金九龙大酒店职务说明书

金九龙大酒店职务说明书 中文职称:保安部主管 英文职称:Security chief 部门名称:保安部 职位级别:四级 直属上级:行政部经理 直属下级:保安部领班 职务概述: 遵照公安部门及上级的规定，确保酒店安全工作的布署、要求，组织本部门员工有 计划 项目进度计划表范例计划下载计划下载计划下载课程教学计划下载 实施，熟悉酒店安全、保卫、保密、侦破等有关知识;掌握应有的保安技能，有一定的组织能力、判断力及语言表达能力。 岗位职责: 1、对行政部经理负责，制定酒店的治安、消防年度、季度工作计划，做好保安部年度预算报告。 2、负责维持酒店内部秩序，预防和查处治安事故，协助、配合国家公安部门侦破有关治安和违法犯罪案件。 3、妥善处理宾客有关安全方面的各种投诉。帮助客人寻找在酒店丢失的物品，努力改造良好的治安环境，让宾客具有安全感。 4、开展“四防”(防火、防盗、防破坏、防治安灾害事故)为中心的安全教育和法制教育，定期检查“四防”设施，增强全员的安全意识和法制观念。 5、主动督促检查酒店各重点部位的“七合格”工作;协调各有关部门严格落实“七合格”要求，确保重点部位的安全。 6、负责制定夜间安全值勤、巡逻程序和要求，组织夜勤员工逐项落实。确保酒店夜间财产、人身安全。 7、负责完善、制定酒店昼间、夜间各类钥匙的管理规定，定期检查执行情况，发现问题，及时纠正和报告。 8、负责制定保安监控的管理规定和操作程序，确保酒店监控范围内的防火、防盗安全。 9、适时完善、健全酒店的安全应急措施，并负责督促属下严格执行和演练落实。 10、定期检查各项保安措施，并做好记录，确保消防设备、设施完好，以备查考。 11、及时督促检查各部门对“谁主管，谁负责”责任制的执行情况，并协助各级责任人做到管好自己的人，看好自己的门，办好自己的事，确保安全工作落实。 12、组织好本部门的分工协作，每日召开部门当值保安员、领班例会。 13、负责对保安部员工的培训、考核、评估工作以及晋升推荐工作。 14、做好本部门员工的思想工作，关心员工生活，提高业务水平。 15、参加行政部召开的部门经理会议，定期向总经理汇报工作。 16、完成上级交办的其他任务。 签署: 核准: 年 月 日 layout development cities in developed countries show that developing rail transit Guide and an important means of achieving sustainable urban development. More than the bulk of the urban rail transit vehicles, rail traffic in the urban space layout and guide the evacuation, optimizing the structure and other aspects also play an important role in its role as the scale becomes more important. Rail transit on land development and stimulation is achieved through its good accessibility, under the dual role of mechanisms in land and planning, transport accessibility high land along the rail transit development and high strength, promotion of urban morphology and land use patterns to adjust accordingly. 1, and Copenhagen 1947, Copenhagen refers to shaped planning introduced, requirements land development along narrow of finger corridor concentrated, refers to shaped planning guide big Copenhagen area along track traffic line clear defined of corridor for Metro development, through track traffic and city development of integration, will along development concentrated in track station around a km around, around track site land implementation integrated intensive development, and provides good of non-mobile of way received connection facilities, Ensure that a larger proportion of the region's residents commute using mass transit. Figure 5.1-3 Copenhagen Metro City Development 2, Tokyo 5.1-4 Tokyo Metro to guide regional development (left: 1950, right: 2000) formation is the mass transit system of the city of Tokyo, which have been developed under the guidance of. Eastern suburbs ... Established to track traffic based on the network-city, using rail-oriented intensive development mode has been recognized in many cities. Created the urban structure of the node, forming the urban rail transit-dependent and lifestyle, as well as mass transit systems provide adequate passenger protection. 5.1.3 to guide the healthy development of 金九龙大酒店职务说明书 中文职称:工程部主管 英文职称: 部门名称:工程部 职位级别:四级 直属上级:行政部经理 直属下级:工程人员 职务概述: 本职务负责工程和维修管理工作，要有高度的责任心、全面的工程维护技能和组织协调能力。 职务及职责范围: (1)制定本部门的组织机构和管理运行模式，使其操作快捷合理，并能有效地保障酒店 设备、设施安全经济地运行和建筑、装璜的完好。 (2)总结和归纳运行和维修实践、制定和审定设备、设施及建筑装璜的预防性维修计划、 更新改造计划且督促执行，保证酒店设施不断完善，始终处于正常、完好状态。 (3)制定和审定员工培训计划，定期对员工进行业务技能、服务意识、基本素质的培训， 努力把工程部建成一支高水准、高效率、高服务质量的队伍。 (4)全面负责工程部的节支运行、跟踪、控制所有水、电、煤气、燃油等的消耗并严格 控制维修费用，保证酒店最大限度的节能、节支。 (5)根据营业情况的气候及市场能源价格情况，提出节能运行的计划和运行维修费用预 算。 (6)负责协调和酒店相关的市政工程的生产、调查、管理业务部门的关系，以获得良好 的公众环境。 (7)主持部门工作例会，协调班组工作。 (8)分析工程项目报价单，重大项目应组织有关人员讨论并现场检查施工质量与进度， 对完工的项目组织人员进行评估和验收。 (9)配合保安部搞好消防、安全工作。 (10)直接和间接地考核值班长、领班及员工，并对其工作做出指导和评估。 (11)建立完整的设备设施技术档案和维修档案。 (12)随时接受并组织完成上级下达的其他工作指令。 签署: 核准: 年 月 日 layout development cities in developed countries show that developing rail transit Guide and an important means of achieving sustainable urban development. More than the bulk of the urban rail transit vehicles, rail traffic in the urban space layout and guide the evacuation, optimizing the structure and other aspects also play an important role in its role as the scale becomes more important. Rail transit on land development and stimulation is achieved through its good accessibility, under the dual role of mechanisms in land and planning, transport accessibility high land along the rail transit development and high strength, promotion of urban morphology and land use patterns to adjust accordingly. 1, and Copenhagen 1947, Copenhagen refers to shaped planning introduced, requirements land development along narrow of finger corridor concentrated, refers to shaped planning guide big Copenhagen area along track traffic line clear defined of corridor for Metro development, through track traffic and city development of integration, will along development concentrated in track station around a km around, around track site land implementation integrated intensive development, and provides good of non-mobile of way received connection facilities, Ensure that a larger proportion of the region's residents commute using mass transit. Figure 5.1-3 Copenhagen Metro City Development 2, Tokyo 5.1-4 Tokyo Metro to guide regional development (left: 1950, right: 2000) formation is the mass transit system of the city of Tokyo, which have been developed under the guidance of. Eastern suburbs ... Established to track traffic based on the network-city, using rail-oriented intensive development mode has been recognized in many cities. Created the urban structure of the node, forming the urban rail transit-dependent and lifestyle, as well as mass transit systems provide adequate passenger protection. 5.1.3 to guide the healthy development of 金九龙大酒店职务说明书 中文职衔:客房部经理 英文职衔:Manager of rooms Divesion 部门名称:客房部 直属上司:总经理 直属下级:客房部主管 职衔级别:三级 职务概述: 负责客房部日常的管理与运行工作，完成上级下达的经营目标，协调各部门的关系，定期对下级进行绩效评诂及员工的在职培训，确保员工的工作积极性。按时向执总汇报周或月的营业汇总表，建立客史档案，确保客源的稳定。 职务及职责范围: 1(直接对(副)总经理负责。全面主持部门工作，提高部门工作效率和服务，卫生质量，力争最大限度地提高房间出租率。 2.制定和实施客房部各区域岗位职责、工作流程、服务标准并督导落实。 3(根据酒店计划，制定前厅、客房等营业区的各项营业指标和规划并组织实施。 4(对各分部主管下达工作任务并指导、落实、检查、协调。 5(组织主持每周主管领班工作例会，传达酒店例会工作要点，听取汇报，布置工作，解决难题。 6(确保员工做好前厅和客房各项统计工作，掌握和预测房间出租情况和预定情况等。 7(负责前厅部及客店部的招聘和培训工作。 8(每月审阅员工的考勤情况。 9(对员工进行定期评估，并按照奖惩条例进行奖惩。 10(负责建立和完善客房各种物用品的消耗、管理、控制制度，制定各种设备保养措施， 努力减少支出，降低成本。 11(认真对待本店宾客投诉，了解情况，及时解决反馈。 12(亲自检查和做好VIP和团队客户的接待工作。 13(同保安部做好安全防火工作，确保所有消防道路畅通无阻，消防器具完好，保证酒 店和宾客的安全。 14(每天巡视抽查客房等本部所属区域工作质量，清洁卫生，并做好记录。 15(做好与酒店其它部门的沟通与协调工作。 签署: 核准: 年 月 日 layout development cities in developed countries show that developing rail transit Guide and an important means of achieving sustainable urban development. More than the bulk of the urban rail transit vehicles, rail traffic in the urban space layout and guide the evacuation, optimizing the structure and other aspects also play an important role in its role as the scale becomes more important. Rail transit on land development and stimulation is achieved through its good accessibility, under the dual role of mechanisms in land and planning, transport accessibility high land along the rail transit development and high strength, promotion of urban morphology and land use patterns to adjust accordingly. 1, and Copenhagen 1947, Copenhagen refers to shaped planning introduced, requirements land development along narrow of finger corridor concentrated, refers to shaped planning guide big Copenhagen area along track traffic line clear defined of corridor for Metro development, through track traffic and city development of integration, will along development concentrated in track station around a km around, around track site land implementation integrated intensive development, and provides good of non-mobile of way received connection facilities, Ensure that a larger proportion of the region's residents commute using mass transit. Figure 5.1-3 Copenhagen Metro City Development 2, Tokyo 5.1-4 Tokyo Metro to guide regional development (left: 1950, right: 2000) formation is the mass transit system of the city of Tokyo, which have been developed under the guidance of. Eastern suburbs ... Established to track traffic based on the network-city, using rail-oriented intensive development mode has been recognized in many cities. Created the urban structure of the node, forming the urban rail transit-dependent and lifestyle, as well as mass transit systems provide adequate passenger protection. 5.1.3 to guide the healthy development of 金九龙大酒店职务说明书 中文职衔:市场营销部经理 英文职衔:M.R.M. 部门名称:市场营销部 职衔级别:三级 直属上司:总经理 直属下级:营销主任 美工 职务概述: 市场营销部在酒店经营活动中起主导作用。是顾客和酒店之间的沟通纽带;对外代表整个酒店的利益和形象，对内代表了宾客的需求和利益。是总经理经营决策的顾问参谋和信息中心。是负责酒店市场调查、销售和对内对外形象宣传、公关的职能部门。 职务及职责范围: 1、对总经理负责。贯彻执行总经理下达的各项工作任务和销售任务。 2、全面主持部门工作，对员工进行合理分工，保证部门工作有序、有效、协调的进行3、根据酒店经营方针、销售目标，提出并参与制定营销计划。 4、制定酒店年度及各个阶段的销售及市场计划，并及时进行调整。 5、代表酒店与相关客户公司、单位、媒体等洽谈、签定房价、进餐及有关 协议 离婚协议模板下载合伙人协议 下载渠道分销协议免费下载敬业协议下载授课协议下载 合同， 并监督合同、协议的执行和管理情况。 6、建立、健全各类客房公司、单位、媒体的档案 7、组织部门有关人员收集市场信息、宾客意见等，并向总经理汇报，供决策参考。 8、安排并陪同重要客户VIP以及新客户参观了解酒店设施和服务。 9、保持并扩展现有销售渠道，开发新的销售渠道和客源市场。 10、处理有关订房，确定房间安排，并检查各方面接待安排、准备情况。 11、安排会议、团体的接待服务工作。检查、核定日程安排、房间分配房价和变更等各 方面的情况 12、汇总各类客源销费情况报表，并做出分析报告。 13、参加与销售有关的各种社交活动。 14、根据市场调查、及时提出并参与制定营销措施。树立并保持酒店良好形象，提高知 名度。 15、协助人资质检部负责本部门员工的聘用、培训、考评、奖惩工作。 16、主持每周部门营销例会。传达酒店政策，工作要点，布置工作、听取汇报、解决问 题，并针对市场情况展开讨论，拟定营销 方案 气瓶 现场处置方案 .pdf气瓶 现场处置方案 .doc见习基地管理方案.doc关于群访事件的化解方案建筑工地扬尘治理专项方案下载 。 17、负责酒店产品的宣传推销工作。 18、保持与各客户单位、机构、媒体之间的良好关系，并经常联系、拜访。 19、检查VIP接待工作，特殊情况，亲自迎送。 20、处理有关宾客投诉、异议、需求，确保宾客达到满意以及使宾客和酒店关系融洽。 21、根据酒店实际情况，制定部门规章制度及各项工作程序。 22、督促检查下属员工工作，提高工作积极性。 23、对员工进行定期考核，评估。并按奖惩条例进行奖惩。 24、做好与酒店其他部门的沟通、协调工作。 签署: 核准: 年 月 日 layout development cities in developed countries show that developing rail transit Guide and an important means of achieving sustainable urban development. More than the bulk of the urban rail transit vehicles, rail traffic in the urban space layout and guide the evacuation, optimizing the structure and other aspects also play an important role in its role as the scale becomes more important. Rail transit on land development and stimulation is achieved through its good accessibility, under the dual role of mechanisms in land and planning, transport accessibility high land along the rail transit development and high strength, promotion of urban morphology and land use patterns to adjust accordingly. 1, and Copenhagen 1947, Copenhagen refers to shaped planning introduced, requirements land development along narrow of finger corridor concentrated, refers to shaped planning guide big Copenhagen area along track traffic line clear defined of corridor for Metro development, through track traffic and city development of integration, will along development concentrated in track station around a km around, around track site land implementation integrated intensive development, and provides good of non-mobile of way received connection facilities, Ensure that a larger proportion of the region's residents commute using mass transit. Figure 5.1-3 Copenhagen Metro City Development 2, Tokyo 5.1-4 Tokyo Metro to guide regional development (left: 1950, right: 2000) formation is the mass transit system of the city of Tokyo, which have been developed under the guidance of. Eastern suburbs ... Established to track traffic based on the network-city, using rail-oriented intensive development mode has been recognized in many cities. Created the urban structure of the node, forming the urban rail transit-dependent and lifestyle, as well as mass transit systems provide adequate passenger protection. 5.1.3 to guide the healthy development of 金九龙大酒店职务说明书 中文职衔:行政部经理 英文职衔:Executive Dept Manager 部门名称:行政部 职衔级别:三级 直属上司:总经理 直属下级:保安部、工程部主管、行政文员 职务概述: 直接在总经理的领导下工作，既要发挥参谋助手作用。又要对行政部实施科学管理，提高行政办事效率。要求作风正派、灵活务实、责任感强。 职务及职责范围 (1)按照总经理的要求，根据酒店工作实际，负责和组织综合性业务、行政工作规划、计划、报告、总结、请示、通知等各种文件的起草、审核、打印、存档的工作。 (2)组织酒店的运作规程，传达、落实和检查总经理办公会工作要求，按总经理和营业需要做出督导、协调酒店各部门的工作。 (3)负责安排和组织酒店行政会议和总经理办公会议。随时将会议精神的贯彻情况反馈给总经理。在总经理的领导下，负责各部门之间的协调平衡工作，使总经理的经营决策得以落实。 )负责做好来信来访，包括向行政部投诉的接待工作。 (4 (5)坚持经常性的调查研究工作，分析经营管理情况，收集各方面的信息，为总经理决策提供资料，当好参谋。同时，做好对外联络工作，使总经理与外界联系的渠道保持畅通。 (6)对行政部实施科学管理，以提高工作效率。根据总经理的要求，起草酒店综合性的业务性报告、总结、计划、决议等公文信函。 (7)负责审核对外发文，做到行文流畅，符合公文规格。 (8)协助总经理组织安排办公会议和行政、业务会议，做好会议记录， 及时了解和反馈各部门对各项决议、决定的贯彻执行情况。 (9)负责有关业务资料的收集、积累、分析、研究，掌握市场和本企业营销管理状况及动向，组织专题调研、为领导决策提供依据。 (10)管理使用酒店行政公章和介绍信，做好保管和登记工作。 (11)完成总经理交办的其他工作任务。 签署: 核准: 年 月 日 layout development cities in developed countries show that developing rail transit Guide and an important means of achieving sustainable urban development. More than the bulk of the urban rail transit vehicles, rail traffic in the urban space layout and guide the evacuation, optimizing the structure and other aspects also play an important role in its role as the scale becomes more important. Rail transit on land development and stimulation is achieved through its good accessibility, under the dual role of mechanisms in land and planning, transport accessibility high land along the rail transit development and high strength, promotion of urban morphology and land use patterns to adjust accordingly. 1, and Copenhagen 1947, Copenhagen refers to shaped planning introduced, requirements land development along narrow of finger corridor concentrated, refers to shaped planning guide big Copenhagen area along track traffic line clear defined of corridor for Metro development, through track traffic and city development of integration, will along development concentrated in track station around a km around, around track site land implementation integrated intensive development, and provides good of non-mobile of way received connection facilities, Ensure that a larger proportion of the region's residents commute using mass transit. Figure 5.1-3 Copenhagen Metro City Development 2, Tokyo 5.1-4 Tokyo Metro to guide regional development (left: 1950, right: 2000) formation is the mass transit system of the city of Tokyo, which have been developed under the guidance of. Eastern suburbs ... Established to track traffic based on the network-city, using rail-oriented intensive development mode has been recognized in many cities. Created the urban structure of the node, forming the urban rail transit-dependent and lifestyle, as well as mass transit systems provide adequate passenger protection. 5.1.3 to guide the healthy development of 金九龙大酒店职务说明书 中文职衔 :娱乐部经理 英文职衔:Pastime manager 部门名称:娱乐部 职衔级别: 直属上司:总经理 直属下级:部门主管 职务概述: 负责舞厅日常工作，带领下属员工完成上级下达的收益指标和管理任务。负责娱乐部与:餐饮、客房、行政部、财务等部门的衔接、沟通工作。通过有效的营业督导及在职培训，全面提升下级管理人员的管理水平，按时向执总呈报每月营业分析及营业报表，密切关注重要客户，建立详细客户档案，稳定老客源，定期汇总客户意见呈报执总。 (1)由金九龙大酒店执行总经理授权负责娱乐部的日常营业管理督导，完成预期营业指标和管理指标，对本部门营业业绩承担责任。 (2)负责制订本部门各类人员的岗位责任制、操作程序、服务 规范 编程规范下载gsp规范下载钢格栅规范下载警徽规范下载建设厅规范下载 ，并督促下属培训检查落实，为客人提供合格的产品和满意的服务。 3)协助人资质检部做好员工的选聘、调整、考勤、评估、奖惩、考核、定级及所属员工( 的管理、指导及推荐晋升。 (4)负责组织、安排大型团体晚会，确保晚会服务质量。 5)加强舞厅、美容美发厅等部门工作的督查，并加强对娱乐部采购，验收、储存的管理( 与控制，降低成本，减少浪费，发现问题及时解决。 (6)负责督促有关人员搞好食品卫生，认真执行食品卫生法，严格把好经营场所、用具和餐具消毒关，掌握食物属必性，严防食物中毒，确保用餐安全。 7)建立客史档案，负责收集、处理宾客对夜总会酒水及小吃服务的意见和投诉，想方设( 法满足宾客合理的要求，提高社会效益和经济效益。 (8)负责督促下属对设备及服务用品的维护与保养。 (9)审查经费开支计划和报销，及时了解，预测娱乐市场变化情况，适时调整食品结构，开发时令食品，加强质量管理，制定相应措施。 (10)定期召开部门管理人员例会，了解经营情况，做好内部协调工作，根据客人需要调整出品和服务。 (11)参加执总召开的部门例会，定期向执总汇报工作。 (12)完成上级交给的其他任务。 签署: 核准: 年 月 日 layout development cities in developed countries show that developing rail transit Guide and an important means of achieving sustainable urban development. More than the bulk of the urban rail transit vehicles, rail traffic in the urban space layout and guide the evacuation, optimizing the structure and other aspects also play an important role in its role as the scale becomes more important. Rail transit on land development and stimulation is achieved through its good accessibility, under the dual role of mechanisms in land and planning, transport accessibility high land along the rail transit development and high strength, promotion of urban morphology and land use patterns to adjust accordingly. 1, and Copenhagen 1947, Copenhagen refers to shaped planning introduced, requirements land development along narrow of finger corridor concentrated, refers to shaped planning guide big Copenhagen area along track traffic line clear defined of corridor for Metro development, through track traffic and city development of integration, will along development concentrated in track station around a km around, around track site land implementation integrated intensive development, and provides good of non-mobile of way received connection facilities, Ensure that a larger proportion of the region's residents commute using mass transit. Figure 5.1-3 Copenhagen Metro City Development 2, Tokyo 5.1-4 Tokyo Metro to guide regional development (left: 1950, right: 2000) formation is the mass transit system of the city of Tokyo, which have been developed under the guidance of. Eastern suburbs ... Established to track traffic based on the network-city, using rail-oriented intensive development mode has been recognized in many cities. Created the urban structure of the node, forming the urban rail transit-dependent and lifestyle, as well as mass transit systems provide adequate passenger protection. 5.1.3 to guide the healthy development of 金九龙大酒店职务说明书 中文职衔:财务部总监 英文职衔:Financial Controller 部门名称:财务部 职位级别:二级 直属上司:总经理 直属下级:会计、出纳、保管、电脑部主管、收银员领班 职务概述: 直接参与酒店副总经理的宏观经营管理，负责整个酒店的资金运作监控;领导整个财务系统做好收支预算，成本控制投资决策和汇总报表;协调和监督各部门的财务运作;完成酒店安排的其他相关工作。 1、熟悉“企业会计准则”、“企业会计制度”、“企业财务通则”、“企业财务制度”及国家有关方针政策、法规、外汇管理制度等。 2、组织制定酒店财务工作基本制度。 3、制定财务工作计划及财务部员工岗位责任，考核、控制财务部员工的工作质量。 4、制定或参与制定酒店各项收费或价格标准。 5、培训本部人员业务技能及传授专业知识。 6、组织本部人搞好会计核算工作及编制各种明年报表。 7、编制酒店财务预算(计划)，年终决算工作。 8、审核酒店资金预算及销售计划、审核酒店各项付款计划管好用好资金。 9、组织好并开展财务管理工作，加强应收应付款、存贷、成本费用控制。 10、经常进行财务 评价 LEC评价法下载LEC评价法下载评价量规免费下载学院评价表文档下载学院评价表文档下载 ，提出改善经营、加强管理的措施和意见。 11、为领导提供经营决策信息并参与决策。 12、管好会计档案，负责合同的管理工作。 13、组织协调好部门内外关系。 14、关心部门员工思想、生活，发挥他们工作积极性，完成上级交办的其他任务。 签署: 核准: 年 月 日 layout development cities in developed countries show that developing rail transit Guide and an important means of achieving sustainable urban development. More than the bulk of the urban rail transit vehicles, rail traffic in the urban space layout and guide the evacuation, optimizing the structure and other aspects also play an important role in its role as the scale becomes more important. Rail transit on land development and stimulation is achieved through its good accessibility, under the dual role of mechanisms in land and planning, transport accessibility high land along the rail transit development and high strength, promotion of urban morphology and land use patterns to adjust accordingly. 1, and Copenhagen 1947, Copenhagen refers to shaped planning introduced, requirements land development along narrow of finger corridor concentrated, refers to shaped planning guide big Copenhagen area along track traffic line clear defined of corridor for Metro development, through track traffic and city development of integration, will along development concentrated in track station around a km around, around track site land implementation integrated intensive development, and provides good of non-mobile of way received connection facilities, Ensure that a larger proportion of the region's residents commute using mass transit. Figure 5.1-3 Copenhagen Metro City Development 2, Tokyo 5.1-4 Tokyo Metro to guide regional development (left: 1950, right: 2000) formation is the mass transit system of the city of Tokyo, which have been developed under the guidance of. Eastern suburbs ... Established to track traffic based on the network-city, using rail-oriented intensive development mode has been recognized in many cities. Created the urban structure of the node, forming the urban rail transit-dependent and lifestyle, as well as mass transit systems provide adequate passenger protection. 5.1.3 to guide the healthy development of