剑桥商务英语初级

剑桥商务英语初级 Useful language from Module 1 1.1 Business Topic: Wordlist: business technique cross-cultural presentation public consultant consultancy run (courses\ workshops) one-to-one accredited motivational client entertaining professional involve responsibility be responsible for sb. / sth. title sample account correspondence badge identify catering service MD managing director 的缩写 gadget interior memo electrical appliances ship Power Point bonus catalogue positive presence diary Athens Expressions: Do you like your job? May I introduce myself? Do you often travel abroad? My name’s …/ I’m… Excuse me. Is your name…? Nice / Pleased to meet you. How are you? --- Not too bad, thanks. Nice to see you again. How do you do? Please, call me… How do you spell your name/ surname? What do you do? I work for a company that… What does your job involve? I’d like to welcome you all. When does your train leave? I’m a / an… Who’s the managing director I’m based in… Background: 1. internal training or in-house training or on-the-job training 2. external training or off-the-job training 3. web-based training 4. New employee orientation training 5. Leadership training 6. Performance appraisal training 7. Personal computer training 8. Team building training 9. Hiring process training 10. Training the trainer 11. Operating new equipment training 12. 以下是典型的公司组织结构图 The Board of Directors Chairman -------Managing Director : Personnel Official Financial Director: Chief Accountant Marketing Director: Sales Manager Public Relations Manager Advertising Manager Production Director:Works/ Factory Manager Purchasing Manager The Board of Directors 1.2 Business Skills: Wordlist: Division colleague profile questionnaire interview single musical instrument file destination follow- up questions swap electronics varied confectionary annual allocate candidate criterion Inc. employee values supervise coordinate scuba diving marathon finance assistant audit master’s degree judo Chronic Fatigue Syndrom ambitious internal external journalism breed terrier chewing gum gallery format Expressions for reference in exercise 7: What’s your name? \May I have your name, please? What are your hobbies? What do you like to do in your free time? What is your surname/ family name / last name?\ Is Williams your surname? How many people are there in your family? Where are you from?\ /Where do you come from? \ Where do you live? What is your job? \ What do you do? What is yur favourite place for holidays? \Where do you like to to most for holidays? What are your reasons for learning English?\ Why do you learn English? Expressions for reference in exercise 8: What’s your first name? Do you like living in Shanghai? How often do you do sports/ go shopping…? Why do you like listenin to music? What do you like most about learning English? When do you usually go for holidays? How do you like your job? Expressions for reference in exercise 9: My name is Wang Min. Wang is my surname. There are thre people in my family. I’m the only child. I am from Fujian. I work as a sales rep and enjoy the challenge from my job. I like climbing mountains in my spare time. Wuyi Mountain is my favourite place for holidays. Job and work Sample in exercise3: Kostas Hadavas is personal assistant to the managing director of Athens Daily Menu. His job involves dealing with clients, organizing meetings and events, and writing reports and memos for the staff. He likes the job a lot because of the variety of things he does. Emloyee of the Year 年度最佳员工 Graduate of the Year年度最佳毕业生 Manager of the Year年度最佳经理 National Teacher of the Year年度全国最佳教师 Citizen of the Year年度最佳公民 Public Servant of the Year 年度最佳公务员 contained underwater-breathing Scuba diving 水肺潜水 又称斯库巴潜水 是self – apparatus 的缩写 Useful language from Module 1 2.1 Business Topic: 本小节学习重点: 1(熟悉相关 词汇 英语3500词汇语境记忆pets3考试词汇二年级反义词和近义词初中词汇词汇大全考研英语二高频词汇表 2. 学会谈论工程进展这一话题 3. 练习在听力和阅读过程中寻找具体信息 4. 掌握现在进行时的用法 Wordlist: be in progress project garden update construction apart from minor proceed panorama management team take shape ahead of schedule financial report temp help out CEO CFO give a presentation of launch photocopy branch marketing manager subcontractor period of transition permanent job temporary employment agency try out take maternity leave option career field existing skills supervisor temporary job ask for a pay rise meet one’s target sack administration work Brazil Lisbon Belem Fortaleza Valencia Montpellier Expressions: Ahead of/ behind schedule in progress Avoid mistakes It will be a pleasure to… From day to day make photocopies Give a presentation meet a deadline How about… ? proceed according to plan How does… sound? Sounds great! I look forward to … take time off I regret that … We will be delighted to … I’ m very sorry, but … What about…? Temporary Employment: 1. student 2. people temping to pay the rent 3. job seekers 4. freelancers 5. career temps 2.2 Business Skills: 本小节学习重点: 1(熟悉相关词汇 2. 学会并掌握如何进行日程安排的相关技能 3. 练习在听力过程中寻找具体信息 4. 掌握各类时间介词的用法 5. 掌握回执的写法 Wordlist: make arrangement plant take time off finance director confirm reception trade fair present potential client quality inspector job applicant festival self-employed accept an invitation special reception anniversary venue attendance Prague Morpeth Helsinki Buenos Aires Toronto Sydney 相关背景: 恰当地安排商务活动日程必须了解访问国家的工作时间及假日情况， 这对顺利地开展业务十分必要: 每周工作日不同。 多数国家的工作日是周一至周五或周一至周六。 但由于宗教原因，以色列的工作日是周日至周五，因为周六是犹太教 的安息日，这一天是全国法定休息日;多数阿拉伯国家的工作日是从 周六到周四， 因为穆斯林的休息日是周五。 回避节假日。 特殊的节假日必须清楚。例如穆斯林在斋月时的工 作日程安排较宽松， 这时与之谈生意万万不可操之过急。欧洲人十分 重视节假日。每年都会有四至五周的休假时间， 尤其是法国人常在炎 热的七八月份外出度假旅游， 如果这时打扰他们或打乱他们的度假安 排， 会令对方非常恼火。 有些节假日的时间并不固定， 比如斋月、 复活节等同中国的春节一样， 每年的公历日期都不相同， 应尽量避 免在这些日子里进行商务活动。 :30至16:30 或9:上下班时间各异。 美国人的工作时间一般为8 00至17:00. 中午有半小时至一小时的午餐时间。 韩国人的工作时间 是从9:00至18:00. 意大利从9:00到20:00. 其中下午1:00至4: 00 为午餐时间。 在欧洲上班时要全身心投入， 但超时工作却不可取。 在日本和中国的香港则相反， 人们工作起来不分昼夜。 日本的工作 时间虽然规定为9:00至17:00， 但为了生意上的成功加班加点也是 家常便饭。 守时与不守时。 对多数欧洲人和美国人来说， 让别人等候是不礼 貌的行为， 即使你的客户迟到， 你也应按时赴约。而有些国家对此 就不大在意。 俄罗斯人在时间安排上就比较随心所欲。 在中南美洲 以及一些中东国家， 预约也都是大概时间， 按约定时间前往， 你常 常要等上一个小时甚至更长的时间。 对阿拉伯人来说， 工作远不如 家庭、朋友及宗教来得重要，他们对时间的感觉是“看上帝的安排”。 亚洲人很守时， 他们常常会比约定时间提前几分钟到场， 但菲律宾 人有时会迟到。 Business strategy coordination strategy economic strategy marketing strategy Markeitng manager accounting manager assistant manager circulation manager credit manager divisional manager financial manager public relations manager To: Carlos Martinez Subject: Meeting next week Hi Carlos, I’m just writing to confirm our meeting next Thursday at 4.30. Have a good evening. Rebecca Possible answer for exercise 7: Dear Ms Greer, Thank you for your invitation to the New Directions Book Fair. I can confirm that we will be at the fair on both days. Thank you also for the invitation to the special reception. I regret that neither I nor my colleague, Felix Lund, will be able to attend the reception, as my company have organised an event on Thursday evening. However, I look forward to seeing you again during the days. Best wishes, Bob Olaya Possible answer for reference in Writing Test 1: Dear Ms Dilts, I’m writing to say that I’m getting ready for my BEC Preliminary exam. Could you tell me something about the Writing Test? And can you give me advice on how not to make mistakes? Yours sinceryly, Michela Dates: 21 May, 27th May Both are correct, but they shouldn’t use both ways in the same piece of writing. Tips: stst 英语日期的读法与写法不同， 如21 July 要读成the 21 July。 但现代英语经 常在日期中用基数词替代序数词， 如21st July 写成21 July。在美国英语中， 日 期的写法又有不同， 通常是月份在前且常用基数词， 如21st July 写成July 21。 Module 3 3.1 Business Topic Company Biography 本小节学习重点 1. 熟悉相关词汇 2. 学会介绍公司简况，组织结构 3. 练习在听力和阅读过程中 抓住语篇大意和寻找相关信息 4. 学写公司简介 Wordlist: Biography fast food transform global original franchise feature French fries softdrink milkshake pruchase multimixer exclusive distributor open expand corporation cosmetic inspire philosophy revolutionary raw material supplier ethical travel agency contract take delivery of merge fleet budget airline go public businesss partner entrepreneurial freelancer dot.com millionaire celebrity entrepreneur Kuwait City San Bernardino Illinois Background: 美国的快餐业的特征 快 Fast 新鲜 Fresh 油炸 Fried 浪漫感 Fantasy 福特主义 Fordism 特许经营权Franchising 1. The new type engines features high speed, small size, and economical operating costs. 2. purchase: v +n. They have purchased 30% of the shares of the company. We need to know the exact day of purchase/ 3. multimixer: multicoloured multistorey office block multimillion a multicoloured society multifunctional multiple-choice test 4. franchise: v +n : The fast food business has expanded all over the world through the sale of franchises. Start a franchise business and Be The Boss! We offer management consulting for franchising throughout Australia and overseas. 5. he bought the business from the McDonald brothers for $ 2.7 million. I got it for hardly any money. You can buy the paperback for about two pounds. They were forced to sell their house for less than its original price. Exercise 1: Easyjet: The best place to book your cheap flights online Low cost flights across European destinations Be bound to pick up a deal that fits your budget Bargain flights to Spain, France, Germany, Italy and more Lastminute. Com: Lastminute.com is an online travel agency and e-tailer Specialists in flights, hotels, cars and holidays at the last minute For great value deals go to Lastminute.com The Body Shop Global retailer of skin care, body care products Offers more than 700 natural beauty products Has over 2000 stores in more than 50 countries The second largest cosmetic franchise in the world. Type of company: 个人独资: (SOLE TRADER/ PROPRIETORSHIP) 合伙公司; PARTNERSHIP 股份制公司: LIMITED CORPORATION Exercise 8: Today I’d like to present my new company. Its name is lose Weight.com Ltd. We sell special shoes that make you lose weitht when you wear them. I got the idea for this ubsiness when…, etc. Answers for reference: My company is Newland Second-hand Books. I’m a sole trader. I got the idea for this business when I saw thousands of books were sold for scrap when students graduated from college. I decided to open a second-hand bookstore on my university website. I advertised on the university website and the bulletin board to attract those who have books to sell and those who want to buy books cheaply. At first I only dealt in textbooks, then, I expanded to fiction, biographies and more. Last year I reaped a profit of 10,000 yuan, which was a notable sum considering the fact that I was only a second-year student in the university. Currently I have one employee who helps with the delivery. I am thinking of expanding to other second-hand items and employ more people. The current value of my company is about 100.000 yuan. As for my personal value, it is invaluable. Exercise 9: Clarification questions: How do you spell “Lose Weight”? When exactly did you start? Are you saying that you are a non-profit organisation? Exercise 10: Remind that this is the length of the business correspondence they have to write in Part Two of the Writing Test. You can write in the first person(I, we) or in the third person( he, she, they). Possible answer: Lose Weight.com is a successful company that sells special shoes that make you lose weight by just wearing them. The idea came to a university student, Mark Zimmerman, when he added weight to his runningshoes to burn more calories while jogging. He patented the idea in 2005 and started selling the shoes to his friends and relatives in Switzerland. The following year, he started taking orders from all over the world, thanks to the excellent website he set up. 3.2 Business skill: Company performance 本小节学习重点 1. 熟悉相关词汇 2. 学会描述公司业绩的相关技能 、 3. 练习在阅读过程中寻找信息 4. 学写公司新闻稿 Wordlist: Performance distribute record profit vegetarian organic ingredient nutritious improve one’s image banquet manufacturer guarantee symbol innovative sport utility vehicle component optical instrument validation certify application assurance founder turnover dramatically advertise annual report share price proactive dedicated unique access consolidate brochure in this respect maximum 新闻的主要要素: Who, What, When? Where? And Why? 1. 新闻稿的“倒金字塔”结构: Inverted pyramid 写作时应将最重要的新闻事实置于第一句。 在提供的信息中， company name. 公司名 products/ services ,产品 customers客户群体都是人们已经了解的事实， 构不成新闻。 只有 a new CEO is joining the company, ambitious wxpansion plans into new EU markets是公司新闻， 因此该新闻稿应从该信息入手， 构思导语。 2. 新闻导语的特点: 练习3中两篇新闻稿的导语是: Athens Daily Menu announces a new line in vegetarian and organic menus, to add to its extensive high-quality product range. SISSO is pleased to announce the signing of a major new deal with a Japanese car manufacturer. 以上导语的结构特点是:简单明了 Who:Athens Daily Menu / SISSO What:a new line in vegetarian and organic menus/ the signing of a major new deal with a Japanese car manufacturer. Why: to add to its extensive high-quality product range. 以上导语的语言特点是: A( 开宗明义，开门见山:Athens Daily Menu announces SISSO is pleased to announce B( 多使用S---V--- O结构，介词结构: SISSO is pleased to announce the signing of a major new deal with a Japanese car manufacturer. 主语 谓语 宾语 介词结构 介词结构 C( 较多使用动词、复合词、短小词: 如 announce (而不是 make an announcement) Line (而不是a type of product) Add to (而不是in addition to ) High- quality product range (而不是product range which is of high quality) Possible answer to Exercise 5: Soap Heaven is pleased to announce that a new CEO is joining the company next year. Her name is Tanya Radcliffe and she has ambitious plans for expansion into new EU markets, especially Northern and Eastern Europe. The company is based in Portugal and produces natural soaps, shampoos and skin-care products that are very popular with teenagers, both male and female. Reference for exercise 4: 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 示增长或下降的程度: 1. rise/ go up/ increase / grow moderately温和上升 2. fall/ drop/ decrease/ decline slightly 略微下降 3. rise/ go up/ increase/ grow steadily稳步增长 4. fall/ drop/ decrease/ decline gradually逐步下跌 5. rise/ go up/ increase/ grow sharply/ dramatically迅速增长 6. fall/ drop/ decrease/ decline badly/ steeply急剧下降 具体的变化幅度: 1. There was a sudden rise / increase /growth in costs of 40% 2. Th costs suddenly rose / went up/ increased/ grew by 40%. 3. The costs fell/ dropped/ decreased/ declined to US$ 20.000. 4. The costs fell/ dropped/ decreased/ declined by US$ 20.000. 5. There was a gradual fall/ drop/ decrease/ decline in costs from US $ 50,000 to US $ 20,000. 时间的表达: 1. Last year was an excellent year. 2. The first two quarters were rather slow. 3. Our production rose dramatically in th third quarter. 4. This situation was reflected in our sales for last year. 5. Sales went up to their previous level by the end of the year. 6. The share price rose steadily for the last two quarters. 7. Sales remained steady at its maximun for the rest of the year. 其他表达法: 1. Sales have readched a new peak. 2. Sales started to pick up after a considerable drop. 3. Prices leveled off after the inflation ended. Reference for exercise 7: Newland Second-hand Books is the first online bookstore owned by an undergtaduate. It had been in operation for two years and has made good profits from its 15,000 yuan-a-year turnover. It is growin rapidly and is going to expand its product range from second-hand books to other second-hand items in the coming year. It achieved this success through professional knowledge, dedicated service and low price. For great value deals, come to Newland Second-hand Books. It is an effective way to help you survive college. 4.1.Business Topic International business 本小节学习重点 1. 熟悉相关词汇 2. 学会谈论有关国际商务这一话题 、3. 练习在听力和阅读过 程中寻找具体信息 4. 掌握情态动词can/ could/ should 的用法 Wordlist: Import export competitor wholesaler warehouse audio product ban fashion industry crisis commissioner spokeswoman huge losses resign garment clothing blockade in favour of disastrous import quotas import control compromise stock exchange appeal to s.b available dossier flat embarrassing in-house magazien participant stressful moderator press the mute button reflect on teleconference Rotterdam Aveiro Background: EU ---- European Union European communities 欧洲共同体 euro欧元 European Council: 欧洲理事会 即欧盟首脑会议 Council of European Union 欧盟理事会 即 欧盟各国部长理事会 Commission of European Union欧盟委员会 European Parliament 欧洲议会 Cloth: 1. Mother bought some cloth to make us nes dresses for our birthday. 2. I need a piece of cloth to clean the table. Clothing: 1. They wear much clothing here in Melbourne. 2. Food an clothing are of great importance to our life 3. an article / a piece of clothing winter clothing summer clothing protective clothing special clothing Clothes: 1. I have to wash many c;ptjes everuy day. 2. If you want to attend the party, you’d better change into formal clothes. A: Rival: competitor: Business rivals rivals in love rival companies rival products B: Huge losses 巨大损失 at a loss 亏损 sold the merchandise at a loss 赔本卖出 货物 stand the loss 承受损失 suffer losses 遭受损失 C:be in favor of: in support of; approving e.g.: we are in favour of his marketing plan. Most of us are in favour of her promotion to manager. To the advantage of ; inscribed or made out to the benefit of: e.g.: The judgment is in favour of their rival. They received an anonymous check in favour of their father. D: import restrictions +on E: import quotas 进口配额 Possible answer for exercise 10: A: European Trade commissioner Mr. Mandelson would take two opposite views about present situation into his account. In order to safeguard the profits of local clothing producers in countries like Italy, Spain an Portugal, EU Trade Commission would go on with the import restriction. On the other hand, EU would possibly subsidize the clothing retailers so as to maintain th balance between producing and retailing. B: European Trade commissioner Mr. Mandelson would put an end to import restricions on condition that China takes initiative to cut down its import quotas to Eruopean Union,. Thus clothing retailers could get supplies of the imported garments, whereas, with less imported clothing flooding into European market, local clothing producers could also gain their market share. Possible opinion for exercise 12: Less energy will be consumed. Natural environment will be better preserved. Large numbers of local workers are set free to pursue jobs with skills. Questions for reference 8: 1. What are the goods ways to connect people in different parts of the world? 2. Which is better, working in office or working from home? 3. Should time differences be taken into account when teleconferences are prepared? 4. What advice will you give to manage a teleconference? 5. When will you send out the agenda to the participants? 6. How much time will you need to prepare a question? 7. When can I press the “mute” button? 4.2 Business Skills Business communications 本小节学习重点 1. 熟悉相关词汇 2. 学习掌握如何进行商务沟通的相关技能 、3. 练习在听力过 程中寻找具体信息 4. 掌握 Will的用法 5. 掌握回复投诉信的写法 Wordlist: Printer cartridges description pass the message on to complaint cancel extension number pharmaceuticals budget plasma screen TV Freight forwarder distributor container production manager Madrid 1. But I’ll give it to you all the same. All the same : 还是， 仍然。 E.g. Thank you all the same. I was ill yesterday, but I finished my homework all the same. 2. Possible answer for: exercise 7: Dear Mr. Paxman, I apologise for the fact that your order has not arrived yet. Unfortunately, this is a period of very high demand, and our usual supplier is causing us some problems. However, we now have all of the items you requested and we are ready to send your order. Because of this delay, I would like to offer you a 5% discount. Thank you for your patience. Yours sincerely Raj Kahn 在口试时， 考官根据考生的表现， 按总体评分标准给每位考生打总体分 ( global achievement), 主要根据以下四个方面: 语法与词汇( grammar and vocabulary ): 主要测试考生语法和词汇运用是否正确得体。 话语组织( discourse management ): 主要测试考生语言组织能力。 话语是否连贯， 论证是否有条理， 衔 接是否恰当。 语音( pronunciation): 主要测试考生发音能力。 是否能正确掌握单词的发音 技巧以及句子的语言语调。 互动交际( interactive communication ): 主要测试考生在讨论部分中相互合作 交流的能力， 以及考生是否能引入话题、转换话题、参与讨论。 Module 5: Career choices 本小节学习重点 1. 熟悉相关词汇 2. 学会描述职业变化 3. 练习在听力和阅读过程中寻找相关 信息 4. 掌握现在完成时和过去时的用法 Worlist: Stock broker London Stock Exchange bankrupt a modest life accommodation get started source of income olive farm produce business contact deal in make enquiries record shop human resource HR manager photography exhibition accountancy job passion competitive give up sth. all together professional photographer portrait studio Birmingham Luxembourg Exercise 1: 1. My father used to work for a state-run enterprise. He was the breadwinner of our family. Then when I was 10 years old, he was laid off. It was a big change in our family. All of a sudden, we had no income. Life was hard. 2. My parents divorced when I was in the last year of primary school. I used to be upset by this. But now as I look back, I can see they are both happier being apart. 3. We, a family of 8 members, used to live in a dilapidated house in the village. Then, one day, my father set out to Shenzhen to seek his fortune. After years of struggle, he was rich. We bought a big house and moved to thecity. That was the turning point of my life. 4. I failed my first College Entrance Examinations in 2006. It was a great disappointment. All hopes had gone out of my life. Fortunately I plucked up enough courage to resit the exams the next year and was enrolled for this four-year college program. 5. My academic records had been excellent. My parents had high hopes for me. So when I didn’t do as well as I could in the College Entrance Examinations, it was a heavy blow. Though I failed to go to my dreamed university, I’m happy with this one I’m attending. I hope I can make the most of it. 6. I used to be naughty and disliked going to school. I was playin while others were learning. Then, in my fifth grade, I had a new teacher, whom I will remember all my life. She taught me the fun of learning, the value of knowledge and the goal of life. She made a difference in me. 7. I was a civil servant before I went into business. I felt secure in my job, but I was tired of doin routine work all the time. So I decided to quit my job. I’m glad about the change. I now lead a dynamic life. 8. I used to work for a small company. Th owner was bossy an had no faith in his employees. He was in control of pracically everything. So I decided to have a change. I applied to an internationally accredited company and was recruited. Though a small fish in a big pond now, I’m putting my talent to good use. Exercise 6: Escaping the rat race: Pros: A quieter life/ less stress You can enjoy your free time You have more time to spend with family and friends You can do something you like. 1. I’m for escaping the rat race because life will be less stressful. You can restore the balance of work and life. 2. I think escaping the rat race is not at all a bad idea. You can lead a quieter life, free from the hustle and bustle of the city. 3. Why not ? Escaping the rat race enables you to have ample time to do things that interest you. 4. I’m in favour of the idea. That leaves you much free time to take up some hobbies, such as fishing, gardening, reading, etc. 5. I think there is a point there. You have more time for your family, having dinner with them, cracking jokes, sharing stories. Cons: You earn less money You have to give up your career plans You might give up work when you are at the top of your career 1. It’s true you have less stress, but you don’t earn as much as before and you don’t achieve as much. 2. There is no denying that you spend more time with your family, but when your children have grown up and move out the house, you can be terribly lonely without a career. 3. You do have more time to do things you like. For you this is healthy life, but if everybody wants such an easy life, it is unhealthy for the society as a whole. Expressions of pros: Yes it is, isn’t it? It certainly is. You are right. / You are quite right. I agree. / I quite agree. True. / Quite true. That’s my opinion too. Of course. There’s no doubt about it. Thatls just what I think. Exactly./ Definitely. / Precisely. I couldn’t agree with you more. So do I. / So it is. Nor I. / Nor do I. Expressions of cons: Not exactly. I wouldn’t say that exactly. Well, I’m afraid I don’t agree. I’m not sure I agree with you. Oh, do you think so? To tell you the truth,… As a matter of fact,… On the contrary,… There’s something in what you said, but … Personally, … As I see it, … Achievement and Plans 本小节学习重点 1. 熟悉相关词汇 2. 学习与业绩和计划相关的技能3. 学写电子邮件和工作进展 报告 4. 掌握将来时的用法 Worlist: Design office book cover printer quotation in full colour in black and white a full progress report refer to book fair a series of Coincidence move consolidate one’s strong position removal company stationery keep sb. up-to-date utility bank loan paperwork additive loan application flavour on a small scale café snackbar outlet strawberry pear mango take on meet demand health club be in business Poland Hungary Spain Portugal Slovakia Bratislava Possible Answer to Exercise 4: From: Elena Gonzalez To: Synapse Date: 3 October Subject: Price quotation Could you please send us a price quotation for three designs, for both full color and black and white? I attach two of the designs, and tomorrow I’ll send the third one. Looking forward to your reply. Best Regards Elena Gonzalez Possible Answer to Exercise5: Hi Andres, I called the design office and spoke to Octavio. Only two of the designs were ready. I’ve sent them to the printers and asked them for a price quotation. I’ll send them the third one tomorrow afternoon. Elena Reference for Exercise 7: 1. What do you do?/ What is your occupation? I am a business/ farmer/ clothes designer/ computer programmer. 2. Have you borrowed money before? Yes, I do. A small loan from China Construction Bank for a partnership. Small as it was, it served my purpose and has brought in profits. 3. Why do you want a loan? Because I want to start my own company, a foreign trade company. I was tired of working for others, so these 5 years I have been working with others. But neither is as challenging as running my own company. 4. Do you have any debts? No, I don’t. I used to have some debts because of the partnership, but I cleared them all several years ago. If you approve of my loan application, I’ll be in debt again. But I assure you, your money will be in safe hands. 5. How much do you earn? US$ 100,000 a year on average in net profit from the partnership, which adds up to US$ 500,000 for five years. 6. Do you have a credit card? Yes, I do. I have a good credit record. I have never for once exceeded the credit limits, therefore I’m free from any credit card debt. I think establishing good credibility is important. 7. Do you have any other income? Yes , I do. I also invest in stocks and bonds. In the bullish market last year, I earned fast money from the stock market. But that’s speculation. What I really care is investment in the real sense of it. 8. How long have you been in business? I have worked for a family-owned trading company for 10 years and I have had the partnership for 5 years. I think I have accumulated enough experience for being my own boss. What I lack is adequate capital to start with. 6.1.Business Topic Business travel 本小节学习重点 1. 熟悉相关词汇 2. 学会谈论商务旅行这一话题 、3. 练习在听力和阅读过程中寻 找具体信息 4. 掌握间接引语 的用法 Worlist: Passport pilot take off business/ economy class first class check in air traffic controller baggage handler boarding pass flight attendant identity card return ticket single ticket overbook buffet cause chaos lounge pay an excess charge consumer help section in-flight airline representative confirmation email ask sb. for a refund charge sb. follow-up letter fraud credit card fraud Frankfurt Possible Answer for 4: The magazine editor will contact the airline customer service officially via mails or by phone in terms of Mr. Bennet’s experience. On the other hand, the editor can publish Mr. Bennet’s letter in the magazine so that more advice from readers can be collected to help Mr. Bennet solve his problem sooner and more effectively. What’s more, the head of the airline company will also pay due attention to solve the problem or to give explanations to Mr. Bennet. After all, it is not fair for one to pay twice for one ticket. Possible Answer for 7: Dear Mr. Bennet, The editor of our in-flight magazine has written to me about your complaint. I have spoken to the check-in staff, and they told me what they do in these situations. As credit card fraud is a serious problem nowadays, we make every effort to protect our customers. On this occasion, we would like to refund you $375. And we look forward to seeing you on board one of our planes in the future. Yours sincerely, Mary Customer services manager Travel arrangements 本小节学习重点 1. 熟悉相关词汇 2. 学习与掌握如何进行旅行安排的相关的技能3. 学写有关 旅行安排的电子邮件 4. . 练习在听力过程中寻找具体信息 Amenity direct-dial telephone Jacuzzi room service air-conditioning Internet connection hair dryer conference equipment fitness room laundry service luxury master suite junior suite contemporary cuisine wine list nine-hole golf course concierge broadband access complimentary newspaper provisional quote chambermaid porter laptop express dispute travel agent divert to Possible Answer for 1: In my opinion, air-conditioning is the most useful when I travel. With air-conditioning, I can adjust the room temperature appropriately so that I can fall asleep easily. A good sleep is of vital importance when I travel. A jacuzzi comes the second. After a day’s travel, I will be very tired. The most effective way to get rid of tiredness is to have a good bath. With a jacuzzi, I can relax myself completely and get refreshed soon. Language points for 2: Master suite and junior suite. Imperial suite presidential suite suite deluxe mini suite honeymoon suite penthouse Possible Answer for 4: Dear Mr Rogers， We are looking for a hotel to host our marketing conference from 23/06 to 26/06, with about twenty people attending. We will need one conference room with a computer for PowerPoint presentations. We won’t need an Internet connection. We will need full-board, single-room accommodation for everyone attending, for three nights from 23/06. Could you please confirm the availability of the rooms, and send me a full quote for the rooms and equipment? Yours sincerely Possible Answer for 5: Dear… Thank you for your enquiry about hiring our hotel. We have twenty single rooms available for the dates you mentioned, and also one conference room. All of our conference rooms have computer presentation facilities with Internet access. The accommodation costs $650 per day, including the cost of the equipment and the presence of a technician. Therefore, the total cost is $7650. I look forward to hearing from you. Yours sincerely David Rogers Exercise 6: Purchasing manager banquet chef manager of audio/ visual services custodian auditor food&beverage director directorof sales & marketing rooms division manager maintenance mechanic laundryman/ woman purchasing clerk A/V specialist front desk clerk maintenance chief housekeeping supervisor Possible Answer for 8: We have just heard that there is going to be a strike by air traffic controllers in Paris next week, so all flights to Paris will be diverted to Lyons. The strike could last only a short time, but there is no grarantee of this. Therefore, we can give you a refund on your ticket, or alternatively make a booking for a later date. Please let us know which option you would prefer. Yours sincerely Possible Answer for 9: From: JKWilkins To: Travelease Subject: Re: Changes to flight details Thank you for your email about the strike in Paris next week. As I must go to Paris, I’ll go by train.Therefore, I would be grateful for the refund on my ticket. Yours sincerely Possible Answer for 4: Dear Gianni， I haven’t received your data yet, and it’s getting late. I have to write the report for Cairoli & Sons, and I need the data for this. Please send it by tomorrow morning. Thanks. Margaretha Possible Answer for 7: Dear Emilla, Thanks to your report. I found it very useful and interesting. It was well written and complete. I’d like to talk to you personally about your conclusions. Would next Thursday be convenient? Best wishes Mark 71.Business Topic Products and services 本小节学习重点 1. 熟悉相关词汇 2. 学会介绍一件产品或一项服务 、3. 练习在听力和阅读过程 中寻找相关信息 4. 掌握形容词的比较级和最高级 Wordlist: Testimonial refer to remote control install adjust personal preference characteristic non-peak electricity rate energy conservation burglar switch lights on and off fire brigade cell phone watering system be away on holiday maintenance calculate fax photocopier pen drive PDA Personal Digital Assistant skype scanner laser printer clientele submarine average family running cost live show estimate exclusive hotel value for money academic reputation tuition fee curriculum lecturer percentage of graduates in work proximity flexibility per annum executive position quality of the teaching career preparation share second place with availability of subjects Fiji Business Skills Orders and contracts 本小节学习重点 1.熟悉相关词汇 2. 学习与掌握与订单 合同 劳动合同范本免费下载装修合同范本免费下载租赁合同免费下载房屋买卖合同下载劳务合同范本下载 相关技能3. 学写电子邮件 4. . 练 习在阅读过程中寻找具体信息 Wordlist: Possession italics triangle rectangular oval circular semicircle length width height depth weight LCD monitor diameter finish grey metal inflatable rental euro provider landline broadband connection dial-up connection technical support Internet service user Consumer Protection Office monthly charge non-existent courier company package mobile custom billing period special offer penalty feedback Possible answer for 7: Dear Mr Ross, We have received your request to purchase our Maroom Business One package. The contract will start as soon as we receive your signed copy of the contract, and you will be able to start using the new connection on the same day. Best regards Maroon Communications 8.1.Business Topic Manufacturing Process 本小节学习重点 1. 熟悉相关词汇 2. 学会谈论生产过程这一话题 、3. 练习在阅读过程中寻找相 关信息 4. 掌握被动语态的用法 Wordlist: Graffiti graffiti-resistant vandal property be dedicated to carry out automatically show… around vandalise deface maintenance staff automate output demand assembly line work at full capacity buyer’s market exceed loading bay inventory stock defect eliminate adopt key features principle Bolivia 准时生产:Just-In-Time 准时生产(JIT) 也叫“ 零库存率。 JIT的目标就是要在尽可能减少库存的同时， 提高顾客需求反应速度， 以求彻底消除无效劳动和浪费， 具体反应在一下几个 方面: 1. 库存量最低。 2. 废品量最低 3. 生产准备时间最短 4. 搬运量最低 5. 机器损坏量最低 6. 批量少。 Business Skills Problems and solutions 本小节学习重点 1.熟悉相关词汇 2. 学习与掌握如何发现问题与解决问题的相关技能3. 掌握 When及If引导的从句 4. . 练习在听力和阅读过程中寻找具体信息 Wordlist: Solution mechanism voicemail petrol diesel optical cell barcode scanner pager smoke detector/ alarm closed circuit television lid disposable cup smart temperature-sensitive anti-virus program production targets be compatible with log on (to) customer service break into go out of business keep crashing be off sick with flu kiln plant manager ceramic meet quality standard fuel sign a contract speaking test: part two Answers for 2: 1. Fast delivery could help guarantee the quality of the products. 2. The price of shipping is directly related to the production costs. If the shipping price is too high, the profit margin will be narrower. 3. Friends’ recommendation will save you a lot of time to look for a trust-worthy shipping company. Answers for 3: Speed of shipping service is the most important when choosing a shipping company. Fast delivery not only can reduce the risks of making damage to the goods, such as avoiding typhoons, storms etc; but also can guarantee the date of arrival. 9.1 Business Topic The future 本小节学习重点 1. 熟悉相关词汇 2. 学习使用PSESTLE 分析法分析公司战略3. 学会用will表达 对将来的预测， 掌握真实条件状语从句 4. . 练习在听力过程中正确判断说话 者的语气态度， 在速读中抓住文章大意 Wordlist: Prototype norm exhaust emission hybrid hydrogen power generator alternative car-oriented trial version prediction tram occupant public transport solar panel joint venture state-of-the-art technology electricity generation plant withdraw strategy stabilize geographical make a correct assessment analysis external factor mutual benefit foreign exchange transaction relevant Chinese laws a rise in the demand low cost electricity tax rate viable with a view to appropriate legal environmental private property comment unpredictable implication with regard to 9.2 Business Skills Meetings 本小节学习重点 1. 熟悉相关词汇 2. 学习用“ 集思广益” 法讨论解决危机的 方案 气瓶 现场处置方案 .pdf气瓶 现场处置方案 .doc见习基地管理方案.doc关于群访事件的化解方案建筑工地扬尘治理专项方案下载 3.学写致歉信 4. . 练习在听力1过程中判断信息的正误或是未提及 Wordlist: Tropical hit by a hurricane sweep across crane operator structural damage power and communications lines telephone line road and rail links disrupt emergency team restore key sector subsidiary handle a crisis on the night shift evacuate emergency meeting machinery cut off give s.b an update action point repair work collapse retail sector interest rate allegation financial malpractice salmonella poultry industry chaos typical appoint point of contact podcast headline take a hard look at sth. spokesperson panic compassion brand image agenda move on food poisoning specialist catering magazine review blog weblong spill main course dessert steakd tartar lamb shop things go from bad to worse apologise for accept full responsibility 10.1 Business Topic Career development 本小节学习重点 1.熟悉相关词汇 2. 学习谈论职业发展相关话题3. 练习在听力和阅读过程中寻找 具体信息 4. . 掌握各类关系从句的用法 Wordlist: Portfolio full-time education people in jobs education in the workplace prioritise innovation mind gymnastics profitability qualification expertise seminar semester course e-learning lecture theatre well-attended leadership brain power Sudoku cross word puzzle tuna salmon vice versa charismatic authoritative organized understanding leadership potential resolve disagreement take responsibility for inspiring agree on Chamber of Commerce 10.2 Business Skills Organising a conference 本小节学习重点 1.熟悉相关词汇 2. 学习掌握与组织会议相关的技能3. 练习在听力和阅读过程中 寻找具体信息 4. . 掌握回复邀请的写法 Wordlist: Conference keynote new venture multi-sectorial event arrange catering registration form finalise budget priority human interaction network entrepreneurship strategic planning do without be/ go over budget preferential rates small talk be proud of thanks to have sb./ sth. doing smart-casual clothes corporate hospitality politics earnings dress code local specialty recommend Stirling Bonn Belfast Copenhagen 11.1 Business Topic Health and safety 本小节学习重点 1.熟悉相关词汇 2. 学会描述险情如何预防3. 学会边听边做笔记 4. . 学会用情 态动词 must have to Wordlist: Health and safety signs first aid high voltage in case of elevator commence fire alarm call point assembly point hazard minor injury procedure emergency cement factory fire extinguisher protective clothing temperature consume waste material canteen sign in production area production line main office builing no-smoking zone keep clean and tidy fire exit clearly marked clock in fire drill delete get the sack high-heel shoes be clear of obstacles be kept clear tie back one’s hair protective mask bend one’s knees white coat workplace etiquette dos and don’ts in the workplace deep vein thrombosis lump clot symptom block the vein have serious consequences humidity surf the Internet massage have a snack entrance lobby lava lamp hallway gymnastic room rowing machine locker room assorted wideo games baby grand piano pool table snack room cereal toffee yoghurt cappuccino density densely packed university campus suburban office park 11.2 Business Skills Reporting accidents 本小节学习重点 1. 熟悉相关词汇 2. 学习如何报告工伤。制定安全措施3. . 学会边听边做笔记 4. . 掌握一般过去时和过去进行时的用法 Wordlist: Slip get stuck cartridge accident report form lose one’s balance hit sb on the head hurt oneself badly a small cut cupboard a member of staff carry out the following checks health and safety awareness computerise sort maintenance man theme partk safety record safety inspection category burger bar heart attack roller coaster safety lock pregnant Space Mission heat exhaustion dehydration choke aquarium dolphin bruise arm band microchip barrier restriction designate leaflet entry ticket summarise Exercise 6: For the reason of safety, barriers are placed at all entrances to rides. All guests are advised to line up outside the barriers. Removing or crossing the barriers are strictly forbidden. Memo to Kurt Bayer From: Safety Department To: Kurt Bayer July 24 We held a staff meeting this Wednesday afternoon to discuss the safety suggestions for next year. The following is a summary of the main points: 1. We think it a good idea to use movable barriers at entrances to rides, to update our information Leaflet and to make leaflet part of the entry ticket. 2. We don’t think it feasible to give arm bands with radio microchip to children for they may get lost or be taken apart. 3. We disagree that the inspections should be done monthly by external engineers. We think it make better sense to raise the level of safety awareness of our on-site technicians rather than increase the frequency of external inspections. 4. We are divided on the necessity of banning smoking in the whole part,. 6 out of 10 are in favour of the old procedure of designating areas for smoking. Janet Green & Robert Sharp 12.1 Business Topic The job market 本小节学习重点 1.熟悉相关词汇 2. 学会谈论劳务市场这一话题3. 练习在听力和阅读过程中寻找 具体信息 4. . 掌握虚拟条件句用法 Wordlist: Job satisfaction promotion flexible hours unemployment lottery sponsor migrant survey recruitment agency exploitation positive attitude PR Public Relations Nationality vacancy accounts department rumour win a large export contract production capacity luxury cruise ship Czech Republic 12.2 Business Skills Job applications 本小节学习重点 1.熟悉相关词汇 2. 学习掌握求职相关的技能3. 练习在听力和阅读过程中寻找具 体信息 4. . 掌握求职信的写法 Wordlist: Public relations coordinator dynamic be fluent in PR strategies product launch media exposure covering letter degree recruitment enclosure text type attachment be attentive to administrative well-qualified well-oraganised variety weak point follow-up Brussels 写求职信的目的套语有: 1. In applying for the position of… I am writing this letter to you, which I believe will meet your requirements. 2. Your advertisement in … for … pormpts me to write to you for this position. 3. In your advertisement for …, you indicated that you require… Please consider me an applicant for the position. Here are my reasons for believing I am qualified for this work. 4. I am writing to apply for the post of… which is advertised on … website/ which was advertised in the … 结束语: 1. May I have an interview? My residence telephone is … You can reach me by calling … 2. May I have the opportunity to discuss this matter further with you? My telephone is… 3. You can reach me between nine and five o’clock during the day. 4. Hoping you will give me an interview, I will… 5. If my appication has convinced you of my ability, I should welcome the opportunity to talk with you, so that you may judge my personal qualification further. 6. I attach my CV… If you require any additional information, please do not hesitate to contact me/ 7. I look forward to hearing from you. 体现语气: 1. I think that I should probably make a good … 2. I am confident that my experience and references will show you that I can fulfill the particular requirements of your … position. 3. I feel quite certain that I can be… Exercise 8: Offering : 1. I am pleased to inform you that…, 2. we would like you to… 3. please confirm… 4. We look forward to… Turning down: 1. I regret to tell you that … 2. We will keep your details …, 3. We wish you luck in your… Exercise 10: Dear Mr Barras, I am pleased to inform you that your interview for the post of marketing assistant was successful. We would like you to start working here on Monday 13 October. Please send an email to confirm that you accept the post offered. Yours sincerely Sandra Richards Dear Mr Barras, I am writing to thank you for attending the interview on 5 September. I regret to tell you that your application was unseccessful. However, we will keep your CV in our files, in case a suitable post becomes vacant. Yours sincerely Sandra Richards 写电子邮件的注意事项: 1. 写作时不要只是重复题目给出的提示词，应用不同的措辞表达相同的意思。 2. 字数控制: A: 寄件人，收件人和主题的信息不算字数。 B: 算字数的有: a信人的称谓语(如， Dear, Hi, Hello); b:写信人的署名(如 Yours sincerely, yours faithfully); c: 还有结束套语(如Best regards, Bye, See you) 3. 包括指令所要求的信息，不要遗漏。 4. 考虑收件人的身份职务， 决定采用何种语体。P65 A: 内部交流信件:a. 上级对下级行文: 非正式 b. 平级行文: 非正式 c. 下级对上级:亲密的非正式;不同部门，不亲密的 语体正式 B. 外部交流信件:正式语体 5. 内容要分段。 6. I. 邀请信 A:offer an invitation: a. 写信目的: I am writing to invite you to the Book Fair……. b. 活动内容: The fair is taking place at … on …. c. 受邀人的具体活动:You are also invited to a special reception at … to thcelebrate the 10 anniversary of New Directions I enclose details of … We would be delighted if you could…. d. 要求回执: Please confirm your attendance at both the fair and the reception. e. 客套结束语: We look forward to seeing you again this year. f. 祝福语及写信人签名 Dear Ms Hanson, rdthI’m writing to invite you to speak at a conference in Dublin on 3-4 May. The theme is Starting up and networking for small businesses, and the target is local business people. rdWe would be delighted if you could give the keynote speech on the 3 . Please confirm that you are available for this event. I enclose details of the other events at the conference. Yours sincerely B:Reply to an invitation: a: 感谢邀请:Thank you for your invitation to the New Directions Book Fair. b: 确认参加: 1. 能参加: I can confirm that we will be at the fair on both days. I would be delighted to have lunch with you then. 2. 不能参加并解释原因 I regret that neither I nor my colleague, Felix Lund, will be able to attend the reception, as my company have organised an event on Thursday evening. c. 客套结束语: We look forward to seeing you again this year. d. 祝福语及写信人签名 II. 备忘录: 1. 备忘录的内容由收件人、发件人、日期、主题和正文部分组成。收件人一栏写 收件人的姓名和职务或有关人员。发件人一栏是写备忘录人的姓名和职务。 日 期写当天日期。 主题通常以标题的形式出现， 具有高度概括性。 有时因内 容不多， 也会出现省略主题的情况。 正文部分应简洁明了， 语言得体规范， 直截了当。语言使用应符合语法， 内容连贯。 2. 语体通常使用非正式语体， (内部交流信件) 3. 内容多时， 注意分段。 MEMO To: From: Date: Subject: Hi Jeff, I’m going to attend a training courses on selling techniques for 3 days, so I’m not going to be in the office. I’ll be back on Monday,27 May. Remind that tomorrow a temp is to start. Deborah will show her what to do. III. 新闻稿: 新闻稿的导语是: Athens Daily Menu announces a new line in vegetarian and organic menus, to add to its extensive high-quality product range. 以上导语的结构特点是:简单明了 Who: What: Why: 以上导语的语言特点是: D( 开宗明义，开门见山:Athens Daily Menu announces SISSO is pleased to announce E( 多使用S---V--- O结构，介词结构: SISSO is pleased to announce the signing of a major new deal with a Japanese car manufacturer. 主语 谓语 宾语 介词结构 介词结构 F( 较多使用动词、复合词、短小词: 如 announce (而不是 make an announcement) Line (而不是a type of product) Add to (而不是in addition to ) High- quality product range (而不是product range which is of high quality) Soap Heaven is pleased to announce that a new CEO is joining the company next year. Her name is Tanya Radcliffe and she has ambitious plans for expansion into new EU markets, especially Northern and Eastern Europe. The company is based in Portugal and produces natural soaps, shampoos and skin-care products that are very popular with teenagers, both male and female. IV道歉信: 1. 告知收到投诉信: Thank you for your letter of … regarding / concerning / in connection with… 2. 为出的差错道歉: We must apologise for… We sincerely apologise for… Please accept our apologises for… 3, 承认投诉情况属实 We agree that the usual high standards of our service were not met in this instance. 4. 简单解释错误缘由、造成的影响、处理结果和承诺 A, causes The error was caused by …/ was due to … Apparently, the problem was the result of… / resulted from… The cause of / reason for the mistake was… B. Effects As a result… This led to … Consequently … C. Solutions We have implemented a system to… To prevent re- occurrences we have … D. Assurance : We assure you that this will not happen again. 5. 提出解决问题的建议 As a gesture of our regret, we are prepared to … / We are willing to …/ we would like to … To show goodwill, we will … 6. 主动提出收回产品， 更换问题产品， 打折等。 To show our goodwill, we would like to offer you a 5% discount on your next booking with us. 7. 意在留住客人的善意的结束语 We look forward to receiving your further bookings, and assure you that you will be served attentively and promptly. Dear Mr Weakes, I’m writing to apologise for the poor service you received in our restaurant last week, and for the food poisoning you suffered. We would like to point out that an inspection by the local authority confirmed that hygiene standards in our kitchens are very high, and that all our food is delivered fresh every day and is of the best quality. However, we accept full responsibility and would like to offer a complimentary dinner for two. Yours sincerely The Manaer Kingfisher Restaurant Dear Mr. Paxman, I apologise for the fact that your order has not arrived yet. Unfortunately, this is a period of very high demand, and our usual supplier is causing us some problems. However, we now have all of the items you requested and we are ready to send your order. Because of this delay, I would like to offer you a 5% discount. Thank you for your patience. Yours sincerely Raj Kahn Dear Mr Prandrakash, Thank you for your letter about the DVD player you bought from our shop. I am very sorry that it does not work properly, and we will of course be pleased to give you a full refund for the machine if you bring it back to the shop. Alternatively, we can replace the player with another of the same model. Yours sincerely Maureen Price V. 工作进展报告: 1(完成的工作任务:(现在完成时态或一般过去时) 2. 哪些工作没完成及原因:(现在完成时态) 3. 将要完成哪些任务: 将来时态 Hi Andres, I called the design office and spoke to Octavio. Only two of the designs were ready. I’ve sent them to the printers and asked them for a price quotation. I’ll send them the third one tomorrow afternoon. Elena VI:预定房间: 1. 提出预定要求:We are looking for a hotel to do … from.. with … We will need… 2. 确认预定: Could you please confirm the availability of..? Could you let me know the availability of…? 3. 询问价格: Could you send me a full quote for…? Dear Mr Rogers， We are looking for a hotel to host our marketing conference from 23/06 to 26/06, with about twenty people attending. We will need one conference room with a computer for PowerPoint presentations. We won’t need an Internet connection. We will need full-board, single-room accommodation for everyone attending, for three nights from 23/06. Could you please confirm the availability of the rooms, and send me a full quote for the rooms and equipment? Yours sincerely VII: 回复预定: 1. 感谢来信询问: 2. 介绍自己公司情况能否满足对方要求 3. 报价 4. 客套结束语 Dear Mr / Mrs… Thank you for your enquiry about hiring our hotel. We have twenty single rooms available for the dates you mentioned, and also one conference room. All of our conference rooms have computer presentation facilities with Internet access. The accommodation costs $650 per day, including the cost of the equipment and the presence of a technician. Therefore, the total cost is $7650. I look forward to hearing from you. Yours sincerely David Rogers VIII: 求职信: P121 1. 正式语体: 2:A:目的套语: In applying for the position of… I am writing this letter to you, which I believe will meet your requirements. Your advertisement in … for … prompts me to write to you for this position. In your advertisement for …, you indicated that you require… Please consider me an applicant for the position. Here are my reasons for believing I am qualified for this work. I am writing to apply for the post of… which is advertised on … website/ which was advertised in the … B: 结束语: May I have an interview? My residence telephone is … You can reach me by calling … May I have the opportunity to discuss this matter further with you? My telephone is… You can reach me between nine and five o’clock during the day. Hoping you will give me an interview, I will… If my appication has convinced you of my ability, I should welcome the opportunity to talk with you, so that you may judge my personal qualification further. I attach my CV… If you require any additional information, please do not hesitate to contact me/ I look forward to hearing from you. C: 体现语气: I think that I should probably make a good … I am confident that my experience and references will show you that I can fulfill the particular requirements of your … position. I feel quite certain that I can be…