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超市员工规章制度超市员工规章制度 一、理货员岗位职责 1、为所有的顾客提供优质的服务,包括微笑服务、礼貌用语、回答顾客咨询、简单介绍商品的性能、为顾客提供购物篮。 2、保障商品的销售,及时对端架、堆头和货架上的商品进行补货作业。 3、保证销售区域的每一种商品都有正确地条形码、正确地价格标签。 4、做好理货陈列要求,力求达到整齐美观丰满的效果。 5、做好销售区域的卫生,保持购物通道的顺畅,及时清除杂物。 6、进行商品的现场促销,以提高营业额。 7、控制商品损耗,对特殊商品进行防盗处理,及时处理破包装商品。 8、整理...

超市员工规章制度
超市员工规章制度 一、理货员岗位职责 1、为所有的顾客提供优质的服务,包括微笑服务、礼貌用语、回答顾客咨询、简单介绍商品的性能、为顾客提供购物篮。 2、保障商品的销售,及时对端架、堆头和货架上的商品进行补货作业。 3、保证销售区域的每一种商品都有正确地条形码、正确地价格标签。 4、做好理货陈列要求,力求达到整齐美观丰满的效果。 5、做好销售区域的卫生,保持购物通道的顺畅,及时清除杂物。 6、进行商品的现场促销,以提高营业额。 7、控制商品损耗,对特殊商品进行防盗处理,及时处理破包装商品。 8、整理货架库存区和仓库,做好库存商品,标识清楚,码放整齐,规律有序。 9、做好商品的先进先出,并检查保质期。 10、负责整理好退货商品,并填写相关单据。 11、具备防盗意识,对易丢失商品和可疑人员予以关注。 12、参加本店的周期性盘点。 (一)理货员的主要工作:补货、理货 (二)商品的陈列要求 1、每个单品整洁、平展、无绉皱。 2、商品之间间隙紧凑,无裸露层板,满陈列。 3、货架前排商品呈80度—90度,竖直陈列,货架前排商品与货架边齐平。 4、商品前后陈列无粘连,横成排,竖成行。 5、大类商品纵向陈列,小类商品横向陈列。 6、大类商品,按包装特点,分布陈列,商品陈列,高低相近。 opening and provisional protective measures have been taken, the responsible unit fined 200 Yuan, construction person in charge a fine of 50 Yuan. (8) no permit to work and the job in accordance with the provisions, on the job unit fined 300 yuan, the unit will charge a fine of 100 Yuan. 7.5.3 accident penalties (1) injuries fatalities directly punished 1~2 million. Direct responsibility for the accident and have the corresponding responsibility of leadership, such as concerning administrative sanctions, should be brought to the company or the relevant Department. (2) personal injury accident occurred, the direct punishment 0.5-10,000 yuan, responsible for the direct responsibility for the accident and the responsibility of leadership, such as concerning administrative sanctions should be dealt with by the personnel Department of the company. (3) personal injury accident occurs, the direct punishment 500-1000, who is directly responsible for the accident responsibility, give notice of criticism and 50-100 economic sanctions against them. (4) to conceal the accident, reported without undue delay or false, to inform the administrative leadership of the criticism, resulting in serious consequences, the pursuit of leadership, along with 500-1000 punishment. (5) significant near miss should be attempted as the case of responsible for the accident and construction team injuries accident penalty provisions, mutatis mutandis. Eight, should perform in the construction standards and specifications, serial number a 1 GB3323-2005 steel fusion welded butt joints, welding engineering-Ray lighting and quality rating of 2 GB11345-89 steel welds manual methods of ultrasonic inspection and testing results for grade 3 GB50236-2002 industrial pipe welding engineering code for construction and acceptance of field equipment 4 7、商品正面面向顾客,标价齐全、正确。 8、货架、通道内干净无杂物。 9、堆头整洁,商品丰满、醒目,pop宣传到位,货架存货安全、整齐,高低适中。 10、商品先进先出。 11、检查标价签是否正确,包括促销商品的价格检查。 12、商品与标价签五对应。 13、补完货后及时清理空纸箱。 14、必须做到及时补货,不得出现有库存、货架上无货的情况。 15、补货时,不能影响通道畅通,不补货时,通道上不能堆放任何商品。 16、破损及折包商品及时处理。 17、理货时,应检查商品条码是否与标价签五对应,货物的正面是否面向顾客。 、定期清理货架卫生及商品卫生。 18 二、收银员职责 1、严格执行顾客服务的原则和个人着装 标准 excel标准偏差excel标准偏差函数exl标准差函数国标检验抽样标准表免费下载红头文件格式标准下载 。 2、为顾客提供快速、准确、微笑、主动、礼貌地服务,回答顾客咨询,主动同顾客打招呼,坚决杜绝一切与顾客争执的事件发生。 3、保持诚实的品质,严格遵守唱收唱付的原则,快速、准确、安全地收取货款,减少现金差异地发生。 4、负责所有商品的消磁工作,并协助防损检查。 5、保证随时有足够的零钱找给顾客。 6、提高扫描的正确率和速度,以提高劳动生产率。 7、熟悉收银机、验钞机、消磁板等设备的操作,能解决简单故障,随时准备好简单耗材。 8、营业结束和营业前,负责收银台区域的清洁卫生以及所管区域的商品陈列。 三、后台操作员的岗位职责 opening and provisional protective measures have been taken, the responsible unit fined 200 Yuan, construction person in charge a fine of 50 Yuan. (8) no permit to work and the job in accordance with the provisions, on the job unit fined 300 yuan, the unit will charge a fine of 100 Yuan. 7.5.3 accident penalties (1) injuries fatalities directly punished 1~2 million. Direct responsibility for the accident and have the corresponding responsibility of leadership, such as concerning administrative sanctions, should be brought to the company or the relevant Department. (2) personal injury accident occurred, the direct punishment 0.5-10,000 yuan, responsible for the direct responsibility for the accident and the responsibility of leadership, such as concerning administrative sanctions should be dealt with by the personnel Department of the company. (3) personal injury accident occurs, the direct punishment 500-1000, who is directly responsible for the accident responsibility, give notice of criticism and 50-100 economic sanctions against them. (4) to conceal the accident, reported without undue delay or false, to inform the administrative leadership of the criticism, resulting in serious consequences, the pursuit of leadership, along with 500-1000 punishment. (5) significant near miss should be attempted as the case of responsible for the accident and construction team injuries accident penalty provisions, mutatis mutandis. Eight, should perform in the construction standards and specifications, serial number a 1 GB3323-2005 steel fusion welded butt joints, welding engineering-Ray lighting and quality rating of 2 GB11345-89 steel welds manual methods of ultrasonic inspection and testing results for grade 3 GB50236-2002 industrial pipe welding engineering code for construction and acceptance of field equipment 4 1、负责店内电脑系统的使用、维护和故障排除。 2、负责后台电脑的故障处理、价格变更工作。 3、负责店内各种报表的打印分发。 4、协助店内的商品盘点。 5、负责每日营业款的收缴以及零钱的兑换。 四、防损员的岗位职责 1、保证店内正常经营秩序,确保人员、财产、商品设施的安全。 2、防止偷窃并对盗窃行为依照公司 规定 关于下班后关闭电源的规定党章中关于入党时间的规定公务员考核规定下载规定办法文件下载宁波关于闷顶的规定 处置。 3、负责落实上级有关消防规定,发现隐患及时与当地有关消防负责人联系,共同制定整改措施并报告店长。 4、负责卖场消防设备的检查完善,随时保持良好的运行状态,协助店长对消防设施地检查维护。 opening and provisional protective measures have been taken, the responsible unit fined 200 Yuan, construction person in charge a fine of 50 Yuan. (8) no permit to work and the job in accordance with the provisions, on the job unit fined 300 yuan, the unit will charge a fine of 100 Yuan. 7.5.3 accident penalties (1) injuries fatalities directly punished 1~2 million. Direct responsibility for the accident and have the corresponding responsibility of leadership, such as concerning administrative sanctions, should be brought to the company or the relevant Department. (2) personal injury accident occurred, the direct punishment 0.5-10,000 yuan, responsible for the direct responsibility for the accident and the responsibility of leadership, such as concerning administrative sanctions should be dealt with by the personnel Department of the company. (3) personal injury accident occurs, the direct punishment 500-1000, who is directly responsible for the accident responsibility, give notice of criticism and 50-100 economic sanctions against them. (4) to conceal the accident, reported without undue delay or false, to inform the administrative leadership of the criticism, resulting in serious consequences, the pursuit of leadership, along with 500-1000 punishment. (5) significant near miss should be attempted as the case of responsible for the accident and construction team injuries accident penalty provisions, mutatis mutandis. Eight, should perform in the construction standards and specifications, serial number a 1 GB3323-2005 steel fusion welded butt joints, welding engineering-Ray lighting and quality rating of 2 GB11345-89 steel welds manual methods of ultrasonic inspection and testing results for grade 3 GB50236-2002 industrial pipe welding engineering code for construction and acceptance of field equipment 4 超市如何做好员工管理 超市如何做好员工管理是一个很重要的问题,员工管理到位与否会深深影响到超市的经营效益。但是很多经营者并不重视超市如何做好员工管理这个问题,这导致门店的管理效益以及门店的经营情况不容乐观。由此可见,超市如何做好员工管理这个问题应该被给予重视。其实,要解决超市如何做好员工管理这个问题,以下四点可供参考 。 超市如何做好员工管理一、尊重员工 超市的经营发展离不开员工的努力拼搏和勤奋工作。因此,超市管理者应把员工的利益放在第一位,不管在什么情况下,都必须做到虚怀若谷,豁达处事,严己宽人,公正公平,这是超市如何做好员工管理的 方法 快递客服问题件处理详细方法山木方法pdf计算方法pdf华与华方法下载八字理论方法下载 之一。要知道,一旦员工的自尊心得到满足,他就会更加热爱自己的职业和岗位,更会去努力去工作。 “尊重每一位员工”,是国际零售巨头沃尔玛最有特色的企业文化。在沃尔玛,“我们的员工与众不同”不仅是一句口号,更是沃尔玛成功的原因。它真正的含义是每位员工都很重要,无论他在什么岗位都能表现出众。“我们的员工与众不同”这句话就印在沃尔玛每位员工的工牌上,每时都在提升员工的自豪感,激励员工做好自己的工作。公司从不把员工当作“雇员”来看待,而是视为“合伙人”和“同事”,公司规定对下属一律称“同事”而不称“雇员”。同时,沃opening and provisional protective measures have been taken, the responsible unit fined 200 Yuan, construction person in charge a fine of 50 Yuan. (8) no permit to work and the job in accordance with the provisions, on the job unit fined 300 yuan, the unit will charge a fine of 100 Yuan. 7.5.3 accident penalties (1) injuries fatalities directly punished 1~2 million. Direct responsibility for the accident and have the corresponding responsibility of leadership, such as concerning administrative sanctions, should be brought to the company or the relevant Department. (2) personal injury accident occurred, the direct punishment 0.5-10,000 yuan, responsible for the direct responsibility for the accident and the responsibility of leadership, such as concerning administrative sanctions should be dealt with by the personnel Department of the company. (3) personal injury accident occurs, the direct punishment 500-1000, who is directly responsible for the accident responsibility, give notice of criticism and 50-100 economic sanctions against them. (4) to conceal the accident, reported without undue delay or false, to inform the administrative leadership of the criticism, resulting in serious consequences, the pursuit of leadership, along with 500-1000 punishment. (5) significant near miss should be attempted as the case of responsible for the accident and construction team injuries accident penalty provisions, mutatis mutandis. Eight, should perform in the construction standards and specifications, serial number a 1 GB3323-2005 steel fusion welded butt joints, welding engineering-Ray lighting and quality rating of 2 GB11345-89 steel welds manual methods of ultrasonic inspection and testing results for grade 3 GB50236-2002 industrial pipe welding engineering code for construction and acceptance of field equipment 4 尔玛公司非常重视员工的成长,凡是工作业绩突出的都会得到总部的提拔重用,他们的管理层中约有80%都是从内部成长起来的。沃尔玛对员工的尊重,充分调动了各个层次员工的工作积极性和主动性。 超市如何做好员工管理二、关心员工 应该说,许多超市员工整体素质相对较好,他们有崇高的道德,忘我的精神,拼命的劲头。这就要求超市者去认真思考,如何保护好这些员工的积极性,使他们发挥持续的效益。人是有血有肉的生物体,其基本属性是以本能需要为基础的生存发展欲。因此,超市如何做好员工管理的方法之二便是超市管理者要主动关心员工的生活、健康、福利,多方面满足他们的需求,使他们在工作上无后顾之忧,能够全身心地投入的本职工作中。 有一家规模较大的民营零售企业,企业老总非常重视企业的服务质量,常常亲自抓,动不动就搞服务月评比、星级服务明星评比等活动。企业老总的意识和初衷是不错的,但是,在执行中,他缺乏最基础的东西,即从不关心员工,该发给员工的基本福利逐年减少直至取消,更有甚者企业竟把一些到期或过期商品发给员工说作福利,却又要收一点成本。平时,企业老总对在员工的工作、生活不闻不问,员工结婚,老板从不到场;员工请假,总得不到批准,“没有人情味”的管理方式渐渐地让员工们对这家企业失去了信心,不是满腹抱怨,就是纷纷跳槽,企业最终走向了衰败。“关心你的员工,员工才会关心你的消费者”。如果缺乏这一基础,那么所做的一切服务工作都不会取得长远的效果 。 opening and provisional protective measures have been taken, the responsible unit fined 200 Yuan, construction person in charge a fine of 50 Yuan. (8) no permit to work and the job in accordance with the provisions, on the job unit fined 300 yuan, the unit will charge a fine of 100 Yuan. 7.5.3 accident penalties (1) injuries fatalities directly punished 1~2 million. Direct responsibility for the accident and have the corresponding responsibility of leadership, such as concerning administrative sanctions, should be brought to the company or the relevant Department. (2) personal injury accident occurred, the direct punishment 0.5-10,000 yuan, responsible for the direct responsibility for the accident and the responsibility of leadership, such as concerning administrative sanctions should be dealt with by the personnel Department of the company. (3) personal injury accident occurs, the direct punishment 500-1000, who is directly responsible for the accident responsibility, give notice of criticism and 50-100 economic sanctions against them. (4) to conceal the accident, reported without undue delay or false, to inform the administrative leadership of the criticism, resulting in serious consequences, the pursuit of leadership, along with 500-1000 punishment. (5) significant near miss should be attempted as the case of responsible for the accident and construction team injuries accident penalty provisions, mutatis mutandis. Eight, should perform in the construction standards and specifications, serial number a 1 GB3323-2005 steel fusion welded butt joints, welding engineering-Ray lighting and quality rating of 2 GB11345-89 steel welds manual methods of ultrasonic inspection and testing results for grade 3 GB50236-2002 industrial pipe welding engineering code for construction and acceptance of field equipment 4 超市如何做好员工管理三、信任员工 信任是人与人交往的基础。没有信任,就不可能存在有效的沟通,没有良好的沟通,就不能有效地开展工作。如果超市管理者不能够充分新人员工,那么员工就很难找到归属感,更谈不上对公司产生忠诚。因此,第三个超市如何做好员工管理的办法便是充分信任员工。只有充分信任员工,才能赢得员工的信任,才能营造一个健康向上、团结协作的工作氛围,才能激发广大员工的工作热情,成为推动工作的一个强大动力。 著名的松下集团从来不对员工保守商业秘密,他们招收新员工的第一天,就对员工进行毫无保留的技术 培训 焊锡培训资料ppt免费下载焊接培训教程 ppt 下载特设培训下载班长管理培训下载培训时间表下载 。有人担心,这样可能会泄露商业秘密。松下幸之助却说,如果为了保守商业秘密而对员工进行技术封锁,导致员工在生产过程中不得要领,必然带来更多的残次品,加大企业的生产成本,这样的负面影响比泄露商业秘密带来的损失更大。而对于以脑力劳动为主要方式的企业如软件业,其生产根本无法像物质生产那样被控制起来,信任也是惟一的选择。相反,如果对员工不信任,就会成为管理中最大的成本。 信任是合作的开始,也是企业管理的基石。一个不能相互信任的团队,是一支没有凝聚力的团队,是一支没有战斗力的团队。在一些超市中,内部管理变成了防卫式的管理,老板对待员工就像“防贼”一样,有的把重要岗位换成自己的亲属,有的把一组柜台交给多人掌握,有的层层设岗并安装了自动搜检仪器,防止员工偷盗。这些不信任的举动,使得员工相互之间也出现了猜疑,渐渐地人心涣散,成为一盘散沙,最后,企业也开始走上了下坡路。 opening and provisional protective measures have been taken, the responsible unit fined 200 Yuan, construction person in charge a fine of 50 Yuan. (8) no permit to work and the job in accordance with the provisions, on the job unit fined 300 yuan, the unit will charge a fine of 100 Yuan. 7.5.3 accident penalties (1) injuries fatalities directly punished 1~2 million. Direct responsibility for the accident and have the corresponding responsibility of leadership, such as concerning administrative sanctions, should be brought to the company or the relevant Department. (2) personal injury accident occurred, the direct punishment 0.5-10,000 yuan, responsible for the direct responsibility for the accident and the responsibility of leadership, such as concerning administrative sanctions should be dealt with by the personnel Department of the company. (3) personal injury accident occurs, the direct punishment 500-1000, who is directly responsible for the accident responsibility, give notice of criticism and 50-100 economic sanctions against them. (4) to conceal the accident, reported without undue delay or false, to inform the administrative leadership of the criticism, resulting in serious consequences, the pursuit of leadership, along with 500-1000 punishment. (5) significant near miss should be attempted as the case of responsible for the accident and construction team injuries accident penalty provisions, mutatis mutandis. Eight, should perform in the construction standards and specifications, serial number a 1 GB3323-2005 steel fusion welded butt joints, welding engineering-Ray lighting and quality rating of 2 GB11345-89 steel welds manual methods of ultrasonic inspection and testing results for grade 3 GB50236-2002 industrial pipe welding engineering code for construction and acceptance of field equipment 4 超市如何做好员工管理四、培养员工 面对市场经济的不断发展和社会知识的更新换代,超市管理者必须把培养全面发展的员工作为首要任务,高度重视员工教育培训工作,着力打造一支懂管理、会经营、素质高的员工队伍,切实提高应对复杂市场环境和市场竞争的能力和水平。这个也是非常重要的超市如何做好员工管理的策略。 可多超市拥有员工400多名,在员工培训方面却从“不惜代价”。每年,他们都要组织开展两次大规模的培训活动,不是请专家到企业讲课,就是组织员工外外地参加营销知识培训讲座。从领导层到管理层,从管理层到一般员工,不论职务、不论辈分,都有参加培训学习的资格和机会,培训覆盖面达到了100%。每个月,都有一次定点的全员培训,培训的 内容 财务内部控制制度的内容财务内部控制制度的内容人员招聘与配置的内容项目成本控制的内容消防安全演练内容 涉及经营的各个方面,系统的提升员工的理论储备。在此基础上,他们还结合每个营销阶段工作实际,开展一些有益的主题教育活动。同时,每周都安排一次店员升迁培训会,对门店想提升人员进行系统培训,选拔人才,让基层员工都有晋升发展的机会。员工们在培训中得到了很好的锻炼,应对挑战的能力得到了提升,进而有力地推动了超市的健康稳步发展。 以上便是超市如何做好员工管理的一些方法和策略。当然,超市如何做好员工管理的方式还有很多,但最终的目的只有一个,最大化的挖掘员工价值,提升凝聚力,服务经营效益。 opening and provisional protective measures have been taken, the responsible unit fined 200 Yuan, construction person in charge a fine of 50 Yuan. (8) no permit to work and the job in accordance with the provisions, on the job unit fined 300 yuan, the unit will charge a fine of 100 Yuan. 7.5.3 accident penalties (1) injuries fatalities directly punished 1~2 million. Direct responsibility for the accident and have the corresponding responsibility of leadership, such as concerning administrative sanctions, should be brought to the company or the relevant Department. (2) personal injury accident occurred, the direct punishment 0.5-10,000 yuan, responsible for the direct responsibility for the accident and the responsibility of leadership, such as concerning administrative sanctions should be dealt with by the personnel Department of the company. (3) personal injury accident occurs, the direct punishment 500-1000, who is directly responsible for the accident responsibility, give notice of criticism and 50-100 economic sanctions against them. (4) to conceal the accident, reported without undue delay or false, to inform the administrative leadership of the criticism, resulting in serious consequences, the pursuit of leadership, along with 500-1000 punishment. (5) significant near miss should be attempted as the case of responsible for the accident and construction team injuries accident penalty provisions, mutatis mutandis. Eight, should perform in the construction standards and specifications, serial number a 1 GB3323-2005 steel fusion welded butt joints, welding engineering-Ray lighting and quality rating of 2 GB11345-89 steel welds manual methods of ultrasonic inspection and testing results for grade 3 GB50236-2002 industrial pipe welding engineering code for construction and acceptance of field equipment 4
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