Coco is how to retain employees-

Coco is how to retain employees- Coco is how to retain employees? Miss Coco is a warm and friendly, is a beauty salon owner in Nanchang, since 2002, has been operating a beauty salon, the monthly sales of more than 80,000. However, three months ago, beauty salons million being 10 per month when the goal of a big step forward. There is an emergence of something deeply troubles her: beauty salons in the number of staff members had to resign to her or even directly from a beauty salon. Subject to the impact of these employees, the shop has become decidedly troubled the other beauticians, guests complained that more and more, customers went to competitors, beauty salon, Coco the performance of beauty salons also plummet, reaching the opening has been monthly turnover of the lowest. Faced with this situation, Coco feel so helpless, and she does not want to understand their past two years, is caring for their beauticians to them as their sisters look at as much as possible for their sake, but the end of the day or to their own resign or directly left. Once upon a time, switch to the turbulent wind blowing straight beauty industry, the loss of something like this 1 beautician is probably more or less every beauty salon happened. On the beauty and the whole industry is undoubtedly a great harm. And excellent staff is a business. A beauty salon to survive on the development of the most favorable capital. Excellent staff service with the best and most beauty salon customers, so qualified employees. The outflow of talent, as the outflow of funds as a direct result of customer complaints increase, beauty salon performance dropped drastically. . Introductions from friends in the peer, Coco found us. Through understanding and field trips, we conclude that the employees lost the following main reasons: A life boring, work is too long. Caused by mental fatigue Coco beautician working hours and provides as follows: 9:00 am to 21:00, plus the evening cleaning, beauticians, at least until 10:00 to begin until after a rest, but only two days off per month. Most beauticians work with the original static, all day all around the beauty of the more than 100 square meters round and round. Life is monotonous, boring. Let beautician was struggled to live, resulting in the dual physical and psychological fatigue, so eager to jump ship. Second, that the business easy to go to open their own beauty salon 2 Coco was originally a large beverage company the city manager, has just started to operate beauty salons and beauty practice is unknown, in 2001 in order to achieve ‘doing their own beauty shop,’ the dream, opened a beauty salon resigned. In her careful management, the beauty salon performance all the way up to a turnover stabilized at 8 million or more. See the store’s customers is an endless stream, ‘I would rather be a chicken’s head, a cow’s rump’, and many have opened their own beauty salon beautician had the idea, and it will want a separate door, opened their own beauty salon. 3, beauty persists in the form counterparts, no contractual restrictions on Coco’s Beauty Salon distance of approximately 100 m open another one professional to lose weight beauty salon, this beauty salon customers in order to take away Coco, Coco beauty of cherry-picking from a high performance three good beautician. And because, when recruiting employees at beauty salons, Coco did not sign labor contracts with the beautician, beauticians, and some wanted to enter the beauty salon when the fickle, think of what can be paid when the job-hopping. And economic losses caused by loss of customers there can be 3 no accountability, dumb berberine,有苦说不出 . Fourth, poor interpersonal relationships, can not reasonably guide Is sometimes inclined to quarrel between brothers and sisters, let alone friends and colleagues. In the same beauty, the close co-operation of course, but it is not anti-friction and occasionally because of disagreement the sky, resulting in no less than restrained. Coco beautician beauty salon where all of them are between 18 to 23 years old, there is a gathering is to go to the tea dance or a problem of disagreement between the beautician, resulting in no less than modesty between the two beauticians, resulting in the next day caused by errors in attending to customers. In the absence of good communication, under, Coco beauty salons in accordance with the provisions of the original fine of 10 yuan for each person. And not long after both of these two beauticians, submitted his resignation. 5, the welfare poor, hoping to find the work of higher income Like many, like beauty salons, beauticians and sometimes get paid relatively small, beauticians basic salary is only 100-300, with little opportunity for salary increase, as there is little year-end bonuses. Therefore, the treatment in order to seek 4 higher wages, and hairdressers at work upon the expiry of one year and left the Coco’s beauty salon. The above points because both the inherent beauty of the reasons for the industry, but also in their own beauty salon Coco systems and management reasons. To solve these problems, Coco carried out in accordance with our proposal the following improvements: First, do a good job recruitment, a good job of recruiting off Beauty salons usually do not feel good beautician to retain employees and what will the relationship between the recruitment of only the Department, in reality, business management, but the two are closely linked, difficult to divide links. Beautician beauty salon, after a lot of access to that situation is not satisfactory, and because of this choice to other beauty salons, beauticians, will address these in a suitable opportunity to find employment. Therefore, in addition to consider her beautician in the recruitment of the technical approach, but also pay special attention to the work of employees in the past stability. Helping Coco recruitment, we not only examined the capacity of the division’s technical approach and 5 interpersonal communication skills, but also pay particular attention to the information and interviews from the candidates obtained in the past working hours, location, services, brands and agencies, what are the reasons to leave work, is for personal development or treatment; whether it intends to work in the local long-term and long-term development objectives, and so on. From looking at the person’s stability, and each and every employee to sign a two-year work contract to work as much as possible to improve the stability of beauticians. Second, increase the delight of life with a recommendation instead of criticism, with forgiveness instead of blame Life boring, work too long. Mental fatigue caused by staff members contributed to the loss of an important reason, so to retain employees, it is necessary at the right time to purchase and replacement of certain furnishings. Go to KTV to sing.Organizing dinners and other activities. Also made life more fun for her beauty salon beautician felt concern, A person needs praise, the same sentence may be expressed in different ways, the results obtained is different. We ask coco in ordinary work, in accordance ‘with the proposal instead of criticism, with forgiveness instead of blame’ principle, as 6 much as possible to avoid the presence of other beauticians face criticism, blaming, blaming beautician. First, they rightly praise the work of the beautician, and then put forward and suggest ways to improve and guide beautician acknowledge their point of view. For the friction between employees is also a timely conduit, mediation staff contradiction! Church beauticians how to effectively communicate and establish good contacts. Third, psychological counseling and management skills training, the creation of employee growth and advancement opportunities for their own Regularly or irregularly organize training sessions or exchanges will enable beauticians exchange experiences and enhance professional qualities. But for the beauty salon training are only carried out to focus on learning techniques. Thus resulting in many beauticians on an issue actually has three or four kinds of operation methods phenomenon. Coco beautician in the right training, we require not only to explain their own reception and service skills, also with the help of our guide beautician psychological consultation, personality analysis of customer, business etiquette and other training courses. The creation of humor and a relaxed working 7 environment, reducing the mental fatigue beautician! Thereby reducing the loss of beauticians. Fourth, the establishment of full co-operation incentives and group incentives Assessment of the work done by the beautician, in accordance with ability to carry out material and spiritual encouragement, help to beauticians feel respected. Been neglected. Feeling of being positive, so the work can not be taken lightly, but many beauty salons are just a small reward regardless of who caused beauticians that they do not fit the illusion. The incentive system in the coco, we request, which requires both a more personal rewards beauticians have groups resume, while establishing ‘1 a ‘staff system, from an economic and systems to promote collaboration and cooperation among beauticians. To reduce the loss of a single beautician. 5, with special attention ‘New Year’ Staff We say that the annual working hours of customs employees are just a year or two employees. Beautician will normally experience: willing to treason ----- ----- ----- mature ---- proud smooth, five stage, while the 8 general staff of the year are rebellious and arrogant stage, the beautician is very likely to have arrogant, demanding others to the boss and other psychological conditions. Coco on such a beautician not only did not immediately dismissed, on the contrary coco through career counselors and other methods to make beautician aware of their deficiencies. The end, the beautician to stay earnest work. Sixth, to strengthen the communication with the beautician and enhance its charm Coco On the one hand, we recommend that Coco at least at least a month and every beautician deep exchange of at least one, especially in the salaries paid to use the specific data on beauticians in the past month in the performance and method for calculating wages rather than arbitrarily wages, so that, beauticians know in the end value. Rather than blindly asking price. And in particular asked the beautician’s future development goals and satisfied with the current wage! If you have ideas beautician leave, we let Coco talk about a beautician because she left her without examples of better opportunities. If you have opened their own idea of beauty salons, Coco commitment to the beautician worked for two years after the beautician at the appropriate time to invest in 9 own company, of course, gives an example to open beauty salon beautician is not easy to know that he is overcome a lot of difficulties have today’s achievements. On the other hand, we propose to Coco in business etiquette aspects of learning, to establish a standardized service model for beauticians and salons to share business, in particular, and when and customer communication problems encountered and processing methods. Enhance the owner’s own personal charm. To make beautician feel COCO work can learn something more objective. Some of these improvements through the implementation of the recommendations, three months later, only a beautician because I hope to learn the reasons for post-graduate reluctantly left the beauty salon. Coco on the way to retain the employees, and also to retain a competitive capital. Coco Beauty Salon in May turnover finally broke a 10 million mark! 10