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首页 文秘英语课件 7 电话留言

文秘英语课件 7 电话留言.ppt

文秘英语课件 7 电话留言

手机3686935507
2014-02-05 0人阅读 举报 0 0 暂无简介

简介:本文档为《文秘英语课件 7 电话留言ppt》,可适用于高等教育领域

UnitPhoneCallsHandlingTaskTakingaphonemessage*ByLisaqq:*Watchavideoandwritedowntheinformationthatyouthinkisimportant*referenceJaneMrWangcallherback*referenceCaller:JanePersontobecalled:MrWang*referenceMessage:callherback*referencePhonenumber:FillinthemessageslipwiththeinformationyougotfromtheflashmovieFillinthemessageslipwiththeinformationyougotfromtheflashmovieMessage:To:From:Telephonenumber:RepeattheguidelineswiththehelpofthepicturesRepeattheguidelineswiththehelpofthepicturesStartwithaneffectiveaskthecallerifheshewouldliketoReference:messagetakingsystemleaveamessageRepeattheguidelineswiththehelpofthepicturesRepeattheguidelineswiththehelpofthepicturesinrespondingtothecaller’srequestAskthecallertospellhisherReference:nameandorganizationTakeabriefmessageRepeattheguidelineswiththehelpofthepicturesRepeattheguidelineswiththehelpofthepicturesmakesureyouwritedowncorrectlysuchinformationasthe,,,etcAfterthecall,recordtheandofthetelephonecallReference:telephonenumber,thedateandtime,theplaceofameetingdateandexacttimeRepeattheguidelineswiththehelpofthepicturesRepeattheguidelineswiththehelpofthepicturesReference:SignyournameintherightplaceAnalyzethekeyelementsinatelephonemessageslip(Sample)Analyzethekeyelementsinatelephonemessageslip(Sample)InformationoftherecipientInformationofthecallerTimeanddateofcallingCommonoccasionsofphonecallsBodyofthemessageSignatureAnalyzethekeyelementsinatelephonemessageslip(Sample)Analyzethekeyelementsinatelephonemessageslip(Sample)InformationoftherecipientTo:Callto:(Person)(Department)(Extension)Analyzethekeyelementsinatelephonemessageslip(Sample)Analyzethekeyelementsinatelephonemessageslip(Sample)InformationofthecallerNameofthecaller:Organization:AreaCode:PhoneNumber:Extension:From:Company:Telephonenumber:Personinitiatingthecall:Analyzethekeyelementsinatelephonemessageslip(Sample)Analyzethekeyelementsinatelephonemessageslip(Sample)TimeanddateofcallingPMDate:Time:AMDateofcall:Timeofcall:CommonoccasionsofphonecallsTelephonedPleasecallWillcallagainWantstoseeyouUrgentAnalyzethekeyelementsinatelephonemessageslip(Sample)Analyzethekeyelementsinatelephonemessageslip(Sample)BodyofthemessageMessage:Purposeofcall:Comments:SignatureTakenby:*Watchavideoandpracticetakingaphonemessage*ListentoanaudioFirst,trytonotedowntheimportantinformationAfterclass,completethephonemessageslipandhanditinnexttimeHomework谢谢!Thankyou!*

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