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首页 卡特洗衣公司案例分析答案超全

卡特洗衣公司案例分析答案超全.doc

卡特洗衣公司案例分析答案超全

欣欣宅
2019-01-16 0人阅读 举报 0 0 暂无简介

简介:本文档为《卡特洗衣公司案例分析答案超全doc》,可适用于人文社科领域

ContinuingreportofHRM(TheHotelParisInternational)院  系:班  级: 人力学  号:姓  名:课程名称: 人力资源管理完成时间:年月至年月ContentCHAPTERINTRODUCTIONTOHUMANRESOURCEMANAGEMENT  CHAPTERHUMANRESOURCEMANAGEMENTSTRATEGYANDANALYSIS  CHAPTERJOBANALYSISANDTHETALENTMANAGEMENTPROCESS  CHAPTERPERSONNELPLANNINGANDRECRUTING  CHAPTEREMPLOYEETESTINGANDSELECTION  CHAPTERINTERVIEWINGCANDIDATES  CHAPTERTRAININGANDDEVELOPINGEMPLOYEES  CHCAPTERPERFORMANCEMANAGEMENTANDAPPRAISAL  CHAPTERMANAGINGEMPLOYEERETENTION,ENGAGEMENT,ANDCAREERS  CHAPTERESTABLISHINGSTRATEGYPAYPLANS  CHAPTERPAYFORPERFORANCEANDFINANCIALINCENTIVES  CHAPTERBENEFITSANDSERVICES  CHAPTERINTRODUCTIONTOHUMANRESOURCEMANAGEMENTIsumupfivemainpointsspecificHRproblemsIthinkCaterCleaningwillhavetograpplewithFirstofall,theywerelakeforpersonnelmanagementregulationsandproceduresbotheverymanagerandeachemployeeAsthereweremanyofproblemswhichwereharmfultotheirmanagementbecauseworkers’lakeaseriesofclearknowledge,abilitiesandskillsForexample,fairemploymentproblemswouldseriousdamageemployees’rightsbuttheydidn’tknowuptonowHumanresourcemanagementsalwaysaskedpeopleofapplicantsabouttheirnationaltopicandsomeothersensitivetopicsbuttheydidn’trefertoprofessional,abilitiesand,manyotherusefultopicsLuckily,theyhaven’tbeenreportedtheirdiscriminationbecausetheemployeeswerealmostwomenandethnicminoritywhichwereshortoflawsconceptThisphenomenontoldustheycouldn’tclarifyfairemploymentrulesandprofessionalknowledgeandlawsknowledgeInaddition,humanresourcemanagementscouldn’tmakeemployeescleartheirowndutiesandresponsibilitiesTheyemployeesdidn’tknowtheircleardivisionofresponsibilitiesasaresult,CaterCenterwouldbeinefficiencyafterconfusiondaybydayNumanresourceofCaterCentercouldn’tkeepemployeeloyaltyandemployeestabilityItisterribleforacompanytofaceemployeetheftsthereItwouldnotonlycausebenefitsofcompany,butalsocauselegitimateequitiesofthefirmWhat’sworse,asaresult,corporateculturaldevelopmentandemployees’activitieswillbedestroyedNotonlytheissueoffairemploymentlacksattention,butalsothemanagerhimselfhasnotreceivedanybasictrainingIfIwereJennifer,IwillpersuadeeverymanagementtopaymuchattentionmakeaPostOfficeBookatfirstforallofmyemployeesinorderthattheycanidentifytheirresponsibilitiesandobligationInaddition,wemustidentifythemanagementprocessisbasedonthefunctionsofplanning,organization,staffing,leading,andcontrollingIntotal,westartwiththesefivefunctionsandwewillavoidmistakeslikeIsummedupinmyfirstparagraphWemustconsummatetherulesandprocessesofHRMWecanachieveitbysolvingthefairemploymentproblem,improvingtheirknowledge,abilitiesandskillsofcleaningandservice,enhancinglegalknowledgeandexperienceBydoingthese,wecanimproveCaterCenter’spersonnelmanagementregulationsandproceduresbotheverymanagerandeachemployeeCHAPTERHUMANRESOURCEMANAGEMENTSTRATEGYANDANALYSISIwouldrecommendthattheCatersexpandtheirqualityprogramMyreasonsareasshownbelowFirst,thecompanyfacedtoalargerscaleandonlyholdingemployeemeetingscan'tsolvealltheproblemstheyfacingSowemustexpendwaysandmeasuresforeveryemployeeinordertowideningthefeedbackchannelfortheproblemofcompanySecond,asamanager,wecan’tbeeverywherewatchingeverythingallthetimeAndexpendingthequalityprogramisarealwayforinnovationandsustainabledevelopmenttothecompanyWeneedtodiscoveraseriesoffindingformakingprogressatanytimeSpecifically,CatershouldexpandtheirqualityprogrambytakingformsasshownbelowWeneedmakeascientificstrategichumanresourcemanagementinthewholecompanyinordertoguaranteetherunningofitTraininganddevelopmentisthefirststepforstrategyItwillbeexplicitifCatersmakeemployeesknowthatwherearetheynowandwhotheyare,andwritingajobdescription,significantlyTheywilllearntosizeupthesituationincludingperformexternalandinternalaudits,Afterwards,Caters’strategicoptionswillbeknownandbecreatedbymanagersandevenemployeeseasilyAtthesametime,theywillbesupportiveandhavingahighperformanceItcanminimizetheplaneturnaroundongroundandthemealsandfrillsandsoonAllofthesebenefitsaretodecreasecostsandincreaserevenuesfortheorganizationAquestionwemustfacetoandneedtobesolvedurgentlyiswhethertheemployeeswanttoactandacceptlikeminimanageronlywithearningabout$to$perhourItreferstothequestionofsalaryadministrationSoifwemakeafairsalarysystemthatemployeesapproval,wewillgainadifferentgroupwhichismuchbetterandcompetentthaneverbeforeInaddition,IthinkCatersshouldfocusontheoutlinesummarizingimportantHRpracticeasIdesignedbelowFirstofallIthinkitisimportanttocollecttheopinionsofcustomersandemployeesbeforewemakeasystematicofHRpracticeWewillidentifyclearconditionofworkingandprogrambydoingthisThenwemustmakeJobDescriptiontoeachpositionofCaterCenterWecandecidehowtomeasuretheperformanceofanoldornewhiresForexample,withCatersystem,hiringmanagersinputtheirevaluationsofeachnewhireattheendoftheemployees’firstseveraldaysRefertotheirimportantdesigned,wecanmakeaHRpracticecategoryandanalysisforCatersasIreferbelowHRpracticecategoryDescriptionExamplesStuffingProcedurestoevaluaterelevantknowledge,skills,abilitiesforfitSelectivescreeningassessmentoftechnicalinterpersonalskillsattitudespersonalSelfmanagedteamsPowerdownwardbygrantingauthorityandresponsibilityEmployeeparticipationprogramsTeamswithdecisionmakingauthorityDecentralizeddecisionmakingEmpoweringemployeesAuthoritytomakedecisionsparticipatemanagementTrainingFormalizingprogramstodevelopknowledge,skills,abilitiesTrainingforcurrentfutureskillsTechnicalinterpersonalFlexibleworkassignmentsBroadenindividualknowledge,skills,abilitiesJobrotationjobenrichmentabilitiestoperformjobCommunicationOpencomChannelstoexpressviewpointsEmployeesuggestionsystemsCompensationPerformancecontingentpay,groupbasedpay,marketpaypoliciesProfitgainsharingownership   CHAPTERJOBANALYSISANDTHETALENTMANAGEMENTPROCESSTheformattobeusedtowritethejobdescriptionofthelaundrymanagerFirstofall,weneedtoanalyzethestructureofCaterCleaningCompanysothatidentifythedescriptionofjobWecangetthetableofstructurebyanalyzingasshownaboveFromthedrawingabove,wecanseethatlaundryorganizationisthesimplestverticalmanagementmode,laundrymanagersaretheirbasicjobs,buttherearemultiplepostsunderthemThissimpleorganizationalstructureissuitableforthiskindofcompanyFromthedrawingabove,wecanseethatlaundryorganizationisthesimplestverticalmanagementmode,laundrymanagersaretheirbasicjobs,buttherearemultiplepostsunderthemThissimpleorganizationalstructureissuitableforthiskindofcompanyFirstofall,thesizeofalaundryasanenterprisewillnotbelargeSecondly,thegeneralobjectivesandtasksandresponsibilitiesoftheLaundromatmanagersmentionedinthecasearerelativelyspecificandrelativelysmallIntheend,thestaffofthelaundrywillnothaveahighlevelofknowledge,whichisrelatedtothecontentoftheirworkTosumup,weshouldpayattentiontothefollowingpointsinwritingthejobinstructionsofthelaundrymanager  Thejobdescriptionshouldbesimpleandeasytowriteintheformat,nottoocomplicated  ThejobdescriptionshouldbeeasytounderstandinthedescriptionofthecontentAccordingtothis,thejobdescriptionoftheformisbestsuitedtothemanagerofthelaundryWhat’smore,workstandardsandproceduresshouldbewrittenintothejobdescriptionThejobdescriptionisadetaileddescriptionoftheinformationrelatedtothejob,whichincludesthepersonconcerned,andthedescriptionalsocontainsadescriptionoftherelatedmatterTheworkingstandardandprocedureisadescriptionofthejobrelatedmattersItfurtherexplainswhatextentthedutypersonnelshoulddoandhowtodoitAsaresult,IthinkthatworkstandardsandproceduresshouldbewrittenintothejobdescriptionHowcanJennifercollecttheinformationneededtowriteworkstandards,workprocedures,andjobdescriptionsIthinktherearemanywaysofcollectinginformation,suchasthefollowing:Summaryoftheworkstandards,proceduresandjobdescriptionsofsimilarenterprisesCollectopinionsoncustomersandemployeesConsultanumberofexpertsandintermediariesGetthemaininformationfromtheactivitiesofemployees,actionsofpeople,theworkingperformance,workingbackgroundandtherequirementofemployeesandsoonThestoremanagers’jobdescriptionshouldlooklikeandcontainasthetablebelowPostName PostNumber PostCategory SubordinateDepartment PostSequence PostQuota SummaryofpostJobbasisJobcontentJobtargetMainRelationshipofPost BasicTrainingRequired DutiesandStandards BasicCapacityRequired PerformanceIndicators UseToolEquipment Qualification WorkingHours ProficientWorkPeriod DiversityofWorkExperience DateofCompilation DuraltheConveyances EffectiveDate Informing      

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卡特洗衣公司案例分析答案超全

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