1076国际商务沟通复习单选

Multiple Choice Choice Questions 1. c 3. b 5. d 7. a 9. a 2. b 4. a 6. b 8. c 10.d 下划线的选项为正确 答案 八年级地理上册填图题岩土工程勘察试题省略号的作用及举例应急救援安全知识车间5s试题及答案 1. Understanding another culture: a. is important for businesspeople because they can appear to be better informed. b. is best achieved through "do's and don'ts" lists c. enables businesspeople to know why foreign associates believe and act as they do d. isn't necessary for businesspeople 2. Culture, for purposes of business communication, is: a. interchangeable with communication b. values, attitudes and behavior c. unnecessary to investigate d. constantly changing 3. Every culture is learned, and therefore: a. a person can describe his or her own culture completely b. it is learnable c. it is something you know from birth d. it is not possible to live outside your own culture 4. Values in a culture: a. are the priorities of that culture b. are the same in all cultures c. are attitudes about power d. are the result of attitudes 5. The best response to diversity (or difference in cultures) is to a. assume people are all alike b. assume superiority of your own culture c. assess another culture by its similarity to yours d. recognize the validity of cultures that are different 6. Biases are a. based in all cases on something other than fact b. preferences c. something not everybody has d. not operating in business encounters between members of different cultures 7. When biases are acted upon, a. the result may be discrimination or prejudice b. the person acting upon them clearly recognizes that fact c. communication is clearer d. the result is typical of high-context cultures 8. High-context cultures a. prefer communication that is direct and explicit b. are ones whose members enjoy a high standard of living c. rely on the context, either physical or social, to convey a large part of the message d. use technologically advanced methods of communication for business purposes 9. Perception involves a. recognizing communication signals, paying attention, categorizing them, and assigning meaning to them b. speaking and listening--the oral communication skills c. matching incoming signals with outgoing signals in one's databank d. implicit messages that are typical of high-context cultures 10. Multi-level messages a. are always intentional b. communicate only one meaning but on many levels c. are common practices in low-context cultures d. result in puns and double-meaning jokes Choice. Circle the letter corresponding to the correct response. 11. Language is important because it a. helps us shape concepts, controls how we think, and controls how we perceive others. b. allows us to be understood by foreigners. c. is determined by colonialism. d. is stable, easily understood, and free of diversity. 12. Which of the following countries uses high-context language? a. Canada b. Germany c. Japan d. United States 13. The term "jargon" refers to a. inoffensive expressions that are used in place of offensive words. b. competitive conversations that are generally in jest. c. technical terminology used within specialized groups. d. nonverbal signals that are believed over what is actually said. 14. Slang is generally a. understood by everyone. b. spoken by the masses. c. easily translated. d. used by subgroups. 15. Red tape is an example of a. slang. b. an acronym. c. a homonym. d. an idiom. 16. "The part was found defective, and it was determined that there is a defect in the button causing it not to fit into the chassis." This statement is an example of a a. linear explanation. b. verbose explanation. c. nonlinear explanation. d. why explanation. 17. A good interpreter will be a. bilingual, familiar with both business cultures, and employed by one of the businesses. b. bicultural, bilingual, and familiar with both business cultures. c. bicultural and an employee of the visiting business. d. bicultural, bilingual, and employed by the host business. Choice. Circle the letter corresponding to the correct response. 18. Which statement referring to thought patterns is incorrect? a. Asians typically use the inductive method of reasoning. b. Thought patterns impact oral communication. c. When using the deductive method of reasoning, one starts with the facts and goes to generalizations. d. Recognizing different thought patterns is important in negotiation with different cultures. 19. Which term refers to rate, volume, and quality that interrupts or temporarily takes the place of speech and affects the meaning of a message? a. metacommunication b. chronemics c. oculesics d. paralanguage 20. Which statement does not reflect the intimate zone? a. the most formal zone b. less than 18 inches c. reserved for very close friends d. entered when shaking hands 21. People from cultures that follow the monochronic time system tend to a. do one thing at a time. b. be committed to people. c. borrow and lend things often. d. build lifetime relationships. 22. Nonverbal communication does not include a. chromatics. b. chronemics. c. haptics. d. semantics. 23. Which term refers to gaze and eye contact? a. chronemics b. monochronic c. oculesics d. olfactics 24. Which term refers to communicating through the use of bodily contact? a. kinesics b. haptics c. olfactics d. proxemics 25. Which of the following does not belong in the "don't touch" category? a. England b. Japan c. Middle East countries d. United States 26. Which of the following statements related to space is incorrect? a. In the United States, the social zone is used for interacting impersonally in business situations. b. In the United States, offices on the fourth floor have more status than those on the first floor. c. French top-level executives have private offices. d. The Japanese do not consider private offices appropriate. 27. Which statement regarding oculesics is incorrect? a. People in the United States do not favor direct eye contact. b. People in China lower their eyes as a sign of respect. c. The Japanese direct their gaze below the chin. d. Eye contact is very intense in the Middle East. 28. Which statement concerning haptics is incorrect? a. Touching may be interpreted as a form of sexual harassment. b. Some cultures are more comfortable with bodily contact than others. c. Japan is considered a "touch" culture. d. In the Middle East, avoid touching someone with your left hand. 29. Which statement relating to chromatics is incorrect? a. Chromatics can have negative and positive connotations. b. Americans and Japanese both wear black to funerals. c. Brides in India often wear red or yellow. d. In China, a green hat signifies that your wife or sister is a prostitute. 30. Which statement is incorrect? a. Costly business blunders are often the result of a lack of knowledge of another culture's nonverbal communication patterns. b. Processes of reasoning and problem solving are the same in all cultures. c. Attitudes toward time and use of space convey nonverbal messages in intercultural encounters. d. When in another culture, an appropriate caution would be to watch the behavior of the persons you are talking with and match their style. 31. Which statement is incorrect? a. Knowing cultural variations in the use of silence is helpful when conversing with persons in another culture. b. Determining cultural meanings associated with various colors is advised to assure that nonverbal messages associated with color are positive ones. c. Good advice when communicating with persons in other cultures is to keep gestures to a minimum. d. Although oral communication varies from culture to culture, nonverbal communication is almost always interpreted the same in each culture. Choice. Circle the letter corresponding to the correct response. 32. Present your business card with both hands when in a. Africa. b. Japan. c. Germany. d. Russia. 33. Which of the following statements related to business card exchange is incorrect? a. U.S. persons only exchange business cards when there is a reason to contact the person later. b. Business cards for use internationally should be white with black ink. c. Present the business card with the left hand only in Africa. d. Present the business card with both hands in Japan. 34. People with a college degree are entitled to be called "Doctor" in a. Mexico. b. England. c. Italy. d. Russia. 35. Which statement concerning India's caste system is incorrect? a. Each caste has its own status and rights. b. Discrimination based on caste has been outlawed. c. The caste system is not a major influence anywhere on the continent at this time. d. In a caste, interaction is often limited. 36. Which statement regarding holidays is incorrect? a. Germany has a carnival season similar to Mardi Gras. b. Many countries celebrate New Year's Day. c. Many Japanese companies close from April 29 to May 5. d. June is a bad time to conduct business in Europe as this is considered the vacation month. 37. Which statement regarding office customs/practices is incorrect? a. U.S. employees are expected to keep busy while at work even during slow periods. b. Peru has one of the longest workweeks in the world. c. U.S. firms give more and longer breaks than do most European companies. d. In the United Kingdom, the only grounds for job termination are criminal behavior. 38. Appropriate public behavior in the United States includes: a. giving priority to older persons when waiting in line. b. speaking quietly in elevators. c. keeping to the left when walking on the street. d. treating service personnel with courtesy and respect. 39. Which statement regarding special foods is incorrect? a. Corn-on-the-cob, a U.S. food, is considered a food for animals only in other countries. b. Most countries enjoy popcorn. c. Eating sheep's eyeballs in Saudi Arabia is common. d. In Mexico, chicken soup may contain the chicken's feet. 40. Which statement regarding consumption taboos is incorrect? a. Strict Muslims do not consume pork. b. Hindus do not eat any beef; the cow is considered sacred. c. Orthodox Jews eat only cattle or fowl that has been ritually slaughtered so that it is "kosher." d. U.S. persons do not eat horse meat because of religious taboos.