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Core_Study_Material_for_ITILV3_Qualifications_Diagram

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Core_Study_Material_for_ITILV3_Qualifications_Diagram ITIL Master ITIL Expert Managing Across the Lifecycle OSA PPO RCV SOA Capability modules SD ST SO CSI Lifecycle modules SS ITIL V3 Foundation for Service Management RECOMMEnDED READIng OSA Primarily Service Operation and Continual Service Improvem...

Core_Study_Material_for_ITILV3_Qualifications_Diagram
ITIL Master ITIL Expert Managing Across the Lifecycle OSA PPO RCV SOA Capability modules SD ST SO CSI Lifecycle modules SS ITIL V3 Foundation for Service Management RECOMMEnDED READIng OSA Primarily Service Operation and Continual Service Improvement 21 hours of personal study from SO and CSI is recommended. PPO Primarily Service Design 12 hours of personal study from SD is recommended. RCV Primarily Service Transition and Service Operation 12 hours of personal study from ST and SO is recommended. SOA Primarily Service Strategy and Service Design 12 hours of personal study from SS and SD is recommended. Passing your ITIL Intermediate Exams covers all 4 Capability Modules. RECOMMEnDED READIng Service Strategy Service Strategy Book 21 hours of personal study is recommended. Service Design Service Design Book 21 Hours of personal study is recommended. Service Transition Service Transition Book 21 hours of personal study is recommended. Service Operation Service Operation Book 21 hours of personal study is recommended. Continual Service Improvement Continual Service Improvement Book 21 hours of personal study is recommended. Passing your ITIL Intermediate Exams covers all 5 Lifecycle Modules. RECOMMEnDED READIng Passing your ITIL Foundation Exam Book ITIL Foundation Handbook References all 5 books 28 hours of personal study is recommended. Core Study Material for ITIL V3 Qualifications For further information or to purchase these publications please visit www.itil-officialsite.com ADDITIOnAL READIng FOR ALL V3 QUALIFICATIOnS Introduction to the ITIL Service Lifecycle Book Service Strategy Key Element guide Service Design Key Element guide Service Transition Key Element guide Service Operation Key Element guide Continual Service Improvement Key Element guide 6356 ITIL Diagram v1_1.indd 1 13/11/09 15:02:18
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