质量方针和质量目标

质量方针和质量目标 facilitate decision implementation process step by step. Government offices at all levels in accordance with the notice on further strengthening the supervision work of the municipal government requires, and actively carry out supervision from the following aspects. One is to focus supervision on the implementation of the major decisions and arrangements of the municipal government, in leadership on the major issues of concern to implement, on the people reflect strongly on the hot and difficult problems to solve. Current, to tightly around implement implementation municipal, and Municipal Government proposed of "three a insisted two promote, five big storming six breakthrough" of guideline and General requirements, focus in foster four industry, and construction four base, and created four brand and farmers increase, and project construction, and enterprise reform, and city construction, and private economic, and building harmony social, aspects grasp supervision, makes we of supervision work and city of General thought tune, and and reform development of pulse synchronization. Second, supervision of the breakthrough in innovation, improved methods. Supervision of method, to by passive type to active type change, by everything to focus breakthrough change, by assault supervising to track supervising change, in full using sent letter supervision, and phone urged reported, and heard reported, basic method of while, more to used field check, and random checks, and 武汉天河机场有限责任公司质量管理体系文件 质量方针和质量目标 QMS-01 (A版) (符合GB/T19001-2000—ISO9001:2000标准) 编号: 批准: 2003-07-11 发布 2003-07-11实施 武汉天河机场有限责任公司 发布 digging out things, refine, eliminate, and strive to achieve dynamic information highlighting the timeliness, policy focus on targeted, experience information grasp typical problem emphasizes the tendency of information, freedom of information caught ... "Excellence", and accurate, short, does not speak empty words, cliches. "Fast", is the emphasis on timeliness. Who want government leaders to grasp the important information must be collected quickly reported. Especially urgent important information such as events, in strict accordance with the State Council concerning strengthening the emergency notice of significant reporting requirements, not only in the first period of submission to government events, also tracking developments closely, to submit measures, consequences, treatment and rehabilitation, and so on. Establish a strict responsibility system, of late, fail to hide critical situations, to be held accountable. City and County Government offices and Government departments, we should further perfect duty system, raise the level of response and the ability to respond to emergencies and. Third, to open channels of information. Role of key government information network main channel, building extends to all departments and units, vertical extension to the Township and community information networks, information staff, strengthening the work of information. Finished the basic tasks to be criticized. Did not submit information for a long time the County (district) and sectoral, this year we will take effective measuresfacilitate decision implementation process step by step. Government offices at all levels in accordance with the notice on further strengthening the supervision work of the municipal government requires, and actively carry out supervision from the following aspects. One is to focus supervision on the implementation of the major decisions and arrangements of the municipal government, in leadership on the major issues of concern to implement, on the people reflect strongly on the hot and difficult problems to solve. Current, to tightly around implement implementation municipal, and Municipal Government proposed of "three a insisted two promote, five big storming six breakthrough" of guideline and General requirements, focus in foster four industry, and construction four base, and created four brand and farmers increase, and project construction, and enterprise reform, and city construction, and private economic, and building harmony social, aspects grasp supervision, makes we of supervision work and city of General thought tune, and and reform development of pulse synchronization. Second, supervision of the breakthrough in innovation, improved methods. Supervision of method, to by passive type to active type change, by everything to focus breakthrough change, by assault supervising to track supervising change, in full using sent letter supervision, and phone urged reported, and heard reported, basic method of while, more to used field check, and random checks, and facilitate decision implementation process step by step. Government offices at all levels in accordance with the notice on further strengthening the supervision work of the municipal government requires, and actively carry out supervision from the following aspects. One is to focus supervision on the implementation of the major decisions and arrangements of the municipal government, in leadership on the major issues of concern to implement, on the people reflect strongly on the hot and difficult problems to solve. Current, to tightly around implement implementation municipal, and Municipal Government proposed of "three a insisted two promote, five big storming six breakthrough" of guideline and General requirements, focus in foster four industry, and construction four base, and created four brand and farmers increase, and project construction, and enterprise reform, and city construction, and private economic, and building harmony social, aspects grasp supervision, makes we of supervision work and city of General thought tune, and and reform development of pulse synchronization. Second, supervision of the breakthrough in innovation, improved methods. Supervision of method, to by passive type to active type change, by everything to focus breakthrough change, by assault supervising to track supervising change, in full using sent letter supervision, and phone urged reported, and heard reported, basic method of while, more to used field check, and random checks, and 更改记录页 签署 修改 生效 修改码 修改日期 修改依据 章节/页次 日期 持有人 验证人 ly inaccordance with the State Council concerning strengthening the emergency notice of significant reporting requirements, not on e important information must be collected quickly reported. Especially urgent important information such as events, in strictasp thccurate, short, does not speak empty words, cliches. "Fast", is the emphasis on timeliness. Who want government leaders to grformation grasp typical problem emphasizes the tendency of information, freedom of information caught ... "Excellence", and atargeted, experience in digging out things, refine, eliminate, and strive to achieve dynamic information highlighting the timeliness, policy focus onter submitted; on assigned bygive support to ensure supervision work smoothly. To implementation report system, on main work progress situation to by quarould right to check and coordinate the right, the right to inform the right to criticism, and advice. Departments at all levels sh lf of the Government and responsible to the Government, is an important part of government supervision and Extension, has then behavision work. To establish supervision authority. Government offices carry out inspection, was authorized by the Government, oge and wisdom, to find, to form a Government as the main body, inspection Chambers led sector, caught in all aspects of superowledlish and improve the implementation of the target responsibility system for everyone to task, pressure and power, all your knThird, to put the focal point in the system of supervision on the construction. To implement the responsibility system, estab t decision, and guide work proposed macro views, constantly improve supervision work of level.roots of specific problem, proposed solution of measures and approach, and station in global of height, for Government perfec-d problem of reasons; both for grassoducesector in work practice in the created of success experience; both found work in the exists of problem, and find associate prauthenticity. In supervision process in the, both understand the work of progress situation, and note summary units, and the t sex andunannounced visits to survey and news exposure, more powerful of measures, reflected supervision work of seriousness, and jusDid not submit information for a long time the County (district) and sectoral, this year we will take effective measures zed. munity information networks, information staff, strengthening the work of information. Finished the basic tasks to be criticit information network main channel, building extends to all departments and units, vertical extension to the Township and comrnmenthe level of response and the ability to respond to emergencies and. Third, to open channels of information. Role of key gove held accountable. City and County Government offices and Government departments, we should further perfect duty system, raiseo be eatment and rehabilitation, and so on. Establish a strict responsibility system, of late, fail to hide critical situations, tthe first period of submission to government events, also tracking developments closely, to submit measures, consequences, tr2 facilitate decision implementation process step by step. Government offices at all levels in accordance with the notice on further strengthening the supervision work of the municipal government requires, and actively carry out supervision from the following aspects. One is to focus supervision on the implementation of the major decisions and arrangements of the municipal government, in leadership on the major issues of concern to implement, on the people reflect strongly on the hot and difficult problems to solve. Current, to tightly around implement implementation municipal, and Municipal Government proposed of "three a insisted two promote, five big storming six breakthrough" of guideline and General requirements, focus in foster four industry, and construction four base, and created four brand and farmers increase, and project construction, and enterprise reform, and city construction, and private economic, and building harmony social, aspects grasp supervision, makes we of supervision work and city of General thought tune, and and reform development of pulse synchronization. Second, supervision of the breakthrough in innovation, improved methods. Supervision of method, to by passive type to active type change, by everything to focus breakthrough change, by assault supervising to track supervising change, in full using sent letter supervision, and phone urged reported, and heard reported, basic method of while, more to used field check, and random checks, and 目 录 内 容 页 码 1、质量方针„„„„„„„„„„„„„„ 1 2、质量目标„„„„„„„„„„„„„„ 2 3、质量目标分解„„„„„„„„„„„„ 3--7 企业管理部„„„„„„„„„„„„„ 3 安全监察部„„„„„„„„„„„„„ 3 人力资源部„„„„„„„„„„„„„ 3 财务审计部„„„„„„„„„„„„„ 3 现场指挥救援中心„„„„„„„„„„ 3 客货服务公司„„„„„„„„„„„„ 4 地勤服务公司„„„„„„„„„„„„ 4 航空安全护卫公司„„„„„„„„„„ 5 场务修缮公司„„„„„„„„„„„„ 6 信息工程公司„„„„„„„„„„„„ 6 物业管理公司„„„„„„„„„„„„ 6 商贸总公司„„„„„„„„„„„„„ 7 - - WHTHA质量方针和质量目标 版本/修改码 A/1 第1页(共7页) 质 量 方 针 在“人民航空为人民”这一民航宗旨和"保证安全第一，改善服务工作，争取飞行正常"总方针的指导下，武汉天河机场公司本着“为客户创价值，为股东创效益，为社会创财富，为员工创机遇。立足武汉，辐射全国，通达世界，建繁忙枢纽机场”的宗旨，特制定本质量方针: “安全第一、服务至上、效率优先” 本公司要以保证顾客的人身、财产安全为首要质量，以最好的服务和最高的效率为顾客提供最大的利益和便利，并借以保持企业的生命力，以顾客为中心实现我们对顾客的承诺。 1、本方针与公司宗旨相适应、协调，体现了满足要求和持续改进的承诺。 2、质量方针为制订和评审质量目标提供了框架，公司与质量有关的各部门应在此基础上制定相应的质量目标。 3、各级领导要以会议、培训、内部刊物等各种方式将质量方针传达到管理、执行、验证和作业等层次，使全体员工正确理解并坚决执行。 4、公司应不断地对质量方针进行适宜性评审，必要时可对其进行修改以适应公司内外环境的变化，执行《管理评审控制程序》。 5、对质量方针的批准、发布、评审、修改都应实行控制，执行《文件控制程序》。 总经理: 二??三年七月十一日 WHTHA质量方针 第1页(共7页) WHTHA质量方针和质量目标 版本/修改码 A/1 质量方针说明 安全第一:民航，是国家重要的交通运输服务行业。民航安全事 关人民生命财产安全和国家形象，责任重大。党、国 家和人民对民航最基本、最起码的要求，就是保障安 全。安全是民航的生命线，是民航实现服务与取得效 益的基石和前提，失去了安全，服务和效益就无从谈 起;安全还是民航企事业单位的生存、发展之根，因 此，任何一家民航单位都必须把安全放在各项工作的 首位，予以高度重视。 服务至上:服务是企业树立品牌、参与市场竞争的核心内容，只 有不断地服务创新，提高服务质量，企业才能在市场 经济大潮的荡涤中求得生存，获取发展的巨大空间,取 得发展的无穷动力。而且，机场是城市的窗口，是国 家的口岸，服务的优劣直接影响到城市的声誉乃至国 家形象。所以，机场企业必须树立“没有最好、只有 更好”的服务目标，坚持不懈地努力追求服务至上， 才能经受住市场的考验，才能求得长足的发展，才能 不断壮大。 效率优先:民航服务的优势，就在于一个“快”字。民航服务的 特点，是方便、快捷和优质。效率是衡量民航服务质 量的重要标准，是“快”的具体体现;没有高效率， 就“快”不起来，也就没有高质量的服务;追求服务 至上，就必须努力提高工作效率。同时，效率也是企 业取得经济效益的重要途径。 WHTHA质量方针 facilitate decision implementation process step by step. Government offices at all levels in accordance with the notice on further strengthening the supervision work of the municipal government requires, and actively carry out supervision from the following aspects. One is to focus supervision on the implementation of the major decisions and arrangements of the municipal government, in leadership on the major issues of concern to implement, on the people reflect strongly on the hot and difficult problems to solve. Current, to tightly around implement implementation municipal, and Municipal Government proposed of "three a insisted two promote, five big storming six breakthrough" of guideline and General requirements, focus in foster four industry, and construction four base, and created four brand and farmers increase, and project construction, and enterprise reform, and city construction, and private economic, and building harmony social, aspects grasp supervision, makes we of supervision work and city of General thought tune, and and reform development of pulse synchronization. Second, supervision of the breakthrough in innovation, improved methods. Supervision of method, to by passive type to active type change, by everything to focus breakthrough change, by assault supervising to track supervising change, in full using sent letter supervision, and phone urged reported, and heard reported, basic method of while, more to used field check, and random checks, and 质 量 目 标 航空安全目标: , 杜绝运输飞行事故; , 在保证人、机安全的前提下，杜绝劫机、炸机事件发生; , 杜绝重大航空地面事故和特大航空器维修事故; , 机务原因运输飞行事故征候万时率不超过0.45; , 机场因飞行区管理原因造成事故征候万架次率不超过0.1 , 因机场责任造成鸟击事故征候万架次率不超过0.3。 服务质量目标: , 机场航班放行正常率达到98%以上(非机场原因除外) , 杜绝省、市、部级以上新闻媒体曝光 , 旅客有效投诉件数不高于机场旅客年吞吐量的百万分之二(人次)， 货主有效投诉件数不超过年业务量的万分之一(吨) , 不发生机场原因造成的货物被诈骗、冒领事件 , 各类服务设施设备在航班保证时间内完好率不低于98% , 旅客、货主、航空公司、驻场单位的满意率均达到85%以上 , 售票服务满意率达到85% , 客票、行李、货物运输年差错率不超过万分之二。 asp thccurate, short, does not speak empty words, cliches. "Fast", is the emphasis on timeliness. Who want government leaders to grformation grasp typical problem emphasizes the tendency of information, freedom of information caught ... "Excellence", and atargeted, experience in digging out things, refine, eliminate, and strive to achieve dynamic information highlighting the timeliness, policy focus onter submitted; on assigned bygive support to ensure supervision work smoothly. To implementation report system, on main work progress situation to by quarould right to check and coordinate the right, the right to inform the right to criticism, and advice. Departments at all levels sh lf of the Government and responsible to the Government, is an important part of government supervision and Extension, has then behavision work. To establish supervision authority. Government offices carry out inspection, was authorized by the Government, oge and wisdom, to find, to form a Government as the main body, inspection Chambers led sector, caught in all aspects of superowledlish and improve the implementation of the target responsibility system for everyone to task, pressure and power, all your knThird, to put the focal point in the system of supervision on the construction. To implement the responsibility system, estab t decision, and guide work proposed macro views, constantly improve supervision work of level.roots of specific problem, proposed solution of measures and approach, and station in global of height, for Government perfec-d problem of reasons; both for grassoducesector in work practice in the created of success experience; both found work in the exists of problem, and find associate prauthenticity. In supervision process in the, both understand the work of progress situation, and note summary units, and the t sex andunannounced visits to survey and news exposure, more powerful of measures, reflected supervision work of seriousness, and jusDid not submit information for a long time the County (district) and sectoral, this year we will take effective measures zed. munity information networks, information staff, strengthening the work of information. Finished the basic tasks to be criticit information network main channel, building extends to all departments and units, vertical extension to the Township and comrnmenthe level of response and the ability to respond to emergencies and. Third, to open channels of information. Role of key gove held accountable. City and County Government offices and Government departments, we should further perfect duty system, raiseo be eatment and rehabilitation, and so on. Establish a strict responsibility system, of late, fail to hide critical situations, tthe first period of submission to government events, also tracking developments closely, to submit measures, consequences, tr ly inaccordance with the State Council concerning strengthening the emergency notice of significant reporting requirements, not on e important information must be collected quickly reported. Especially urgent important information such as events, in strict2 WHTHA质量方针和质量目标 版本/修改码 A/0 第3页(共7页) 质 量 目 标 分 解 A)企业管理部 , 按照《武汉天河机场有限责任公司服务质量投诉管理细则》 规定 关于下班后关闭电源的规定党章中关于入党时间的规定公务员考核规定下载规定办法文件下载宁波关于闷顶的规定 的 时限，处理投诉及时; , 旅客意见箱的开启每周至少一次，机场网站查询顾客意见每周至少 两次; , 确保合同评审率100%; , 确保顾客的意见得到重视，顾客满意率好; B)安全监察部: , 建立的安全管理模式,应达到统一、规范和量化; , 安全不合格100%采取整改 措施 《全国民用建筑工程设计技术措施》规划•建筑•景观全国民用建筑工程设计技术措施》规划•建筑•景观软件质量保证措施下载工地伤害及预防措施下载关于贯彻落实的具体措施 。 , 安全检查现场巡视每周至少一次; , 安全教育严格按照规定执行。 C)人力资源部: , 确保飞机维修员、客运服务员、货运服务员、安全检查员、汽车驾 驶员、消防员、各类维修工、电工、登机桥操作员持证上岗率100%。 , 根据岗位任职条件，调配人员合理，确保各岗位对人员的需求; , 确保员工岗前培训率100%; D)财务审计部: , 在结算业务过程中不出现差错。 , 对机场地面服务协议，销售代理协议及其他有关协议100%进行财务 评审。 E)现场指挥救援中心 安全目标: WHTHA质量方针 第3页(共7页) facilitate decision implementation process step by step. Government offices at all levels in accordance with the notice on further strengthening the supervision work of the municipal government requires, and actively carry out supervision from the following aspects. One is to focus supervision on the implementation of the major decisions and arrangements of the municipal government, in leadership on the major issues of concern to implement, on the people reflect strongly on the hot and difficult problems to solve. Current, to tightly around implement implementation municipal, and Municipal Government proposed of "three a insisted two promote, five big storming six breakthrough" of guideline and General requirements, focus in foster four industry, and construction four base, and created four brand and farmers increase, and project construction, and enterprise reform, and city construction, and private economic, and building harmony social, aspects grasp supervision, makes we of supervision work and city of General thought tune, and and reform development of pulse synchronization. Second, supervision of the breakthrough in innovation, improved methods. Supervision of method, to by passive type to active type change, by everything to focus breakthrough change, by assault supervising to track supervising change, in full using sent letter supervision, and phone urged reported, and heard reported, basic method of while, more to used field check, and random checks, and 杜绝因现场指挥救援中心原因造成的严重差错、事故征候和航空地 面事故。 服务目标: , 因现场指挥救援中心原因造成的航班延误架次为零。 , 因现场指挥救援中心原因造成的服务有效投诉为零。 , 杜绝因医疗救护工作中人为原因造成的各种医疗事故。 ,)客货服务公司: 安全目标: , 杜绝因飞机配载原因造成的运输飞行事故; , 杜绝因客货服务保障原因造成的重大航空地面事故; , 不发生因违规造成的票证、票据、现款遗失、被盗事故; 服务质量目标: , 不发生与旅客、货主争吵、打架事件; , 杜绝旅客、货主有效投诉和被省、部级以上新闻媒体曝光事件; , 杜绝以权谋私及其他行业不正之风; , 不发生货物被诈骗、冒领事件; , 因客货服务保障原因造成的航班不正常率不超过5?; , 售票服务满意率达到90%以上; , 客票、行李、货物运输年差错率不超过万分之二; , 客货服务保障设施设备在航班保证时间内完好率不低于98%。 ,)地勤服务公司: 安全目标: , 在确保人、机安全的前提下，杜绝劫机、炸机事件发生; , 杜绝重大航空地面事故和特大航空器维修事故; , 机务原因运输飞行事故征候万时率不超过0.45; , 杜绝登机桥、客梯车等移动设备碰撞航空器事故; e important information must be collected quickly reported. Especially urgent important information such as events, in strictasp thccurate, short, does not speak empty words, cliches. "Fast", is the emphasis on timeliness. Who want government leaders to grformation grasp typical problem emphasizes the tendency of information, freedom of information caught ... "Excellence", and atargeted, experience in digging out things, refine, eliminate, and strive to achieve dynamic information highlighting the timeliness, policy focus onter submitted; on assigned bygive support to ensure supervision work smoothly. To implementation report system, on main work progress situation to by quarould right to check and coordinate the right, the right to inform the right to criticism, and advice. Departments at all levels sh lf of the Government and responsible to the Government, is an important part of government supervision and Extension, has then behavision work. To establish supervision authority. Government offices carry out inspection, was authorized by the Government, oge and wisdom, to find, to form a Government as the main body, inspection Chambers led sector, caught in all aspects of superowledlish and improve the implementation of the target responsibility system for everyone to task, pressure and power, all your knThird, to put the focal point in the system of supervision on the construction. To implement the responsibility system, estab t decision, and guide work proposed macro views, constantly improve supervision work of level.roots of specific problem, proposed solution of measures and approach, and station in global of height, for Government perfec-d problem of reasons; both for grassoducesector in work practice in the created of success experience; both found work in the exists of problem, and find associate prauthenticity. In supervision process in the, both understand the work of progress situation, and note summary units, and the t sex andunannounced visits to survey and news exposure, more powerful of measures, reflected supervision work of seriousness, and jusDid not submit information for a long time the County (district) and sectoral, this year we will take effective measures zed. munity information networks, information staff, strengthening the work of information. Finished the basic tasks to be criticit information network main channel, building extends to all departments and units, vertical extension to the Township and comrnmenthe level of response and the ability to respond to emergencies and. Third, to open channels of information. Role of key gove held accountable. City and County Government offices and Government departments, we should further perfect duty system, raiseo be eatment and rehabilitation, and so on. Establish a strict responsibility system, of late, fail to hide critical situations, tthe first period of submission to government events, also tracking developments closely, to submit measures, consequences, tr ly inaccordance with the State Council concerning strengthening the emergency notice of significant reporting requirements, not on 4 WHTHA质量方针和质量目标 版本/修改码 A/0 第5页(共7页) , 杜绝地面行车等级事故; , 地面行车一般事故万台次率不超过1.0。 服务质量目标: , 不发生车辆及楼内设备设施等级事故，各项服务设备设施在航班保 证期内完好率在98%以上。 , 地勤服务满意率达到85%。 , 无报道于省、部级报刊杂志、广播电台、电视台的旅客有效投诉; , 无机组和航空公司服务质量有效投诉;无民航总局、管理局服务质 量问题通报和批评。 , 我方保障的航班正常放行率在98%以上(非我方原因除外)。 , 人员受训和持证上岗率为100%。 I)航空安全护卫公司 安全目标: , 杜绝因安护原因造成的劫机、炸机事件; , 杜绝因安护原因造成的重大、特大空防责任事故; , 不发生安护人员参与的劫机、炸机事件; , 不发生安护人员利用职务之便为不符合安检手续的人提供便利的事 件; , 不发生无证人员、登机手续不全人员及未经安检的行李物品登机事 件; , 安护原因造成的一般事故差错率不超过百万分之一。 服务质量目标: , 杜绝与旅客、货主发生争吵、打架事件; , 杜绝旅客、货主有效投诉和被新闻媒体曝光事件; , 杜绝以权以岗谋私和其它行业不正之风; , 旅客、货主、航空公司、驻场单位对安护工作满意率达90%。 , 对安全检查中发现的安全隐患和问题按进规定期限进行治理和整WHTHA质量方针 第5页(共7页) facilitate decision implementation process step by step. Government offices at all levels in accordance with the notice on further strengthening the supervision work of the municipal government requires, and actively carry out supervision from the following aspects. One is to focus supervision on the implementation of the major decisions and arrangements of the municipal government, in leadership on the major issues of concern to implement, on the people reflect strongly on the hot and difficult problems to solve. Current, to tightly around implement implementation municipal, and Municipal Government proposed of "three a insisted two promote, five big storming six breakthrough" of guideline and General requirements, focus in foster four industry, and construction four base, and created four brand and farmers increase, and project construction, and enterprise reform, and city construction, and private economic, and building harmony social, aspects grasp supervision, makes we of supervision work and city of General thought tune, and and reform development of pulse synchronization. Second, supervision of the breakthrough in innovation, improved methods. Supervision of method, to by passive type to active type change, by everything to focus breakthrough change, by assault supervising to track supervising change, in full using sent letter supervision, and phone urged reported, and heard reported, basic method of while, more to used field check, and random checks, and 改; J)场务修缮公司 , 飞行区场地管理、净空管理、助航灯光的管理应符合《民用航空运 输机场飞行区技术标准》及《规范化管理手册》的要求，保证良好 的适航状态; , 因飞行区管理原因造成事故征候万架次率不超过0.1; , 因机场责任造成鸟击事故征候万架次率不超过0.3; , 对航空垃圾的处理，符合国家《环保法》，避免环境污染。 K)信息工程公司: 安全目标 , 杜绝因设备保障造成的运输飞行事故; , 杜绝重大航空器地面事故; , 杜绝因设备保障造成的严重差错; , 杜绝设备维护维修中的事故、严重差错;年一般差错不超过三次; , 设备运行正常率99.99%，设备运行完好率98%以上。 , 杜绝地面行车等级事故，地面行车一般事故万台次率不超过1.0 服务质量目标: , 不发生旅客有效投诉; , 不发生省部级以上新闻媒体曝光; , 不发生因设备管理或使用原因造成的航班延误; , 不出现民航总局、管理局因服务质量问题的通报和批评。 L)物业管理公司: , 保持侯机楼基础设施运转正常; , 提供的饮用水设备充足; e important information must be collected quickly reported. Especially urgent important information such as events, in strictasp thccurate, short, does not speak empty words, cliches. "Fast", is the emphasis on timeliness. Who want government leaders to grformation grasp typical problem emphasizes the tendency of information, freedom of information caught ... "Excellence", and atargeted, experience in digging out things, refine, eliminate, and strive to achieve dynamic information highlighting the timeliness, policy focus onter submitted; on assigned bygive support to ensure supervision work smoothly. To implementation report system, on main work progress situation to by quarould right to check and coordinate the right, the right to inform the right to criticism, and advice. Departments at all levels sh lf of the Government and responsible to the Government, is an important part of government supervision and Extension, has then behavision work. To establish supervision authority. Government offices carry out inspection, was authorized by the Government, oge and wisdom, to find, to form a Government as the main body, inspection Chambers led sector, caught in all aspects of superowledlish and improve the implementation of the target responsibility system for everyone to task, pressure and power, all your knThird, to put the focal point in the system of supervision on the construction. To implement the responsibility system, estab t decision, and guide work proposed macro views, constantly improve supervision work of level.roots of specific problem, proposed solution of measures and approach, and station in global of height, for Government perfec-d problem of reasons; both for grassoducesector in work practice in the created of success experience; both found work in the exists of problem, and find associate prauthenticity. In supervision process in the, both understand the work of progress situation, and note summary units, and the t sex andunannounced visits to survey and news exposure, more powerful of measures, reflected supervision work of seriousness, and jusDid not submit information for a long time the County (district) and sectoral, this year we will take effective measures zed. munity information networks, information staff, strengthening the work of information. Finished the basic tasks to be criticit information network main channel, building extends to all departments and units, vertical extension to the Township and comrnmenthe level of response and the ability to respond to emergencies and. Third, to open channels of information. Role of key gove held accountable. City and County Government offices and Government departments, we should further perfect duty system, raiseo be eatment and rehabilitation, and so on. Establish a strict responsibility system, of late, fail to hide critical situations, tthe first period of submission to government events, also tracking developments closely, to submit measures, consequences, tr ly inaccordance with the State Council concerning strengthening the emergency notice of significant reporting requirements, not on 6 WHTHA质量方针和质量目标 版本/修改码 A/0 第7页(共7页) M)商贸公司: , 餐饮提供符合国家有关餐饮卫生的行业规定; , 手推车数量确保符合民航有关规定，为吞吐量的万分之一。 WHTHA质量方针 第7页(共7页)