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首页 Microsoft_Lync_2010_Voice_and_Video_Training_RT…

Microsoft_Lync_2010_Voice_and_Video_Training_RTM.pdf

Microsoft_Lync_2010_Voice_and_V…

上传者: 扒鸡扒鸡猪 2011-04-20 评分1 评论0 下载5888w+次 收藏0 阅读量5888w+ 暂无简介 简介 举报

简介:本文档为《Microsoft_Lync_2010_Voice_and_Video_Training_RTMpdf》,可适用于IT书籍领域,主题内容包含MicrosoftLyncVoiceandVideoTrainingObjectivesThiscoursecoversthefollowingvo符等。

MicrosoftLyncVoiceandVideoTrainingObjectivesThiscoursecoversthefollowingvoiceandvideofeaturesoftheLyncclient•MakeaCall•AnsweraCall•ManageaCall•ForwardaCall•FollowuponMissedCallsandVoiceMail•JoinaConferenceCall•JoinaVideoCall•AcceptaVideoCallVideoObjectivesThissectioncoversthefollowing:•MakeaCall•AnsweraCall•ManageyourConversationandDeviceSettings•ForwardCalls•FollowuponMissedCallsandVoiceMail•JoinaConferenceCallVoiceMakeaPhoneCallfromAnywhereTheMicrosoftLyncclientworkswithMicrosoftLyncServer,providingasoftwarepoweredtelephoneUserscancontactanyoneinsideoroutsideoftheircompanyIt’sascomfortableasyouroldphonebutaricherandmoresophisticatedexperienceLyncsupportsthefollowingtypesofcalls:•Computertocomputer•Computertotelephone•Telephonetocomputer•Computertoaudioconference•VideocallsandconferencingUsingLyncmeansthatusershavealltheirprinciplecommunicationchoicesvoice,email,instantmessaging,andconferencingavailableandintegratedontheircomputerReturntoVoiceObjectivesMakeaCallYoucanusethesearchbartofindsomeoneorscrolltofindanyoneinyourcontactlistOpenLyncTypetheperson’snameorphonenumberinsearchbarClickCallontheperson’scontactcard,Whenyouclicktocallthecontact’sworknumberisthedefaultnumberthatisdialedYoucanclicktheCallmenutoselectothernumberstocallthecontactLearnmoreaboutClicktoCallonthenextslideCallmenuforadditionaloptionsSearchReturntoVoiceObjectivesClicktoCallLyncofferstheClicktoCallfeatureWhenyouclickthisiconLyncautomaticallydialsthenumberforyouThecallconnectsusingyourLyncPhoneEditiondeviceIfadeviceisnotavailablethecallconnectsthroughyourLyncclientReturntoVoiceObjectivesClicktoCallUsetheDialPadtoMakeaCallUsethedialpadtomanuallyenteraphonenumbertodialForexample,youcanusethedialpadtodialflowersClickPhoneClickortypenumbersontheLyncdialpadClickCalltodialnumberClickPhonetabtoaccessDialPadThedialpadrespondstomouseclicksandkeystrokesReturntoVoiceObjectivesClickCallorpressEntertodialnumberAnsweraCallDependingonyourdevicesetup,anincomingcalltakesplaceusingoneofthefollowingmethods:ConnectedtoaLyncPhoneEditiondevice:CallisansweredusingtheSpeakerphoneorHeadsetLyncwithoutadeviceattached:AudiothroughthecomputerspeakersAnswerCall:ClicknotificationwindowforincomingcallTheConversationwindowappearsandthecallbeginsRedirectorDeclineCall:ClickRedirectcalltoanothernumbersuchasyourcellphoneClickDeclinetocallsendcallertovoicemailifitisconfiguredordisconnectcallerClickthenotificationwindowtoanswercallReturntoVoiceObjectivesConversationwindowappearsafteracceptingcallAcceptCallDuringConversationDuringaconversationyoucanstartacallintheconversationwindowAnsweraCallInanIMTheConversationPhonetabdisplaysoptionsonhowtoreceivethecallClickoneofthefollowingoptions:•AcceptCall–acceptscallandbeginsconversation•Redirect–redirecttocellphoneorothernumber•Decline–decliningtheincomingcallsendscallertovoicemailifitisconfiguredordisconnectscallerClickPhonetoinitiatecallReturntoVoiceObjectivesClickAccept,RedirectorDeclineManageaCallDuringacallyoucanchangetheaudiodevice,placethecallonholdortransferthecalltoanothernumberClickthefollowingoptionsfromConversationwindow•ClickAudioDevicetoselectbetweenyourheadset,handsetorcomputeraudio•PlacethecallonholdbyclickingHold•TransferthecalltoanothernumberUsetransfertoremainonyourconferencecallevenwhenyouhavetoleaveyourofficeUsethetransfermenutotransfercalltoanothernumberReturntoVoiceObjectivesChangetheaudiodeviceduringyourcallPhoneCallsGettotheRightPlaceUseLynctoforwardcallstoyourcellphoneorsimultaneouslyringyourofficeandhomenumbers•Quicklyidentifyandchangecallforwardingsettings•Knowataglancewhenyourcallsarebeingforwarded•Easilyconfigureadvancedcallroutingsettings•TakeyourcallswithyouCallsForwardedNotificationCallForwardingSettingsReturntoVoiceObjectivesForwardaCallYoucansendcallersstraighttoyourvoicemailortoanyoneyouwanttohandleyourcallswhileyouareoutIt’seasytosetupfullforwardingrulesontheCallForwardingtabClickCallForwardingClickCallForwardingSettingsSpecifyphonenumbersontheCallForwardingtabinOptionsClickOKtoupdatecallforwardingsettingsClickCallForwardingSelectoneofthefollowingoptions:•DoNotForwardCalls•ForwardCallsTo–Voicemail,CellPhone,orothernumber•SimultaneouslyRingReturntoVoiceObjectivesManagephonemessagesusingLync•Knowthatyouhavemissedcallsandmessageswaitingataglance•PlaybackvoicemaildirectlyfromLync•EasilyreplytovoicemailusingchatorvoiceListentoyourVoiceMailClickPhoneinLyncClickPlaytolistentoreceivedvoicemailClickCalltoreplytovoicemailVisualVoicemailprovidesadedicatedviewforvoicemailwithoneclickaccesstoplaybackFollowuponMissedCallsReturntoVoiceObjectivesJoinaConferenceCallOptionAClickJoinOnlinetojoinconferenceCalldirectlyfromOutlookcalendarreminderOptionBClickJoinOnlineMeetingfromcalendarinvitationtoconnecttoconferencethroughLyncOptionCManuallydialthenumberusingdesk,cellorLyncPhoneEditiondeviceLyncoffersmultipleoptionsforconnectingtoascheduledconferencecallUsingOptionAorBconnectsusingLyncPhoneEditiondevicebydefaultIfdeviceisnotavailableyouwillconnecttoconferenceusingcomputerspeakersandmicrophoneReturntoVoiceObjectivesOnlineMeetingInvitationThemeetinginvitationcontainsmultiplewaystoconnecttoLyncOnlineMeeting•JoinOnlineMeetingconnectsyoutothemeetingthroughLyncallowingyoutohearconferencecallandseevisualcontentsuchaswebcameraanddesktopsharing•MeetingHyperlinkprovidesaInternetbrowsermethodofconnectingintheeventtheJoinlinkfailsoryoudonothaveLyncinstalled•JoinbyPhoneconnectsyoutotheconferencecallifyouareusingahomeorcellphoneItconnectsyouthroughLyncifyouareusingLyncPhoneEditionortheLyncDialpad•ConferenceIDrequiredwhenpromptedYouarenotpromptedwhenusingJoinOnlineMeetingorMeetingHyperlinkActivityThisactivitypreparesLyncusersforOnlineMeetingsusingvoicePracticethisactivityduringasmallorinformalteammeetingThisscenariousesaconferenceroomsettingwithaconferencephoneasprimaryaudioScheduleanOnlineMeetingOpenOutlookandclickNewItems,andthenclickOnlineMeetingCompleteinvitationfieldsandsendtheinvitation•ToRecipients•Subject•Location•StartandEndTimeJointheMeetingOpenInvitationandclickJoinOnlineMeetingClickUsethefollowingontheJointheconferenceaudiodialogwindowClickdropdownmenuandenteryourconferenceroomtelephonenumberClickOKActivityPracticeusingLynctouchtonecommandsduringacallTouchtonecommandsalsoreferredtoasDualToneMultifrequency(DTMF)helpyoucontroltheconferencecall,allowingyoutoadmitormuteparticipants,anddisableannouncementsJoinanOnlineMeetingandconnecttoconferencecallusingdeskphoneUsedeskphonedialpadtopressoneofthefollowingtouchtonecommandsandlistentodescription•*Muteorunmuteyourself•*Muteorunmuteallotherparticipants•*Lockorunlocktheconferencecall•*Enableordisableannouncementsforparticipantsenteringandexitingtheconference•*Privatelyplayparticipantrollcallintheconference•*Admitallparticipantscurrentlyinthelobbytotheconference•*PlayadescriptionoftheavailabletouchtonecommandsReturntoVoiceObjectivesLastMinuteResolutionsMostusershaveexperiencedanunexpectedmomentduringaconferencingsessionThefollowingprovidestipsonaddressinglastminuteissuesinanOnlineMeetingIssue:ConferenceroomphoneormeetingparticipantcannotdialintotheOnlineMeetingResolution:UseInvitebyPhonetocallparticipantorconnecttoconferenceroomphoneClickthePeoplemenuandthenclickInvitebyNameorPhoneNumberEnternumberforparticipant’sdeskorcellphoneortheconferenceroomphonenumber,andclickCallIssue:Aparticipant’svoiceechoesthroughoutthecallResolution:ThisoccursifaparticipantisconnectedtotheOnlineMeetingthroughmultipledevices,suchasbothcomputeraudioandcellphoneaudioThiscanalsooccurinsidealargeconferenceroomifthemeetingisusingapodiumandpanoramicvideowithaudiodeviceTheparticipantshouldmutecomputerspeakersandcomputermicrophoneMutedeskphoneandverifyechohasstoppedUnmuteprimarydevicetouseduringOnlineMeetingReturntoVoiceObjectivesVideoObjectivesThissectioncoversthefollowing:•JoinaVideoCall•AcceptaVideoCallVideoVideoOverviewFortheclosestthingtoafacetofaceconversation,connectawebcamtoyourcomputer•UsingawebcaminLynctodisplayyourselftootherparticipantsisaseamlessexperience•CertifiedUPnPwebcamsaredetectedautomaticallybyLynconWindowsXP,VistaandWindows•Youdonotneedtoinstallawebcamtoviewanotherparticipant’svideoinaOnlineMeetingConfigurewebcamsettingsfromVideoDeviceinLyncOptionsClickToolsandthenclickOptionsConfigurewebcamsettingsunderVideoDevicePluginaUSBwebcamandWindowsautomaticallysearchesfordriversoftwareJoinaVideoCallReturntoVoiceObjectivesClickVideotostartyourwebcamPictureinpictureviewofyourself,clickViewtosetoptionsorhideIfyouhaveawebcamsetup,youcanchoosetoallowyourcontacttoseeyouasyouconverseIfyouacceptsomeone’sincomingvideocalltoyou,theywon’tseeyouuntilyouaddvideofromyoursideoftheconversationJoinaVideoCallClickVideointheconversationwindowtostartyourwebcamandinitiatethevideoconversationYoudon'tneedawebcamtoacceptavideocallfromanotherOfficeLyncuserIfyoudon'thaveawebcam,youcanviewthecaller’svideofeed,andthecallerwillseeavideoiconplaceholderforyourfeedYourcallerwon’tseeyouunlessyouaddyourownvideofeedtotheconversationAcceptavideocallAnotherparticipantinOnlineMeetingbeginsvideoLyncautomaticallydisplaysparticipantvideoinconversationwindowClickStartmyvideotodisplayyourwebcamtootherparticipantsClickViewtoshowyourpreviewwindoworchangewebcamsettingsAcceptaVideoCallClickViewtodisplayyourpreviewwindowormodifywebcamsettingsReturntoVoiceObjectivesClickFullscreenbuttontomaximizevideowindowReviewInthiscoursewecoveredthefollowingvoiceandvideofeaturesoftheLyncclient•MakeaCall•AnsweraCall•ManageaCall•ForwardaCall•FollowuponMissedCallsandVoiceMail•JoinaConferenceCall•JoinaVideoCall•AcceptaVideoCallBACKTOOBJECTIVESMicrosoftCorporationAllrightsreservedMicrosoft,ExchangeActiveSync,Excel,Lync,Outlook,PowerPoint,SharePoint,SQLServer,Windows,WindowsLive,WindowsMobile,WindowsServer,andotherproductnamesareormayberegisteredtrademarksandortrademarksintheUSandorothercountriesTheinformationhereinisforinformationalpurposesonlyandrepresentsthecurrentviewofMicrosoftCorporationasofthedateofthispresentationBecauseMicrosoftmustrespondtochangingmarketconditions,itshouldnotbeinterpretedtobeacommitmentonthepartofMicrosoft,andMicrosoftcannotguaranteetheaccuracyofanyinformationprovidedafterthedateofthispresentationMICROSOFTMAKESNOWARRANTIES,EXPRESS,IMPLIEDORSTATUTORY,ASTOTHEINFORMATIONINTHISPRESENTATION

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