美容院规章管理制度

美容院规章 管理制度 档案管理制度下载食品安全管理制度下载三类维修管理制度下载财务管理制度免费下载安全设施管理制度下载 一、美容师仪容仪 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 1、每天着装整洁，淡妆上岗，微笑服务。 2、头发应经常清洗，不得有异味、烫夸张的颜色做夸张的发型，不留披肩发。 3、不配戴任何饰物，一天保持好妆容，不浓妆艳抹，不涂指甲油。 4、勤洗澡，勤换衣，保持身体无异味。 5、工服和工鞋应保持干净整洁，不留污点，保持清新亮丽。 6、站姿、坐姿、走姿要自然大方，端正优雅，面带微笑，热情，使用礼貌用语。 二、员工日常行为规范 1、员工须严格遵守本店的各项规章 制度 关于办公室下班关闭电源制度矿山事故隐患举报和奖励制度制度下载人事管理制度doc盘点制度下载 ，按时上下班，不迟到，不早退、不旷工。 2、坚守岗位，未经批准不得擅自离岗，违者按迟到处理。 3、上班时间不得在美容院大声喧哗，吵架，睡觉。 4、上班时间不准吃早餐、吃零食，违者按迟到处理。 5、上班时间无紧要事情，不得多次接听私人电话，每次接听时间不得超过5分钟。 6、上班时间，不准将手机带进操作室，玩手机，发短信和接听手提电话。 7、爱护公共物品，仪器设备，不操作时处于关闭状态，拔掉电源，以免造成机器损伤。 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic 8、严禁在顾客面前发生争吵，讨论美容院及其他顾客问题，时时注意自身修养，保持良好形象。 9、员工之间应团结互助，不得恶意伤人，不准扎堆聊天，背后议论其它人和事。 10、不得与顾客发生争吵，要耐心与客人沟通解释，了解客人发牢骚的原因，以便更好地处理问题，树立企业和自身的形象。 11、遵守店内规章制度，轮流值班，头牌值班如发现没值班，扣除当天的工资及分成。 12、实行岗位责任制，保持各自岗位的清洁卫生，做好岗位工具的保养工作。 13、树立强烈的责任心，爱护公共财物，不得偷盗和浪费，操作完毕，物归原处，摆放整齐。 、树立良好的职业道德，未经同意，不准私自给客人用超出护理范围的 14 物品，一经发现按超出部分的5倍赔偿。 15、不得在客人面前谈论工资待遇，和店内的问题，给工作带来不必要的麻烦。 16、维护好自身形象，语气柔和甜美，微笑服务，物品轻拿轻放。关门开门注意不要发出声音，以免惊醒客人。 17、认真配合工作，服从领导安排和调遣，违者视开除处理。 18、自觉遵守各项规章制度，做到领导没在和在一个样，很好维护企业形象。 19、员工之间不得互相包庇隐瞒，违者重罚。 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic 20、树立团队精神，不勾心斗角，不排挤他人，不损人利己，共同发展，共同进步。 21、维护美容院利益，不得带情绪上班，应创造良好的工作氛围和环境。 22、尊敬上司及领导，尊重同事，见面要问候，互敬互爱，保持良好的企业形象。 23、树立良好思想品德，公共物品丢失，客人物品在本院丢失，如果顾客直接交与美容师负责，负责人承担一切责任，如没有直接责任人，则美容院全体承担。 三、卫生制度 1、实行卫生岗位责任制，分区划片，保持店内环境卫生，做到全天整洁干净。 2、保持整体环境卫生，不乱堆乱放，不乱扔垃圾，物品摆放整齐，每星期一大扫除，不得将私人物品随便乱放。 3、操作完毕，将物品擦干净，放回原处，摆放整齐。 4、关闭仪器，拔掉电源，清洗干净，做到操作前和操作后两次消毒。 5、推车放回原处，车面清理干净，抽屉干净整洁，不乱堆乱放。 6、喷雾机不使用时，关闭电源，拔掉插座，三天1换水，1清洗，(用白醋浸泡) 7、床罩、沙发套应勤洗勤换，保持干净整洁。 8、 9、产品展柜应保持干净，玻璃应擦干净 10、地面、桌面、台面、电话、音响、vcd，仪器必须全面保持干净整洁，爱护花草及时浇水。 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic 11、卫生间镜面、水池、窗户、地面、洗衣机、消毒柜、便池保持干净，物品摆放整齐。 12、更衣室更衣柜台面、镜子、梳子、窗户、地面、椅子摆放整齐，保持整天干净。 13、spa室地面、窗台、玻璃、木桶、淋浴房等要保持全天干净，不准在木桶和淋浴房倒水洗头，洗衣服，违者每次50次/罚款。 14、大厅窗台、镜子、地面、沙发、展柜、桌子、保持全天干净、衣服应每天扫尘整理。 15、饮水机应勤清洗，勤换水、勤加水、以免造成机器损伤。 16、一楼大厅、地面、墙面、玻璃、门、桌子、花瓶、电话、皮肤测试仪、vcd、功放，每天必须擦干净，顾客档案整理整齐，台面不乱堆乱放。 17、拖鞋应做到每天清洗，轮流值日，保持鞋柜干净无异味。 18、工服和工鞋不得随便乱扔，美容床下面不得乱堆杂物，及时清理，做到无异哧。 19、随手关门，轻关轻开，不得发出声音。 20、节约水电、做到人走关灯、关水。 21、不准坐在床上聊天，吃饭，睡觉。 22、吃完饭，电饭锅、碗盘收拾干净。 四、考勤制度 1、员工须遵守店内的规章制度，按规定的时间上下班，不得迟到、早退和旷工。 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic 2、每月4天公休，提前1星期安排，节假日照常上班。 3、 4、有事须提前请假，如遇特殊情况，需第一时间电话通知管理人员，否则视为旷工。 5、员工不得私自调班、换班，需提前和有关管理人员申请，批准。否则，按旷工处理。 6、每周零假时间为6小时，每次不得超过2小时。 五、顾客管理制度 1、对待客人要热情，有礼貌，使用文明用语。如“欢迎光临”、“请”、“谢谢”、“对不起”、“谢谢光临”、“欢迎下次光临”等。 2、定期打电话给客人，提醒客人护理时间和下次护理的时间。 3、对新客人和特殊情况的客人，护理的第二天必须电话跟踪。 4、节假日打电话或短信问候，加强客人对本院的印象，让她觉得有一种重视感。 5、列出每月过生日的客人名单，进行电话或短信问候，必要可申请生日礼物或共同庆祝 6、对于第一次来咨询的顾客，应配合客人认真填写顾客档案，安排合理的流程。 7、认真对待每一位客人，认真完成每一道程序，不可偷工减料，应付客人，一经发现重罚。 8、如接到客人投诉，是员工自身原因造成的应当面和客人赔礼道歉，第一次记警告，两次以上，停薪 培训 焊锡培训资料ppt免费下载焊接培训教程 ppt 下载特设培训下载班长管理培训下载培训时间表下载 ，合格后方可上岗。 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic 9、做活轮牌，点牌不走牌，不准挑客人，一经发现，扣除当天的工资和提成，屡教不改者，视开除处理。 10、如果是员工操作程序不当而引发的任何事宜，而带来的一切损失，责任人全权承担。 11、热情对待每一位客人，不准分高低贵贱，不得对客人无礼，不得和客人顶嘴，同等对待。 12、对客人认真负责，不准强买强卖，尊重客人的意见，合理地安排流程及家居使用产品。 六、财务制度 1、除收银员以外，任何人不许私自收钱。 2、客人买单时，应带客人到前台交付货款，须开收据，客人签字，并注明卡号和排工号。 、客人如欠款，应在档案上注明，服务的美容师签字，并在流水明细账上 3 注明。 4、美容师离职前所有工作需交接好，美容师全权承担。 5、如发现收银员玩单，罚5000元，开除，并交往公安部门处理。 6、如发现员工玩单、多收款，少开单或没做开单，处罚500元，视开除处理，情节严重者交往公安部门处理。 7、如发现收银员私自玩单，扣除当月工资，开除处理，情节严重者，交往公安部门处理。 8、收银员如账目不对，按实际金额全权赔付。 七、库房管理制度 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic 1、库房管理人员。应及时盘点，做好出库、入库账。 2、每月的15日上交货物盘点表，如发现短货现象，按实际金额赔付。 3、应每天做好销售状况表，每出一瓶产品，美容师应签字确认，以便日后查账。 4、保持货物充足，特殊情况，应和美容师提前打招呼，以免工作脱节。 5、每月一瓶产品。需经手人填出库单，库管和店长签字方可生效。增送产品，需有签字方可出库。否则视为缺货。按实际金额赔付。 6、发现仓库管理人员私自卖货或拿货的视开除处理，扣除当月工资，情节严重者，交往公安部门处理。 八、奖励制度 1、全勤、无请假、无迟到、无早退，奖20分。 2、爱岗敬业，视店如家，提出好的建议公司采纳了，并给公司带来效益，奖20分。 3、每月评出一名优秀美容师奖1朵红花，连续累计3朵红花，奖200元现金或产品。 6、连续2个月超额完成任务，奖金100元，(如第3个月没超过，奖金没有)。 九、惩罚制度 1、迟到、早退每分钟1元，每月不得超过3次迟到。 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic 2、每月迟到3次，按旷工论处，旷工1次扣3天工资，连续旷工3次，按自动离职处理。 3、上班时间擅自离岗，不坚守岗位，一次扣10分，超过3次，按旷工论处。 4、上班做顾客时间接听手提电话，发私人短信，玩手机和做跟工作无关的事情，1次扣50分。 5、不准用美容院电话打私人电话，违者1次扣10分(市话)，长话以实际金额的5倍罚款。 6、不服从上级领导分配，一意孤行1次扣10分，超过3次，按开除处理。 7、上级分配的作业没按时完成的，扣除当天的工资和提成。 8、卫生包干区不干净，1次扣5分，连续3次不合格，按旷工论处。 十、解聘和辞职 1、解聘: (1)、在职期间表现差，心态不端正，不服从分配和调动，与同事之间矛盾恶化，不进取，欺蒙上司，损坏企业形象，偷东西等一切不良行为，经多次教育劝说无效的一律解聘，情况严重者，扣发当月工资及提成，并送往公安部门处理。 (2)、解聘后，未经上级领导同意，不准在美容院和宿舍逗留。由同事陪同，收拾好自己的行李，所有事情交接完以后。立即离开。 2、辞职 (1)、需提前3个月递交辞职报告，经领导同意批准方可生效。 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic (2)、辞职期间，工作不得懒散，不准带情绪影响其他员工，坚持到最后 一天。违者扣除当月工资。 (3)、辞职期间，不得做出任何有损企业形象的事，盗取顾客档案，一经 发现，扣发工资，情节严重者，送往公安部门处理。 注:(1)、以上各项规章制度，大家须严格遵守。 (2)、愿意接受以上各项条款，请签字确认。 pharmacological action and clinical application of Proton pump inhibitors, pharmacological action and clinical application of gastric mucosa protective agent; II skills requirements: require proper history, written records, conduct a comprehensive physical examination, be familiar with the diagnosis and treatment of diseases of the digestive system regular and master emergency diagnosis and treatment of common diseases of digestive system diseases. Feeding and gastrointestinal decompression, wash stomach, anus exhaust, the abdominal cavity puncture indication and operation and triple cavities tube the indications for use, contraindications and conventional methods of operation. 3. the higher requirements (1) learning content: abdominal tuberculosis (tuberculosis and Tuberculous peritonitis) and chronic diarrhea. (2) clinical knowledge, skills required: ? clinical knowledge: the differential diagnosis of tuberculous peritonitis; the differential diagnosis of intestinal tuberculosis and Crohn's disease; the pathophysiology of chronic diarrhea and diseases; II skills required: gastroscopy and gastric juice extraction, the indication of liver biopsy, contraindications and complications, indication of x-ray examination of the digestive system. (11) endocrine Professional 1. familiar Rotary purpose: basic theory of Endocrinology subject of internal medicine, has a system of academic knowledge. Cultivation of clinical thinking ability, mastering the discipline of clinical skills, be able to handle the subject of common diseases. Understanding: principles of diagnosis and treatment of certain diseases. 2. basic