高星级酒店评估表- PDR Associates

1. Personal Details 个人信息 Name: 姓名 Role: 职位 Department: 部门 Date of Review: 回顾日期 Start Date in Current Role: 现职位起始日 Location/Hotel: 地区/酒店 Appraisee’s Signature: 被评估者签名 Manager Name: 经理姓名 Manager’s Signature: 经理签名 Guidelines提示： ​ The Performance & Development Review process should be based on open communication between both parties, ie. Appraiser and associate. It is an opportunity for the associate to discuss their performance as well as career aspirations. ​ 工作 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 现和职业发展评估必须建立在评估者和被评估者平等交流的基础上。该评估使员工有机会与他们的上司讨论其工作表现和对职业发展的期望。 ​ As far as possible, associates should complete a self-assessment prior to the PDR meeting. ​ 应尽可能让员工在进行工作表现和职业发展评估交流之前先完成自我评估。 ​ For front line associates, the benchmark is the TANGLA Brand Standards. ​ 对于前线面客的员工，评估标准为唐拉雅秀品牌服务标准。 ​ As part of the PDR process, the associate and appraiser must agree on a training and development plan, identifying specific training the associate should attend and the timeframe within which they should attend the training program. ​ 作为评估程序的一部分，员工和评估者必须在培训和职业发展计划上达成共识，确定员工应参加的具体培训课程及时间。 ​ Upon completion of the form, all parties must sign the form and a copy issued to the associate to file in their People @ TANGLA kit. The original copy is to be submitted to the Human Resources Department and filed with the associate’s employment record. ​ 评估表填写完毕之后，参与评估双方必须在表上签名。原件送至人力资源部，保存在被评估者的档案中；被评估者将保留评估表的复印件，存入他自己的People @ TANGLA 手册中。 Objectives Review 目标回顾 2. Complete and review Performance Objectives 完成和回顾绩效目标 Performance Objective and SMART Target 绩效目标和SMART 目标 Actual Achieved 实际完成 Rating 等级 Exceeded/Met/ Not Met 超越/达到/未达到 3. Overall Rating for 2012 Objectives (complete one box only) 2012年目标完成情况的总体等级(请仅填一个框) Rating 等级 Comments 评论 Exceeded 超越 Met 达到 Not Met 未达到 Competency Review 能力回顾 4. Indicate how the competency has been demonstrated in the achievement of the objectives on Page 1 (see separate Competency Document for definitions) 指出在第一页关于目标达成中能力的体现情况 (请见单独的能力定义表) Competency 能力 KS S A DN KDN Comments 评论 Service Excellence优质服务 Relation with guest与宾客关系 Friendly, courteous, helpful, positive and pro-active behaviour 友好、礼貌、乐于助人、积极主动和有预见性的行为 Expertise专业技术和知识 Has acquired sufficient job knowledge and technical job skills to perform job responsibilities 有足够的与工作相关的知识和技能來完成本工作职责 Quantity of work工作数量 Has performed job responsibility in an efficient manner to meet established standards 高效并能按符合设定的标准完成工作 Quality of work工作质量 Standards are always met, exact and consistent 总是能准确地达到服务标准 Teamwork/Relationships团队合作及人缘关系 Relation with colleagues与同事关系 Friendly, courteous, helpful, positive and pro-active behaviour 友好、礼貌、乐于助人、积极主动和有预见性的行为 Relation with new associates与新进同事关系 Play a role in making new associates feel welcomed and at home 使新进同事感到受欢迎和不拘束 Co-operation合作 Demonstrates cooperation and involvement with /interest in other departments 总是乐于与其他部门合作 We @ TANGLA唐拉人 Shows genuine care and consideration for other associates 对其他同事表现出真诚的关心和尊重 Self Management自我管理 Self-confidence自信 Calm and assured, works well without supervision 沉着冷静，在无督导的情况下能很好地完成工作 Ownership主人翁精神 Takes responsibility for own work 对自己的工作负责 Coping with Challenges应付挑战 Ability to work under pressure and demonstrates flexibility 能够在压力下工作并具灵活性 Creativity创造力 Contributes own ideas 贡献新点子 Delivery表现 Initiative主动、进取 Looks for assignments, proactive 期望被分派任务，工作有预见性 Interest兴趣 Shows interest in work/ hotel in general 对工作和酒店表现出浓厚兴趣 Problem Solving解决问题能力 Able to solve day-to-day problems independently 能够独立解决工作中的日常问题 Self-improvement自我提高 Learns from past experience, seeks to improve 善于从过去的工作中吸取经验，寻求自我提高 Basic Requirements基本要求 Communicating交流、沟通 Ability and willingness to pass on and receive information 愿意和能够接收、传送信息 Language Skills语言能力 Uses correct expression at all times 在任何时候都能准确地表达 Personal Appearance个人仪容仪表 Cleanliness, hygiene, appropriately dressed for work 干净、整洁，讲究卫生，工作时穿着得体 Punctuality/ Absenteeism守时和出勤 Reports for work on time, no unexcused absences 上下班守时，没有无故缺席 HNA Culture Sharing海航文化传递 Always shares with colleagues and outsiders HNA culture, vision and strategies 总是跟同事及社会各界分享海航文化、愿景和战略 Evaluation Key* 评估指示 KS Key Strength 核心强项 S Strength 强项 A Acceptable 达标 DN Development Need 发展需求 KDN Key Development Need 核心发展需求 Career Potential Review 事业发展潜能回顾 5. Discuss future career potential and add a rating 讨论未来的事业发展潜能和注明等级 Potential and Performance Rating as ROAD Symbols – see attached Guidelines e.g. Star, Upward Arrow etc. 路标显示潜能和绩效等级 – 请见附件指导方针。 例如: 星,向上箭头等 Potential moves, preferred hotels and locations 潜在调动, 首选酒店和地区 Mobility Preferences for Future Moves (IM: Internationally mobile, NM: Nationally mobile, RM: Regionally mobile, X: Not Mobile,) 将来调动的首选迁移区域(IM: 国际性调动, NM: 国家内调动, RM: 区域内调动, X: 不作调动) Language Capability & Level (Beginner, Conversational, Business, Fluent) 语言能力和级别 (初级, 会话级, 商务级, 流利) 6. Comments 评论 Appraiser Comments on 2012 Review 评估者对于2012年回顾的评论 Appraisee Comments on 2012 Review 被评估者对于2012年回顾的评论 Name Appraiser’s Manager: 评估者的经理姓名 Signature Appraiser’s Manager 评估者的经理签名 7. Personal Development Plan for 2013 2013年个人发展计划 Name: 姓名 Role: 职位 Department: 部门 Date of Review: 回顾日期 Start Date in Current Role: 现职位起始日 Location: 地区 Summary of Key Strengths and Development Needs 核心强项和发展需求 总结 初级经济法重点总结下载党员个人总结TXt高中句型全总结.doc高中句型全总结.doc理论力学知识点总结pdf Strengths 强项 Development Needs 发展需求 Competency Area 能力方面 Development Goal 发展目标 Action Agreed 同意的行动计划 Support Required 所需支持 Timescale 时限