Concern Number: Concern Number:(企業編號) OC Number:(客訴編號) Date Opened:(客訴日期) Last Update:(結案日期) Product Name:(產品名稱) Part Number:(產品編號) Customer Name:(客戶名稱) Contact:(聯絡人) Phone Number: Fax Number: D0 - Customer Concern:(客訴說明) Initial Containment Plan:(暫時對策) % Effective: Date Implemented: Customer Contact:(責任單位) Contacted By:(單位確認者) Date: Returned Product Analysis:(返回品分析) Date: 8D – YES: 8D – NO: 無 (日期) YES D1 - Initiate 8D Action Response:(8D組織活動) Team Champion:(負責人) Position:(職位) Team Leader:(小組組長) Position:(職位) Team Member:(小組成員) Position:(職位) Team Member:(小組成員) Position:(職位) D2 - Problem Statement:(問題狀況) Problem Description:(問題詳述) D3 - Interim Containment:(暫時對策) % Effective: Date Implemented: Customer Contact:(責任單位) Contacted By:(單位確認者) Date: D4 - Root Cause Analysis:(真因分析) Grouping: Possible Cause(s):(可能原因) Consensus:(機率) 1,2,3,etc. Brainstorming Results:(討論結果) H M L 1 2 3 4 5 6 7 Root Cause(s):(真因) % Contribution: Customer Contact:(責任單位) Contacted By:(單位確認者) Date: D5 - Select Permanent Corrective Action(s):(選擇最佳永久對策) Permanent Corrective Action(s):(永久對策) % Effective: Customer Contact:(責任單位) Contacted By:(單位確認者) Date: D6 - Implement Corrective Action(s):(改善對策活動) No: Category:(項目) Assignments / Tasks:(作法) Responsible: Target Date: Status: 1. Implement Permanent Corrective Action(s):(永久改善對策) Date Implemented: Verification of Implemented Corrective Action(s):(確認永久對策) Verification:(證明) Verified By:(確認單位) Date: Customer Contact:(責任單位) Contacted By:(單位確認者) Date:(日期) 品保部 呂啟誌 2009/1/9 D7 - Preventive Action(s):(防止再發對策) Review Item:(再現) Yes: No: N/A: Responsible: Status: Application to Similar Products and/or Processes:(運用再類似的產品或
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快递问题件怎么处理流程河南自建厂房流程下载关于规范招聘需求审批流程制作流程表下载邮件下载流程设计
) Similar Products:(類似的產品) Similar Processes:(類似的流程) 所有進排汽門 倒角加工 No: Category: Assignments / Tasks:(作法) Responsible: Target Date: Status: 8D Request For Customer Closure:(8D結案申請) Customer Contact:(責任單位) Contacted By:(單位確認者) Date:(日期)