郑州大学现代远程教育《电子商务英语》（电子商务专升本）课程试卷

郑州大学现代远程教育《电子商务英语》（电子商务专升本）课程试卷 郑州大学现代远程教育《电子商务英语》(电子商务专升本)课程 18. The legislation has to ______to various special interest groups. 试卷 A. lead B. cater C. satisfy D. serve 19. You should sign a contract to make your job situation ______. 考试形式:闭卷 A. normal B. common C. regular D. usual 20. There is a (n) _______between logic and metaphysics. 第一部分 客观题 A. bargain B. treaty C. compact D. alliance 一、根据句子的意思选择最恰当的 答案 八年级地理上册填图题岩土工程勘察试题省略号的作用及举例应急救援安全知识车间5s试题及答案 (每题1分，共20分)。 1. They have got into_______troubles. 二、阅读理解(每题2分，共20分)。 A. monetary B. affluent C. financial D. miserable Passage 1 2. The time has come for the company to _______after years of rapid expansion. A. consist B. consider C. consolidate D. combine To deliver the type of customer support that you want, you may have to look at your current organization and 3. There are ________ benefits in the new system. make changes. For the Intel e-commerce Web site the decision to restructure proved crucial. E-business, arid A. concise B. precise C. tangible D. metal the customers' expectations of thorough and immediate access to information blur the lines between internal 4. One warning ________ to stop her doing it. and external support. A. suffered B. sufficed C. suggested D. provided Before the e-commerce launch, Intel's support was split into two groups: The InformationTechnology 5. I am thinking of a close relationship with my competitors. Technical Assistance Center (TAC) that helped employees access the corporate intranet and other resources; A. performing B. settling C. organizing D. establishing and Intel Customer Support (ICS) that provided assistance with Intel (R) products. 6. What he has done fully our views that he would win the reward. But now that customers would need help navigating Intel (R) business systems, whowould handle the task? In A. justified B. simplified C. declared D. adjusted the end, Intel created a new group from the ranks of InformationTechnology TAC to provide customer support. 7. I spent a very _______hour in the library. The purpose was to put technical expertise at theedge of the business, where customers could get at it quickly. A. productive B. creative C. predictive D. profitable Your support team is at the heart of your e-business's success. Focus attention on supportpersonnel, making 8. The business has ______from having one office to having twelve. sure they understand and share your support goals, and be certain they havethe resources needed to achieve A. broadened B. enlarged C. expanded D. extended those goals. At Intel, assembling the team was a serious effort. 9. We _______the shops and the post office as soon as we moved into the town. "It was a challenge to find the right group of folks," says Josh Hilliker, e-commerce Website operations A. determined B. located C. specified D. settled manager and former manager of Intel. com Support Worldwide. "However, westarted with an excellent 10. Do you have any idea how to _______ the sales of this product? technical team that had the desire to build their awareness of externalcustomer needs. Now we have a team in A. advance B. promote C. raise D. urge place with both deep technical knowledge and a strongdesire to meet the needs of the customer," says Hilliker. 11. Industrial development is being ______in the west of the country. "We drew heavily from our existing Intranet support group because that group had an existing understanding A. concentrated B. tensed C. adjusted D. gathered of system configurations, extreme browser awareness, and overall HTML experience." 12. Refloating the sunken ship proved ________because of the great expense. Product knowledge, although undoubtedly vital, is not enough. There are plenty of otherareas that need careful A. feasible B. improbable C. impractical D. inworkable attention. In particular, support personnel must be keenly aware of thecustomer environment. For instance, the patchwork of laws limiting the export of strong encryption technology means that queries about the use of 13. He ______his first book to his mother. A. committed B. dedicated C. assigned D. appointed 128-bit encryption must be referred to local representatives. 14. She ______large profits from her unique invention. A. reaped B. gathered C. rewarded D. built 21. The distinction between internal and external support becomes unclear because of ______. 15. He ______all offers of friendship. A. the type of customer support that you want A. recognizes B. disown C. repudiates D. punishes B. the Intel e-commerce Web site 16. The smaller workshops are ____ to the main conference. C. the customers' expectations of thorough and immediate access to information A. subsidiary B. coordinate C. substantial D. substantive D. the changes of your current organization 17. The government is _____ a new education policy. A. expressing B. formulating C. defining D. vocing 共 页 第 页 22. Some people were selected from TAC to provide customer support because _____. will continue to develop 'e-banksolutions that suit the Korean financial environment in accordance with the A. they are more experienced trend of technologydevelopment so as to meet Korean banks' diverse demands." B. they have technical expertise C. it is easier for customers to find them 26. The passage was most probably taken from a _______. D. they can provide assistance with Intel products A. news report 23. What is the most important for the support team? B. book on e-business A. The support personnel. C. Book on banking B. The services they provide. D. book on management C. The support goals. 27. It can be inferred that this passage was most probably written in _______. D. The efforts they take. A. 1991 24. Josh Hilliker is quoted to ______. B. 2000 A. explain Intel's e-business model C. 2001 B. show how Intel provides support for customer D. ten years ago C. show Intel has organized a support team successfully 28. A good banking system requires _______. D. show Intranet support is also important for customer support A. high-level stability 25. The central topic of the passage is ______. B. effectiveness to process a large volume of transactions A. TAC C. customer-oriented service B. ICS D. all of the above C. customer environment 29. A next generation banking system is characterized by the fact that it _______. D. customer support A. can provide transactions with high stability B. allows for the sale of one-on-one tailored product Passage 2 C. allows for various channels accessible from an easy interface Kookmin Bank (Korea) has launched a next-generation banking system based on IBM's e-bank solution that will D. provides good operation environments provide clients with an advanced total financial solution, enabling nearly40 million transactions per day. 30. Lee Sang-ho's words show that ______. The e-bank solution is based on IBM's NFI (Network Financial Institution), and modifiedin accordance with the A. the next-generation banking system is already popular in financial industry Korean financial environment. B. more advanced bank solutions will be developed by IBM Kim Yoon-su, Executive PM of Kookmin Bank who led the project of the next-generationsystem, said, C. Kookmin Bank will be sure to succeed in financial industry "Kookrnin Bank established its first general online system in 1991. After 10years, we again successfully D. IMB is taking a lead in the information technology. established a next-generation banking system for the first time inKorea and now we can provide stable processing of 40 million transactions daily around-the-clockand around-the-year. The successful establishment of 第二部分主观题 the next-generation banking system hassignificantly enhanced Kookrnin Bank's competitiveness by providing various services to customers and to flexibly cope with the drastically changing financial environment." 一、根据句子的意思在下列方框中挑选合适的 单词 英语单词 下载七年级上册英语单词表下载英语单词表下载深圳小学英语单词表 下载高中英语单词 下载 ，并用适当的形式填空(每空1分，E-bank meets the banking system's requirements, including., a high-level stability to provide online transaction 共15分)。 service without outage; effectiveness to process a large volume of over 40million transactions daily; establish authorization synergy transmit application customer-oriented service that allows for the sale of one-on-one tailored product; designed to fulfill key fundamental internal mechanisms operation evaporate next-generation business requirements such as a quickproduct development system, a 24 x 365 operations regarding infancy reduction eliminate finance environment, and easy interface to variousnew channels. Lee Sang-ho, Financial Services Sector Executive of IBM Korea, said, "We are pleased tobe a part of Kookmin 1. The removal of _______trade barriers in the European Union was expected to create Bank's establishment of advanced information technology through thenext-generation system. We believe that between five and six million jobs. Kookmin Bank will be able to flexibly cope with therapidly changing financial industry through the 2. The local authority has refused to _______the scheme. next-generation system. The sales of mainframeto financial institutions are increasing worldwide. IBM Korea 3. There are no _______for transferring funds from one department to another. 4. The project was cancelled while it was still in its _______. 5. She's now firmly _______in business as an art dealer. 6. The company is being requested _______its employment policy. 7. This information cannot be disclosed without ________from a minister. 8. I understand the _______of computers in a general way, but not in detail. 9. The potential _______between the two companies makes them ideal candidates for a merger. 10. Your letter has been _______to the authorities concerned. 11. The government decided to make a 30% _______in the prices of medicines. 12. That rule has no _______to this particular case. 13. It is very important for us to _______the air pollution. 14. The _______question is how to protect the rare animals from extinction. 15. Mary's hope of going to college _______. 二、翻译(共45分) (1)英译汉(每题1分，共10分)。 16. customer relationship management 17. business reengineering 18. return on investment 19. mail-order operation 20. chief technology officer 21. sales-force automation software 22. electronic bill presentment and payment 23. multilingual searches 24. comparison shopping 25. electronic signature (2)汉译英(每题1分，共10分)。 26.良好声誉的无形价值 27. 经营 职责 岗位职责下载项目部各岗位职责下载项目部各岗位职责下载建筑公司岗位职责下载社工督导职责.docx 28. 实现企业战略 29. 管理和追踪存货 30. 最新的产品选择 31. 局域网 32资金转移 33. 智能搜索引擎 34. 非契约购买 35. 电子商务环境 (3)翻译句子(共25分)。 36.需要探讨的问题是公司是否有能力处理在线订单并且使顾客一直满意。 37. 从实际操作来看，电子帐单付兑能给公司每笔清单节省25,到30,的费用。 38. 为了营造这样一个环境，管理人员需要一下子面临许多的信息，这些信息是以用户软件的 标准 excel标准偏差excel标准偏差函数exl标准差函数国标检验抽样标准表免费下载红头文件格式标准下载 为基础的。 39. The purpose was to put technical expertise at theedge of the business, where customers could get at it quickly. 40. IBM Korea will continue to develop 'e-banksolutions that suit the Korean financial environment in accordance with the trend of technologydevelopment so as to meet Korean banks' diverse demands. 共 页 第 页