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国际项目管理手册:规划、组织与控制国际项目.pdf

国际项目管理手册:规划、组织与控制国际项目.pdf

上传者: huqb 2012-11-30 评分1 评论0 下载30 收藏10 阅读量1003 暂无简介 简介 举报

简介:本文档为《国际项目管理手册:规划、组织与控制国际项目pdf》,可适用于项目管理领域,主题内容包含GLOBALPROJECTMANAGEMENTHANDBOOKPlanning,Organizing,andControllingInternati符等。

GLOBALPROJECTMANAGEMENTHANDBOOKPlanning,Organizing,andControllingInternationalProjectsDavidIClelandEditorProfessorEmeritus,SchoolofEngineeringUniversityofPittsburghPittsburgh,PennsylvaniaRolandGareisEditorProjectManagementGroupUniversityofEconomicsandBusinessAdministrationVienna,AustriaSecondEditionMcGRAWHILLNewYorkChicagoSanFranciscoLisbonLondonMadridMexicoCityMilanNewDelhiSanJuanSeoulSingaporeSydneyTorontoClelandFMqxd:PMPageiInformationcontainedinthisworkhasbeenobtainedbyTheMcGrawHillCompanies,Inc(“McGrawHill”)fromsourcesbelievedtobereliableHowever,neitherMcGrawHillnoritsauthorsguaranteetheaccuracyorcompletenessofanyinformationpublishedherein,andneitherMcGrawHillnoritsauthorsshallberesponsibleforanyerrors,omissions,ordamagesarisingoutofuseofthisinformationThisworkispublishedwiththeunderstandingthatMcGrawHillanditsauthorsaresupplyinginformationbutarenotattemptingtorenderengineeringorotherprofessionalservicesIfsuchservicesarerequired,theassistanceofanappropriateprofessionalshouldbesoughtCataloginginPublicationDataisonfilewiththeLibraryofCongressCopyright,byTheMcGrawHillCompanies,IncAllrightsreservedPrintedintheUnitedStatesofAmericaExceptaspermittedundertheUnitedStatesCopyrightActof,nopartofthispublicationmaybereproducedordistributedinanyformorbyanymeans,orstoredinadatabaseorretrievalsystem,withoutthepriorwrittenpermissionofthepublisherDOCDOCISBNThesponsoringeditorforthisbookwasLarrySHagerandtheproductionsupervisorwasPamelaAPeltonItwassetinTimesbyInternationalTypesettingandCompositionTheartdirectorforthecoverwasAnthonyLandiPrintedandboundbyRRDonnelleyMcGrawHillbooksareavailableatspecialquantitydiscountstouseaspremiumsandsalespromotions,orforuseincorporatetrainingprogramsFormoreinformation,pleasewritetotheDirectorofSpecialSales,McGrawHillProfessional,TwoPennPlaza,NewYork,NYOrcontactyourlocalbookstoreThisbookisprintedonacidfreepaperClelandFMqxd:PMPageiiiiiCONTENTSContributorsxiPrefacexiiiAcknowledgmentsxvPartStateoftheArtofGlobalProjectManagementChapterTheEvolutionofProjectManagementDavidIClelandandLewisRIrelandIntroductionTypesofEvidenceforHistoricalProjectsProjectCharterEarlyLiteratureonProjectsGovernmentLiteratureLeadingProjectsofAntiquityMilitaryCampaignsSummaryoftheResultsofHistoricalProjectsMoreModernProjectsModernProjectManagementPracticesSummaryBibliographyChapterProjectManagement:ABusinessProcessoftheProjectOrientedCompanyRolandGareisAbstractTheProject:ASocialConstructProjectManagementApproachesTheProjectManagementProcess:AnOverviewProjectManagementSubprocessesProjectMarketing:AProjectManagementTaskDesignoftheBusinessProcess“ProjectManagement”ReferencesBibliographyChapterTheFutureofProjectManagement:MappingtheDynamicsofProjectManagementFieldinActionChristopheNBredilletAbstractProjectManagement:AKnowledgeFieldnotthatClearProjectManagementFieldinActionSomeNoticeableTrendsfortheProjectManagementFieldClelandFMqxd:PMPageiiiivCONTENTSConclusionReferencesChapterTotalLifeCycleSystemManagementJamesVJonesProductLifeCycleAnExampleoftheTLCSMConceptOperationalEffectiveness(OE)OperationalAvailability(Ao)OperationandMaintenanceSupportRequirementsCostofOwnership(Co)MakingtheFinalDecisionEstablishingtheCapabilityThroughLifeCostTLCSMandSustainmentBenefitsofTLCSMChapterDevelopingMultinationalProjectTeamsAaronJNurickandHansJThamhainManagerialChallengesinMultinationalTeamEnvironmentsAModelforTeamBuildingDriversandBarriersofHighTeamPerformanceKeepingtheTeamFocusedBuildingHighPerformingGlobalTeamsRecommendationsAFinalNoteReferencesChapterRiskIdentificationandAssessmentforInternationalConstructionProjectsJohnAWalewski,GEdwardGibson,Jr,andEllsworthFVinesResearchObjectivesDevelopmentoftheIpraToolRiskAssessmentWorkshopsConsistencyTestApplicationandUseoftheIpraToolHowtoAssessaProjectPhilosophyofUseConclusionsRiskManagementtoImproveProjectPerformanceReferencesAppendixaChapterProgramManagementandProjectPortfolioManagementRolandGareisAbstractTheProgram:ASocialConstructTheProgramManagementProcessSpecificFeaturesofProgramManagementClelandFMqxd:PMPageivClustersofProjectsandProgramsintheProjectOrientedCompanyProjectPortfolioManagement:OverviewAssigningaProjectoraProgramProjectPortfolioCoordinationProjectNetworkingManagementofProjectChainsBibliographyPartCompetencyFactorsinProjectManagementChapterCompetenciesofProjectManagersLynnCrawfordUnderstandingCompetenceProjectManagementCompetenciesPerformanceBasedCompetencyStandardsforProjectManagementGlobalPerformanceBasedStandardsforProjectManagersAssessingandDevelopingCompetenciesofProjectManagersReferencesChapterManagingRisksandUncertaintyinMajorProjectsintheNewGlobalEnvironmentRogerMillerandBrianHobbsTheNewGlobalEnvironmentforLarge,ComplexProjectsUnderstandingtheDynamicsofMajorProjectsManagementofRiskandUncertaintyManagementofAnticipatedRisksManagementofPotentialEmergentRisksAnchoringtheProjectIntoItsInstitutionalEnvironmentCreatingaProjectConceptandOrganizationtoEnhanceGovernabiltyCopingwithTradeoffsintheManagementofAnticipatedandEmergentRiskConclusionReferencesChapterManagingHumanEnergyintheProjectOrientedCompanyPernilleEskerodTheResearchProjectEmpiricalFindingsRelatedtoExistingTheoryConcludingRemarksReferencesChapterManagingProjectManagementPersonnelandtheirCompetenciesintheProjectOrientedCompanyMartinaHuemannTheProfessionofProjectManagerasaBasisforCompetentProjectManagementPersonnelProcessestoManageProjectManagementPersonnelAnalysisofProjectManagementCompetenciestoFurtherDevelopProjectManagementPersonnelPotentialApplicationsoftheMm–ProjectManagerModelReferencesCONTENTSvClelandFMqxd:PMPagevChapterLessonsLearned:RebuildingIraqinCharlesW“Chick”KellerDesignoftheOriginalProgramImplementationoftheProgramProgramManagementSystemsandProgramReportingLessonsLearnedConclusion:IraqisNeedtoRebuildIraqChapterProjectCriticalSuccessFactors:TheProjectImplementationProfileJeffreyKPintoandDennisPSlevinTheFactorModel:TheProjectImplementationProfileDevelopmentoftheFactorModelHowtheProjectImplementationProfileWorksFourStepProcessIllustrativeExampleImplicationsofUseofthePIPReferencesPartManagementofGlobalProgramsandProjectsChapterProjectManagementforOutsourcingDecisionsBopayaBidanda,OzlemArisoy,andOzlemArisoyProjectLifeCyleConclusionReferencesChapterProjectQualityManagementinInternationalProjectsLewisRIrelandInternationalProjectQualityCharacteristicsPlanningforQualityinInternationalProjectsSpecificationPracticesDrawingsWorkmanshipandWorkerQualificationWorkHabitsTraininginQualityPracticesCertificationofCapabilitiesReviewingPartners’QualificationsContractualRelationshipStabilityofaCountry’sGoverningBodyTaxesandTariffsPlanningforInternationalProjectsSummaryChapterSuccessFactorsinVirtualGlobalSoftwareProjectsDraganMilosevic,AndOzbay,andSabinSrivannaboonTheUniqueWorldofGlobalSoftwareProjectsTheNatureofVirtualGlobalSoftwareDevelopmentviCONTENTSClelandFMqxd:PMPageviCONTENTSviiWhatMakesVirtualGlobalSoftwareProjectsDifferentSystemofSuccessFactorsTacticalSuccessFactorsConclusionReferencesChapterManagingGlobalProjectsOveraCollaborativeKnowledgeFrameworkSuhweLeeTheGardenofEden:TheFirstProjectOutofEdenGlobalBusinessandItsChallengesComplexEnvironmentandItsChallengesProjectManagementSystemCollaborativeKnowledgeFrameworkBenefitsNextMillenniumConclusionReferencesPartManagementoftheProjectOrientedCompanyChapterManagementoftheProjectOrientedCompanyRolandGareisAbstractTheProjectOrientedCompany:AConstruct“ManagementbyProjects”asanOrganizationalStrategyOrganizationalStructureoftheProjectOrientedCompanyExpertPools,ProjectPortfolioGroup,andProjectManagementOfficeSpecificBusinessProcessesoftheProjectOrientedCompanyIntegrativeMethodsoftheProjectOrientedCompanyInfrastructuresoftheProjectOrientedCompanyCulturesofandintheProjectOrientedCompanyReferencesChapterProjectPortfolioScoreCardErnstJankulikandRolandPiffScoreCardsinProjectOrientedOrganizationsFurtherDevelopmentofthePPSCCaseStudyBenchmarkingtheInternalProcessesConclusionReferencesChapterPartneringinProjectsJRodneyTurnerCooperativeWorkingonProjectsRiskSharingonContractsTypesofPartneringSingleProjectPartneringClelandFMqxd:PMPageviiLongTermPartneringCooperativeWorkingwithOtherformsofContractConcludingRemarkReferencesChapterBusinessProcessManagementintheProjectOrientedCompanyRolandGareisandMichaelStummerAbstractBusinessProcessesandOrganizationsfortheirFulfilmentBusinessProcessManagement(BPM):AnOverviewIdentificationandDescriptionofBusinessProcessesintheProjectOrientedCompanyBusinessProcessManagement,ProjectandProgramManagementBusinessProcessManagementandProjectPortfolioManagementOrganizationalDesignoftheProcessandProjectOrientedCompanyConsequencesforPersonnelManagementintheProcessandProjectOrientedCompanyMaturityModeloftheProcessandProjectOrientedCompanyBibliographyPartNationalProjectManagementChapterProjectManagementinAustria:AnalysisoftheMaturityofAustriaasaProjectOrientedNationRolandGareisandClaudiaGruberAbstractTheResearchProject“ProjectOrientation(Austria)”MaturityModeloftheProjectOrientedCompany(MMPOC)MaturityModeloftheProjectOrientedNation(MMPON)AnalyzingandBenchmarkingProjectOrientedCompaniesinAustriaMaturityofAustriaasaProjectOrientedNation(PON)ConclusionReferencesChapterABriefInsightofProjectManagementintheMainlandofChinaChaoDong,KBChuah,andLiZhaiACloseLookatMainlandofChinaProjectManagementinChinaProjectOrganizationsinChinaGovernment’sMegaprojectsProjectsinotherIndustriesProjectBasedSoftwareCompaniesinChinaTheThirdEyeonProjectManagementofChinaEmpiricalStudyofProjectManagementinChinaImplicationsforWesternProjectStakeholdersConclusionReferencesChapterProjectManagementinAustraliaBrianRKooymanTheGenesisandDevelopmentofProjectManagementinAustraliaDevelopmentsinAustralianProjectDeliveryMethodsTwoMajorAustralianProjectsviiiCONTENTSClelandFMqxd:PMPageviiiCONTENTSixFutureDirectionsforAustralianProjectManagementAcknowledgmentsReferencesChapterProjectManagementinRomaniaConstantaNicoletaBodeaTheBusinessEnvironmentinRomania:AShortOverviewRomanianParticipationinthePOSResearchProjectChangesintheMaturityofRomaniaafterthePOSProjectReferencesChapterJapaneseProjectManagementPracticesonGlobalProjectsHiroshiTanakaACharacteristicProfileofJapaneseProjectManagementLifeCycleofCapitalProjectsProjectManagementInvolvementinEarlyProjectDevelopmentStagesProjectStrategyDevelopmentProjectStakeholders,ContractingFormations,andOrganizationsProjectManagementMethodsinGlobalEngineeringandConstructionProjectsEngineeringManagementGlobalProcurementManagementManagementofMulticulturalSiteOperationsProjectManagementInvolvementintheOperationsandMaintenanceofBuiltFacilitiesProjectICTInfrastructureSupportingGlobalProjectManagementIndexfollowsChapterClelandFMqxd:PMPageixClelandFMqxd:PMPagexCONTRIBUTORSOzlemArisoyDepartmentofIndustrialEngineering,UniversityofPittsburgh,Pittsburgh,Pennsylvania(Chap)MuratAzimKatzGraduateSchoolofBusiness,UniversityofPittsburgh,Pittsburgh,Pennsylvania(Chap)BopayaBidandaDepartmentofIndustrialEngineering,UniversityofPittsburgh,Pittsburgh,Pennsylvania(Chap)ConstantaNicoletaBodeaAcademyofEconomicStudies,Bucharest,Romania(Chap)ChristopheNBredilletESCLille,France(Chap)KBChuahAssociateProfessor,DepartmentofManufacturingEngineeringandEngineeringManagement,CityUniversityofHongKong(Chap)DavidIClelandProfessorEmeritus,SchoolofEngineering,UniversityofPittsburgh,Pittsburgh,Pennsylvania(Chap)LynnCrawfordESCLille,France,andUniversityofTechnology,Sydney,Australia(Chap)ChaoDongPhD,DepartmentofManufacturingEngineeringandEngineeringManagement,CityUniversityofHongKong(Chap)PernilleEskerodUniversityofSouthernDenmark,Esbjerg,Denmark(Chap)RolandGareisViennaUniversityofEconomicsandBusinessAdministration,Vienna,Austria(Chaps,,,,)GEdwardGibson,JrUniversityofTexasatAustin,Austin,Texas(Chap)ClaudiaGruberViennaUniversityofEconomicsandBusinessAdministration,Vienna,Austria(Chap)BrianHobbsUniversitéduQuébecàMontréal,Montreal,Quebec,Canada(Chap)MartinaHuemannViennaUniversityofEconomicsandBusinessAdministration,Vienna,Austria(Chap)LewisRIrelandPresident,AmericanSocietyfortheAdvancementofProjectManagement,Clarksville,Tennessee(Chaps,)ErnstJankulikSiemensAGAustria,BuildingTechnologies,Vienna,Austria(Chap)JamesVJonesPresident,LogisticsManagementAssociates,Irvine,California(Chap)CharlesW“Chick”KellerUniversityofKansas,EdwardsCampus,OverlandPark,Kansas(Chap)BrianRKooymanManagingDirector,Tracey,BrunstromHammondGroup,OfficesinSydney,Brisbane,Melbourne,PerthandCanberra,Australia(Chap)SuhweLeeSingapore(Chap)RogerMillerÉcolePolytechniquedeMontréal,Montreal,Quebec,Canada(Chap)DraganMilosevicMaseehCollegeofEngineeringandComputerScience,PortlandState,University,Portland,Oregon(Chap)xiClelandFMqxd:PMPagexiAaronJNurickBentleyCollege,Waltham,Massachusetts(Chap)AndOzbayMaseehCollegeofEngineeringandComputerScience,PortlandStateUniversity,Portland,Oregon(Chap)RolandPiffMCEAG,Vienna,Austria(Chap)JeffreyKPintoBlackSchoolofBusiness,PennsylvaniaStateUniversity,Erie,Pennsylvania(Chap)DennisPSlevinKatzGraduateSchoolofBusiness,UniversityofPittsburgh,Pittsburgh,Pennsylvania(Chap)SabinSrivannaboonMaseehCollegeofEngineeringandComputerScience,PortlandStateUniversity,Portland,Oregon(Chap)MichaelStummerRolandGareisConsulting,Vienna,Austria(Chap)HiroshiTanakaYokohama,Japan(Chap)HansJThamhainBentleyCollege,Waltham,Massachusetts(Chap)JRodneyTurnerTheLilleSchoolofManagement,France,andUniversityofLimerick,Ireland(Chap)EllsworthFVinesDickCorporation,Pittsburgh,Pennsylvania(Chap)JohnAWalewskiUniversityofTexasatAustin,Austin,Texas(Chap)LiZhaiAssociateProfessor,FudanUniversity,Shanghai,China(Chap)xiiCONTRIBUTORSClelandFMqxd:PMPagexiiPREFACEInthelastfortyyearstherehasbeenatidalwaveofinterestinprojectmanagementasamanagementphilosophytouseindealingwiththemanyadhocactivitiesfoundincontemporaryorganizationsProjectmanagementisclearlyanideawhosetimehascomeAsubstantialbodyoftheoryexistsinthefield,reflectingthewideexperiencegainedbypractitionersinmanydifferentindustriesandenvironmentsProjectmanagementisrecognizedasaprincipalstrategyandprocesstodealwiththeinevitablechangefacingorganizationsThesocial,political,economic,technological,andcompetitivechangesunderwayintheglobalmarketplacerequirethatanyorganizationwishingtosurviveinthefaceofsuchchangeneedstounderstandhowsuchchangecanbemanagedBusinessorganizationsinparticulararefacingawesomechallengesintheintenselycompetitiveglobalmarketplaceQuality,productivity,costs,fastercommercializationofproductsandservices,cooperativeresearchanddevelopment,andthedynamicchangesbeingwroughtbythe“factoryofthefuture”allcanbedealtwiththroughtheuseofprojectmanagementphilosophiesandtechniquesAddtothesechangesthecontinuederosionofqualitytoproductsandservicesthathavetobedesigned,developed,produced,andmarketedinglobalmarkets––theimportanceofamanagementphilosophytodealwithsuchuniversalchangesbecomesapparentProjectmanagementhastrulybecome“boundaryless”––cuttingacrossdisciplines,functions,organizations,andcountriesTheformationof“strategicalliances”toshareprojectrisk,resources,andrewardsarebecomingcommonplaceinthemanagementofinternationalbusinessesToday,atrulydomesticmarketdoesnotexistenterprisemanagerstheworldovermustfacetheunforgivingglobalmarketplaceNotonlyisthesurvivalofenterprisesatstake,thecountry’snationalandinternationalcompetitivenessisatstakeaswellInthepasttwodecadestheglobaleconomyh

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