Core_Study_Material_for_ITILV3_Qualifications_Diagram
ITIL Master
ITIL Expert
Managing Across the Lifecycle
OSA PPO RCV SOA
Capability modules
SD ST SO CSI
Lifecycle modules
SS
ITIL V3 Foundation for Service Management
RECOMMEnDED READIng
OSA
Primarily Service Operation and
Continual Service Improvem...
ITIL Master
ITIL Expert
Managing Across the Lifecycle
OSA PPO RCV SOA
Capability modules
SD ST SO CSI
Lifecycle modules
SS
ITIL V3 Foundation for Service Management
RECOMMEnDED READIng
OSA
Primarily Service Operation and
Continual Service Improvement
21 hours of personal study from SO
and CSI is recommended.
PPO
Primarily Service Design
12 hours of personal study from SD
is recommended.
RCV
Primarily Service Transition and
Service Operation
12 hours of personal study from ST
and SO is recommended.
SOA
Primarily Service Strategy and
Service Design
12 hours of personal study from SS
and SD is recommended.
Passing your ITIL Intermediate
Exams covers all 4 Capability
Modules.
RECOMMEnDED READIng
Service Strategy
Service Strategy Book
21 hours of personal study is
recommended.
Service Design
Service Design Book
21 Hours of personal study is
recommended.
Service Transition
Service Transition Book
21 hours of personal study is
recommended.
Service Operation
Service Operation Book
21 hours of personal study is
recommended.
Continual Service
Improvement
Continual Service Improvement
Book
21 hours of personal study is
recommended.
Passing your ITIL Intermediate
Exams covers all 5 Lifecycle
Modules.
RECOMMEnDED READIng
Passing your ITIL Foundation Exam Book
ITIL Foundation Handbook
References all 5 books
28 hours of personal study is recommended.
Core Study Material for ITIL V3 Qualifications
For further information or to purchase these publications please visit
www.itil-officialsite.com
ADDITIOnAL READIng FOR ALL
V3 QUALIFICATIOnS
Introduction to the ITIL Service Lifecycle Book
Service Strategy Key Element guide
Service Design Key Element guide
Service Transition Key Element guide
Service Operation Key Element guide
Continual Service Improvement Key Element guide
6356 ITIL Diagram v1_1.indd 1 13/11/09 15:02:18
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