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首页 The wisdom of asking questions 55528(提问的智慧55528)

The wisdom of asking questions 55528(提问的智慧55528).doc

The wisdom of asking questions …

小白_请叫我白夜叉银桑548
2018-10-06 0人阅读 举报 0 0 暂无简介

简介:本文档为《The wisdom of asking questions 55528(提问的智慧55528)doc》,可适用于社会民生领域

Thewisdomofaskingquestions(提问的智慧)Thewisdomofaskingquestions(提问的智慧)ThewisdomofaskingquestionsArticleaddress:HowToAskQuestionsTheSmartWayThewisdomofaskingquestionsCopyright(C),by,Eric,S,RaymondChineseversionCopyleft,by,DHGrand(nOBODYGinux)EnglishEdition:~esrfaqssmartquestionshtmlThankstothepatienceandguidanceofEric,thisarticlehasbeencompletedandreleasedTheEnglisheditionofthisguideiscopyrightEricStevenRaymondall,theChineseversionofcopyrightbyDHGrandnOBODYGinuxallCatalogbriefintroductionBeforeaskingquestionsHowtoaskquestionsForumselectionUsethemailinglistasmuchaspossibleAppropriateterminology,correctgrammar,spellingSendquestionsineasytoreadformatUseatitlerichinmeaninganddescriptiveAccuratedescription,largeamountofinformationWordsarenotmanyJustsaythesymptoms,notguessListthesymptomsinchronologicalorderDon'taskforaprivatereplyKnowwhatyouwanttoaskDon'taskquestionsthatshouldbesolvedbyyourselfRemovemeaninglessquestionsModestyisnoharm,anditalwayshelpsAftertheproblemissolved,addabriefexplanationHowtounderstandtheanswerRTFMandSTFW:don'tbothermeStilldonotunderstand:FacerudenessNeverbeafailureQuestionsNotToAskGoodquestion,badquestionWhatcanIdoifIcan'tfindtheanswer====briefintroduction====Inthehackerworld,whenyouaskatechnicalquestion,whatkindofanswercanyougetItdependsonthedifficultyofdiggingouttheanswer,aswellThewayyouaskquestionsThisguideisdesignedtohelpyouimproveyourquestioningskillstogettheanswersyouwantmostFirstofall,youhavetounderstandthathackersonlypreferdifficulttasksorcanstimulategoodthinkingIfnot,we'lldoitWewouldappreciateitifyouhadsomegoodquestionstochewonandchewonTheproblemisagoodincentive,otherwise,canToimproveourunderstanding,andoftenrevealproblemsthatwehaveneverbeenawareorthoughtofbeforeForhackers,"ask"Good!"PraisefromthebottomofyourheartAlthoughhackershaveareputationforcontemptforsimpleproblemsandunfriendly,sometimesitseemsthatwearehostiletobeginnersandthosewhoarepoorinknowledgeButthat'snotthecaseWedonotwanttohidecontemptforsuchpeopletheydonotwanttothink,ordonotdowhattheyshoulddobeforeaskingquestionsSuchpeopleTheyonlykilltimetheyonlywanttotake,nevergive,spendourtimewithoutcause,andwecanhavetimeforsomethingmoreinterestingQuestionsorquestionsthataremoreworthyofbeingansweredWecallsuchaman"loser"(forhistoricalreasons,wesometimesspellit"Lusers")WealsoknowthatmanypeopleonlywanttousethesoftwarewewriteandarenotinterestedintechnicaldetailsFormostpeople,thecomputerdoesnotBeingatoolisameanstoanendtheyhavemoreimportantthingstodo,andamoreimportantlifetolivethroughWeunderstandthisPoint,anddon'texpecteveryonetootheruscrazytechnicalproblemswithenthusiasmHowever,weanswerthequestionofstylethatisdirectedatsuchaGrouppeopletheyareinterestedandwillingtotakeanactivepartinproblemsolvingThiswillnotchange,norshoulditchangeifitchanges,weWilllosetheefficiencythatweareproudofWearelargelyvolunteers,takingtimeofffrombusylivestoanswerquestions,andareoftenoverwhelmedbyquestionsSoITheyruthlesslyfilteroutsometopics,especiallythosewholooklikelosers,sothattheycanusetheirtimemoreeffectivelytoanswerthewinnersProblemofIfyouthinkwearetooarrogantattitudemakeyouunhappy,letyouwronged,maywishtoputyourselfinmindWedidnotaskyoutocometousSurrenderinfact,mostofuslikefairtrade,butonlyifyoumakesmalleffortstomeettheminimalrequirementsWewillwelcomeyoutoourcultureButitispointlessforustohelpthosewhoareunwillingtohelpthemselvesasIfyoucan'tacceptthis"discrimination",wesuggestyouspendsomemoneyonabusinesscompanyandsignatechnicalsupportagreementDon'taskthehackerforitHelp。Ifyoudecidetoturntousforhelp,ofcourse,youdon'twanttobeseenasaloser,andyoudon'twanttobepartoftheloserGetanimmediateanswerThebestwaytodothisistoaskquestionslikewinners:smart,confident,andproblemsolving,butoccasionallyonspecificissuesGetalittlehelp(welcometoimprovethisguideAnysuggestion,pleasecallEmailtoesrthyrsuscom,however,pleasenotethatthisarticleisnotnetworketiquetteAsageneralguide,Iusuallyrejectsuggestionsthatdonothelpgetusefulanswersinthetechnicalforums(ofcourse,ifyouwriteChinese,you'dbettersendittoDHGrandhotmailcom)BeforeaskingquestionsCheckyouremail,newsgrouporchatroombeforeyoucheckout:readthroughthemanualandtrytofindtheansweryourselffindanswersinFAQ(awellmaintainedFAQcanbeallinclusive:)searchontheInternet(personalrecommendationgoogle~~~)toyouatthisfriendaskedWhenyouaskaquestion,firstofall,explainwhatyoudidbeforeThiswillhelptobuildyourimage:youarenotafoolAbeggarbeggingfornothingiswastinghistimeItwouldbebettertoshowwhatyoulearnedfromtheseoperationsIfaskedWelearnmorefromanswers,andwearemorewillingtoanswerhisquestionsThoughtfulthinking,preparingyourquestions,askingquestionshastily,orgettingnoansweratallMoreperformanceThemoreyoutrytosolveaproblembeforeyouaskforhelp,themorehelpyougetBecarefulnottoaskthewrongquestionIfyourproblemisbasedonfalseassumptions,ordinaryhackers(JRandom)Hacker)usuallyanswersyouwithmeaninglessliteralexplanations,thinkingof"stupidquestions",hopingyou'llanswerthequestionLearnfromtheanswersyoudon'twantNeverthinkyouarequalifiedenoughtogettheanswer,youdonothavethisqualificationAfterall,youdidn'tpayanythingforthiskindofserviceYouhavetogobyyourself"Earnananswerbyputtinginameaningful,interesting,thoughtmotivatedquestionapotentialforcommunityexperienceInsteadofjustpassivelyaskingforknowledgefromotherscontributetotheproblemOntheotherhand,it'sagoodbeginningtoshowyou'rewillingtodosomethingintheprocessoffindinganswers"Whocangiveyouahint"","What'smissingfrommyexample"And"whereshouldIcheck""Easiertogetthan"pleasestickouttheexactprocess"Reply。BecauseyouseemtohavetheabilityanddeterminationtoaccomplishitaslongassomeoneispointingitintherightdirectionHowtoaskquestionsForumselectionBecarefulwhereyouaskquestionsIf,asdescribedbelow,youarelikelytobeoverlookedorseenasafailure:putupyourquestionsinforumsthatarenotinthewindandhorsespostaveryrudimentaryquestionontheforumforadvancedskillsviceversacrosspostedontoomanydifferentnewsgroupsHackersusuallycutoffquestionsaboutthewrongplacetoprotecttheircommunitiesfrombeingfloodedwithirrelevantpostsYoudon'twantyourpostBecutofflikethisOnthewhole,questionsaresenttowellchosenpublicforums,whichareeasiertogetusefulanswersthantoaclosedcoterieThisphenomenonhasOnereasonforthisisthatpublicforumshavemorepotentialproblemrespondentstheotheristhatpublicforumshavemorelistenersblackCustomersprefertomakeasmanypeopleaspossiblenotlimitedtooneortwobenefitfromtheanswerUsethemailinglistasmuchaspossibleIfaprojecthasitsownmailinglist,sendquestionstothismailinglist,nottoadeveloper,evenifyouknowwhoitisThemostabletoansweryourquestionTakeacloserlookattheprojectdocumentationandprojecthomepageandfindthemailinglistaddressforthisprojectThereasonforthisisFour:anygoodquestionworthyofaskingadevelopershouldbeputforwardtotheentiredevelopmentcommunityOntheotherhand,ifyouthinkthisproblemisnotworthitThereisnoreasontoharassanydeveloperonthemailinglistaskingquestionsinthemailinglistcansharethedeveloper'sworkloadAdeveloper(especiallyifhe'stheheadoftheproject),probablyToobusytoansweryourquestionmostmailinglistshavehistoricalarchivesandcanberetrievedinsearchenginesPeoplecanfindyourquestionsandanswersfromthemDon'taskquestionsoverandoveragain,ifaproblemisfrequentlypresented,developerscanimprovedocumentationorimprovesoftwaretoreduceuserconfusionAndiftheproblemNoonewillbeabletotakeawholepictureofitinprivateIfyoucannotfindthemailinglistaddressoftheprojectandyoucanonlyseethemaintaineroftheproject,writeittothemaintainerInthiscase,tooDon'tthinkthemailinglistdoesn'texistInyourletter,youhavetriedyourbesttofindthemailinglist,butyoustillcan'tfinditAlso,showthatyoudon'tmindPassthismessagetosomeoneelse(mostpeoplethinkthatprivatelettershouldremainprivate,evenifnotwhatcanbekeptconfidentialcontentYouareallowedMessagesareforwardedtoothers,givingtherecipientachoicetoprocessyourmailAppropriateterminology,correctgrammar,spellingWefoundfromexperience,thewriterisoftencarelesssloppyThinker(I'msure)TheproblemofansweringcarelesspeopleisveryIt'snotworthitWe'dratherspendourtimeelsewhereTherefore,itisimportanttoexpressyourquestionsclearlyandadequatelyIfyoudon'tdoit,we'llbetoolazytotalktoyouPayattentiontowhatyouaresayingTheterminology,notnecessarilywithstiffformallanguageinfact,thehackerculturevaluesisnottostickattriflesTheexactuseofslangandwealthAsenseofhumor,butdon'tuseitbesuretoshowthatyou'rethinkingandpayingattentionCorrectspelling,punctuation,andcasewritingareimportantDon'ttake"its"and"it""S"or"loose"isconfusedwith"lose"Don'tuseallcapitalforms,whichareconsideredrudeshouting(allinsmallcase)Itdoesn'tgoanywherebecauseitmakesreadingdifficultAlanCoxcanusealllowercase,butyoucan'tMoregenerally,ifyourquestionsarewrittenlikeasemiilliterate,youarelikelytobeignoredIfit'swrittenlikeapeepreader(cracklovers)(guest)orashwillonlyusethereadymadetoolstroublemakers)absolutelykillyourself,thatyouarenotruthlesswhatto(orinadditiontoThebestendingisgettingalotofsarcastic,mockinghelpIfyouuseanonnativeforumtoaskquestions,youcanmakeapointofspellingandgrammarbutmustnotbecarelessinthinking(yes,WecanmakeadistinctionbetweenthetwoAlso,unlessyouknowexactlywhatlanguageyourrespondentwilluse,pleaseuseenglishHurriedlyBusyhackersoftenskipsimplequestionstheydon'tunderstand,andEnglishistheworkinglanguageontheinternetYoucanloweryourquestioninEnglishTheriskofbeingabandonedfrombeingreadSendquestionsineasytoreadformatIfpeoplemakeyourquestionsdifficulttoreadandunderstand,theywillbemoreeasilyoverlookedSoyouwant:OneUsingplaintextmail,donotuseHTML(turnoffHTMLisnotdifficult),youcanusuallyappendMIMEattachments,butbesuretohaverealcontent(forexample,additionalsourcefilesorpatches),notjustyouThefiletemplategeneratedbythemailclient(forexample,acopyofyourmail)ThreeDon'tputallthequestionsinthewholelineThiswillmakeitdifficultforthepersonwhoanswerstoanswersomeofthequestions,eveniftheycanAllthequestions,IwantonemoreorderlyoneItispossiblethatrecipientscanonlybeontextdisplaywithcharactersofcharacterswideReadtheletter,sothecorrespondingtoyourlinewrapincharactersorlessdon'tuseMIMEinEnglishForumsQuotedPrintableencodingsendsthisencodingformatisnecessaryforlanguagesthatASCIIcodescannotexpress,butmanymessagesdoItdoesnotsupportit,whenthefulltextofthe"="symboltosplitthetext,bothuglyanddistractingFiveNeverexpecthackerstobehappytoreadclosedfileformats,suchasfadingWordformatsMosthackersreacttoitYoulikeapileofsteamingonthedoorstepofpigmanure(orwhoneverinyourdoorTranslator'snote),ifyousendmailviaaWindowsinstalledcomputer,turnofftheflaccid,stupid"smartreference"featureThiswillsaveyoufromitGarbagecharactersaresentinthemailUseatitlerichinmeaninganddescriptiveInamailinglistornewsgroup,subjectheadingsaroundwordsarethegoldentimetocatchtheattentionofseniorexpertsDon'tchatterHugh's"help"(nottomention"help!"!!!!!"Thisisadisgustingthing)towastethisopportunityDon'ttrytouseyouTheextentofthepainmovesusdon'tusespacestodescribetheproblem,evenifit'saveryshortdescriptionStupidquestion:Help!Mylaptopdoesn'tshowupproperly!Smartquestion:XFreemousecursordeformation,FoowareMVdisplaychipIfyouaskquestionsinyourresponse,remembertochangethetitleofthecontenttoindicatethatthereisaproblemOnelookslike"Re:Test""Or,"Re:newbug"ishardtoattractenoughattentionInaddition,quoteandcutoutthecontentsofthepreviousparagraphandleaveathreadforthenewreaderCableAccuratedescription,largeamountofinformationbecautiousanddescribethesymptomsclearlyprovidetheenvironmentinwhichproblemsoccur(machineconfigurations,operatingsystems,applications,andsoon)explainhowyoustudyandunderstandthisquestionbeforeyouaskitexplainwhatstepsyoutookbeforeyouaskedquestionstosolveitlistwhathardwareandsoftwarechangeshavebeenmaderecentlyTrytoimaginehowahackermightquestionyouandgivehimananswerinadvanceSimonTathamwroteanexcellentessayentitled"howtoeffectivelyreportBug"IrecommendyoureadittooWordsarenotmanyYouneedtoprovideaccurateandeffectiveinformationThisdoesn'tmeanyousimplydumptonsoferrorcodeordataintoyourfilesInquestionIfyouhavelargeandcomplextestingconditions,trytocutitassmallaspossibleItworksforatleastthreepointsFirst,showthatyouhaveworkedhardtosimplifytheproblem,whichwillgiveyouanincreasedchancetogettheanswerSecondSimplifyingquestionsincreasesyourchancesofgettingusefulanswersthird,inrefiningyourbugreport,perhapsyourselfYoucanfindtheproblemormakecorrectionsJustsaythesymptoms,notguessTellthehackerswhatyouthinktheproblemiscausinganditdoesn'thelpIfyourinferenceissoeffective,doyoustillasksomebodyforhelpTherefore,makesureyoutellthemthesymptomsoftheproblem,nottoaddyourownunderstandingandinferenceLethackersdiagnoseitStupidquestion:IencounteredSIGerrorsagainandagaininkernelcompilationIsuspectthataflylineisonthemainboardIssamplecheckbestSmartquestion:ImadeasetofKsystem,themainboardisFICPA(VIAApolloVPchipset),MB,Corsair,PCSDRAM,inthekernelcompilerfrequentlyproduceSIGerror,fromthebootafterminutesthereisthissituation,minutesbeforethebootneverHappenIt'snouserestarting,butyoucanworkforanotherminuteswithanightoffAllmemoryhasbeenchanged,noeffectRelateddepartmentTypicalcompilationrecordsareasfollowsListthesymptomsinchronologicalorderThemosthelpfulcluetofindingaproblemisoftenaseriesofoperationsbeforetheproblemoccurs,soyourinstructionsshouldincludestepsAndthecomputer'sresponseuntiltheproblemarisesIncommandlineoperations,keepanoperatingrecord(forexample,usingscriptingtools))andreferencingaboutcommandswillhelpalotIfthecrashprogramhasdiagnosticoptions(suchasusingvtogothroughexhaustivemode),trytocarefullyconsidertheoptiontoincreaseintheoperationrecordUsefuldebugginginformationIfyourinstructionsarelong(morethanfourparagraphs),it'shelpfultosketchthequestionsatthebeginning,andthenfollowtheminchronologicalorderSoblackTheguestswillknowwhattofindinyourinstructionsDon'taskforaprivatereplyHackersbelievethereshouldbeanopenandtransparentprocesstosolvetheproblemAslongasanysensiblepersonisawarethattheanswerisincompleteorincorrectIndeed,thisinitialanswercanandshouldbecorrectedAtthesametime,throughtheabilityandknowledgetobeattention,acceptedbyeveryone,answerTheproblemdeservesarewardIfyouasktheotherpersontoansweryouinprivate,itunderminestheentireprocessandunderminestherewardsystemDon'tmentiontherequestIt'stheanswerTherightischosenbyhimtoanswerprivatelyifhechoosestodoso,usuallybecausehethinkstheansweristooobvious,orTherearebadpublicinfluencesthatotherpeoplewillnotbeinterestedinThereisonlyonelimitedexception:ifyouexpecttoreceivealotofsimilarresponses,youcansay,"sendmetheanswers,andI'llcollectthem"Right"Themailinglistornewsgroupsaveoutfromalargenumberofrepeatedpostsisagentleman,butremembertofulfilltheirAboutaggregatecommitmentsKnowwhatyouwanttoaskThequestionisalmostendlessboundlessholesintimeThepersonwhocangiveyouthemostusefulansweristhebusiestDomostoftheworkyourselfSuchpeoplearenottoocoldforaninordinatelengthoftimetheblackhole,soitcanbesaidoftheirboundlessAskalittlecoldIfyouspecifywhatyouneedtoanswer(offeradvice,sendapieceofcode,checkyourpatch,orsomethingelse),themostimportantthingistodosoGetausefulanswerThiswillgiveyouanupperlimitontimeandeffort,anditwillbeusefulfortherespondenttoconcentrateonhelpingyouTounderstandtheworldinwhichexpertslive,onemustthinkofprofessionalskillsasanabundantresource,andthetimetoreplyisapoorresourceSolveyouThefewerquestionsyouneed,themoreyoucanpullouttheanswerfromabusyexpertTherefore,optimizingthestructureoftheproblemandminimizingthetimeittakesfortheexperttosolveitwouldbeveryhelpfulandthisusuallysimplifiestheproblemDifferSo,"IwanttobetterunderstandX,canyougivemeahint""Usually,"canyouexplainX""BetterIfyourcodedoesn'twork,askwhat'swrongwithitIt'smuchsmarterthanaskingsomeoneelsetochangeitforyouDon'taskquestionsthatshouldbesolvedbyyourselfHackersarealwaysgoodatidentifyingwhichproblemsshouldbesolvedbyyourselfBecausemostofushavesolvedthisproblemourselvessameTheseproblemshavetobesettledbyyou,andyouwilllearnsomethingfromthemYoucanaskforhints,butdon'taskforcompletesolutionsRemovemeaninglessquestionsDon'tfinishaskingquestionswithmeaninglesswords,suchas"cansomeonehelpme""Or,"doyouhavetheanswer""Firstofall:ifyoudescribetheproblemThenotveryappropriate,askissuperfluousSecondly,becauseofthisquestionissuperfluous,hackersaretiredofyouandusuallyUselogicalcorrectresponsestoexpresstheircontempt,suchas"yes,someonecanhelpyou",or"no,noanswer""Modestyisnoharm,anditalwayshelpsBepoliteUse"please"and"thankyou"first"LeteveryoneknowthatyouaregratefulfortheirtimeandobligationtohelpTobehonest,thoughit'snotasgrammatical,clearandaccurateasdescription,it'simportanttoavoidtheprivateformatandsoonHackersgenerallypreferdirect,yettechnicallyastutebugreports,ratherthanpolitenonsense(ifthatmakesyoumad)Puzzled,remember,wemeasurethevalueofaproblembyhowmuchitcanmakeuslearnHowever,ifyouhavealotofproblemsthatcan'tbesolved,courtesywillincreaseyourchancesofgettingausefulanswer(wenotethattheonlyseriousdefectfeedbackreceivedfromveteranhackerssincethepublicationofthisguideistothankyouinadvanceSomehackersfeelthat"thanksfirst"meansthatnoonewillthankanyoneafterwardsOuradviceis:Thankyouall)Aftertheproblemissolved,addabriefexplanationAfteryouhavesolvedtheproblem,makeanotetoallthepeoplewhohavehelpedyou,letthemknowhowtheproblemissolved,andexpressittothemagainThanksIftheproblemcausedwidespreadconcerninthenewsgroupormailinglist,thereshouldbeasupplementSupplementaryinstructionsdonothavetobeverylongorverydeepasimple"hello"isaproblemwiththecable!Thankyou,Bill,morethananythingelseNobettersaidthandoneInfact,unlesstheconclusionisreallytechnical,abriefandlovelysummaryisbetterthanalongacademicpaperExplanationHowistheproblemsolved,butitisnotnecessarytoretelltheproblemsolvingprocessagainInadditiontocourtesyandfeedback,thissupplementhelpsotherssearchforhelpinmailinglistsnewsgroupsForumsAcompletesolution,whichmightbeusefultothem,tooFinally(atleast)ThissupplementhelpsthesatisfactionofallthepeoplewhohavehelpedIfyou'renotanoldhandorblackTrustus,andthisfeelingisveryimportanttothementorsorexpertsyouaskthemforhelpProblemsdraggedonforalongtimePendingcanbefrustratinghackersareeagertoseeproblemssolvedGoodgood,meettheirdesire,youwillbepostedinthenextWhenthetitletastedthesweetness============Howtounderstandtheanswer============RTFMandSTFW:don'tbothermeThereisanancientandsacredtradition:ifyoureceive"RTFM"(ReadTheFucking)Manual)repliesthattheansweristhatyoushouldreadtheTMDmanualOfcourse,basicallyhe'srightYoushouldreaditRTFMhasayoungrelativeIftheansweris"STFW"(SearchTheFucking)"Web"),therespondentthinksyoushouldsearchonTMD'sWebsiteBasically,he'sright,sogofinditUsually,oneoftheseanswerswillgiveyouamanualorawebaddressthatcontainswhatyouneed,andthey'lltypethewordsWhileIwasreadingTheserepliesmeanthatrespondentsthink()Theinformationyouneedisveryeasytoobtain()Yousearchforthisinformationyourself,andyoulearnmorethanyoudoDon'tbeupsetaboutthisaccordingtohackerstandards,hedoesnotturnablindeyetowhatyouwanthehasbeenabletogiveyoumoreattentionyouHeshouldbegratefulforhisgrandmother'skindnessStilldonotunderstand:Ifyoudon'tunderstandtheanswer,don'taskforitimmediatelyJustlikeyoutriedtosolvetheproblemyourselfbefore(usingthemanual,FAQ,theInternet,theexpertsaroundyou)tounderstanditIfyoureallyneedsomeonetoexplain,remembertoshowwhatyou'velearnedForexample,ifIansweryou:"itlooksasifzEntryisblockedyoushouldcleanitfirst""Andthen:Abadfollowupquestion:"whatiszEntry""Thecleverquestionshouldbethis:"Oh,I'veseenhelp:)butonlyzandpmentioned"zEntry:"inthetwoargument(andnotyet)Haveaclearexplanation:

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The wisdom of asking questions 55528(提问的智慧55528)

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