酒店服务员英文

酒店服务员英文 篇一:酒店服务员英文 Greetings(问候，打招呼) Hello/ Hi 你好 1. — How do you do? 你好 (用于初次见面) — How do you do? 你好 2. — How are you? 你好吗? — Fine, thank you. And you? 我很好，谢谢。你呢? — I’m fine, too. 我也很好。 3. — Nice to meet you. 见到你很高兴。 — Nice to meet you, too. 见到你我也很高兴。 4. — Good morning, sir/madam. 早上好，先生/女士。 — Good afternoon 下午好 — Good evening 晚上好 Self- Introduction (自我介绍) Can you introduce yourself?/ Can you say something about yourself? 你能做一下自我介绍吗? What’s your name? / May I have your name please? 你叫什么名字? How old are you?/ What’s your age? 你多大了? Where is your hometown?/ Where are you from?/ Where do you come from? 你的家乡是哪里?你来自哪里? — When and where did you graduated? 你是什么时间从哪里毕业的? — I graduated from Luoyang No.2 Vocational secondary school/senior high school in 2007. 我是2007年毕业于洛阳第二中等专业学校/ 高中 高中语文新课程标准高中物理选修31全套教案高中英语研修观课报告高中物理学习方法和技巧高中数学说课稿范文 。 — What are your hobbies?/ In your spare time, what do you like to do? 你的爱好是什么?在空闲的时间，你喜欢做什么? — My hobbies are listening to music, reading books, surfing the internet, shopping, running, climbing mountains, watching TV, playing football, playing basketball, playing tennis, singing and dancing, etc. — What’s your character? 你的性格是什么? — I’m an optimistic/ lovely/gentle/ upright/ honest/ patient/ easy-going/ shy person. 我是一个开朗的/ 可爱的/ 温柔的/ 正直的/ 诚实的/ 耐心 的/ 随和的/ 害羞的人。 — What’s your strength? 你的优点是什么? — I am a honest and positive person, work hard, willing to learn. 我是个诚实积极的人，工作努力，好学。 — What’s your weakness? 你的缺点是什么? — I’m a stubborn girl. / I’m a timid girl, because I am scared of snake( mouse)./ I’m easy to forget things./ I’m a shy boy. 我是个倔强的女孩儿。/我是个胆小的女孩，因为我害怕蛇 (老鼠)。/我很容易忘事。/ 我是个害羞的男孩儿。 — What kind of books do you like to read? 你喜欢读什么书? — I like reading magzines, novels, newspapers and love stories. 我喜欢读杂志、小说、报纸和爱情小说。 Personnel Questions (个人问 题 快递公司问题件快递公司问题件货款处理关于圆的周长面积重点题型关于解方程组的题及答案关于南海问题 ) — Are you married? 你结婚了吗? — No, I’m a single. 不，我是单身。 — Do you have a boyfriend/ girlfriend? 你有男朋友/ 女朋友吗? — No, I haven’t. Apologize (道歉用语) Sorry, I can’t understand./ I can’t catch you./ I can’t hear you very clearly. 对不起，我不懂。/ 我听得不是很清楚。 Could you repeat it again? 你可以重复一遍吗? Could you speak slowly please? 你可以讲得慢一下吗? Pardon? / I beg your pardon? 请再说一次吧? Family situation (家庭问题) — How many people in your family? 你家里有几口人? — There are five people in my family. They are my parents, elder brother, younger sister and I. I love my family very much. They agree with me to go to Singapore, and also will be happy for me. 我家里有五口人。他们是我的父母、哥哥、妹妹。 我很爱 我的家人。他们同意我去新加坡工作，而且也会为我感到高兴的。 — What does your parents do? 你父母是做什么的? — They are workers. 他们是工人。 — When you come over to Singapore, who will take care of your family members? 当你来新加坡，谁来照顾你的家人? — My parents have jobs, and they are very healthy, my brothers and sisters also can take care of themselves. So I don’t worried about that. 我的父母有工作，而且他们身体很健康。我的兄弟姐妹也能 够照顾他们。所以我不担心这一点。 — Do you have any relatives or friends in Singapore? 你在新加坡有亲戚或朋友吗? — No, I haven’t. 没有。 - If you miss your family, what will you do? 如果你在新加坡想念你的家人，怎么办? - I will call them. - 我会给他们打电话的 Interview Diction(面试问题) —Have you ever been to Singapore or any other countries? 你曾经去过新加坡或其他的国家吗? —No, I haven’t./ Yes, I have been to Japan for 3 years. 没有。/ 是的，我曾经去过日本三年。 —•Why do you want to go to Singapore? 你为什么去新加坡? —First, Singapore is a beautiful(漂亮的), clean(干净的), and developed(发达的) garden city(花园城市), I like it very much. Second, I can accumulate(积累) some abroad working experience(国外工作经验), so it is very useful for my future(未来). Third, the most important reason is that I can earn more money(挣 钱) there. —Do you have any working experience? / What have you work as before? 你有工作经验吗?/ 你之前是做什么工作的? —I work Luoyang hotel as a waitress now. Luoyang hotel is a three-star hotel(三星级酒店) with beverage, guest rooms and entertainment(集餐饮、娱乐、客房为一体). —•What’s your mainly duties?/ What’s your job scope in your past job?/ What do you do there? 你的工作职责是什么? —•My mainly duties are doing preparation work before dinner(做餐前的准备工作), like setting table(摆台), cleaning the dinning environment(清洁就餐环境). Receiving guests(迎宾), guiding them to their seats(引座), ordering food(点餐) and introducing specialties(介绍特色菜品), serving(上菜) and closing accounts(结账). Moverover, I will providing good service during dinner time, including pouring teas and wines(斟茶倒酒), changing dishes(更换骨碟) so as to satisfied with the cusomers(让顾客满意). —•How do you serve the customer normally?/ Treat me like a customer, how would you serve me? 通常你会怎样的方式去服务你的客人?/ 假如我是客人，你 会以怎样的方式招待我? —•First, welcome(欢迎) the guests to our hotel warmly(热情 的) and guide them to their seats(引座). Then take orders(点餐), including ordering food and introducing specialties(介绍特色菜品). And I will providing good service(提供优质的服务) for them during dinner time. Next, help guests to pay for the bill(结账). Finally, I will say thank you for your coming, see you next time/again(欢迎下次光 临). —•What are your favorite food/ drink? 你最喜欢的食物/ 饮料是什么? —•I like eating vegetables(蔬菜), meat(beef, pork, mutton), rice, bread, milk, coffee, coco-cola(可口可乐), seven-up(七喜), ice-cream(冰激淋), hamburger(汉堡), fried-chicken(炸鸡), egg, and fruits, etc. —•What’s the specialties in your hotel? 你们酒店的特色菜是什么? —•Braised prawns, fruit salads, and sea food and so on. 油焖大虾、水果沙拉、海鲜等等。 篇二:酒店服务员英文 —Have you ever been to Singapore or any other countries? 你曾经去过新加坡或其他的国家吗? —No, I haven’t./ Yes, I have been to Japan for 3 years. 没有。/ 是的，我曾经去过日本三年。 —•Why do you want to go to Singapore? 你为什么去新加坡? —First, Singapore is a beautiful(漂亮的), clean(干净的), and developed(发达的) garden city(花园城市), I like it very much. Second, I can accumulate(积累) some abroad working experience(国外工作经验), so it is very useful for my future(未来). Third, the most important reason is that I can earn more money(挣 钱) there. —Do you have any working experience? / What have you work as before? 你有工作经验吗?/ 你之前是做什么工作的? —I work Luoyang hotel as a waitress now. Luoyang hotel is a three-star hotel(三星级酒店) with beverage, guest rooms and entertainment(集餐饮、娱乐、客房为一体). —•What’s your mainly duties?/ What’s your job scope in your past job?/ What do you do there? 你的工作职责是什么? —•My mainly duties are doing preparation work before dinner(做餐前的准备工作), like setting table(摆台), cleaning the dinning environment(清洁就餐环境). Receiving guests(迎宾), guiding them to their seats(引座), ordering food(点餐) and introducing specialties(介绍特色菜品), serving(上菜) and closing accounts(结账). Moverover, I will providing good service during dinner time, including pouring teas and wines(斟茶倒酒), changing dishes(更换骨碟) so as to satisfied with the cusomers(让顾客满意). —•How do you serve the customer normally?/ Treat me like a customer, how would you serve me? 通常你会怎样的方式去服务你的客人?/ 假如我是客人，你 会以怎样的方式招待我? —•First, welcome(欢迎) the guests to our hotel warmly(热情 的) and guide them to their seats(引座). Then take order(转 载 于:wWW.zw2.Cn 爱作文网:酒店服务员英文)s(点餐), including ordering food and introducing specialties(介绍特色菜品). And I will providing good service(提供优质的服务) for them during dinner time. Next, help guests to pay for the bill(结账). Finally, I will say thank you for your coming, see you next time/again(欢迎下次光临). —•What are your favorite food/ drink? 你最喜欢的食物/ 饮料是什么? —•I like eating vegetables(蔬菜), meat(beef, pork, mutton), rice, bread, milk, coffee, coco-cola(可口可乐), seven-up(七喜), ice-cream(冰激淋), hamburger(汉堡), fried-chicken(炸鸡), egg, and fruits, etc. —•What’s the specialties in your hotel? 你们酒店的特色菜是什么? —•Braised prawns, fruit salads, and sea food and so on. 油焖大虾、水果沙拉、海鲜等等。 篇三:酒店服务员英语口语 酒店口语:如何用英文应接服务员 来源:网络 【考试大:助你 将考试一网打尽】 2012 年 1 月 11 日The Bellman Key Sentences 59(Is this everything， sir, 这是全部东西吗，先生, 60(Here's the light switch( 这是电灯开关。 61(Here's the closet and there's the bathroom( 这儿是壁柜。这儿是洗 澡间。 62( Will there be anything else， sir, 还有什么事吗， 先生, 63( Well，if you need anything else，please call room service( 噢，如果你有什么事，请叫房间服务。 64( Let me help you with your luggage( 我来帮您拿行李。 65(It's very kind of you to do so( 你这样做使我很感激。 66(What's your room number， please, 请问您的房间号码, 67( And by the way， could I have a look at your room card, 顺便问一句，我可 以看一下您的房卡吗, 68(How do you like this room, 您觉得 这个房间怎么样, 69(It's also quite spacious( 房间也很宽 敞。 70( Do you mind if I put your luggage by the wardrobe, 我 把您的行李搁在衣柜旁边好吗, 71(By the way， could you tell me about your hotel service, 顺便问问，你能不能给我讲一下宾 馆服务的情况, Dialogue A Bellboy: Is this everything， sir, Visitor:Yes，that's everything( Bellboy:Follow me， please( Visitor:Thanks( Visitor:Oh， can you change a twenty, F( C(:Yes，sir( Visitor:Three fives and five ones， please( F(C(: Yes， sir( Bellboy: Here we are， sir( Here's the light switch( Visitor: Fine( Bellboy: Here's the closet and there's the bathroom( Visitor:Great～ I want to wash up( Bellboy: Will there be anything else， sir, Visitor:No， thanks( I think I'm OK( Bellboy:Well，if you need anything else，please call room service( Visitor:Thank you(Here you are( Dialogue B (A: Bellman B: Mr and Mrs Smith) A: Good afternoon， sir and madam( I'm the bell man here( B:Good afternoon( A:Very nice to see you here( Let me help you with your luggage( B:It's very kind of you to do so( A: What's your room number， please,And by the way，could I have a look at your room card, B: Oh， yes( This morning my secretary made a reservation and filled in the registration form for me( He told me that my room number was 302( A:I see(Now please follow me( (After entering the room) A: Sir and madam， how do you like this room,It's just facing the Shanghai gymnasium( It's also quite spacious( B:It's very cozy(I like it very much( A: Do you mind if I put your luggage by the wardrobe, B: It's OK(Thank you very much( A: Sir and madam， if you need something， just call me over the phone or press the button over there( Dialogue C (When me bell man is leaving the room， Mr( Brown asks him to introduce something about their service() A:By the way，could you tell me about your hotel service, B: Certainly sir( Our hotel is a modern garden hotel of three star grade consisting of a group of three,storied octagonal buildings(The hotel possesses 199 international,stand arddouble rooms， 4 suites and 2 deluxe suites( All of the mare well, furnished( A:How about other services, B: Available at the hotel is a variety of Chinese， Japanese and Western food restaurants， in addition to a complete set of service facilities including ballroom， physical fitness center， squash， billiard room， beauty salon， sauna， swimming pool， bar， shopping arcade and taxi service，etc( A:It sounds great(I'd like to have a brochure of your hotel(Where could I get one, B:You can get it from the Reception Desk(If you don't mind， I'll come up again and offer you one( A: Good( That's very kind of you( By the way， what about the daily service hour of the dining ,room, B: From 7?00 a( m( till 10?00 p(m(， nearly serving all day long( A:When will the bar and cafe open, B:From 3?00 p(m(till midnight(And then，you might keep your valuables at the hotel's vault( A:You give very good service in your hotel(Thank you a lot( Words and Expressions F(C(=front desk clerk 前台职员 Shanghai Olympic Hotel 上海奥林匹克饭店 gymnasium n(体育馆 spacious a(宽敞的 cozy a(舒适的 wardrobe n(衣橱，衣柜 consist(of) v(由……组成;包含 storied a(有……楼层的 octagonal a(八角形的 furnish vt(装备;布置 (房间) well,furnished (房间)布置得好 available a(可得到 的 variety n(种类;多样化 in addition to 另有，还有 facility n(设 备 physical fitness 健身房 squash courts (squash=tennis)网球 场 billiard n(弹子 beauty salon 美容室 sauna n(桑拿浴室 arcade n(商场 brochure , n(小册子 valuables n(贵重物品 vault n(保管库(贵重物品储藏处) 47(I'll put in the room number for you later on( 过会儿我来给您填上房间号码。 48(You forgot to put in the date of your departure( 您忘了填写离店日期 了。 49(And here is your key，Mr(Bradley(Your room number is 1420( 给您房间的钥匙，布拉德利先生。您的房间号码是 1420。 50(It is on the 14th floor and the daily rate is,90( 房间在 14 层， 每天的房费是 90 美元。 51( Please make sure that you have it with you all the time( 请务必随时带着它。 52( My business negotiation has progressed much more slowly than I had expected( 我的业务谈判进行得比我原先预料的慢了许多。 53( I wonder if it is possible for me to extend my stay at this hotel for two days( 我想知道是否可以让我在这儿多呆两天。 54(I'll take a look at the hotel's booking situation( 我来查看一下本店房 间的预订情况。 55(I'm glad that we'll be able to accept your extension re,quest( 很高兴我们有办法接受您延长住宿的 要求 对教师党员的评价套管和固井爆破片与爆破装置仓库管理基本要求三甲医院都需要复审吗 。 56( But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights( 不过，恐怕最后两天 我们得请您搬到别的房间去。 57( We have already let your room to another gentleman( 我们已经把您住的房间租给了另外一位先 生。 58( That's no problem at all( 没问题。 Dialogue A A: Good morning， sir( Can I help you, B:Good morning～I have a reservation for a single room with a bath here( A: May I have your name， sir， please, B:Bradley，John Bradley( A:Just a moment， sir， while I look through our list(Yes，we do have a reservation for you， Mr( Bradley( Would you please fill out this form while I prepare your key card for you, B:Yes(Can I borrow your pen for a minute， please, A:Sure(Here you are( B:What should I fill in under ROOM NUMBER, A: You can just skip that( I'll put in the room number for you later on( B: (After he has completed the form) Here you are( I think I've filled in everything correctly( A: Let me see…name， address， nationality，for war ding address， passport number， place of issue， signature and date of departure(Oh，here，sir(Your forgot to put in the date of your departure( Here let me fill it in for you(You are leaving on…, B: Ocrober 24( A:Now everything's in order(And here is your key，Mr(Bradley(Your room number is 1420( It is on the14th floor and the daily rate is,90(Here is your key card with all the information on your booking， the hotel services and the hotel rules and regulations on it(Please make sure that you have it with you all the time(You need to show it when you sign for your meals and drinks in the restaurants and the bars(You also need to show it when you collect your key from the Information Desk( B: OK(I'll take good care of it( A: And now if you are ready， Mr( Bradley， I'll call the bell-boy and he'll take you to your room( B: Yes， I'm ready(Thank you( A:I hope you enjoy your stay with us( B:I'll try( Dialogue B A:Good morning～Can I help you, B:Good morning～ I'm Mr(Doug lass in room 1208( My business negotiation has progressed much more slowly than I had expected(This makes it necessary for me to stay on here for another day(I wonder if it is possible for me to extend my stay at this hotel for two days( A: I'll take a look at the hotel's booking situation( Yes， sir，I'm glad that we'll be able to accept your extension re,quest(But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights(You see，we have already let your room to another gentle-man(Is that acceptable to you, B: Yes， that's no problem at all( A: Let me see… room 1111 Will be vacant( How about room1111, B:That is fine( A:When would you like to move tomorrow, B: I don't know( A:The new occupant will be checking in a little after twelve( B:That means I have to move out before 12(Let me see(I'll be leaving for the negotiation at 9?30 tomorrow morning and I will not be returning to the hotel until sometime in the 篇四:酒店服务员英语--第一无线 第一无线为您奉上 先生/小姐，请问有预定吗? Have you made a reservation, sir/madam? Do you have reservations? 请坐～ Please take your seats. 请您稍候，我马上为您安排。 Please wait for a moment. I’ll arrange for you at once. 请先看一下菜单。 Here is the menu. 请一直往前走。 Please walk along this road. 请向左/右边转，您会看到*** Please turn left/right and you will see *** 我带您过去，请跟我来。 I’ll lead you there. Step this way, please. 谢谢光临～欢迎您再次光临～再见～明天见～ Thank you for coming. Welcome come again. See you./Goodbye. See you tomorrow. 1( 先生/女士/小姐，早上/中午/下午好。 Good morning/afternoon/evening, sir/madam. 请问您喜欢喝哪种茶，我们备有红茶，绿茶，普洱，菊花茶。 What kind of teas would you like? We have brown tea, green tea, puer tea, jasmine tea 先生/小姐，请用茶。 Here is your tea, sir/madam. 我能为您点菜吗, May I take your order now? 请问还需要些什么, What else would you like? / Is there anything else you need? 您的菜上齐了，请慢用～ Enjoy your dinner. 先生/女士，这是您点的酒，请问是现在开吗, Here is your drink/wine/beer, sir/madam. May I open it for you now? 对不起，打扰了，请原谅～ Excuse me! 我可以撤掉这个盘子吗, Can I take this dish/plate away? 对不起，请再说一遍。 I’m sorry, could you say it again? / Pardon? 对不起，我没听清，请再重复一遍可以吗, Sorry, I haven’t got it. Could you say it again? 对不起，让您久等了。 I’m sorry to have kept you waiting. 先生，这是您的账单。 Here is your bill, sir. 谢谢～希望您吃得满意。 Thank you. I hope you enjoy your dinner. 感谢您的光临，欢迎您下次再来。 Thank you for your coming. Welcome come again. 谢谢，请慢走。欢迎您再次光临～ Thank you. Welcome come again. 这是我应该做的。 It’s my pleasure! 为您服务我很荣幸～ It’s my honor to serve you. (总之，在处理问题时，语气要婉转，亲切。) 您喜欢几成熟的鸡蛋, How would you like the eggs done? 先生/女士，您需要盐还是胡椒(糖), What would you like, salt, pepper or sugar, sir/Madam? 先生/女士，您需要奶油还是番茄酱, What would you like, cream or ketchup sir/Madam? 请问先生，我可以清理桌子吗, Can I clean the table, sir? 点餐: 餐前您需要一些开胃酒吗,/开胃小吃吗, Would you like appetizers before dinner? 餐厅会话(三) Good evening. How many people do you have in your party, 晚上好。你们有几位, 餐厅会话(七) What would you recommend, 你能推荐什么菜吗, What's today's special, 今天的特餐是什么, I'll have what you suggest. 我要点你所推荐的菜。 餐厅会话(九) What is the fastest meal, 快餐是什么, What can you serve quickly, 什么菜很快就能上的, 餐厅会话(十) May I change my order, 我能变更我所点的菜吗, May I have tea instead of coffee, 我可以改要茶不要咖啡吗, 餐厅会话(十二) A:Steak, please. 牛排。 B:How would you like it, 要几分熟, A:Well-done, please. 全熟。 B:How do you want your steak, 你牛排要几分熟, A:Medium, please. 5分熟。 餐厅会话(十三) B:How would you like your eggs, 你的蛋要怎么做, A:I want to have them sunnyside up. 我要蛋黄在上面的煎蛋。 B:How do you want your eggs, 你的蛋要怎么做, A:Scrambled, please. 炒蛋。