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The Top-Consultant.com
Guide to Consulting Firms
Top-Consultant.com,
18b Charles street,
Mayfair,
London W1J 5DU
United Kingdom
Tel: +44 (0)207 667 6880
Fax: +44 (0)207 667 6400
Email: Customer.Services@Top-Consultant.com
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Table of Contents
1. Revealed: Things to Consider when applying for consulting firms
- Insights from management consultants
2. Strategy, Boutique & Full-Service firms
- Three types of firms to consider
3. Who’s Popular and Who’s Not?
- Identifying those firms where your CV stands the most chance of being noticed
4. Appendix
- A shortlist of firms who are being overlooked by the majority of applicants, and
where you may stand the best chance of success
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1. Revealed: Things to Consider when applying for consulting firms
- Insights from management consultants
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Things to Consider when applying for consulting firms
There are numerous reasons you may be considering a career in consulting. The high-flying
lifestyle, the money, the prestige, the learning experience…
… so this report starts off by identifying the things that actual management consultants are
most looking for in their next consulting job. These insights are based on a survey of ~1,500
consultants from the likes of Accenture, McKinsey and Cap Gemini Ernst & Young, as well as
numerous smaller firms.
By assessing the things that real consultants are most concerned to secure in their next career
move, you can begin to understand the research that you need to be undertaking about future
employers and the types of questions you need to be asking your potential employer.
It may surprise you that Quality of Work & Clients ranks higher than salary for the majority of
consultants. Work-Life Balance, Career Progression prospects and Training are all desired at
least as much as salary. For the full survey results, see overleaf. But if these issues are the
ones that most concern actual management consultants then they should surely be the
issues that concern you most as a prospective management consultant ?
Top-Consultant’s advice: make sure you drill down on each of these factors during the
application procedure, or you could well end up a disaffected employee and back on the job
market within a year or two…
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The factors that Consultants believe are the most important
Most Important Criteria for next consulting job – Weighted scores
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What are the best approaches to adopt when job-hunting
in consulting?
With the rise of the internet, the options for finding a job in consulting have multiplied. But
which routes are the most effective – and where should you be focusing your efforts?
A survey of over 1,000 consultants provides some food for thought. When asked to score the
channels used in their last career move, candidates favoured personal referrals over all other
means of applying. So if you have contacts in consulting firms, don’t be afraid of calling in a few
favours!! Internet job sites and recruitment agencies were the next best option.
Score out of 5
Candidate
Recruitment
Channel
Source: 2003 Consultant Survey
3.9
3.2
3.1
2.8
2.7
3.6
3.2
3.2
2.7
2.5
1 2 3 4 5
Personal Referrals
Internet
Agencies
Corporate Sites
Newspapers
2002/03
2001/02
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2. Strategy, Boutique & Full-Service firms
- Three types of firms to consider
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Introduction: Be sure to differentiate between Strategy,
Boutique and Full-Service Consulting firms
When contemplating a career in consulting, it is critical to differentiate between the types of
firms in existence. The term “consulting” is now used to cover a wide array of activities, so the
work you will undertake at various types of firms can be quite different. This can have major
implications for both your job satisfaction and career prospects – both inside and outside of
consulting.
Overleaf we show a graphical segmentation of the sector, breaking the industry down into
strategy firms, boutique firms and full-service firms. There are many differences between each
type, which we shall outline later in this chapter. However, the graphical representation focuses
on perhaps the two most telling figures: average revenue generation per consultant and total
headcount.
Work of a strategic or highly specialised nature tends to involve smaller teams with high billing
rates per consultant – strategy and boutique firms fall into this category. Full-service firms, by
contrast, are characterised by large project teams (often 30+) and much lower billing rates per
consultant. The implications will be discussed later in this chapter.
Firm size has ramifications in terms of career progression (how regimented is the firm?), culture
and likely project responsibilities. Boutique firms will typically be ~200 strong, strategy firms
1,000 – 5,000 and full-service firms anything up to 80,000+ consultants.
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When applying, it is unlikely that more than 2 types of firm
will offer the type of role you are looking for
$ Rev. per
consultant
Firm size
(headcount)
McKinsey
$300k
1,000
BCG
EDS
IBMKPMG
Parthenon
Marakon
Bain
Mercer
Monitor
LEK
Booz Allen
CSC
$150k
Boutique Firms Strategy Firms
Full-service Firms
Roland
Berger
OC&C
0
Accenture
Independents
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Full-service Firms (such as Accenture, KPMG Consulting,
Deloitte Consulting)
Overview: Full-Service firms are global consulting organisations, who have typically built up a
comprehensive client base through prior work as auditors or through their role as IT
implementation experts. The business model of a full-service firm is based on maximising
utilisation of consultants at a relatively low price-point. Selling a wide range of services to the
client base is critical in ensuring a low cost of sales (maximising the value of each client
relationship).
Typical firm profile: Firms tend to have a large number of junior consulting staff for each
Partner-level professional. This fits perfectly with the type of work sold – typically large-scale
projects requiring sizeable project teams, often of 30 or more consultants. A lot of work is
implementation and outsourcing focused, where project duration is frequently 6+ months.
Full-service firms will also have an array of partner / alliance arrangements with firms such as
SAP, Siebel and the like. At one of these firms, alliance-derived business accounts for 45% of
consulting revenues. So one of the main demand-generators for Full-Service firms is clients’
desire to implement the latest technical solutions in their organisation. Many now describe
themselves as “solutions integrators” rather than consultants. Outsourcing is another large
component of their business, so you may well be providing consulting advice for an newly-outsourced
business process
Full-service firms will typically have units serving all industry-verticals and all functional specialisms. They
often have parts of the business that compete (eg. HR and strategy) with boutique and strategy firms. More
often than not, though, these arms provide add-on services to existing clients rather than competing head-on
with the smaller firms.
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Full-service Firms (such as Accenture, KPMG Consulting,
Deloitte Consulting)
Plus Points:
• Very strong and co-ordinated training courses to ensure consistency of service offering is
achieved throughout the firm
• Large project teams ensure new-hires are broken in gently
• Potential for internal transfers if you decide to change your desired specialism or relocate
internationally
• Blue-Chip client base provides great exposure and learning experience – plus excellent
contacts should you decide to move out of consulting later in your career
• International travel less frequent as network of overseas offices can staff international
projects (though possibility remains to work on overseas assignments if desired)
Negative Points:
• Frustrating rules, procedures and regulations are an inevitable part of working for such large
corporations
• Large project teams mean you will have insights into one specific aspect of a business rather
than an overview of how the whole clients’ business operates
• Promotion-track is highly rigid, so the very best will not enjoy the same accelerated career
paths they might achieve at smaller firms
• Given size of project teams, less likely to be working directly with Blue-Chip Directors – liasing
with middle-management more usual
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Strategy Firms (such as McKinsey, BCG, Bain)
Overview: Strategy consultancies focus on providing company directors with strategic advice on the
likely future direction of their industry - and subsequently the strategic actions that the company ought
to undertake to exploit resulting opportunities. Strategy consultancies tend to operate globally through
a network of international offices.
The business model of a strategy consultancy revolves around a much higher billing rate than for full-
service firms. Profitability is achieved through sizeable mark-ups on each consultant employed, rather
than through a smaller mark-up on a larger volume of consultants (as with full-service firms). The cost
of winning new clients is high, so the key ratio for such firms is the repeat business rate (what % of
clients undertake a new assignment with the consultancy when a project is concluded). Utilisation is
also monitored carefully, though targets are lower than for full-service firms since much more time is
devoted to proposal-writing in an attempt to win new clients.
Typical firm profile: Firms will typically have offices covering the major geographies, but rely much
more on international staffing to fulfil project briefs. They will have a greater number of Principals/
Partners for each junior consultant – partly because of the greater sales effort required at such firms,
and partly because Partners have to be more active on project assignments once won. Most strategy
firms are quite arrogant in the sense that they are exceptionally selective about who they hire. Each
tends to have its own unique slant (must be academically from the elite; must have had
entrepreneurial experience; must have held outstanding extra-curricular positions at University) which
permeates the firm’s culture. Each tends to recruit in its own mould, even if this is outwardly denied.
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Strategy Firms (such as McKinsey, BCG, Bain)
Plus Points:
• Alumni tend to be treated exceptionally well because they are the future client stream of the firm.
• Project teams will also be much smaller, five being typical, so there is no room for hangers-on
but much greater scope for impressing at an early age and achieving fast-track career
progression.
• Considerable scope for international travel and for early exposure to decision-makers in
industry
• Opens doors both to leading Business Schools (if contemplating an MBA) and to strategic roles
in industry
• Early career is likely to be generalist in nature – giving exposure to many sectors and
functions; early exposure to Partners/ Directors maximises the learning experience.
Negative Points:
• Some firms operate an up-or-out policy which is much more rigid than in other types of
consultancies
• The high workload associated with consulting is perhaps most extreme in strategy firms.
• International travel is more often than not an inextricable part of the job, so remaining with a
firm and developing family commitments can prove very difficult
• Strategy firms are the worst hit in a downturn, so there are times in the economic cycle when
it will be almost impossible to break into the sector
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Boutique Firms (such as LEK, Detica, Parthenon)
Overview: Boutique consultancies focus on providing company directors with either sector-specific
advice (telecoms or automotive) or functionally-specialised advice (marketing, CRM). Boutique
consultancies will typically have one office – or a handful at most – that can service global clients but
usually only within a few target markets.
The business model of a boutique consultancy is similar to a strategy firm in that a key ratio is the
repeat business rate (the % of clients that undertake a new assignment with the consultancy when a
project is concluded). The strength of boutique firms is their undoubted expertise in their particular
field; their weakness is that they cannot meet all the consulting needs of a client, nor bring to the
table experience learnt from similar but unconnected industries. It is not uncommon, therefore, for
clients to have both boutique and strategy consultancies advising at the same time.
Typical firm profile: Boutique consultancies very often have an identifiable figure-head leading the
firm. Their character will often owe a lot to the character of this figure-head. They are also very often
created as a spin-off from either a strategy or a full-service consulting firm. Understanding how the
firm came to be created can give considerable insight into what it is like to be an employee there (eg.
a consultancy created by ex-Accenture professionals is likely to have an Accenture feel to it).
In terms of project work, the boutique consultancies tend to be similar to strategy consultancies. Small
teams provide business-critical advice to the highest levels within a client organisation. Working hours
are likely to be more acceptable, though, as these firms have more of a small-firm feel to them and
are much less elitist than strategy firms
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Boutique Firms (such as LEK, Detica, Parthenon)
Plus Points:
• There is the potential to focus from day one on a particular functional or sectoral specialism in
a way that is quite difficult within a strategy consulting firm
• Project teams are also small, giving responsibility at an early age and close contact with the
firm’s founders
• Likely to be the most enjoyable work atmosphere of all consulting firms, with considerable
camaraderie and a small-firm feel
Negative Points:
• Career limitations when joining strategy or full-service firms. Unless you are looking to join as
a specialist, preferably bringing excellent client contacts, it will be difficult to transition to the
other types of firms later in your career
• In some industries (eg. Aviation, telecoms), the only way to win enough client assignments is
to win overseas assignments – which in some firms will mean extended periods of overseas
travel
• The success of the firm – and therefore your remuneration – is very much tied to the
performance of the sector/ function you have specialised in. You will be more exposed to a
downturn in a specific sector.
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3. Who’s Popular and Who’s Not?
- Identifying those firms where your CV stands the most chance of being noticed
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Who’s popular and who’s not
A recent survey conducted by www.top-consultant.com polled over 1,700 candidates regarding
the firms they would most like to join in the current climate. Respondents identified their top
choices of full-service firms and strategy/boutique firms.
As shown overleaf, there were clear winners in both categories – which has some major
implications as the market picks up again. Amongst strategy firms, McKinsey performed very
strongly, whilst the likes of Roland Berger, Bain and OC&C struggled. Amongst full-service
firms, Accenture was the clear winner whilst the likes of KPMG appear to be less well perceived.
By focusing on those firms that are not the highest rated, you will greatly enhance your chances
of successful selection – especially as the market picks up and the best candidates endeavour to
secure places with their #1 choice of firm. In such a scenario the lesser-ranked firms are likely
to have greater difficulty in filling their requirements and consequently consider a broader range
of candidates for their roles.
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Who’s popular and who’s not: Full-Service consultancies
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Who’s popular and who’s not: Strategy/Boutique firms
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4. Appendix
- A shortlist of firms who are being overlooked by the majority of applicants, and
where you stand the best chance of success
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Identifying new-comers to approach
As should be clear from the preceding commentary, there are numerous consultancies who –
because they are slightly less well known amongst candidates – you should stand a better
chance of being hired by. Having researched the industry, we provide overleaf listings of UK
consultancies you may want to research and apply to direct:
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Actica Consulting Limited http://www.actica.co.uk/ (0) 1483 295055
(0) 207 399 4700Adventis http://www.adventis.com
020 7486 6023 ALLERY SCOTTS LTD http://www.alleryscotts.co.uk
01252 737866AMTEC Consulting plc http://www.amtec.co.uk
020 7566 9494 Analysys http://www.analysys.com/
020 78725658Anpro http://www.anpro.co.uk
0207 321 5010Applied Value http://www.appliedvalue.com/main.html
01543 463577Atos Origin http://www.atosorigin.co.uk/corporate/homepage.html
01386 554000 Attra Consultancy Ltd http://www.attra.co.uk
0-20-72242030Baker Robbins & Company http://www.brco.com/
020 7553 5300 Basis Limited http://www.basis.co.uk
(0)1494 689800BDR Consulting http://www.bdr-consulting.com
0118 988 3749Berkshire Consultancy Limited http://www.berkshire.co.uk/services/CorporateFinance.htm
01926 633333Bourton Group Limited http://www.bourton.co.uk
(0)20 7436 2525BRAXXON http://www.braxxon.co.uk/
0800 567287BT Consulting http://www.btconsulting.com
(0)20 7626 8123 BTAconsulting http://www.btaconsulting.co.uk
BWA Facilities Consultancy (Bernard William
Associates) 020 8460 1111http://www.bwassoc.co.uk/
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Cannon Hill Consulting http://www.cannon-hill.com/ 020 7405 0777
020-7608-3361Catalyst Development Ltd http://www.catalyst.co.uk
020 7258 7100Central Europe Trust Co. Ltd. http://www.cet.co.uk/home.htm
(0)20 7017 4652Chorleywood http://www.chorleywood.com
(0) 20 7422 1900City Consultants http://www.cityconsultants.com/
(0) 121 410 6100Compass Management Consulting Ltd http://www.compassmc.co.uk
(0)1372 456086Cornwell Affiliates plc http://www.cornwell.co.uk
020 75494949Credo Group http://www.credo-group.com
01252 385701CSC Computer Sciences http://www.csc.com
01786 448804Customer Relationship Management Ltd http://www.crmuk.co.uk/
020 74998030D.M. Management Consultants http://www.dmmc.co.uk/
020 7518 1680Darwin Consulting http://www.darwinconsulting.co.uk
01636 686970Delphi Marketing Associates Ltd http://www.delphimarketing.co.uk/home.html
020 7959 7700DiamondCluster International http://www.diamondcluster.co.uk/
01784 228300DMR Consulting http://www.dmr.ca
(0)20 8874 8015Dunnett Shaw & Partners http://www.dunnettshaw.co.uk
2076635651Edengene http://www.edengene.com/indexf.html
01223 315944 ER Consultants http://www.erconsultants.co.uk
020 8899 1735Erskine Management Consultancy http://www.erskinemgt.co.uk/
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FBM-Consulting http://www.fbm-consulting.com
Frazer-Nash Consultancy http://www.fnc.co.uk/index.htm 01306 885050
Gibson & Associates http://www.gibsonconsulting.com
Glendinning Management Consultants http://www.glendinning.co.uk/ 01932 833600
(01727)855432Hartley McMaster Ltd http://www.hmcm.co.uk/
01252 719 000HEDRA Limited http://www.hedra.co.uk
01279 450000 HIS Consulting (part of Altran) http://www.his-altran.co.uk
01252 372000Hogg Robinson http://www.hoggrobinson.com
0113.258.4484HOSCA Management Consultants Ltd http://ourworld.compuserve.com/homepages/hosca/
ImpactPlus http://www.impactplus.com
INTEC Management Ltd http://www.intecm.co.uk (0)1256 331391
(0)20.7776.6999Iris Financial Engineering & Systems http://www.sphinx.com/main.htm
0208.239.2122Jacobs Consultancy http://www.jacobsconsultancy.com/
020 7961 3200Javelin Group http://www.javelingroup.com/
(01253) 792992 John Ormond Management Consultants http://www.john-ormond.co.uk/
(0)117 925 5533Kaisen Consulting http://www.kaisen.co.uk/index.html
020 7380 8500Kaiser Associat
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