2009年质量管理体系内审报告

2009年质量管理体系内审 报告 软件系统测试报告下载sgs报告如何下载关于路面塌陷情况报告535n,sgs报告怎么下载竣工报告下载 2010年质量管理体系内审报告 批准: 编制:张芸 日期:2010-3-30 一、审核目的和范围 1、本次审核的目的是验证和检查各受审核单位对上一年度公司内审、2009年认证公司复评审核开具的不合格项、观察项、薄弱环节等以及上一年度管理评审决定事项的整改情况,审核公司质量管理体系是否符合ISO9001:2008 标准 excel标准偏差excel标准偏差函数exl标准差函数国标检验抽样标准表免费下载红头文件格式标准下载 要求～是否持续有效运行～并通过审核培养、锻炼内审员建立按过程 方法 快递客服问题件处理详细方法山木方法pdf计算方法pdf华与华方法下载八字理论方法下载 审核的思路～进行独立现场审核的能力～提高内审工作质量。 审核范围:本次审核的单位有最高管理层、党行部、安质部、建管部、急救中心、安护中心、指挥中心、地勤公司、候管分公司、货站公司、机务公司。各部门涉及的标准条款见《厦门航空港2010年内部审核 计划 项目进度计划表范例计划下载计划下载计划下载课程教学计划下载 》。 二、审核依据: 1、ISO9001:2008标准, 2、相关的法律、法规、作业规范和标准, 3、公司质量管理体系文件,质量手册、程序文件、各相关单位质量文件,。 三、审核安排 1、审核组:公司最高管理层授权组成本次内审的审核组～equipment. Concrete pressure pipe, gate, trash and hoisting device project property list 1-1~1-3. Table 1-1 the main characteristics of the penstock number item parameter type controller size head a long pipe diameter pipe length 11 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.3M 931m 0.8M 8.3*2m 22 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.4m 1063.506 m 0.8M 10*2m table 1-2 hydropower station Main characteristics of hydraulic metal structure number project name gate, trash rack, door (gate ... Pressure pipe and the metal structure installation 9.1 main engineering profile yongxing river level hydropower station pressure pipe pipeline plane Shang along Ridge is line layout, and slope surface contour close vertical, Guan Po with original ground line changes, used open type Ming tube, single tube joint water way, competent diameter 1.3M, long 931.00m, two root non-symmetric "Bu" type support tube, diameter 0.8M, single root long 8.3M. Competent to establish 12 town Pier, 107 buttress, telescopic section 11. Support Pier spacing 8M, side-sliding bearing. Town pier for the closed-end structure of gravity, base surface into bedrock, pipe excavation slope 1:0.75 with M5 grouted rubble slope protection, 0.3M, bottom side sewer, 0.25m wide, deep 0.3m,M5 grouted rubble masonry, set maintenance step ladder on the left side, 1.0M wide. Yongxinghe-? hydropower station penstock pipes arranged along the ridge line on the plane, and nearly vertical slope contour lines, Guan Po changes with the original ground line, with shallow backfill-pipe, single-pipe water supply, the competent 1.4m, long 1063.506m, two asymmetric "y" pipe, diameter 0.8M, single 10m. Competent to establish 12 town Pier, 8 expansion joint. Town pier for the closed-end structure of gravity, placed on soft rock base surface, pipe concrete C20 on a pedestal. Pipe trench excavation slope 1:0.75, after the installation of steel tube, compacted gravel backfill material to the surface, and 1:100 slope drainage to gutters. Gutter width 0.5M depth 0.5m,M5 grouted rubble masonry. 9.2 main engineering content this standard pressure pipe and the metal structure installation part main including Yunnan province tengchong County yongxing River primary and secondary hydropower station in the of pressure pipe and the power station 包括张芸、张小兵、程育新、高蔚辉、柯志雄、亓芹、吕清波、潘鹭黔、陈士寄、张凤言、刘琦、蔡建仙、林清霖、黄旭武、张政夫、刘新万、林建云、潘爱民、苏海林、陈集宏、王涛等。 2、审核时间:2010年3月22日-3月27日。具体完成情况见《厦门航空港2010年内部审核进度表》。 4、首末次会议分别在审核各单位时分别召开。 5、各审核组在审核完成后～本着以事实为依据～以质量管理体系标准、手册文件和法律法规为标准的原则～对现场审核中收集的客观证据做出判断～形成最后的审核结论～出具《内审报告》。 四、总体评价 1、审核不合格项和观察项 内审未开具不合格项～提出19个观察项。观察项分布如下表所示: 单位 建管 货站 指挥 地勤 安护 项目 观察项 7 2 2 5 3 标准条款分7.4、8.4、7.2.3、5.4.1、5.4.1、7.2.1、4.2.3、布 6.4、4.2.4、4.2.4 8.5.2 6.2.2、6.3、4.2.4 4.2.3 7.5.1 观察项详见各相关单位的《内审问题汇总表》。 2、上一年度内审不合格项和认证公司监督审核的不合格项、观察项关闭情况。不合格项的各相关责任单位建管部等单位均已落实了纠正措施～并已验证关闭。,机电公司已不在我公司质量equipment. Concrete pressure pipe, gate, trash and hoisting device project property list 1-1~1-3. Table 1-1 the main characteristics of the penstock number item parameter type controller size head a long pipe diameter pipe length 11 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.3M 931m 0.8M 8.3*2m 22 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.4m 1063.506 m 0.8M 10*2m table 1-2 hydropower station Main characteristics of hydraulic metal structure number project name gate, trash rack, door (gate ... Pressure pipe and the metal structure installation 9.1 main engineering profile yongxing river level hydropower station pressure pipe pipeline plane Shang along Ridge is line layout, and slope surface contour close vertical, Guan Po with original ground line changes, used open type Ming tube, single tube joint water way, competent diameter 1.3M, long 931.00m, two root non-symmetric "Bu" type support tube, diameter 0.8M, single root long 8.3M. Competent to establish 12 town Pier, 107 buttress, telescopic section 11. Support Pier spacing 8M, side-sliding bearing. Town pier for the closed-end structure of gravity, base surface into bedrock, pipe excavation slope 1:0.75 with M5 grouted rubble slope protection, 0.3M, bottom side sewer, 0.25m wide, deep 0.3m,M5 grouted rubble masonry, set maintenance step ladder on the left side, 1.0M wide. Yongxinghe-? hydropower station penstock pipes arranged along the ridge line on the plane, and nearly vertical slope contour lines, Guan Po changes with the original ground line, with shallow backfill-pipe, single-pipe water supply, the competent 1.4m, long 1063.506m, two asymmetric "y" pipe, diameter 0.8M, single 10m. Competent to establish 12 town Pier, 8 expansion joint. Town pier for the closed-end structure of gravity, placed on soft rock base surface, pipe concrete C20 on a pedestal. Pipe trench excavation slope 1:0.75, after the installation of steel tube, compacted gravel backfill material to the surface, and 1:100 slope drainage to gutters. Gutter width 0.5M depth 0.5m,M5 grouted rubble masonry. 9.2 main engineering content this standard pressure pipe and the metal structure installation part main including Yunnan province tengchong County yongxing River primary and secondary hydropower station in the of pressure pipe and the power station 体系范围内, 通过各相关单位的审核～审核组认为: 1,公司的质量管理体系符合ISO9001:2008及其行业法律法规、规章的要求～文件化质量管理体系的实施在此次受审核部门得到较好落实～运行有效。 2,通过此次内审有利地促进了公司各相关单位更好地理解和掌握ISO9001:2008标准的精神和精髓～有效执行落实质量管理体系标准和文件以及相关法律、法规～促进质量管理体系的良好运行和持续改进机制的进一步形成。 五、存在问题 1、记录填写的完整性。内审中发现有单位记录填写不完整～例如建管部《障碍物处理记录》,XIAC/QR12-69,4月2日的记录～对障碍物的高度、位置等进行描述～但后续如“上报情况”“障碍物测量情况”“航行通告发布情况”等未做记录。 2、数据 分析 定性数据统计分析pdf销售业绩分析模板建筑结构震害分析销售进度分析表京东商城竞争战略分析 工作有待加强。相当一部分单位为收集数据而收集数据～未对数据进行进一步统计、分析～对于出现的异常值或趋向性、异常波动等未引起重视～加以深入分析研究～查找原因～可能遗漏存在的隐患和问题以及改进机会。 3、对外包方管理需加强。个别单位对外包方管理不完善～主要是对外包方评价和资质文件的存档。 附:观察项内容 建管部: equipment. Concrete pressure pipe, gate, trash and hoisting device project property list 1-1~1-3. Table 1-1 the main char第 3 页 共 6 页 acteristics of the penstock number item parameter type controller size head a long pipe diameter pipe length 11 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.3M 931m 0.8M 8.3*2m 22 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.4m 1063.506 m 0.8M 10*2m table 1-2 hydropower station Main characteristics of hydraulic metal structure number project name gate, trash rack, door (gate ... Pressure pipe and the metal structure installation 9.1 main engineering profile yongxing river level hydropower station pressure pipe pipeline plane Shang along Ridge is line layout, and slope surface contour close vertical, Guan Po with original ground line changes, used open type Ming tube, single tube joint water way, competent diameter 1.3M, long 931.00m, two root non-symmetric "Bu" type support tube, diameter 0.8M, single root long 8.3M. Competent to establish 12 town Pier, 107 buttress, telescopic section 11. Support Pier spacing 8M, side-sliding bearing. Town pier for the closed-end structure of gravity, base surface into bedrock, pipe excavation slope 1:0.75 with M5 grouted rubble slope protection, 0.3M, bottom side sewer, 0.25m wide, deep 0.3m,M5 grouted rubble masonry, set maintenance step ladder on the left side, 1.0M wide. Yongxinghe-? hydropower station penstock pipes arranged along the ridge line on the plane, and nearly vertical slope contour lines, Guan Po changes with the original ground line, with shallow backfill-pipe, single-pipe water supply, the competent 1.4m, long 1063.506m, two asymmetric "y" pipe, diameter 0.8M, single 10m. Competent to establish 12 town Pier, 8 expansion joint. Town pier for the closed-end structure of gravity, placed on soft rock base surface, pipe concrete C20 on a pedestal. Pipe trench excavation slope 1:0.75, after the installation of steel tube, compacted gravel backfill material to the surface, and 1:100 slope drainage to gutters. Gutter width 0.5M depth 0.5m,M5 grouted rubble masonry. 9.2 main engineering content this standard pressure pipe and the metal structure installation part main including Yunnan province tengchong County yongxing River primary and secondary hydropower station in the of pressure pipe and the power station 1、查场务站割运草、碾压、草坪除虫、排水沟清淤工作已委托花卉公司并明确相应要求,股合[2009]340号,。4.2.3 2、查2009年度《鸟情分析报告》～分析较为科学完整～但未能提出下年度的改进性措施。8.5.1 3、查灯光站维修间备件器材总体上有按标识摆放～但检查中发现标识为“普通螺口灯泡”的备件柜内置放有喷漆、玻璃胶等其他物品。6.3 4、抽查发现助航灯光回路月测试记录,XIAC/QR12-66,记录不完整。4.2.4 5、查2009年度对用水量及漏失情况能做好统计,《用水量及漏失率统计表》,～但相关分析不够系统、全面～建议改进。8.4 6、抽查1号站少数人员在办公系统中查阅九千文件的操作不够熟练。4.2.3 7、查发现障碍物处理记录,XIAC/QR12-69,,其中2010年2月4日记录中～有填写障碍物,源昌大酒店,高度、位置、有无障碍灯情况～但“上报情况”、“障碍物测量情况”、“航行通告发布情况”未做记录。4.2.4 指挥中心: 1、运行调度室和运行监察室的质量目标分别列明四项～但在《工作质量报告表》中～仅体现三项～与质量目标不对应～数据统计不全面。5.4.1 2、审核期内运行调度室和运行监察室的《不合格处置及纠equipment. Concrete pressure pipe, gate, trash and hoisting device project property list 1-1~1-3. Table 1-1 the main characteristics of the penstock number item parameter type controller size head a long pipe diameter pipe length 11 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.3M 931m 0.8M 8.3*2m 22 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.4m 1063.506 m 0.8M 10*2m table 1-2 hydropower station Main characteristics of hydraulic metal structure number project name gate, trash rack, door (gate ... Pressure pipe and the metal structure installation 9.1 main engineering profile yongxing river level hydropower station pressure pipe pipeline plane Shang along Ridge is line layout, and slope surface contour close vertical, Guan Po with original ground line changes, used open type Ming tube, single tube joint water way, competent diameter 1.3M, long 931.00m, two root non-symmetric "Bu" type support tube, diameter 0.8M, single root long 8.3M. Competent to establish 12 town Pier, 107 buttress, telescopic section 11. Support Pier spacing 8M, side-sliding bearing. Town pier for the closed-end structure of gravity, base surface into bedrock, pipe excavation slope 1:0.75 with M5 grouted rubble slope protection, 0.3M, bottom side sewer, 0.25m wide, deep 0.3m,M5 grouted rubble masonry, set maintenance step ladder on the left side, 1.0M wide. Yongxinghe-? hydropower station penstock pipes arranged along the ridge line on the plane, and nearly vertical slope contour lines, Guan Po changes with the original ground line, with shallow backfill-pipe, single-pipe water supply, the competent 1.4m, long 1063.506m, two asymmetric "y" pipe, diameter 0.8M, single 10m. Competent to establish 12 town Pier, 8 expansion joint. Town pier for the closed-end structure of gravity, placed on soft rock base surface, pipe concrete C20 on a pedestal. Pipe trench excavation slope 1:0.75, after the installation of steel tube, compacted gravel backfill material to the surface, and 1:100 slope drainage to gutters. Gutter width 0.5M depth 0.5m,M5 grouted rubble masonry. 9.2 main engineering content this standard pressure pipe and the metal structure installation part main including Yunnan province tengchong County yongxing River primary and secondary hydropower station in the of pressure pipe and the power station 正措施实施记录》或《预防措施实施记录》偏少。8.5.1 地勤公司: 1、装卸部质量目标中设定第一件进港行李提交时间不超过挡轮档后12分钟～由于机坪运作实际～实际可能影响目标的完全实现。5.4.1 2、查客户保障协议未分发至装卸保障部～装卸部应有渠道了解客户的需求。7.2.1 3、查装卸员苏岗上岗记录～考官田宝安未有教员或考官的资质认证说明。6.2.2 4、查特车部～在设备完好率计算中～把大修车辆纳入考核～影响完好率数据的准确性。6.3 5、质量目标中的行李差错率月度不超过万分之零点八～查阅分析报告。2010年2月份值机分析报告中提到:“在班组例会上讲评分析～要求值机员办理过程中做好与旅客复核件数及目的地的重要环节”～查阅班组例会记录～写着“复核目的地”～未见“件数”。 2010年1月份值机分析报告中提到:“补托运操作----不可通过序号及座位号提取。”但在作业指导书未修改完善。7.5.1 安护中心: 1、查阅护卫科东、西大门《岗位执勤记录本》～“通知及有关事项”栏中填入的是执勤时间～与规范不符～执勤时间应填入“当日执勤情况”栏中。4.2.4 equipment. Concrete pressure pipe, gate, trash and hoisting device project property list 1-1~1-3. Table 1-1 the main char第 5 页 共 6 页 acteristics of the penstock number item parameter type controller size head a long pipe diameter pipe length 11 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.3M 931m 0.8M 8.3*2m 22 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.4m 1063.506 m 0.8M 10*2m table 1-2 hydropower station Main characteristics of hydraulic metal structure number project name gate, trash rack, door (gate ... Pressure pipe and the metal structure installation 9.1 main engineering profile yongxing river level hydropower station pressure pipe pipeline plane Shang along Ridge is line layout, and slope surface contour close vertical, Guan Po with original ground line changes, used open type Ming tube, single tube joint water way, competent diameter 1.3M, long 931.00m, two root non-symmetric "Bu" type support tube, diameter 0.8M, single root long 8.3M. Competent to establish 12 town Pier, 107 buttress, telescopic section 11. Support Pier spacing 8M, side-sliding bearing. Town pier for the closed-end structure of gravity, base surface into bedrock, pipe excavation slope 1:0.75 with M5 grouted rubble slope protection, 0.3M, bottom side sewer, 0.25m wide, deep 0.3m,M5 grouted rubble masonry, set maintenance step ladder on the left side, 1.0M wide. Yongxinghe-? hydropower station penstock pipes arranged along the ridge line on the plane, and nearly vertical slope contour lines, Guan Po changes with the original ground line, with shallow backfill-pipe, single-pipe water supply, the competent 1.4m, long 1063.506m, two asymmetric "y" pipe, diameter 0.8M, single 10m. Competent to establish 12 town Pier, 8 expansion joint. Town pier for the closed-end structure of gravity, placed on soft rock base surface, pipe concrete C20 on a pedestal. Pipe trench excavation slope 1:0.75, after the installation of steel tube, compacted gravel backfill material to the surface, and 1:100 slope drainage to gutters. Gutter width 0.5M depth 0.5m,M5 grouted rubble masonry. 9.2 main engineering content this standard pressure pipe and the metal structure installation part main including Yunnan province tengchong County yongxing River primary and secondary hydropower station in the of pressure pipe and the power station 2、查阅《消防队职责》～建议补充“在重大节假日、活动前～会同相关单位开展消防安全检查～消除隐患。”以明确和完善职责。4.2.3 3、查阅《空运货物,邮件,检查作业指导书》～应补充“在检查中若发现疑似危险物品时～由开机员及时通报货站人员处理。”4.2.4 货站公司: 1、查货站《2009年第四季度货站航空公司满意度调查》中体现的用户信息～国泰、港龙航空提出的国际出港异常电报可能存在处理不及时～拉货后准确交接～直至发送海关报文的问题。对以上信息未形成相应的《用户信息登记表》及针对潜在问题形成《预防措施实施记录》。7.2.3 2、查贵重物品库运行情况～发现作为贵重物品运行所需的记录文件《贵重物品进出库登记表》及《贵重物品库巡查记录》未进入受控质量记录。4.2.4 内审审核组 二?一?年三月三十日 equipment. Concrete pressure pipe, gate, trash and hoisting device project property list 1-1~1-3. Table 1-1 the main characteristics of the penstock number item parameter type controller size head a long pipe diameter pipe length 11 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.3M 931m 0.8M 8.3*2m 22 hydropower station penstock open-air exposed pipe, single pipe joint water supply 1.4m 1063.506 m 0.8M 10*2m table 1-2 hydropower station Main characteristics of hydraulic metal structure number project name gate, trash rack, door (gate ... Pressure pipe and the metal structure installation 9.1 main engineering profile yongxing river level hydropower station pressure pipe pipeline plane Shang along Ridge is line layout, and slope surface contour close vertical, Guan Po with original ground line changes, used open type Ming tube, single tube joint water way, competent diameter 1.3M, long 931.00m, two root non-symmetric "Bu" type support tube, diameter 0.8M, single root long 8.3M. Competent to establish 12 town Pier, 107 buttress, telescopic section 11. Support Pier spacing 8M, side-sliding bearing. Town pier for the closed-end structure of gravity, base surface into bedrock, pipe excavation slope 1:0.75 with M5 grouted rubble slope protection, 0.3M, bottom side sewer, 0.25m wide, deep 0.3m,M5 grouted rubble masonry, set maintenance step ladder on the left side, 1.0M wide. Yongxinghe-? hydropower station penstock pipes arranged along the ridge line on the plane, and nearly vertical slope contour lines, Guan Po changes with the original ground line, with shallow backfill-pipe, single-pipe water supply, the competent 1.4m, long 1063.506m, two asymmetric "y" pipe, diameter 0.8M, single 10m. Competent to establish 12 town Pier, 8 expansion joint. Town pier for the closed-end structure of gravity, placed on soft rock base surface, pipe concrete C20 on a pedestal. Pipe trench excavation slope 1:0.75, after the installation of steel tube, compacted gravel backfill material to the surface, and 1:100 slope drainage to gutters. Gutter width 0.5M depth 0.5m,M5 grouted rubble masonry. 9.2 main engineering content this standard pressure pipe and the metal structure installation part main including Yunnan province tengchong County yongxing River primary and secondary hydropower station in the of pressure pipe and the power station