剑桥国际商务英语口试指南(v)

剑桥国际商务英语口试指南(v) BULATS口试练习 PART ONE: INTERVIEW 1. What do you know about the speaking test in BEC Vantage? 2. Could you say a few words about the format of the speaking test? 3. Why do you like Xiamen so much? 4. What are your favorite leisure activities? 5. What do you think people take up hobbies? 6. Would you like to say something about your work and responsibilities? 7. How would you like to describe yourself? 8. Do you think learning to play chess can help us in any way when we do business? 9. What do you like most about your job / studies. 10. What’s your view on the benefits of sports? 11. What made you decide to take BEC test? Are you going to change your job? 12. What would be your favorite job? 13. What can you tell me about China’s advertising? 14. Would you like to give me a general introduction of the test of BEC? 15. Is there any relationship between your dream and you decision of talking this test? 16. Why do you think talking BEC test can improve your English? 17. What kind of dresses do you like to wear most? 18. Can you talk about Chinese woman in terms of their social position? 19. Have you ever thought of your future career in terms of your position as a woman? 20. Where do you live and how did you get here? 21. What do you know about Xiamen’s taxi service? 22. As a student, do you think examinations do more harm than good or vice versa? 23. Would you tell me your impression of the academic life in your school? 24. Is there anything you are not quite satisfied in terms of your study? 25. What do you plan to do after graduation? 26. Don’t you think you need time to find yourself before your decide what is suitable for you? 27. What music do you like most and why? 28. Why do you like popular music? 29. If you were offered a lot of job opportunities, how would you choose from them? 30. Which one do you think is more important? 31. Do you want to make a comment on what we were discussing just now? 32. I would like to know your opinion about making money? 33. Would you like to introduce yourself in terms of your life experience? 34. Are you satisfied with what you do now? 35. What are the advantages of not having to work from eight to five? 36. What do you think of your job and do you mind if you have to do the same job without any change? 37. Don’t you think even if you are not able to change your job, you still can do something to make it less dull? 38. What do you like most about your job/studies? 39. Do you find the Internet useful for your work/studies? 40. Do you think the Internet will become more widely used by companies in the future? 41. Do you think that the Internet is an effective channel for marking a company’s products? 42. Do you think other forms of advertising will continue to be more important than the Internet? 43. How ambitious are you for your career? 44. Do you think that you are or would be a good manager? 45. Would you rather be a manager in a small company or a large corporation? 46. Would you like to be the head of your own business? 47. How do you feel about being away from home on business? 48. Do you think all hotels should provide special facilities for business people? 49. Do you think it is an advantage to stay in a large international hotel rather than a small hotel when on business? 50. Do you prefer to stay in a hotel on your own or with colleagues? 51. How important is it to you to have flexible working hours? 52. Do you think that companies should control the number of extra hours staff work? 53. Do you work more effectively at certain times of the day? 54. Do you work faster when you have to meet a deadline? 55. Are you influenced by company logos when you choose services or products? 56. What kinds of popular events or personalities do you think companies should be involved in sponsoring? 57. Do you think that sponsoring sports events or personalities is the most effective form of advertising? 58. Do you think companies will make more use of sponsorship in the future as a way of advertising? 59. Do you think it is better to use your free time in a hotel working or relaxing? 60. Which specific skills will you need most in your career? 61. What qualities does a good employee need to have? 62. To what extent is it possible to train people in interpersonal skills? / Can people be trained to work well with other people? 63. Which special qualities do you think managers need to have? 64. Is it important to be able to choose your working hours? 65. What do you consider difficult / enjoyable about talking to someone you’ve never met before? 66. What impression do you try to give to the people you deal with in business? 67. What are the advantages / disadvantages of communicating with someone in a face-to-face meeting? 68. What are the advantages / disadvantages of communicating with someone in writing? 69. What does the term ―business English‖ mean to you? 70. Imagine your office is about to be computerized. What advantages and disadvantages can you see in using electronic machines? 71. How do you, as a customer, deal with bad after-sale service? 72. Suppose someone complained about your after-sales service: how would you deal with this? 73. Does anyone in the group have any ―horror stories‖ of cases of particularly bad after-sales service? 74. How to chair the meeting? 75. What are your suggestions about improving working conditions? 76. What should be included in a resume? 77. What are your views about job-sharing? What seem to be the advantages and disadvantages of this? 78. Would you encourage or discourage job-sharing if you were an employer? 79. What are the advantages and disadvantages of the system of flexible working hours? PART TWO MINI-PRESENTATION 1. What’s important when…? Planning a presentation . Finding out about the audience . Researching the topic Why is it important to know who the audiences are? How important is it to research the topic? (Why?) 2. What is important when…? Aiming to improve customer service . Staff training . Customer satisfaction surveys Is staff training the most important thing to consider? (Why/Why not?) Why is it essential to consider surveys of customer satisfaction? 3. What is important when…? Managing a project . Encouraging teamwork . Keeping to schedule Is teamwork the most important thing to consider? (Why/Why not?) Why is it important to keep to the schedule? 4. What is important when…? Motivating staff . Financial benefits . Career development opportunities How important are financial benefits for motivating staff? (Why/Why not?) How important is it to offer opportunities for career development? (Why?) 5. What is important when…? Dealing with competition . Pricing policies . Advertising strategies Why are pricing policies important to consider? How important is it to consider advertising strategies? (Why?) 6. What is important when…? Planning health and safety training . Selecting topics . Selecting staff to attend Why is selecting the right topics important? Why is it essential to select the right staff to attend the training course? 7. What is important when…? Choosing new office equipment . Prices and discounts . Brand names Are prices and discounts the most important things to consider? (Why/Why not?) How important is the brand name? (Why/Why not?) 8. What is important when…? Entertaining foreign business clients . Venue for entertainment . Cultural differences How important is the venue for the entertainment? (Why?) Why is it important to consider cultural differences? 9. What is important when…? Aiming to reach new markets . Market research . Advertising Why is it essential to carry out market research? How important is it to consider advertising? (Why?) 10. What is important when…? Choosing a management training course to attend . Program contents . Length of course Why is it important to consider the program contents carefully? How important is the length of the course? (Why/ Why not?) 11. What is important when…? Relocating a business . Local workforce available . Location of site How important is it to consider the local workforce available? (Why?) Why is it important to consider the location of the site? 12. What is important when…? Advertising a new product . Target markets . Choice of media Why is it essential to consider the target markets? How important is the choice of advertising media? (Why?) 13. What is important when…? Starting a new job . Knowledge of company procedures . Help from company staff It is essential to know about company procedure? (Why/Why not?) How important is it to have help from existing staff? (Why?) 14. What is important when…? Selecting staff for marketing trips abroad . Position in the company . Previous experience of other countries Is the position of members of staff the most important thing to consider? (Why/Why not?) How important is it for staff to have previous experience of working in other countries? (Why/Why not?) 15. What is important when…? Aiming to reduce production costs . Efficiency of production line . Cost of raw materials Is increasing the efficiency of the production line the most important thing to consider? (Why/Why not?) How important is it to make savings on the cost of the raw materials? (Why?) 16. What is important when…? Choosing people to work in teams . Variety of experience . Personal qualities Is variety of experience the most important thing to consider? (Why/ Why not?) Is it essential to consider personal qualities? (Why/Why not?) 17. What is important when…? Dealing with a heavy workload . Time management . Sharing tasks Why are time management skills essential? How important is it to share tasks with other staff? (Why/Why not?) 18. What is important when…? Developing new products . Market research . Pricing Is it essential to carry out market research? (Why/Why not?) How important is the pricing of a new product? (Why?) PART THREE DISCUSSION 1. Program for New Staff The manufacturing company you work for would like to introduce a full program of training for new staff. You have been asked to help prepare the program. Discuss the situation together, and decide: . what should be covered by the training program . how else new staff can be helped to settle into their jobs as quickly as possible 2. Company Dress Code Your Managing Director is unhappy with the general standard of dress among staff. You have been asked to make recommendations about introducing a dress code or company uniform. Discuss the situation together, and decide: . what the advantages and disadvantages of having a company uniform would be . what kind of dress code would be appropriate for staff in different types of jobs 3. Staff Training Your company has decided to use an outside agency for training sales staff. You have been asked to have preliminary discussions with the agency to organize this. Discuss the situation together, and decide: . what information you will need to provide for the agency . what kinds of questions you will need to ask the agency 4. Company Video The manufacturing company you work for is planning to make a video to show to potential customers and investors. You have been asked to help with planning the video. Discuss the situation together, and decide: . which departments and activities in the company should be included in the video . which company personnel should appear in the video 5. Business Magazine Article An international business magazine is sending a journalist to write about your region, and wants to include and article about the retail company you work for. You have been asked by your company to help the journalist plan the article. Discuss the situation together, and decide: . what kinds of information should be included in the article how this article could benefit your company 6. Opening a Branch Abroad The retail company you work for has decided to open a branch abroad for the first time. You have been asked to help with the planning of the new branch. Discuss the situation together, and decide: . what staffing arrangements might be necessary for the new branch . which information about premises in that country it would be useful to find out about 7. Entertaining Foreign Clients Your company is entertaining a group of foreign clients for three days, including one non-working day. You have been asked to play a programme for visit. Discuss the situation together, and decide: . what kinds of activities would be suitable for the visit. . what information it would be useful to know about the clients before finalizing the programme A: WHAT IS IMPORTANT WHEN…..? DECIDING WHETHER TO APPLY FOR A NEW POST ? LOCATION ? CAREER PROSPECTS ? ? B: WHAT IS IMPORTANT WHEN…..? ORGANIING AN IN-HOUSE TRAINING COURSE ? COURSE CONTENTS ? PARTICIPANTS SELECTED ? ? C: WHAT IS IMPORTANT WHEN…..? RECRUTING SENIOR STAFF ? RECRUITMENT AGENCIES ? FINANCIAL INCENTIVES ? ? A: WHAT IS IMPORTANT WHEN…..? ATTENDING AN INTERVIEW ? APPEARANCE OF APPLICANT ? APPLICANT’S KNOWLEDGE OF COMPANY ? ? B: WHAT IS IMPORTANT WHEN…..? PLANNING MARKET RESEARCH ? TYPES OF QUESTIONS ? TYPE OF PEOPLE ? ? C: WHAT IS IMPORTANT WHEN…..? PREDICTING PROFITS ? CURRENT SALES FIGURES ? MARKET TRENDS ? ? Task card 3 A: market research: the importance of doing market research before launching a new product. B: Finance: the importance of foreign investment for a company C: Training: how to monitor internal staff training schemes effectively Task 4 Customer Involvement Your company has decided to try to increase customer involvement in the range and quality of its products. You have been considered how this could be done. Discuss, and decide together: ? How customer opinion of products can be obtained most effectively ? What use a company should make of information provided by customers. Task 4 Company visitor A group of business people from a foreign trade delegation are visiting your company next month. You have been asked to help prepare a programme of activities for the visitors. Discuss the situation together, and decide: ? what kinds of activities would be suitable for the visitors ? how to entertain the visitors outside working hours Task 4– examiner’s copy (for 2 candidates) Customer Involvement You company has decided to try to increase customer involvement in the range and quality of its products. You have been considered how this could be done. Discuss, and decide together: ? How customer opinion of products can be obtained most effectively ? What use a company should make of information provided by customers. Employee of the Year Award Your company has decided to introduce an Employee of the Year Award. You have been given the task of organizing this scheme. Discuss, and decide together: ? What criteria should be used to select the winner? ? Which people inside and outside the company should be asked to help choose the winner ? What kinds of rewards would be most suitable for the winner Cutting Departmental Costs Costs involved in running your department have risen sharply, you have been asked to consider how these costs could be reduced. Discuss, and decide together: ? What reasons there might be for the sudden increase ? How staff can be encouraged to help reduce costs No Smoking Policy Your company is considering introducing a No-Smoking policy . You have been asked to give your opinions on policy: Discuss, and decide together: ? What are the advantages and disadvantages of having a No-Smoking policy in a company ? Which part of a company’s premises should be included in a No-Smoking policy ? How the company could deal with any objections from staff who are smoking A: Time Management: the importance of punctuality in all aspects of work. B: Recruitment: how to ensure that job advertisements attract appropriate applicants. C: Customer Relations: how to set up an effective customer services system. Task Card 2 A: Advertising: how to advertise a new product effectively. B: Staff Management: the importance of assessing staff performance effectively C: Product Development: how to decide when is the right time to withdraw a product from the market. Task card 3 A: Market Research: the importance of doing market research before launching a new product. B: Finance: the importance of foreign investment for a company C: Training: how to monitor internal staff training schemes effectively. BEC中级口试样 题 快递公司问题件快递公司问题件货款处理关于圆的周长面积重点题型关于解方程组的题及答案关于南海问题 PART 1: Interview (about 3 minutes) Phase 1 (compulsory): for 2 candidates Greetings and introductions Back-up Interlocutor: Good morning/afternoon/evening. I’m (full name) and this is my colleague(full name ). She/he’s just going to listen to us. Could I have your mark sheets, please? Thank you. (pass mark sheets to the Assessor) (To*A)What’s your name ? Where are you from? Thank you.(To* B)And you? what’s your name ? where are you Thanks. from? Do you work or are you a student in (?name of country), *B. Do you work or are you a (What work do you do?/what do you study? ) student in (?name of country), *B. What about you, *A? (What work do you do?/what do (What work do you do?/what do you study? ) you study? ) What do you like most about What do you like most about your job/studies in your job/studies in (?name of country),(why?) (?name of country),*A?(why?) What about you, *B?(why?) *USE CANDIDATES’ NAMES THROUGHOUT THE TEST USE OR DELETE AS APPROPRIATE. Phase2: Frame 1(for 2 candidates) Interlocutor: Now I’m going to ask you both some questions about career opportunities. Career Opportunities Back-up How important is it to you to have opportunities for Are opportunities for promotion promotion in your career,*A?(why/why not?) important to you? (why/why not?) How important is it to you to have How about you, *B?(how important is it you to have opportunities for promotion in opportunities for promotion in your career?) (why/why your career, (why/why not?) not?) Shall all staff have training Do you think companies should provide training for opportunities? (why/why not?) possible future career opportunities for all staff, *B? Do you think companies should (why/why not?) provide training for possible future career opportunities for all *A, what do you think? staff,? (why/why not?) Is the opportunity to work abroad important to you in Would you like to work abroad? your career,*A? (why/why not?) (why/why not?) Do you think it is better for your career to stay in one Is it better for your career to stay company or to work for a number of companies, *B? in one company or to work for a (why/why not?) number of companies? (why/why not?) Phase 2: Frame 2 (for 3 candidates) Interlocutor: Now I’m going to ask you all some questions about job interview. Job Interview Back-up Can you tell me about a successful interview you have had, *A?(why do you think you were successful/?) How about you,*B? (why do you think you were Can you tell me about a successful/?) successful interview you have had? And what about you ,*C? (why do you think you were successful/?) Can you tell me about a successful interview you have Do you think interviews are the best method of judging had? applicants’ suitability for a job, *B?(why/why not?) Are interviews the best way to What do you think, *C? (why/why not?) decide whether a job applicant is suitable? (why/why not?) And you *A, what do you think? (why/why not?) Do you think interviews are How do you prefer to prepare for an interview,*C?(why?) the best method of judging an applicant’s suitability for a What do you think creates a good or bad impression at an job? (why/why not?) interview,*A? (why?) Do you think interviews are How do you prefer to deal with stress before and during an the best method of judging an interview,*B? (why?) applicant’s suitability for a job? (why/why not?) How do you prepare for an interview? (why) What creates a good or bad impression at an interview? (why) What do you do about stress before and during an interview? (why) *USE CANIDIATES’ NAMES TGROUGHOUT THE TEST Part 2 : Mini presentations for 2 candidates (about 6 minutes) Thank you. That’s the end of the first part of the test. In the next part, you are each going to give a short presentation. I’m going to give each of you a choice of 3 topics. I’d like you to choose one of the topics and give a short presentation on it for about a minute. You will have a minute to prepare for this and you can make notes if you wish while you prepare. After you have finished your talk, your partner will ask you a question. All right? Here are your topics. [Interlocutor hands each candidate a different topic card, and some paper and a pencil for notes.] Choose one of the topics to talk about. You can make notes. [Allow I minute’s preparation time. Both candidates prepare their talks at the same time, separately.] All right, Now, *B, which topic have you chosen, A,B or C?[ ] would you like to talk about what you think is important when (×××) [Allow 45 seconds to 1 minute. Only use back-up questions if the candidate is unable to speak without prompting] Thank you. Now,*A, please ask *B your question about his/her talk. Thank you. All right. Now, *A, which topic have you chosen, A,B or C? [ ] would you like to talk about what you think is important when (×××) [Allow 45 seconds to 1 minute. Only use back-up questions if the candidates is unable to speak without prompting] Thank you. Now,*A, please ask *B your question about his/her talk. Thank you. [Retrieve materials] *USE CANDIDATES’ NAMES THROUGHOUT THE TEST Part2: Mini presentations for 3 candidates (about 8 minutes) Thank you. That’s the end of the first part of the test. In the next part you are going to give a short presentation. I’m going to give each of you a choice of 3 topics. I’d like you to choose one of the topics and give a short presentation on it for about a minute. You will have about a minute. You will have a minute to prepare for this and you can make notes if you wish while you prepare. After you have finishes you talk, your partner will ask you a question. All right? Here are your topics. [Interlocutor hands each candidate a different topic card, and some paper and a pencil for notes.] Choose one of the topics to talk about. You can make notes. [Allow I minute’s preparation time. Both candidates prepare their talks at the same time, separately.] All right, Now, *B, which topic have you chosen, A,B or C?[ ] would you like to talk about what you think is important when (×××) [Allow 45 seconds to 1 minute. Only use back-up questions if the candidates is unable to speak without prompting] Thank you. Now, *C, please ask *B your question about his/her talk. Thank you. All right. Now, *A, which topic have you chosen, A,B or C? [ ] would you like to talk about what you think is important when (×××) [Allow 45 seconds to 1 minute. Only use back-up questions if the candidates is unable to speak without prompting] Thank you. Now,* B, please ask * A your question about his/her talk. All right, Now, *B, which topic have you chosen, A,B or C?[ ] would you like to talk about what you think is important when (×××) [Allow 45 seconds to 1 minute. Only use back-up questions if the candidates is unable to speak without prompting] Thank you. Now,* A, please ask * C your question about his/her talk. Thank you. [Retrieve materials] Part 3: Collaborative task and discussion for 2 candidates (about 5 minutes) Now, in this part of the test you are going to discuss something together. [Point to the card showing the task while giving the instructions below] You have about 30 seconds to read this task carefully, and then about 3 minutes to discuss and decide about it together, you should give reasons for your decision and opinions. You don’t need to write anything. Is that clear? [Place the card in front of candidates so hat they can both see it] [ If necessary give clarification. Then allow 30 seconds for candidates to absorb the information and to think how to begins.] I’m just going to listen and then ask you to stop after about 3 minutes. Please speak so that we can hear you. [After the candidates have finished speaking, the interlocutor asks questions and finishes the speaking test as directed on the examiner’s copy of the task card.] Now, in this part of the test you are going to discuss something together. [Point to the card showing the task while giving the instructions below] You have about 30 seconds to read this task carefully, and then about 3 minutes to discuss and decide about it together, you should give reasons for your decision and opinions. You don’t need to write anything. Is that clear? [please the card in front of candidates so hat they can both see it] [ If necessary give clarification. Then allow 30 seconds for candidates to absorb the information and to think how to begins.] I’m just going to listen and then ask you to stop after about 3 minutes. Please speak so that we can hear you. [After the candidates have finished speaking, the interlocutor asks questions and finishes the speaking test as directed on the examiner’s copy of the task card.] Task Card 1 A: WHAT IS IMPORTANT WHEN…..? DECIDING WHETHER TO APPLY FOR A NEW POST ? LOCATION ? CAREER PROSPECTS ? ? B: WHAT IS IMPORTANT WHEN…..? ORGANIING AN IN-HOUSE TRAINING COURSE ? COURSE CONTENTS ? PARTICIPANTS SELECTED ? ? C: WHAT IS IMPORTANT WHEN…..? RECRUTING SENIOR STAFF ? RECRUITMENT AGENCIES ? FINANCIAL INCENTIVES ? ? Task Card 1—Examiner’s copy A: WHAT IS IMPORTANT WHEN…..? DECIDING WIIETHER TO APPLY FOR A NEW POST ? LOCATION ? CAREER PROSPECTS How important is the location of the new job? (why?) Are career prospects the most important thing to consider? (why or why not?) Select from the following additional prompts(if the above have already been covered): Is it essential to look closely at the job advertisement? (why/why not?) What kinds of information about the company is it important to find out? (why?) B: WHAT IS IMPORTANT WHEN…..? ORGANIING AN IN-HOUSE TRAINING COURSE ? COURSE CONTENTS ? PARTICIPANTS SELECTED What aspects of the course contents is it essential to consider? (why?) Why is it essential to select participants carefully? Select from the following additional prompts(if the above have already been covered): How important is the length of the course? (why?) Why is it essential to evaluate the course? C: WHAT IS IMPORTANT WHEN…..? RECRUTING SENIOR STAFF ? RECRUITMENT AGENCIES ? FINANCIAL INCENTIVES How useful are recruitment agencies when recruiting senior staff?(why /why not?) What kinds of financial incentives is it important to consider offering? (why?) Select from the following additional prompts(if the above have already been covered): How important are references from previous employers? (why?) Why is it essential to provide effective induction for senior staff joining a company? Task Card 2 A: WHAT IS IMPORTANT WHEN…..? ATTENDING AN INTERVIEW ? APPEARANCE OF APPLICANT ? APPLICANT’S KNOWLEDGE OF COMPANY ? ? B: WHAT IS IMPORTANT WHEN…..? PLANNING MARKET RESEARCH ? TYPES OF QUESTIONS ? TYPE OF PEOPLE ? ? C: WHAT IS IMPORTANT WHEN…..? PREDICTING PROFITS ? CURRENT SALES FIGURES ? MARKET TRENDS ? ? Task Card 2—Examiner’s Copy A: WHAT IS IMPORTANT WHEN…..? ATTENDING AN INTERVIEW ? APPEARANCE OF APPLICANT ? APPLICANT’S KNOWLEDGE OF COMPANY Is the appearance of the applicant the most important thing to consider? (why/why not?) Why is it be important to consider how much the applicant knows about the company? Select from the following additional prompts(if the above have already been covered): How important is it to consider the personality of the applicant? (why/why not?) How important is the way the applicant deals with the question? (why?) B: WHAT IS IMPORTANT WHEN…..? PLANNING MARKET RESEARCH ? TYPES OF QUESTIONS ? TYPE OF PEOPLE Are the type of questions you are going to ask the most important thing to consider? (why/why not?) Why is it important to consider the type of people to include in the survey? Select from the following additional prompts(if the above have already been covered): How important is it to consider the number of people to question? (why?) Is it important to consider how the research is carried out? (why/why not?) C: WHAT IS IMPORTANT WHEN…..? PREDICTING PROFITS ? CURRENT SALES FIGURES ? MARKET TRENDS Are current sales figures the most important thing to consider? (why/why not?) Why is it important to consider market trends? Select from the following additional prompts(if the above have already been covered): Why is it essential to estimate future expenditure ? How important is it to consider expected average incomes? (why?) Task card 3 A: market research: the importance of doing market research before launching a new product. B: Finance: the importance of foreign investment for a company C: Training: how to monitor internal staff training schemes effectively Task 4 Customer Involvement Your company has decided to try to increase customer involvement in the range and quality of its products. You have been considered how this could be done. Discuss, and decide together: ? How customer opinion of products can be obtained most effectively ? What use a company should make of information provided by customers. Task 4 Company visitor A group of business people from a foreign trade delegation are visiting your company next month. You have been asked to help prepare a programme of activities for the visitors. Discuss the situation together, and decide: ? what kinds of activities would be suitable for the visitors ? how to entertain the visitors outside working hours Task 4– examiner’s copy (for 2 candidates) Customer Involvement You company has decided to try to increase customer involvement in the range and quality of its products. You have been considered how this could be done. Discuss, and decide together: ? How customer opinion of products can be obtained most effectively ? What use a company should make of information provided by customers. Interlocutor: [Select one or more of the following questions as appropriate to redress any imbalance in part 3, or to broaden the discussion.] ? How important is it for companies to consider the wishes of its customer?(why?) ? Are there any disadvantages for companies in taking into consideration customers’ opinions? (why?) ? How can companies influence customer needs? ? Does advertising have a mainly positive or negative effect on consumers? (why?) ? Is customer opinion likely to increase or decrease in importance with the growth of internet trading? (why?) Thank you. That is the end of the speaking test [retrieve materials] Task 4 – examiner’s copy (for 2 candidates) Company visitor A group of business people from a foreign trade delegation are visiting your company next month. You have been asked to help prepare a programme of activities for the visitors. Discuss the situation together, and decide: ? what kinds of activities would be suitable for the visitors ? how to entertain the visitors outside working hours Interlocutor: [Select one or more of the following questions as appropriate to redress any imbalance in part3, or to broaden the discussion.] ? What kinds of information about your company would you give to members of a foreign trade delegation? (why?) ? Is socializing with clients an important part of business? ? Is you were invited to join a foreign trade delegation, which country would you most like to visit?(why?) ? How can companies increase their international contacts? ? Do you think business will become more global in the future? (why/why not?) ? Do you think English will continue to be the most widely-used language in international business? (why/why not?) Thank you. That is the end of the speaking test. [Retrieve materials] Task 5 Employee of the Year Award Your company has decided to introduce an Employee of the Year Award. You have been given the task of organizing this scheme. Discuss, and decide together: ? What criteria should be used to select the winner? ? Which people inside and outside the company should be asked to help choose the winner ? What kinds of rewards would be most suitable for the winner Task 5 Examiner’s Copy – for 3 candidates Employee of the Year Award Your company has decide to introduce an Employee of the Year Award. You have been given the task of organizing this scheme. Discuss, and decide together: ? What criteria should be used to select the winner ? Which people inside and outside the company should be asked to help choose the winner ? What kinds of rewards would be most suitable for the winner Interlocutor:[Select one or more of the following questions as appropriate, to redress any imbalance in part 3, or to broaden the discussion] ? Are awards an effective way of motivating staff? (why?/why not?) ? Are there any disadvantages in having awards of this type? (why?) ? What other ways are there of maintaining motivation among employees? ? How important is it for staff to work as members of a term? (why?) ? What effect is the increase in part-time and freelance work likely to have on employee relationships in a company? (why? Thank you. That is the end of the speaking test. [Retrieve materials] Task 6 Cutting Departmental Costs Costs involved in running your department have risen sharply, you have been asked to consider how these costs could be reduced. Discuss, and decide together: ? What reasons there might be for the sudden increase ? How staff can be encouraged to help reduce costs Task 6 Examiner’s copy –for 2 candidates Cutting Departmental Costs Costs involved in running your department have risen sharply, you have been asked to consider how these costs could be reduced. Discuss, and decide together: ? What reasons there might be for the sudden increase ? How staff can be encouraged to help reduce costs Interlocutor:[Select one or more of the following questions as appropriate, to redress any imbalance in part 3, or to broaden the discussion] ? Who should take responsibility for controlling costs in a department? (why?) ? Which are the areas which are usually most cost- intensive within a department? (why?) ? Should each area in a company be self-sufficient financially? (why?/ why not?) ? Are there areas in a department where money is often wasted? Which are they? ? Is the current attitude that the costs likely to continue to increase on a world-wide scale? (why?/ why not?) Thank you. That is the end of the speaking test. [Retrieve materials] Task 7 No Smoking Policy Your company is considering introducing a No-Smoking policy . You have been asked to give your opinions on policy: Discuss, and decide together: ? What are the advantages and disadvantages of having a No-Smoking policy in a company ? Which part of a company’s premises should be included in a No-Smoking policy ? How the company could deal with any objections from staff who are smoking Task 7 Examiner’s copy –for 3 candidates No Smoking policy Your company is considering introducing a No-Smoking policy . you have been asked to give you opinions on policy: Discuss, and decide together: ? What are the advantages and disadvantages of having a No-Smoking policy in a company ? Which part of a company’s premises should be included in a No-Smoking policy ? How the company could deal with any objections from staff who are smoking Interlocutor:[Select one or more of the following questions as appropriate, to redress any imbalance in part 3, or to broaden the discussion] ? Should companies forbid smoking at work? (why?/ why not?) ? What are the advantages of a company having a strict code of behaviour at work? ? What are the disadvantages of companies imposing rules about things such as smoking, the way people dress for work? ? How can companies involve staff in drawing up a code of conduct for the working environment? ? It is likely that an increasing number of companies will adopt environmentally-friendly policies? (why?/ why not?) Thank you. That is the end of the speaking test. [Retrieve materials]