房地产销售计划书

房地产销售 计划 项目进度计划表范例计划下载计划下载计划下载课程教学计划下载 书 销售计划 , 销售周期 按时间分为4个阶段，第一阶段(开盘前期)，第二阶段(开盘热销期)，第三阶段(销售中期)，第四阶段(销售后期)。 第一阶段(开盘前期) 时间:进入案场售楼处至楼盘开盘 目的:早期客户积累，掌握客户意想，为开盘做准备 人员安排:置业顾问4名，销售助理1名，销售经理1名 销售道具准备:楼盘模型、施工图纸、看板、LOGE墙、楼书、宣传 单片、销售手册等 工作内容:1 通过各种媒体宣传推广楼盘(媒体宣传详见广告宣传计 划) 2 客户积累 A 做好客户登记积累工作，为开盘销售做准备 B根据客户累计及登记意想情况计划制定开盘计划及销售价格 3 客户接待 A 为客户详细介绍楼盘情况，推荐客户购买 B 告之客户购买物业所须的相关手续及资料 C 与客户保持联系，及时通知客户关于楼盘的相关活动规strengthen the supervision of the muck transport, prevent sediment pollution. Dead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encourage the public to report, and strive to achieve the prevention and treatment. 定及情况 4媒体宣传(详见广告媒体计划) 宣传途径:媒体广告、车体广告、引导旗、围墙广告、派报等 第二阶段(开盘热销期) 时间:开盘当月 目的:销售去划60%以上 人员安排:置业顾问4名，销售助理1名，销售经理1名 销售道具准备:五证、空白预售合同，预售合同样本及相关附件 工作内容:1 开盘销售(详见开盘销售 工作计划 幼儿园家访工作计划关于小学学校工作计划班级工作计划中职财务部门工作计划下载关于学校后勤工作计划 ) 2 日常销售 A 为客户详细介绍楼盘情况，推荐客户购买 B 告之客户购买物业所须的相关手续及资料 C 与客户保持联系，及时通知客户关于楼盘的相关活动规 定及情况 3 预售合同签定及银行按揭办理 销售人员必须按规定及时督促客户签定合同办理相关 手续，以保证资金及时到帐 4 促销活动(本活动视销售情况而定，详活动情况) 5 媒体宣传(详见广告媒体计划) 宣传途径:媒体广告、车体广告、引导旗、围墙广告、派报等 strengthen the supervision of the muck transport, prevent sediment pollution. egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl2ublic to report, and strive to achieve the prevention and treatment.the p 锦绣城市之光项目销售计划书 第三阶段(销售中期) 时间:销售热销期后3个月 目的:销售去划80%以上 人员安排:置业顾问4名，销售助理1名，销售经理1名工作内容: 1日常销售 A 为客户详细介绍楼盘情况，推荐客户购买 B 告之客户购买物业所须的相关手续及资料 C 与客户保持联系，及时通知客户关于楼盘的相关活动规 定及情况 2预售合同签定及银行按揭办理 销售人员必须按规定及时督促客户签定合同办理相关 手续，以保证资金及时到帐 3媒体宣传(详见广告媒体计划) 宣传途径:媒体广告，围墙广告 第四阶段(销售后期) 时间:销售中期后至交房 目的:销售去划95%以上 人员安排:置业顾问2名，财务1名 工作内容:1 日常销售 A 为客户详细介绍楼盘情况，推荐客户购买 strengthen the supervision of the muck transport, prevent sediment pollution. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relee illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana3advertising to encourage the public to report, and strive to achieve the prevention and treatment. B 告之客户购买物业所须的相关手续及资料 C 与客户保持联系，及时通知客户关于楼盘的相关活动及情况 2预售合同签定及银行按揭办理 销售人员必须按规定及时督促客户签定合同办理相关手 续，以保证资金及时到帐 3 协助交房办理 协助客户办理交房手续，协调在交房时可能出现的意外情况 宣传途径:围墙广告 , 销控 楼盘销控由销售经理掌握，推广原则:把销售情况差的优先推荐，好位置的商铺做适当保留。推广次序:内铺二层?外铺二层?内铺一层?外铺一层。 , 签约 为保证资金的及时回笼，在开盘时不收取客户定金，客户须直接支付首付款做为定房依据，并在三天内办理相关签约手续。 对于内定客户须在开盘三天内支付首付款并办理相关手续，否则 strengthen the supervision of the muck transport, prevent sediment pollution. eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl4ublic to report, and strive to achieve the prevention and treatment.the p egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis 锦绣城市之光项目销售计划书 将不予保留，另行出售，另行出售须通知开发商并得到开发商的同意方可执行。另行出售前须以书面形式通知客户。 为保证资金的及时回笼，建议开发商以销控由代理商掌控为由，拒绝关系户对于延迟付款及签约的要求，特殊情况须及时通知代理商。 , 折扣 本案场关系户内定最高折扣为92折。 在开盘热销期一星期内，一次性付款96折，按揭付款98折，一星期后一次性付款98折，按揭付款无折扣。 关系户签定合同须持开发商开具的折扣单方可生效。 , 涨价 代理公司可根据销售情况对楼盘调整价格，价格调整后须交开发商，经开发商同意签字后放可执行。 , 推广手段 开盘一星期内签约的客户一次性付款96折，按揭付款98折，一星期后一次性付款98折，按揭付款无折扣。 strengthen the supervision of the muck transport, prevent sediment pollution. e illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana5advertising to encourage the public to report, and strive to achieve the prevention and treatment. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the rele 开盘一星期后价格调整涨价，价格涨幅视销售情况而定。 租赁客户积累，打消投资客户的投资风险顾虑。 strengthen the supervision of the muck transport, prevent sediment pollution. 6ublic to report, and strive to achieve the prevention and treatment.the p egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl 锦绣城市之光项目销售计划书 广告媒体计划 , 2005/3月项目广告计划 广告计划安排表 时间安排 6~12 13~19 20~26 宣传内容 合肥晚报 合肥晚报 安徽商报 (18日整版) (25日整版) (11日跨整版) 安徽商报 安徽商报 报纸媒体 期待已久 期待已久 期待已久 即将公开 即将公开 盛大公开 车体广告 项目形象 项目形象 项目形象 广告诉求 1)安徽商报(11日跨整版) 期待已久 即将公开～ 内容:锦绣城市之光 合肥经济开发区东部商业核心区 一个新合肥的不夜之城 一个无比精致的商业之城 一个极其珍贵的商业之都 8.5米大门面 strengthen the supervision of the muck transport, prevent sediment pollution. 7advertising to encourage the public to report, and strive to achieve the prevention and treatment. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relee illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana 底商层高6.4米 整个商铺上二层有自动梯 2)合肥晚报(18日整版) 安徽商报 期待已久 即将公开～ 内容:锦绣城市之光 合肥经济开发区东部商业核心区 一个新合肥的不夜之城 一个无比精致的商业之城 一个极其珍贵的商业之都 沿街商铺——美食街(中档特色美食文化) 紫蓬路西侧——学子广场(小型电脑城、电玩、网吧、办公学习文具、小型书店) 紫蓬路东侧——休闲驿站(休闲娱乐类卡拉OK、酒吧、迪吧、小型浴场、棋牌室) 内铺西侧——宜家家居(居家生活类专卖店、体育用品专卖店、美容美发) 内铺东侧——少女天地(中档、前卫类服装、饰品、化妆品专卖) 3)合肥晚报(25日整版) strengthen the supervision of the muck transport, prevent sediment pollution. egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl8ublic to report, and strive to achieve the prevention and treatment.the p 锦绣城市之光项目销售计划书 安徽商报 期待已久 旺铺火爆公开～ 中国?合肥?合肥经济开发区东部 皓海恒星?锦绣城市之光 锦绣生活从此开始～ strengthen the supervision of the muck transport, prevent sediment pollution. 9advertising to encourage the public to report, and strive to achieve the prevention and treatment. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relee illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana 开盘日销售工作安排 开盘前一星期对外公布价格，通知登记客户再次到售楼处，确定其购买意向，告之客户开盘预定流程。 对意向客户进行统计，根据其登记编号前后，错开时间段进行通知，半小时30号。 开盘前一天通知关系户进行内部签约，支付首付款。 开盘当天根据客户登记号每半小时放30组客户进售楼现场选购楼房。 开盘期间房号确认以支付首付款为界定 标准 excel标准偏差excel标准偏差函数exl标准差函数国标检验抽样标准表免费下载红头文件格式标准下载 。 开盘强效期预定时间为三天，三天后督促已定客户至售楼处进行签约手续，并同时办理银行按揭手续。 (实际操作流程见锦绣城市之光项目排队发售流程图) strengthen the supervision of the muck transport, prevent sediment pollution. 10ublic to report, and strive to achieve the prevention and treatment.the p egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl 锦绣城市之光项目销售计划书 附录 , 案场纪律 一、作息制度 1、由于销售行业的特殊性，销售现场所有人员每周休息一天，销售人员因特殊情况串休应提前一天向专案经理提出申请，经批准后方可串休，但每天不能超过二人，周六、周日及特殊时期不准休息。 2、作息时间: 正常工作时间:9:00——17:30 开盘期间如须加班由专案经理试情况安排 特殊情况由专案经理试情况安排 中午轮流吃饭，前台和热线必须留人值班。 3、考勤制度:每月考勤起止日期由当月1日至当月30日(或31日)，由专案及行政部负责统计和监督，上班严禁迟到、早退。事假须提前一天向销售专案书面请假，事假一天扣除当日工资。节假日员工需轮流值班。病假需在上班前通知专案，病假一天扣除当日工资。 二、岗位职责 置业顾问:销售住宅、商服、车位，认真接待客户，每天填写来人、来电登记表，记录完整的客户跟踪档案，每月至少一次到周边项目做市调一次，并将市场上的最新动态记录下来在会上讨论。 三、礼仪规范及现场纪律 1、置业顾问要时刻注意个人形象，保持良好的精神状态，上班时间 strengthen the supervision of the muck transport, prevent sediment pollution. gal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relee illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana11advertising to encourage the public to report, and strive to achieve the prevention and treatment. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegal 必须佩戴公司工作牌，穿公司统一制服，保持工作服的整洁干净无异味，保持衬衣袖口、衣领干净，禁穿旅游鞋、布鞋、牛仔裤裤。违者罚款10元。 2、皮鞋光亮不带泥土，袜子配合得当。 3、男员工衣冠整洁，头发梳理整齐无头屑，不得留长发和染发，不留胡须和指甲。违者罚款10元。 4、女员工必须淡妆上岗，头发梳理整齐无头屑，不得染鲜艳颜色的头发，不得佩戴夸张戒指、耳环等饰物，不浓妆艳抹，指甲长度不得超过5毫米，不涂带颜色的指甲油，指甲内不藏污垢，在8:45前梳理完毕，做好上岗准备。违者罚款10元。 5、不允许在销售现场内高声喧哗，不允许谈论与工作无关的话题，不允许做出不雅和不文明的举止(嬉戏、追逐、打闹、吵架、争客户、抠鼻子、随意脱鞋等)。违反一次罚款10元，严重者给予除名处理。 6、电脑等办公设备由销售助理统一保管、使用，未经同意，不得随便使用，若有必要须经负责人同意。员工不得利用公司复印机复印公司业务以外的资料，并应时时注意节约用纸，违者罚款10元。 7、不得擅自离开工作岗位。上班时间未经批准不得私自脱岗外出，违者罚款50元，累计三次者给予除名处理。 8、需保持案场的整洁和卫生，不得将资料、电话乱堆乱放。离座后须将座椅放回原位，不得将座椅乱摆乱放。违者罚款10元。 9、不得在洽谈谈区及案场内进食任何零食或饮料，违者罚款50元。 strengthen the supervision of the muck transport, prevent sediment pollution. egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl12ublic to report, and strive to achieve the prevention and treatment.the p 锦绣城市之光项目销售计划书 10、不得阅读任何与本楼盘销楼无关的书籍、刊物，违者罚款50元。 11、不得私下做与售楼无关的事情，不得化妆、修指甲、睡觉。违反一次罚款50元。 12、在前台不得相互聊天，看报纸，并不得与门岗保安或其它人员聊天。违者罚10元。 13、外来非购房客户进入售楼中心，接待员须提示其到入门处两旁位置就座。 14、销售人员的朋友到访售楼部，不得进入办公区。违者罚款50元。 15、非本部门人员到案场打电话，必须站于工作台外操作，相关销售 人员有义务阻止其进入工作台。违者罚款20元。 16、每天需认真填写相关的客户登记表格和资料，随时备查和按时上 交，作好客户档案，另对于客户反映的问题及意见须以书面形式 当天提交。突击检查不合格者一次罚款20元。 17、按时保质保量完成销售专案布置的工作任务，非客观原因引起的 工作任务未完成一次罚款50元。 18、销售专案在每天8:45时对置业顾部着装、礼仪、考勤进行检查， 对未按时着装完毕作好销售准备工作者，一次罚款20元。 19、销售专案每天上下班后，利用15分钟时间组织销售人员进行销 售统计和总结，针对当天遇到的问题设想解决 方案 气瓶 现场处置方案 .pdf气瓶 现场处置方案 .doc见习基地管理方案.doc关于群访事件的化解方案建筑工地扬尘治理专项方案下载 。 20、长时间离开售楼中心或带客户进楼看房须携带手机，违者罚款10元。 21、外出办事须携带手机、呼机等通讯工具，方便公司随时与之联系。 strengthen the supervision of the muck transport, prevent sediment pollution. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relee illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana13advertising to encourage the public to report, and strive to achieve the prevention and treatment. 休息时从早上9点到晚上9点要随时开机，不得关机。手机不开 机及连呼三次不复机者罚款20元。 22、一次性纸杯为客户提供，使用一次性纸杯喝水者罚款10元。 23、爱护公司，保持办公区域的整洁，不得乱扔垃圾，违者罚款10元。 24、上班之前及上班时间不得饮酒，违者罚款50元。 25、任何时间不得在售楼中心打架、骂人，违反者罚款50元，严重者可予以除名处理。 26、不允许置业顾问做私单，替客户炒房从中谋取利益。 销售专案及公司行政部有权对上述以外的不规范行为进行适当处罚。对于上述处罚条款如违反一次，按罚款额度处罚，第二次罚双倍，第三次在第二次金额基础上罚双倍，以此类推。严重违规者做除名处理。 四、违纪处理 1、利用价格、房号以其它不正当手段抢客户，有损公司声誉及其它置业顾问正常利益者。 2、销售人员做私单，协助客户炒房，从中谋取利益者。 3、泄露公司机密给客户或其它项目，使公司造成损失者。 4、拒绝上级下达的任务工作，工作态度消极，散发消极怠工情绪者。 5、多次违反公司规章制度，经批评教育者仍无法改正者。 6、盗窃公司及私人财物，或公司机密文件及客户资料者。 strengthen the supervision of the muck transport, prevent sediment pollution. egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl14ublic to report, and strive to achieve the prevention and treatment.the p 锦绣城市之光项目销售计划书 7、散布谣言及流言蜚语，搬弄是非，攻击抵毁他人，不利于公司员工团结者。为加强销售制度的管理，严肃公司纪律，任何员工出现以上严重违反公司规章制度的情况，将予以除名。被公司除名的人员，公司有权根据情节严重及所造成损失者后果追究其刑事责任。除名员工的工资及佣金视具体情况由销售专案与上级领导决定是否发放。 strengthen the supervision of the muck transport, prevent sediment pollution. advertising to encourage the public to report, and strive to achieve the prevention and treatment. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relee illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana15 , 案场接待 电话接听要求及礼仪要求 1案场划定电话接听区域，由销售人员按轮排接听电话，销售经理负责监督; 2销售案场销售热线电话响铃不得超过三次，必须有销售人员接听; 3 接听电话时，销售员必须保持端正的座姿，面带微笑，若电话转接后销售人员在销售柜台外接听电话须保持端正的站姿。在初始接听时须致:“楼盘名?您好～” 4 当客户指定找某销售员须致:“请稍等”电话转接者须致:“您好我是***”。 5 在销售现场工作的人员利用案场电话进行私人用途每次不允许超过3分钟。 电话接听的客户资料管理及要求 1 销售人员在接听客户来电后必须填写来电表。案场备用一个专用文件栏，销售人员将来电表填写完毕后，归入本组专用文件栏，销售人员接听来电后要完整记录于来电登记表上，来电登记表填满后(5分钟之内)，放回文件栏，每日中午12:00、下午17:30分之前由每组主管将本组来电表收齐，交于行政助理，并协助行政助理在每日晚18:00以前将来电记录输入电脑。 strengthen the supervision of the muck transport, prevent sediment pollution. te small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl16ublic to report, and strive to achieve the prevention and treatment.the p egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encourage 锦绣城市之光项目销售计划书 2 表填写满后，销售人员应主动放回文件栏，然后补充新表，注明日期，销售主管要定时检查; 3 表填写要注意规范，表中各项均需切实填写以反应真实情况，评估媒体效果。 4 接听者若要离开接听区域，经本组主管确认后，可由同组人员代替，具体人员由主管自行安排，但不能同组同时安排两个人接听电话。 5 电话中如询问销控、销售率等敏感话题宜采用婉转态度，拒绝电话中解答或约定时间邀来电者到现场。 6 销售人员在接听电话后必须确认来电显示号码是否正确，或留取客户其他的可直接联系的电话，并注明家或办公室电话。 接听要点 1 目的:让客户来现场 2 在接听过程中着重宣传本楼盘的特点及具体优越性，通常客户在电话中会问及价格、地点、面积、格局、进度、付款等方面的问题。销售人员应扬长避短，在回答中将产品的卖点巧妙地溶入。 3 注意事项 A 对销售说辞应进行统一培训。 B 广告发布前应事先了解广告内容，仔细研究和认真应对客户可能 会涉及的问题。 C接听电话的时间应以2-3分钟为限。 D接听时尽量由被动回答转为主动介绍，主动询问。 E约请客户应明确具体时间和地点，并告诉他你将专程等候。 strengthen the supervision of the muck transport, prevent sediment pollution. e illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana17advertising to encourage the public to report, and strive to achieve the prevention and treatment. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the rele 现场接待 销售人员应首先致以问候，再配合沙盘模型做项目简单讲解，使客户对项目形成一个大致概念。在模型讲解过程中，可探询客户需求，做到心中有数，以便随后做推荐。做完模型讲解后，可邀请客户参观样板间，在参观样板间过程中，销售人员应对房型的优势做重点介绍，并迎合客户做此辅助性介绍。同时，销售人员也有维护样板间陈设物品完好、样板间清洁整齐的责任。样板间参观完毕后，可引客户至洽谈区，给客户资料及名片，此时销售人员应对客户所关心的问题做解答，并详细告知项目的价格及付款方式，按揭还款等细则，并根据客户喜好做强力推荐。最后，送客户出门并与之道别，表达项目销售速度很快，希望客户能尽快做决定的意思。(但表达的方式切忌过于直白) 具体内容如下: A、到第一个接待客房的置业顾问必须在客户进门前起，并向客户致意:“您好，”“您是第一次来吗,”“您是否与我们业务员有过联系”如果是第一次来，则此置业顾问说“您这边请，我来向您介绍一下”如果客户与其他置业顾问联系过，则此顾问说:“您请稍等一下，我帮您找某某” B、如果与该客户联系过的其它置业顾问暂时不在，则此置业顾问说:“对不起，某某暂时不在，您看我代他帮您介绍(处理)一下是否可以”某置业顾问接待客户落座后，下一位接待客户的置业顾问负责给 strengthen the supervision of the muck transport, prevent sediment pollution. 18ublic to report, and strive to achieve the prevention and treatment.the p egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl 锦绣城市之光项目销售计划书 客户倒水，并说:“您好，请喝水”如果倒水不及时或洽谈区的客户桌上没有水，下一位接客户的置业顾问罚款10元。如下一位接客户的置业顾问没在，每一位置业顾问都有义务为客户倒水。 C、置业顾问接待来访客户，必须带齐以下物品:名片、楼书、资料夹(户型图、价目表、付款方式等必备材料)、计算器、笔、来访登记等用具。 D、当置业顾问与客户谈话时，如需其暂时离开或向其询问事宜，必须走至近前，向客户致意:“对不起，打扰一下”然后方可向此顾问询问是否需要接听电话等事宜。 E、置业顾问返回售楼大厅，须负责将接待客户时所有桌、椅摆放整齐，水杯、纸张等清理干净，保持大厅的整洁。违者罚款20元。 F、对有意向的客户，置业顾问应及时填写来访登记、客户跟踪记录档案，经销售助理确认生效。 G、置业顾问严禁挑选客户，不得冷落客户。不论客户的外表、来访动机，置业顾问都要全力接待，违者罚款20元，严重者予以除名处理。 H、每个置业顾问都有义务帮助其它人员成效。其它置业顾问的客户来访、来电，或该顾问不在，由组人员接待。本组人员不在由销售专案将客户分配其它顾问临时接待，销售专案有权将客户安排给任何顾问临时接待，被安排人员不得以任何理由推辞。 strengthen the supervision of the muck transport, prevent sediment pollution. ithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana19advertising to encourage the public to report, and strive to achieve the prevention and treatment. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relee illeht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Th , 业务管理 销控 销控由销售经理负责管理，置业顾问查询销控须通过销售经理，不得未通过销售经理擅自将物业出售给客户。 销售经理须与开发商保持紧密联系，经常核对销控以保证销控的正确性，避免重复销售的情况出现。 开盘前由开发商将内定客户名单给予销售经理以便销控，避免重复置业顾问推荐。 如遇内定关系户须通过销售经理与开发商确认后方可。 签约 客户在公司签订《商品房 买卖合同 二手车买卖合同 免费下载二手设备买卖合同协议免费下载房屋买卖合同下载房屋买卖合同免费下载车位买卖合同免费下载 》同时必须付足首付款，若客户签约时付款不足，必须由置业顾问向销售专案申请，批准后方可签约。如果客户按揭付款，一并将按揭手续办完。 置业顾问须督促客户按时签约，支付签约金额，以保证资金回笼 销售经理对屡次督促仍不肯签约的，经与开发商协商后有权将其另行售出 折扣 置业顾问无权给予客户折扣，如遇特殊情况报销售经理，由销售经理根据情况与开发商协商后，由开发商出具折扣单方可生效。 关系户折扣由开发商出具折扣单单方可生效。 设计变更 strengthen the supervision of the muck transport, prevent sediment pollution. eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl20ublic to report, and strive to achieve the prevention and treatment.the p egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis 锦绣城市之光项目销售计划书 对与特殊情况客户提出设计变更的，须以书面形式提出，交销售经理与开发商工程部协商其可行性后，方可给予客户答复。 合同履行(催款、催交文件) 按揭办理——银行人员办理 客户遇特殊情况(如资金确有困难，家有变故等)，由专案经理看情 况处理，但签约不允许超过二个星期，特殊情况报 开发商处理。 业务制度 1、客户登记制度 置业顾问必须将当天电话咨询和现场来客情况在来人、来电上登记并交由销售助理确认。客户记录档案由销售助理保存。 2、客户确认制度 A、客户确认严格按来访登记的文字形式以登记在先者为准。同一日接待的客户，根据实际调查的情况，先接待的有效。 B、无法判别时，以合作为原则。 C、客户交纳定金或签约之日起，该客户确认自然备档。 3、客户撞单处理 A、发生撞单按来访登记先后作为唯一判别的标准。 B、发生撞单由销售专案判别客户由哪个置业顾问跟进，如撞单顾问擅自主动与该客户联系，则视情节严重予以警告或开除。 C、故意抢单者，如未损害公司利益，扣发其该单全部佣金，抢单者立即开除。 strengthen the supervision of the muck transport, prevent sediment pollution. ht boxes, billboards and mobile billboards landing; shops along the street to do "one family, one" of the plaque, do tidy. Thithout approval, old damaged, seriously affect the appearance and safety of advertising facilities, to ban illegal landingLigtion we to obey, must be resolutely banned according to law. To lawfully punish households Outside advertising, focusing on remedias operators to strict penalties; the problem is serious, according to the law to revoke or suspend business license; to refususinesnsibility, to send someone to defend, to prevent the rebound of refusing to obey the management of shop management, Zhandao bder. The key positions, key areas, to strengthen routine inspections at the same time, it is necessary to implement the respoeet orll parking vehicles and pedestrians are unable to move. This must make great efforts to solve, and resolutely remediation Strgement, Jeeves serious problems, and some put down the street as the freight yard, some stores are shed, shed have stalls staDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop mana21advertising to encourage the public to report, and strive to achieve the prevention and treatment. small vant departments to provide illegal small advertising telephone number must be firmly sealed, on the dissemination of illegalgal posting and freely distribute small ads to be punished in accordance with the law, the communications company of the relee ille D、恶意毁单损害公司利益者，立即开除，其未得之佣金全部扣发。 4、认购及销控管理条例 A、楼盘销控工作由销售专案负责 B、置业顾问必须得到销售专案确认后，方可与客户签署预定书或《商品房买卖合同》。 C、销售专案进行销控前，必须以收到客户的认购定金或首期房款为原则。 D、置业顾问不得在销售专案不知道或销控结果未果的情况下，自行销控，否则自行承担由此而产生的一切后果。 E、销售专案需将最新购房的客房资料登记于销控登记表，并将销售进度及时汇报给总经理。 strengthen the supervision of the muck transport, prevent sediment pollution. 22ublic to report, and strive to achieve the prevention and treatment.the p egal small advertising telephone number must be firmly sealed, on the dissemination of illegal small advertising to encouragete small ads to be punished in accordance with the law, the communications company of the relevant departments to provide illtribubillboards landing; shops along the street to do "one family, one" of the plaque, do tidy. The illegal posting and freely dis eriously affect the appearance and safety of advertising facilities, to ban illegal landingLight boxes, billboards and mobileged, sanned according to law. To lawfully punish households Outside advertising, focusing on remediation without approval, old dama; the problem is serious, according to the law to revoke or suspend business license; to refuse to obey, must be resolutely baltiesefend, to prevent the rebound of refusing to obey the management of shop management, Zhandao business operators to strict penas, to strengthen routine inspections at the same time, it is necessary to implement the responsibility, to send someone to dey areians are unable to move. This must make great efforts to solve, and resolutely remediation Street order. The key positions, k, and some put down the street as the freight yard, some stores are shed, shed have stalls stall parking vehicles and pedestremsDead, six renovation shop business, Jeeves, outdoor advertising. Especially outside the shop management, Jeeves serious probl