持续领导力（英文）

nullSituational Leadership Situational Leadership 1AS300, Lesson 4OverviewOverviewTask and Relationship Behavior Leadership Effectiveness Variables Situational Leadership II Model Empowerment2Task/Directive BehaviorTask/Directive BehaviorInvolves: Clearly Telling People What to Do How to Do It Where to Do It When to Do It Who Does It Closely Supervising Their Performance3Relationship/Supportive BehaviorRelationship/Supportive BehaviorInvolves: Listening to People Providing support and encouraging their efforts Facilitating their involvement in Problem-Solving and Decision- Making4Leadership VariablesLeadership VariablesLeader Follower Boss Associates/Peers5Leadership VariablesLeadership VariablesOrganization Job demands Time6null7Interim SummaryTask/Relationship Behavior Leadership Variablesnull8S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)Subordinate’s Development LevelSubordinate’s Development LevelCompetence: Task Knowledge Skills Commitment: Motivation Confidence9Levels of DevelopmentLevels of DevelopmentD1 - “Enthusiastic Beginner” D2 - “Disillusioned Learner” D3 - “Reluctant Contributor” D4 - “Peak Performer”10Levels of DevelopmentLevels of DevelopmentD1 Low Competence, High Commitment 11“Enthusiastic Beginner”Levels of DevelopmentLevels of DevelopmentD2 Some Competence, Low Commitment 12“Disillusioned Learner”Levels of DevelopmentLevels of DevelopmentD3 Moderate to High Competence Variable Commitment 13“Reluctant Contributor”Levels of DevelopmentLevels of DevelopmentD4 High Competence, High Commitment 14“Peak Performer”Levels of DevelopmentLevels of DevelopmentD1 - Low Competence, High Commitment “Enthusiastic Beginner” D2 - Some Competence, Low Commitment “Disillusioned Learner” D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor” D4 - High Competence, High Commitment “Peak Performer”15Development Level is Task SpecificDevelopment Level is Task Specific16What is a Leadership Style?What is a Leadership Style?It’s a pattern of behaviors you use when you are trying to influence the behaviors of others as perceived by them It involves problem-solving and decision-making processes17null18S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)DirectingDirectingHigh Directive, Low Supportive Leader defines roles of followers Problem-solving and decision-making initiated by the leader One-way communication19null20S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)CoachingCoachingHigh Directive, High Supportive Leader now attempts to hear followers suggestions, ideas, and opinions Two-way communication Control over decision-making remains with the leader21null22S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)SupportingSupporting High Supportive, Low Directive Focus of control shifts to follower Leader actively listens Follower has ability and knowledge to do the task23null24S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)DelegatingDelegating Low Supportive, Low Directive Leader discusses problems with followers Seeks joint agreement on problem definitions Decision-making is handled by the subordinate They “run their own show”25null26S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)nullLeaders need to provide their people with what they can’t do for themselves at the present moment. The effectiveness of a leader is based on the accuracy of the match between style and development level.27nullWhat happens if we have a mismatch of style with development level?28Development Level MaturityDevelopment Level MaturityTell them what you want to do Show them what you want to do Let them try - there is some risk Observe performance - focus on the positive29The Leader’s GoalThe Leader’s Goal Build your follower’s development level so you can start using less time-consuming styles (S3 and S4) and still get high quality results.30EmpowermentEmpowerment Delegate leadership and decision- making Equip followers with the resources, knowledge, and skills3131EmpowermentEmpowerment Create a clear vision, goals, and accountabilities Develop others Delegate decision making to followers Lead by example32ExamplesExamples33SUMMARYSUMMARYTask and Relationship Behavior Leadership Effectiveness Variables Situational Leadership II Model Empowerment34Situational Leadership is not something you do TO people but something you do WITH peopleSituational Leadership is not something you do TO people but something you do WITH people35