外贸常用语

外贸常用语 1、外贸商务中常用的商检英语 We should inspect this batch of porcelainware to see if there is any breakage. 我们要检查一下这批瓷器是否有破损的。 The exporters have the right to inspect the export goods before delivery to the shipping line. 出口商在向船运公司托运前有权检验商品。 Who issues the inspection certificate in case the quality do not confirm to the contract, 如果货物的质量与 合同 劳动合同范本免费下载装修合同范本免费下载租赁合同免费下载房屋买卖合同下载劳务合同范本下载 不符，由谁出具检验证明书呢, What if the results from the inspection and the reinspection do not coincide with each other, 如果检验和复验的结果有出入该怎么办呢, The inspection of commodity is no easy job. 商检工作不是那么简单。 Mr. Black is talking with the Chinese importer about inspecting the goods. 布莱克先生与中方进口商就商品检验问题进行洽谈。 The inspection should be completed within a month after the arrival of the goods. 商品检验工作在到货后一个月内完成。 How should we define the inspection rights, 商检的权力怎样加以明确呢, As a rule, our certificate is made out in Chinese and English. 通常证明书是用中文和英文开具的。 You may have another certificate showing the goods to be free from radioactive contamination. 你们还要出具另一份证明书，以证明货物没有受放射线污染。 The certificate will be issued by China Import and Export Commodity Inspection Bureau or by any of its branches. 检验证明书将由中国进出口商品检验局或其分支机构出具。 The Inspection Certificate will be signed by the commissioner of your bureau. 检验证明书将由商检局局长签字。 Our certificates are made valid by means of the official seal and personal chop of the commissioner. 我们的证明书以盖公章和局长签字为有效。 I’m worried that there might be some disputes over the results of inspection. 我担心对商检的结果会发生争议。 We’ll accept the goods only if the results from the two inspections are identical with each other. 如果双方的检测结果一致，我们就收货。 We have the best surveyor, China Import and Export Commodity Inspection Bureau. 我们有最好的公证行，即中国进出口商品检验局。 Where do you wish to reinspect the goods, 您希望在哪里复验商品, The importers have the right to reinspect the goods after their arrival. 进口商在货到后有权复验商品。 What’s the time limit for the reinspection, 复验的时限是什么时候, It’s very complicated to have the goods reinspected and tested. 这批货测试和复验起来比较复杂。 As an integral part of the contract, the inspection of goods has its special importance. 作为合同里的一个组成部分，商品检验具有特殊的重要性。 Is it convenient for you to engage a surveyor, 你们联系公证方便吗, Our goods must be up to export standards before the Inspection Bureau releases them. 我们的货物只有在符合出口 标准 excel标准偏差excel标准偏差函数exl标准差函数国标检验抽样标准表免费下载红头文件格式标准下载 后，商检局才予以放行。 Our Inspection Bureau will issue a Veterinary Inspection Certificate to show that the shipment is in conformity with export standards. 商检局将出具动物检疫证明书以证明货物符合出口标准。 ============================================================================================================================================================= -?外贸英文函电中E-mail的写作技巧 首先，必须要标题(Heading)栏的"收件人(To)"框中输入收信人的E-mail 地址。"主题(Subject)"框的内容应简明地概括信的内容，短的可以是一个单词，如greetings;长的可以是一个名词性短语，也可以是完整句，但长度一般不超过35个字母。"主题"框的内容切忌含糊不清。像News about the meeting 这样的 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 达，应改为Tomorrows meeting canceled。一般来说，只要将位于句首的单词和专有名词的首字母大写即可。另外一种较为正规的格式可将除了少于5个字母的介词、连接词或冠词之外的每一个单词的首字母大写，如:New E-mail Address Notification。视信的内容是否重要，还可以开头加上URGENT或者FYI(For Your Information，供参考)，如:URGENT:Submit your report today! E-mail一般使用非正式的文体，因此正文(Body)前的称呼(Salutation)通常无须使用诸如"Dear Mr. John"之类的表达。在同辈的亲朋好友或同事间可以直呼其名，但对长辈‎‎或上级最好使用头衔加上姓。如:Tommy，或者Mr. Smith。 E-mail文体的另外一个特点是简单明了，便于阅读，太长的内容可以以附件的方式发出。一个段落大多仅由一到三个句子组成。信尾客套话 (Complimentary close)通常也很简明。常常只须一个词，如:"Thanks"，"Best"，"Cheers"，不需要用一般信函中的"Sincerely yours"或"Best regards"。称呼和正文之间，段落之间，正文和信尾客套话之间一般空一行，开头无须空格。如: Jimmy, I received your memo and will discuss it with Eric on Wednesday. Best regards, David 在电子邮件的使用者中还流行使用一些由首字母或读音组成的缩略词，如: d u wnt 2 go out 2nite:Do you want to go out tonight? lol:Laughing out loud oic:Oh, I see. mte:My thoughts exactly. brb:Ill be right back. c u 2morrow:See you tomorrow. fanx 4 ur elp:Thanks for your help. gr8:great btw:By the way imho:In my humble opinion asap:As soon as possible.外 贸 知 识 另外，网友们为了给枯燥的文字加入感情色彩，还创造了一种表示感情的小符号，英语叫smiley.如: :-)代表"Im smiling at this"， :-(代表"Im sad about this"。 上述缩略词和小符号要视具体情况而定，不宜滥用。 E-mail的非正式的文体特点并不意味它的撰写可以马虎行事，特别是给长辈或上级写信，或者撰写业务信函更是如此。写完信后，一定要认真检查有无拼写、语法和标点符号的误。当然Outlook Express等软件的"拼写检查"功能可以助你一臂之力。 =============================================================== =============================================================== =============================== 外贸词汇 出口信贷 export credit 出口津贴 export subsidy 商品倾销 dumping 外汇倾销 exchange dumping 优惠关税 special preferences 保税仓库 bonded warehouse 贸易顺差 favorable balance of trade unfavorable balance of trade 贸易逆差 进口配额制 import quotas报关员培训 自由贸易区 free trade zone 对外贸易值 value of foreign trade 国际贸易值 value of international trade 普遍优惠制 generalized system of preferences-GSP 最惠国待遇 most-favored nation treatment-MFNT =============================================================== =============================================================== =============================== 外贸英语常用语‎‎句大全:报盘和还盘篇 (一) We have the offer ready for you. 我们已经为你准备好报盘了。 I come to hear about your offer for fertilizers. 我来听听你们有关化肥的报盘。 Please make us a cable offer. 请来电报盘。 Please make an offer for the bamboo shoots of the quality as that in the last contract. 请把上次合同中订的那种质量的竹笋向我们报个价。 We are in a position to offer tea from stock. 我们现在可以报茶叶现货。 We'll try our best to get a bid from the buyers. 我们一定尽力获得买主的递价。 We'll let you have the official offer next Monday. 下星期就给您正式报盘。 I'm waiting for your offer. 我正等您的报价。 We can offer you a quotation based upon the international market. 我们可以按国际市场价格给您报价。 We have accepted your firm offer. 我们已收到了你们报的实盘。 We offer firm for reply 11 a.m. tomorrow. 我们报实盘，以明天上午11点答复为有效。 We'll let you have our firm offer next Sunday. 下星期天我们就向你们发实盘。 We're willing to make you a firm offer at this price. 我们愿意以此价格为你报实盘。 Could you offer us F.O.B. prices. 能想我们报离岸价格吗, All your prices are on C.I.F. basis. 你们所有价格都是成本加运费保险费价格。 Can you make an offer, C & F London, at your earliest convenience? 您能尽快报一个伦敦港成本加运费价格吗, I'd like to have your lowest quotations, C.I.F. Vancouver. 请报温哥华到岸价的最低价格。 Please make us a cable offer for 5 metric tons of walnut. 请电报5吨核桃仁的价格。 Our offer is RMB300 per set of tape-recorder, F.O.B. Tianjin. 我们的报价是每台收录机300元人民币，天津离岸价。 We quote this article at $250 per M/T C&F. 我们报成本加运费价每吨250美元。 Words and Phrases offer 报盘，报价 to offer for 对...报价 to make an offer for 对...报盘(报价) firm offer 实盘 non-firm offer 虚盘 to forward an offer (or to send an offer) 寄送报盘 to get an offer(or to obtain an offer) 获得...报盘 to cable an offer (or to telegraph an offer) 电报(进行)报价 offer and acceptance by post 通过邮政报价及接受 to accept an offer 接受报盘 to entertain an offer 考虑报盘 to give an offer 给...报盘 to submit an offer 提交报盘 official offer 正式报价(报盘) =============================================================== =============================================================== =============================== 外贸英语常用语句大全:价格篇 报关员考试网 2011-8-25 收藏本页 网络辅导课程 - (一) Business is closed at this price. 交易就按此价敲定。 Your price inacceptable (unacceptable). 你方价格可以(不可以)接受。 Your price is feasible (infeasible). 你方价格是可行(不可行)的。 Your price is workable. 你们出价可行。 Your price is realistic (unrealistic). 你方价格合乎实际(不现实)。 Your price is reasonable (unreasonable). 你方价格合理(不合理)。 Your price is practicable (impracticable). 你方价格是行得通的(行不通)。 Your price is attractive (not attractive). 你方价格有吸引力(无吸引力)。 Your price is inducing (not inducing). 你方价格有吸引‎‎力(无吸引力)。 Your price is convincing (not convincing). 你方价格有吸引力(无吸引力)。 Your price is competitive (not competitive). 你方价格有竞争力(无竞争力)。 The goods are (not) competitively priced. 此货的定价有(无)竞争力。 Words and Phrases price 价格，定价，开价 priced 已标价的，有定价的 pricing 定价，标价 priced catalogue 定价目录 price of commodities 物价 pricing cost 定价成本 price card 价格目录 pricing method 定价方法 price list 定价政策，价格目录，价格单 pricing policy 定价政策 price format 价格目录，价格表 price tag 价格标签，标价条 price current (p.c.) 市价表 ============================================================================================================================================================= 外贸英语常用语句大全:品质篇 goods are available in different qualities. The 此货有多种不同的质量可供。 Nothing wrong will happen, so long as the quality of your article is good. 只要商品质量可靠，就不会发生差错。 If the quality of your products is satisfactory, we may place regular orders. 如果你们产品的质量使我们满意，我们将不断订货。 If the quality of your initial shipment is found satisfactory, large repeats will follow. 如果贵方第一批运来的货令人满意，随后将有大批续订。 There is no marked qualitative difference between the two. 两者在质量上无显著差异。 We sincerely hope the quality are in conformity with the contract stipulations. 我们真诚希望质量与合同 规定 关于下班后关闭电源的规定党章中关于入党时间的规定公务员考核规定下载规定办法文件下载宁波关于闷顶的规定 相符。 As long as the quality is good, it hardly matters if the price is a little bit higher. 只要能保证质量，售价高点都无所谓。 Prices are fixed according to their quality, aren't they? 价格按质量的好坏而定，对吗, The transferee must see to it that the quality of the product is maintained. 接受转让一方要负责保持产品的质量。报关员考试 Our Certificate of Quality is made valid by means of the official seal. 我们的质量证明书盖公章方为有效。 We'll improve the quality of our products and production efficiency. 我们将改进产品质量，提高生产率。 They are fully qualified to pass opinions on the quality of this merchandise. 他们完全有资格对这种产品的质量发表意见。 We would like to have you offer us 100 metric tons, quality same as last. 希望您能报给我们100吨质量和上次相同的货。 We find the quality suitable (unsuitable) for our market. 产品质量适合(‎‎不适合)我们的市场。 We always have faith in the quality of your products. 对你们产品的质量我们总是很信任。 Words and Phrases quality 质量，品质 qualitative 质量的 qualitatively 在质量上 quality clause 品质条款 quality certificate 品质证明书 quality of export and import commodities 进出口商品质量 good merchantable quality 全销质量 with 与...一致 to be in conformity transferer 转让者 transferee 受让者 =============================================================== =============================================================== =============================== 替人接通电话时的常用英语 报关员考试网 2011-8-25 收藏本页 网络辅导课程 - (1) 我看看他在不在。 Ill see if hes in. (2) 我帮你接过去。 Ill connect you. (3) 我帮你接给王先生。 Ill connect you with Mr. Wang. (4) 我把电话转给黄先生。 Ill transfer this call to Mr. Huang. (5) 我替你接到出口部。 Ill connect you with the Export Department. (6) 我帮你接给李小姐。 Ill put you through to Miss Li. (7) 我把你的电话转给魏先生。 Ill transfer your call to Mr. Wei. (8) 我把你的电话转给负责的人。 Ill transfer your call to the person in charge. (9) 我把你的电话转给林先生。 Ill switch your call to Mr. Lin. (10) 我找某位销售人员来听。来源:报关员培训网 Ill get you someone in sales. (11) 我请她来听。 Ill get her. (12) 我去找他来。 Ill fetch him up. (13) 我去看看他在不在他的办公室内。 Ill just find out if hes in his office. (14) 我替你接。 Ill put you through. (15) 我替你接这个号码。 Ill get the number for you. (16) 我替你接总机。 Ill get the switch board for you. (17) 我帮你转过去。 Ill switch you over. (18) 我来看看能不能替您重接。 Ill see if I can connect you again. (19) 你的电话接通时我们会打给您。 Well call you when your call is ready to go through. (20) 对不起这个号码正在讲话中。 Im sorry the numbers engaged. (21) 这支电话正在讲话中。 The line is busy. (22) 先生，这支电话在讲话中。 The line is engaged, sir. 外贸英语:外企电话用语 报关员考试网 2010-12-27 收藏本页 网络辅导课程 - 对话场景一: (电话铃声响起) VERA:CRI Online. May I help you? REAF:May I talk to Kelly please? VERA:And you are? REAF:This is Reaf from BBC. I’m calling to check my mail. VERA:I’ll put her on the phone. Just a second . REAF:Thanks. 报关员考试 (场景结束) 1.这大概是办公室电话中最常见的一段对话了。 我们先来看第一句:“CRI Online. May I help you?”。一般接起电话的人通常会先报公司的名字，然后再说， "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?)，意思是我能为你做什么。 不过如果是机器应答，那么你很可能听到这样的一段话: "Thanks for calling CRI Online， please dial the extension or press 0 get to the operator" 感谢你打电话到CRI来，请直接拨分机号，如需转总机， 请拨“0”。 2.And you are? 你是? 通常我们要先确定一下对方的身份，避免不必要的骚扰。And you are? 是比较口语化的讲法。如果想要问得客气点，我们还可以说"Whom I am speaking with?" 或是 "Whom am I talking to?" 3. I’ll put her on the phone. Just a second. 我会请她听电话， 请等一下。 确认之后，当然就是把电话转接给对方要找的人了。Put someone on the phone 的意思就是请某人听电话。 如果你是打电话来找人的一方，你可以说 "Could you please put Kelly on the phone?" 你能不能请kelly来听电话啊? 反过来如果你是接到电话的人，而对方要找的是别人，你就可以说: "Ok. I’ll put her on the phone. Just a second." 好的，我会请她听电话， 请稍等一下。 当然如果公司有多部分机，那你很有可能会听到如下的答复: "I’m transferring your call." 或是 "I’m redirecting your call."，意思是我帮你转接到分机给她。 transfer 或者 redirect.既“转接”的意思。 对话场景二: (电话铃声响起) VERA:CRI Online. May I help you? REAF:This’s Reaf from BBC. May I talk to Kelly please? VERA:Would you mind holding for one minute? (…) VERA:She’s out for lunch. Would you like to leave a message? REAF:No.I really need to talk to her personally. VERA:Would you like to leave a message on her machine，then? REAF:Ok， thanks a lot. VERA:Hold on and I’ll transfer you. (I’m not available to take your call，but please leave your name，number and a brief message.I’ll get back to you as soon as possible.) (…) (场景结束) 1. 基本上在打电话给服务部门时，我们常会遇到这样的情况: "service is busy now， please hold on and your call will be answered in approximate 5 minutes" 现在服务正忙，请不要挂机，我们将在五分钟接听您的电话。 然后十分钟过去了: "Please continue to hold， your call is very important to us." 请继续等候， 你的来电对我们非常重要…. 这种无止境的等待令人深恶痛绝，所以人家打电话来时如果万不得已一定要请他稍候，我们要客气一点地说: "Would you mind holding for one minute?" 一定要记得要给对方一个明确的时间，例如one minute 或是 five minutes，千万不要让人家觉得你在敷衍他。 即使你是因为听不懂，直接就搁下句 "Hold on"， 然后就跑去求救兵， 这对打电话来的人来说也是十分不礼貌的。 2. She’s out for lunch. Would you like to leave a message? 她出去吃午餐了，你要不要留个口信? 遇到对方要找的人不在，我们应该询问一下对方需不需要留言，或者告知对方她要找的人多长时间后会回来。我们可以说: "May I take your message?" 或是 "Would you like to leave a message?" (你想留言吗?) Would you like to try again 30 minutes later? 或者 "Why don’t you call back in 30 minutes?" 您30 分钟后再打如何? 3. 或许是私事，对话中Reaf表示不想留口讯。这时候vera提出他可以给kelly 的电话答录机留讯息。 老美管电话答录机叫 answering machine，但是在一般的对话中常常简称 machine. 通常人家讲 someone’s machine 时百分之九十九都是指电话答录机。 "You can call her machine." 就是说， 你可以打她的电话答录机留言。 当你打电话给某人，但你估计他很可能不在，这时你就可以说: "I’m expecting a machine." 我想会是电话答录机接的电话。 如果是 "I want to check on my machine." 则是说我要检查电话答录机里的留言。 ============================================================================================================================================================= 给国外客人打电话往往对一些新人来说有点胆怯，不知道说什么，现将打电话经常遇到的几种情况给大家分享。 情况一: 打电话的人找的是你自己 Is Daisy there? Daisy 在吗? Speaking. 我就是，说吧。 That's me. 我就是。 This is Daisy. 我就是 Daisy. This is she. 我就是。(注: 男的用 This is he.) You're speaking/talking to her. 你正在跟她说话。 情况二: 要找的人不在 May I speak to Mr. Gates? 请问 Gates 先生在吗? He's out. 他出去了。 He's not here right now. 他现在不在这里。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。 He's just stepped out. 他刚好出去了。 问对方是否要留言 情况三: 要找的人不在, Can I talk to Mark? 我可以跟 Mark 讲话吗? He's out on his lunch break right now. Would you like to leave a message? 他出去吃午 饭了, 你要留言吗? He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况四: 打电话的人问他要找的人何时回来 Do you know when he will be back? 你知道他什么时候会回来吗? I'm sorry. I don't know. 抱歉, 我不知道。 I have no idea. 我不知道。 He should be back in 20 minutes. 他应该二十分钟内会回来。 情况五: 打电话的人问他要找的人在哪里 Do you have any idea where he is? 你知道他在哪里吗? Sorry. I don't know. 抱歉, 我不知道。 He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码? 情况六: 打电话的人要找的人不在, 愿意接受对方的留言 Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。 Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。 Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。 情况七: 接受对方留言时听不清楚, 希望对方重复 When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我? Can you repeat again, please? 能不能请你再重复一次? (Say) Again, please? 再说一次好吗? Pardon? 抱歉。请再说一次。 Come again, please? 再说一次好吗? Im sorry? 抱歉。请再说一次。 情况八:对方希望你替他/她传话，但你想拒绝 May I leave a message? 我能否留个话, You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry. 你知道吗,我的英文不是非常好，我不想听错话。你介意稍后再打来吗,我很抱歉。 If you don't mind, could you please call back and leave a message on the answering machine? My English is not very good. 如果你不介意的话，能否请你再打一次，然后在录音机上留言,我的英文不是很好。 情况九:打电话的人要找的人是别人，请对方稍等 Is Brandon there? Brandon在吗, Yes, he is. One moment, please. 他在。请稍等。 Hold, please. 请稍等。 Hold on, please. 请稍等。 Let me see if he's here. Hang on. OK, 我看看他在不在。等一下，好吗, 情况十:对方打错电话 Can I speak to Alexander Walker,我可以和Alexander Walker说话吗, Alexander Walker? I'm sorry, but there's nobody here by this name. Alexander Walker, 抱歉，这里没这个人。 I'm sorry. I'm afraid you've got the wrong number. 抱歉，恐怕你打错电话了。 What number did you dial? 你刚才拨的号码是多少, 情况十一:要求跟刚刚已经通过话的人再讲话 Can you put Daisy back on? I forgot to tell her something. 你能否请Daisy再来听电话呢,我忘了跟她讲一件事。 Sure. I'll go get her. 当然～我这就去叫她。 情况十二:电话打不通 Did it go through? 打通了吗, The line was busy. 电话忙线。 I got the busy signals. 电话忙线。 情况十三:(因自己忙等原因)请别人去接电话 Paul, can you answer the phone, I'm busy. Paul，你能不能去接电话,我在忙。 Can you get it, Paul? My hands are tied. Paul, 你能不能去接电话,我现在不能接。 Yes, dear. 是的，亲爱的。 情况十四:接到无人电话(就是打来了却不说话的那种) Who called? 谁打来的, No one. He hung up on me. 没人。他把电话挂了。 Wrong number, I guess. He hung up without saying a word. 打错了，我想。他一句话也没说就把电话挂了。 附:以下是几个录音机留言的参考范例。 a、范例一 Hi! This is Abby. I'm not home right now. Please leave a message. 嗨～我是Abby. 我现在不在家。请留言。 b、范例二 Hi! This is 555-5555. We're not here. Please leave your message. Thank you. 嗨～这里是555-5555.我们现在不在。请留言。谢谢～ c、范例三 Hi! This is Brenda. I can't come to the phone at this time. Please leave a message and I'll call you back as soon as possible. 嗨～我是Brenda. 我现不能接电话。请你留言。我会尽快回你的电话。 [ 本帖最后由 jymlisa 于 2010-9-20 10:03 编辑 ] ============================================================================================================================================================= 1、打公用电话: 1. I’m calling from a public phone, so I’ll call her again. 2. I’m not at home now, so I’ll call her around three o’clock again. 3. May I use your phone? 4. Would you mind if I use your phone? 5. How do I get an outside line? 翻译&解析: 1. 我现在是打公用电话，我会再打给她。 我现在不在家里，三点左右我会再打给她。 2. 3. 我可以借您的电话用一下吗? 4. 你不介意我用你的电话吧? 5. 如何打外线? 解析:*1. public phone 是公用电话， pay phone 也是(投币式)公用电话;而公用电话亭则是telephone booth.*2. 在外打公用电话就表示无法让对方回电，所以通常会再告知下次联络时间或方式。*3. 有时找不到公用电话， 必要时需向商家借用电话，或者在别人的公司借电话时可用以上几句。*4. outside line 是“电话外线”，而extension 为电话(内线)分机。 2、打错电话: 1. I’m sorry I have the wrong number. 2. Is this 02-2718-5398? 3. Sorry to have bothered you. . I’m sorry. I think I must have dialed the wrong number. 4 5. Could I check the number? Is it 2211-3344 翻译&解析 1. 抱歉我打错电话了。 (打错电话通常用:have the wrong number 表示) 2. 这里是02-2718-5398吗? 3. 很抱歉打扰你了。 4. 很抱歉。我想我一定是打错电话了。 5. 我可以核对一下电话号码吗?是不是2211-3344? 解析:1. 区域号码是 area code2. 电话号码的念法: 02-2211-3224念成:area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two 3、抱歉这么晚打来的说法: 1. I’m sorry to call you so late. 对不起这么晚打电话来。 2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你。(含有希望没有打扰到你的意思) 3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你。 4. I’m sorry to call you so early. 对不起这么早打电话来。 5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你。 4、有急事时的表达方法: 1. it’s urgent. Could I have her mobile phone number? 我有急事，可不可以告诉我她的手机号码? 2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她? 3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。 5、若对方不在的说法: 1. It’s nothing important. 没什么重要事。 2. It’s nothing urgent. Thank you, good-bye. 没什么要紧事，谢谢您，再见。 3. I’ll call her again. 我会再打给她。 4. I’ll call back later. 我稍后会再打来。 5. Please ask Miss Chen to call me back. 请陈小姐给我回电话。 6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛? 7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。 8. Can I leave a message? 我可以留言吗? 9. Please have her return my call.请她回电话给我。 10. Could you ask him to call me back? 可以请他给我回电话吗? 11. Please tell her Carol called. 请告诉她卡洛找她。 12. Let me call back later again. Thank you. 我稍后再打电话来。谢谢你。 13. Please tell him to phone 2233-4455. 请他给2233-4455回电话. : 6、电话答录机 1This is a recording. I’m not at home now. Please leave a message after the beep. Thank you.这是电话答录机。我现在不在家，请在"哔"的一声之后开始留言。谢谢! (*: 电话答录机 是 telephone answering machine) 2This is Carol. Please give me a call when you are free. My number is 2244-6688.我是卡洛。有空请回电话给我。我的号码是2244-6688. 对电话答录机留话时与一般留言无异，说出以下重点即可: 1. 来电者姓名 2. 来电时间 3. 来电目的 4. 联络电话或方式 7、订购商品及询问: 1. I’d like to place an order for your party dress from your catalog. 2. May I order some flowers? 3. How can I pay for this item? 4. I’d like to buy the car on your TV commercial. 5. Please send me your catalogue. 6. Do you have any life Menu Magazine tenin stock? 7. How long will it arrive? 8. The Product you sent to me is not what I ordered. 9. I’m calling about an order I placed a month ago. It hasn’t arrived yet. 翻译&解析 1.我想要订你们目录上的晚礼服。 2.我可以订些花吗? 3.我要怎么付款? 4.我想要买你们电视广告上的汽车。 5.请寄目录给我。 6.你们第十期的“生活菜单”还有存货吗? 7.需要多久才会送到呢? 8.你们送来的产品不是我订的东西. 9. 我打电话是因为一个月前我订的东西。产品到现在都还没到。 解析: 1. 现在电话或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品。但在打电话前一定要先记下商品的型号及尺寸，以节省通话时间。 2. commercial有(电视、广播中的)商业广告之意，也可说成commercial film, 简称为c.f. 。而advertisement则指(平面的)广告，简称为ad; advertisement mail 是广告邮件; advertisement column是广告栏，这些都是很常用到的。 3. place 有开出订单之意。i.e.: to place an order with sb. (和某人订订单) 8、道谢接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一: 1. Thank you for the present. It’s just what I wanted. 2. Thank you so much for the homemade cake. 3. I don’t know how to thank you for such a beautiful flower. 4. I received your gift. Thank you for the lovely bracelet. 翻译: 1. 谢谢你的礼物，这正是我想要的。 2. 非常谢谢你作的蛋糕。 3. 真不知道要如何谢谢你， 这么漂亮的花。 4. 我收到你的礼物了。谢谢你可爱的手镯。 当在回答他人的致谢时，可以说下面的句子，都有别客气的意思:1. You’re welcome.别客气。2. Not at all.这没什么。3. It’s my pleasure.这是我的荣幸。4. Don’t mention it.别放在心上。5. That’s all right.这没什么。6.No trouble at all.一点也不麻烦。7.I’m glad you enjoyed it.真高兴你觉得满意。 9、听不清楚: 1. Sorry, I didn’t catch you.对不起，我听不懂你说的。 2. Sorry, I didn’t understand. 抱歉，我听不懂。 3. Sorry, I didn’t get what you said. 对不起，我没听懂你说的话。 4. I can’t hear you very well. 我听不太清楚。 5. I can barely hear you. 我几乎听不到你说的。 6. I’m having trouble hearing you. 我听不清楚。 7. We have a bad connection. 通讯效果不太好。 8. I can’t catch what you are saying. 我听不太清楚你说的话。 发生上面的情况，你可以请对方在重复一遍，你可以说: 1. Pardon? 请再说一遍好吗? 2. Excuse me? 请再说一遍?上列两句都是对不起之意，但用在会话上，如果后面没有接说明，并且语尾上扬，就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。 3. I beg you pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思) 4. Could you repeat that, please? 能请你再说一遍吗? 5. Would you say that again? 你能再说一遍吗? 、请对方说慢点的说法: 10 1. Would you speak more slowly? 你能再说慢一点吗? 2. Could you speak up a little? 你能在大声一点吗?(speak up 大声说=speak out) 3. Would you speak more clearly? 你能再说清楚一点吗? 4. Would you explain more for me? 可以为我解释一遍吗? 5. Please speak a little louder. 请讲大声一点。 6. Would you slow down, please? 清说慢一点好吗? 11、工作活用篇帮忙转分机: 1. May I have extension two-one-one? 2. Can I have extension two-one-one, please? 3. May I speak to David, extension tow-one-one? 4. Extension two-one-one, please. 5. Please connect me with extension two-one-one. 6. Could you put me through to the personnel department, please? 翻译:***通常句子都是越长越礼貌，太简短会让人有鲁莽的感觉。 . 能帮我转分机211? 1 2. 能帮我转分机211吗? 3. 我可以找211分机的大卫吗? 4. 请转211。 5. 请帮我转分机211。 6. 请帮我接人事部好吗? ============================================================================================================================================================= 备考:常用外贸业务英语电话口语句型系列 1 I’ve come to make sure that your stay in Beijing is a pleasant one. 我特地为你们安排使你们在北京的逗留愉快。 2 You’re going out of your way for us，I believe. 我相信这是对我们的特殊照顾了。 3 It’s just the matter of the schedule，that is，if it is convenient of you right now. 如果你们感到方便的话，我想现在讨论一下日程安排的问题。 4 I think we can draw up a tentative plan now. 我认为现在可以先草拟一具临时 方案 气瓶 现场处置方案 .pdf气瓶 现场处置方案 .doc见习基地管理方案.doc关于群访事件的化解方案建筑工地扬尘治理专项方案下载 。 5 If he wants to make any changes，minor alternations can be made then. 如果他有什么意见的话，我们还可以对计划稍加修改。 6 Is there any way of ensuring we’ll have enough time for our talks, 我们是否能保证有充足的时间来谈判, 7 So our evenings will be quite full then, 那么我们的活动在晚上也安排满了吗, 8 We’ll leave some evenings free，that is，if it is all right with you. 如果你们愿意的话，我们想留几个晚上供你们自由支配。 9 We’d have to compare notes on what we’ve discussed during the day. 我们想用点时间来研究讨论一下白天谈判的情况。 10 That’ll put us both in the picture. 这样双方都能了解全面的情况。 11 Then we’d have some ideas of what you’ll be needing 那么我们就会心中有点儿数，知道你们需要什么了。 12 I can’t say for certain off-hand. 我还不能马上说定。 13 Better have something we can get our hands on rather than just spend all our time talking. 有些实际材料拿‎‎到手总比坐着闲聊强。 14 It’ll be easier for us to get down to facts then. 这样就容易进行实质性的谈判了。 15 But wouldn’t you like to spend an extra day or two here, 你们不愿意在北京多待一天吗, 16 I’m afraid that won’t be possible，much as we’d like to. 尽管我们很想这样做，但恐怕不行了。 17 We’ve got to report back to the head office. 我们还要回去向总部汇报情况呢。 18 Thank you for you cooperation. 谢谢你们的合作。 19 We’ve arranged our schedule without any trouble. 我们已经很顺利地把活动日程安排好了。 20 Here is a copy of itinerary we have worked out for you and your friends.Would you please have a look at it, 这是我们为你和你的朋友拟定的活动日程安排。请过目一下，好吗, 21 If you have any questions on the details，feel free to ask. 如果对某些细节有意见的话，请提出来。 22 I can see you have put a lot of time into it. 我相信你在制定这个计划上一定花了不少精力吧。 23 We really wish you’ll have a pleasant stay here. 我们真诚地希望你们在这里过得愉快。 24 I wonder if it is possible to arrange shopping for us. 我想能否在我们访问结束时为我们安排一点时间购物。 25 Welcome to our factory. 欢迎到我们工厂来。26 I’ve been looking forward to visiting your factory. 我一直都盼望着参观贵厂。 27 You’ll know our products better after this visit. 参观后您会对我们的产品有更深的了解。 28 Maybe we could start with the Designing Department. 也许我们可以先参观一下设计部门。 29 Then we could look at the production line. 然后我们再去看看生产线。 30 These drawings on the wall are process sheets. 墙上的图表是工艺流程表。 goes on to the next. 31 They describe how each process 表述着每道工艺间的衔接情况。 32 We are running on two shifts. 我们实行的工作是两班倒。 33 Almost every process is computerized. 几乎每一道工艺都是由电脑控制的。 34 The efficiency is greatly raised，and the intensity of labor is decreased. 工作效率大大地提高了，而劳动强度却降低了。 35 All produets have to go through five checks in the whole process. 所有产品在整个生产过程中得通过五道质量检查关。 36 We believe that the quality is the soul of an enterprise. 我们认为质量是一个企业的灵魂。 37 Therefore，we always put quality as the first consideration. 因而，我们总是把质量放在第一位来考虑。 38 Quality is even more important than quantity. 质量比数量更为重要。 39 I hope my visit does not cause you too much trouble. 我希望这次来参观没有给你们增添太多的麻烦。 40 Do we have to wear the helmets, 我们得戴上防护帽吗, 41 Is the production line fully automatic, 生产线是全自动的吗, What kind of quality control do you have, 42 你们用什么办法来控制质量呢, 43 All products have to pass strict inspection before they go out. 所有产品出厂前‎‎必须要经过严格检查。 44 What’s your general impression，may I ask, 不知您对我们厂总的印象如何, 45 I’m impressed by your approach to business. 你们经营业务的方法给我留下了很深的印象。 46 The product gives you an edge over your competitors，I guess. 我认为你们的产品可以使你们胜过竞争对手。 47 No one can match us so far as quality is concerned. 就质量而言，没有任何厂家能和我们相比。 48 I think we may be able to work together in the future. 我想也许将来我们可以合作。 49 We are thinking of expanding into the Chinese market. 我们想把生意扩大到中国市场。 50 The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company. 我此行的目的正是想探询与贵公司建立贸易关系的可能性。 51 We would be glad to start business with you. 我们很高兴能与贵公司建立贸易往来。 52 I’d appreciate your kind consideration in the coming negotiation. 洽谈中请你们多加关照。 of help. 53 We are happy to be 我们十分乐意帮助。 54 I can assure you of our close cooperation. 我保证通力合作。 55 Would it be possible for me to have a closer look at your samples, 可以让我参观一下你们的产品陈列室吗, 56 It will take me several hours if I really look at everything. 如果全部参观的话，那得需要好几个小时。 57 You may be interested in only some of the items. 你也许对某些产品感兴趣。 58 I can just have a glance at the rest. 剩下的部分我粗略地看一下就可以了。 59 They’ve met with great favor home and abroad. 这些产品在国内外很受欢迎。 60 All these articles are best selling lines. 所有这些产品都是我们的畅销货。 61 Your desire coincides with ours. 我们双方的愿望都是一致的。 62 No wonder you’re so experienced. 怪不得你这么有经验。 63 Textile business has become more and more difficult since the competition grew. 随着竞争的加剧，纺织品贸易越来越难做了。 64 Could I have your latest catalogues or something that tells me about your company, 可以给我一些贵公司最近的商品价格目录表或者一些有关说明资料吗, 65 At what time can we work out a deal, 我们什么时候洽谈生意, 66 I hope to conclude some business with you. 我希望能与贵公司建立贸易关系。 67 We also hope to expand our business with you. 我们也希望与贵公司扩大贸易往来。 68 This is our common desire. 这是我们的共同‎‎愿望。 69 I think you probably know China has adopted a flexible policy in her foreign trade. 我想你也许已经了解到中国在对外贸易中采取了灵活的政策。 70 I’ve read about it，but I’d like to know more about it. 我已经知道了一点儿，但我还想多了解一些。 71 Seeing is believing. 百闻不如一见。 72 I would like to present our comments in the following order. 我希望能依照以下的顺序提出我们的看法。 73 First of all，I will outline the characteristics of our product. 首先我将简略说明我们商品的特性。 74 When I present my views on the competitive products，I will refer to the patent situation. 专利的情况会在说明竞争产品时一并提出。 75 Please proceed with your presentation. 请开始你的简报。76 Yes，we have been interested in new system. 是的，我们对新系统很感兴趣。 77 Has your company done any research in this field, 请问贵公司对此范畴做了任何研究吗, 78 Yes，we have done a little.But we have just started and have nothing to show you. 有，我们做了一些，但是因为我们才刚起步，并没有任何资料可以提供给你们。 79 If you are interested，I will prepare a list of them. 如果您感兴趣的话，我可以列表让你参考。 80 By the way，before leaving this subject，I would like to add a few comments. 在结束这个问题之前顺便一提，我希望能再提出一些看法。 81 I would like to ask you a favor. 我可以提出一个要求吗, 82 Would you let me know your fax number, 可以告诉我您的传真机号码吗, 83 Would it be too much to ask you to respond to my question by tomorrow, 可以请你在明天以前回复吗, 84 Could you consider accepting our counterproposal, 你能考虑接受我们的反对案吗, 85 I would really appreciate your persuading your management. 如果你能说服经营团队，我会很感激。 86 I would like to suggest that we take a coffee break. 我建议我们休息一下喝杯咖啡。 87 Maybe we should hold off until we have covered item B on our agenda. 也许我们应该先谈论完B项议题。 88 As a matter of fact，we would like to discuss internally regarding item B. 事实上，我们希望可以先内部讨论B项议题。 89 May I propose that we break for coffee now, 我可以提议休息一下，喝杯咖啡吗, 90 If you insist，I will comply with your request. 如果你坚持，我们会遵照你的要求。 91 We must stress that these payment terms are very important to us. 我们必须强调这些付款条件对我们很重要。 92 Please be aware that this is a crucial issue to us. 请了解这一点对我们至关重要。 93 I don’t know whether you realize it，but this condition is essential to us. 我不知道你是否了解，但是，这个条件对我们是必要的。 94 Our policy is not to grant exclusivity. 我们的方针是不授与专卖权。 95 There should always be exceptions to the rule. 凡事总有例外。 96 I would not waste my time pursuing that. 如果是我的话，不会将时间浪费在这里。 97 Would you care to answer my question on the warranty, 你可以回答我有关保证的问题吗, 98 I don’t know whether you care to answer right away. 我不知道你是否愿意立即回答。 99 I have to raise some issues which may be embarrassing. 我必须提出一些比较尴尬的问题。 100 Sorry，but could you kindly repeat what you just said, 抱歉，你可以重复刚刚所说的吗,