangingDefinitionsandimportanceofcareerdevelopmentUnderstandingcareersIndividualcareermanagementOrganisationalsupportforcareerdevelopmentSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesPartFocusonskillsInteractiveskill:CoachingandpresentationSummarypropositionsGeneraldiscussiontopicsFurtherreadingHUMRAqxd:AMPagexiixiiiContentsWeblinksReferencesReviewofPartPartcasestudyproblem:MicropowerPartEmployeerelationsStrategicaspectsofemployeerelationsKeytrendsinemployeerelationsStrategicchoicesUnionrecognitionandderecognitionThestudyofemployeerelationsInternationalperspectivesSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesEmployeeinvolvementTerminologyInformationsharingConsultationThelegaldutytoconsultCodeterminationSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesHealth,safetyandwelfareHRMandhealth,safetyandwelfareHealthandsafetylawManagingstressandemotionalwelfareManagingphysicalwelfareOccupationalhealthservicesSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesLegalcasesEquality:thelegalframeworkDiscriminationongroundsofsexormaritalstatusRacediscriminationDisabilitydiscriminationDiscriminationongroundsofsexualorientationDiscriminationongroundsofreligionorbeliefAgediscriminationlawTradeuniondiscriminationParttimeworkersFixedtermworkersExoffendersSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesLegalcasesEqualopportunitiesanddiversityCurrentemploymentexperiencesofsociallydefinedminoritygroupsDifferentapproachestoequalityImplicationsfororganisationsSummarypropositionsGeneraldiscussiontopicsFurtherreadingReferencesGrievanceanddisciplineTheMilgramexperimentswithobedienceWhatdowemeanbydisciplineWhatdowemeanbygrievanceTheframeworkoforganisationaljusticeGrievanceprocedureDisciplinaryproce

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