1MUC-90002-052-29-01-E.
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Supplier of the Future
Executive Summary of the Study
Roland Berger Strategy Consultants
Munich, December 2002
2MUC-90002-052-29-01-E.ppt
Our study aimed to give strategic and operational advice to the
automotive supplier industry …
Source: Roland Berger
• What key trends will impact
suppliers over the next 5 to 10
years?
• Will the impact vary across different
segments of suppliers?
• Are there significant regional
differences across North America,
Japan, and Western Europe?
• What are the main areas of action
suppliers need to focus on?
Key questions
• Develop strategic and operational
guidelines for automotive suppliers
in North America, Europe, and Asia
• Provide lessons-learned about the
success factors in the industry
• Help suppliers review and reshape
their current strategy and
operating plans
Objectives of the study
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… based on 140 interviews with executives of the worldwide
automotive industry
Selection of participating companies
OES
OEM
Europe USA Japan
Source: Roland Berger
4MUC-90002-052-29-01-E.ppt
Face-to-face interviews were conducted with executives across all
majors regions
Breakdown of interviews conducted for the study
27%
25%
15%
15%
18%
44%13%
5%
10%
28%
USA
Europe
Japan
South
America
China
Electronic/
electric
Multiple
Interior/
exterior
PowertrainChassis
By region By company revenues [EUR] By system
7%
12% 13%
68%
10%
57%
20%
13%
< 1 bn1-5 bn5-10 bn> 10 bn
Breakdown of interviewed companies
Breakdown of top 100 suppliers
Source: Roland Berger
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The supplier challenges: OEMs, consumers and regulators will
drive the industry along eight dimensions
Key
challenges
for the
supplier
industry
OEMs continue to outsource
responsibility and risk to the
supply base
5
Complexity, speed, and invest-
ments needed for future inno-
vation will continue to increase
6
Regulations alter market dyna-
mics and push technology and
risk management to the limits
8
Brand management becomes
even more important for OEMs to
protect market share and margins
7
OEMs will streamline global
structures to further leverage their
global affiliates/presence
1
2
OEMs’ battle over market share
and expansion intensifies, with
no end game in sight
3
OEMs continue cost cutting
initiatives, internally as well as in
their supply base
4
OEMs must and will become more
agile and responsive to changes
in the marketplace
Key challenges for the supplier industry
Source: Roland Berger
6MUC-90002-052-29-01-E.ppt
Strategic and operational guidelines to master the challenges
Source: Roland Berger
Key guidelines for
automotive
suppliers
10. Develop and participate in
technology communities
9. Optimize your technology
and product portfolios
8. Carefully select/integrate further design
and lifecycle responsibilities
11. Develop and apply understanding
of the OEMs’ brand values
7. Continue to reduce cost through design,
mfg flexibility and connectivity
12. Leverage opportunities/ avoid risks of
regulatory developments
1. Review and further develop your long-
term visions
6. Adapt flexible business models to handle
heterogeneous programs
5. Minimize risk through a
diversified customer base
4. …while leveraging integrated
global structures
2. Position clearly in the evolving
supply chain network
3. Further de-centralize decisions
and responsibilities…
7MUC-90002-052-29-01-E.ppt
Electrics/
electronics
Cabin
Roof hatch
Doors
Interior
components
NVH systems
Plastic parts
Auxiliary parts
Body structural
parts !
! !
!? ?
!
!
!!
! !
!
!
!
? ?
? ? ? ?
?
X
X
X
XX
Suppliers' top priority: defining the strategic matrix of products
and markets
1 LONG-TERM VISIONS
Example: Prioritization of products and markets
! InvestHold ? InvestigateEnter ExitX
C
arg
o
b
o
d
y
b
u
ild
er
S
ch
o
o
l B
u
s
S
m
all B
u
s
M
ilitary
C
o
n
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ctio
n
m
ach
in
es
A
m
b
u
lan
ce
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o
d
y b
u
ild
er
T
ru
cks
m
ed
./ h
eavy
T
ran
sp
o
rter
C
arSegments
Products
Source: Roland Berger
Supplier priorities
1. Select the most attractive
market segments!
2. Define the right customer
segments’ portfolio!
3. Select the technologies where
leadership can be achieved!
4. Select the right partnerships!
5. Exit from non-strategic
markets!
8MUC-90002-052-29-01-E.ppt
Both OEM integration and technological complexity push towards
a network structure of the supply chain
TS
SI
TS
OEM
System integrator Sourcing
SI
SI
PS
PS
PS
"Technology" satellite Product DevelopmentProcess-satellite
From the traditional pyramid to network structures
Source: Roland Berger
• Three "roles" for suppliers:
– System integrator
– "Technology" satellite
– "Process" satellite
• Complex, "non-tiered" network of
relationships
• Suppliers cannot be easily
replaced
• Every program is unique
2 POSITION IN THE SUPPLY NETWORK
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More than half of interviewees in all regions already identified their
company as clearly fitting into this emerging network
My company is clearly system integrator, technology satellite or process satellite
Source: Roland Berger
Europe US Japan
Serve more
than one
position
Agree with
one position
100% 100% 100%
32%
21%
47% 45%
19%
23%
13%
27%
9%
64%
2 POSITION IN THE SUPPLY NETWORK
= Technology Satellite= System Integrator= Process Satellite
10MUC-90002-052-29-01-E.ppt
IntegratedFocused
The ROS scenario underlines the necessity for suppliers to focus
on determined roles
Profitability vs. strategic focus of business
2012 estimates of ROS
ROS of interviewees 2001
Source: Roland Berger
SI: System integrator, TS: Technology satellite, PS: Process Satellite
ROS
9.6% TS (USA)
7.4% PS (Europe)
7.1% TS (Europe)
5.7% PS (USA)
6.9% (USA)
5.2% (Europe)
2 POSITION IN THE SUPPLY NETWORK
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Decisions and responsibilities will be located close to the
customer and market interfaces
Source: Roland Berger
3 DE-CENTRALIZED DECISIONS AND RESPONSIBILITIES
• Flat, agile and global OEM
structures
• Requirement for highly
responsive suppliers
• Complex product portfolios of
suppliers
Current developments
• Decentralization of decision making
responsibilities
• Shift processes and organizational
structures to a de-centralized model
• Implementation of "lead" concepts
Consequences for suppliers
12MUC-90002-052-29-01-E.ppt
At the same time global account management structures will
become mandatory to serve the large OEMs
Source: Supplier of the Future study
Agree
60%
40%
Disagree
15%
85%
Yes
No
4 GLOBAL STRUCTURES
My company needs to be better aligned with
globalized procurement and engineering functions
of OEMs
My company has already implemented global key
account management
14MUC-90002-052-29-01-E.ppt
11.4%29.6%2010
11.2%30.1%2005
11.2%28.9%2002
11.8%25.6%2000
11.0%22.9%1995
Key
success
factors
Source: DRI-WEFA ; Roland Berger
Japanese OEMs market share Broaden customer portfolio!
Many suppliers still have to diversify their customer base –
Japanese OEMs the source of growth?
Example: Re-alignment of customer map
5 CUSTOMER BASE
Innovation or
process leadership
Global Account
Management
Overcome
cultural barriers
Resources
deployed across
regions
Develop
relationships
through OEM
networks
Long term
commitment
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Polarized demand patterns force suppliers to adapt and optimize
dedicated business models
New business models – main drivers and requirements
BUSINESS MODEL
Source: Roland Berger
Management of derivatives
• Small volumes (20K-200K)
• High complexity and many deals
Management of platforms
• High volumes (500k-1,500 K)
• Less deals
Management of commodity parts
• Huge volumes (> 1,000K)
• Less deals with complex customer
interface
High volume business model
• Cover 60% of vehicle value
• Commodity partner of OEM, high
R&D resources required
• Manufacturing expert for large scale
operations
• Sub-supplier management
Low volume business model
• Cover remaining 40% of vehicle value
• Flexible manufacturing units
• Accurate OEM customer demand
forecast
6
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Nearly all interviewees agree that OEM cost pressure will continue
Source: Supplier of the Future study
OEM-mandated cost reductions will continue over
the next decade
Agree
10%
90%
Disagree
7 COST REDUCTION
17MUC-90002-052-29-01-E.ppt
Increased flexibility and interconnected value chains are key to
counter the ongoing cost-down initiatives
7
• Systems approach, not component approach, for quantum cost
improvements
• Suppliers must convince OEMs of their value of involvement at the
conceptual stage of design
• Design standardization provides the basis for manufacturing flexibility
Modular design
• Entire value chain must be focused on taking cost out
• Lead suppliers must push the connectivity wave
• Lead suppliers must promote B2B tools and cost cutting goals
Connectivity
• Capital intensity demands high levels of capacity utilization
• Manufacturing flexibility volatile segments is a key requirement on the road to
better capacity usage
• Flexibility across the value-chain is the goal
Manufacturing flexibility
COST REDUCTION
Source: Roland Berger
Manufacturing flexibility and value chain connectivity
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Most suppliers will take out costs from engineering and will
intensify sourcing from low-cost locations
42% 50%
64%
37%
40%
21%
10%
36%
Europe USA Japan
Design
Manufacturing
Connectivity
Disagree
Agree
7 COST REDUCTION
My company will be able to cut costs
primarily in specific areas
My company's component sourcing will
migrate towards low cost countries
Source: Roland Berger
15%
85%
19MUC-90002-052-29-01-E.ppt
Three quarters of suppliers interviewed believe that OEM
outsourcing will increase over the next decade
Source: Supplier of the Future study
OEM outsourcing will increase over the next decade
Agree
25%
75%
Disagree
8 SELECT FURTHER RESPONSIBILITIES
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And the majority expects OEMs to outsource more product
lifecycle responsibility including purchasing and testing
Agree 55%
45% Disagree
8 SELECT FURTHER RESPONSIBILITIES
Source: Supplier of the Future study
Increased OEM outsourcing will include
more product lifecycle responsibility
Product lifecycle responsibility will
include purchasing, testing, warranty
Agree
40%
60%
Disagree
21MUC-90002-052-29-01-E.ppt
OEMs are expected to outsource more product lifecycle respon-
sibility, focus areas: development, purchasing and after sales
Qualitative example: Supplier lifetime responsibility
Future supplier
responsibility
curve
Today's
supplier
responsibility
curveR&D Product
development/
engineering
Purchasing Manu-
facturing
Sales After sales
High
Low
Source: Roland Berger
8 SELECT FURTHER RESPONSIBILITIES
Key areas of increased supplier responsibility
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Sophisticated skill sets and new functions are required from
suppliers to manage these new responsibilities
Innovative financing models
• Project partnerships
• R&D Joint Venture
companies
• Sell and lease back
facilities
• Venture capital
Total cost pricing
• Lifetime product cost
• Volume fluctuations
• Cost of non-quality
• Changing orders/
specifications
Risk management
• Warranty
• Recalls
• Product liability
• Intellectual property
Source: Roland Berger
8 SELECT FURTHER RESPONSIBILITIES
Product creation and lifecycle responsibility enlargement
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Program management will be key to successfully deliver on these
new responsibilities – major shortcomings existent
8
My company will experience a major shortfall in global
program management capabilities
Agree
Disagree
SELECT FURTHER RESPONSIBILITIES
Source: Supplier of the Future study
87%
13%
24MUC-90002-052-29-01-E.ppt
Suppliers have to align their business with consistent product and
technology portfolios
Product portfolio
Relative market share +–
–
+
M
ar
ke
t
at
tr
ac
tiv
en
es
s
Technology portfolio
Competence +–
–
+
R
el
ev
an
ce
• Prioritization of products
• Identification of relevant technologies
• Assessment of technology competencies
• Calculation of investments to increase
competencies and market share
• Adjustment of technology portfolio
• Adjustment of product portfolio
Iterative process
9 TECHNOLOGY AND PRODUCT PORTFOLIOS
Source: Roland Berger
Process for re-alignment of technology and product portfolio
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35% of suppliers interviewed believe that their companies have not
yet a clearly-defined innovation process
9
My company has a clearly-defined innovation process
Agree
35%
65%
Disagree
TECHNOLOGY AND PRODUCT PORTFOLIOS
Source: Supplier of the Future study
26MUC-90002-052-29-01-E.ppt
Technology communities will help to share R&D investments
between suppliers
10
Profit
(ROS)
Interest
expense
1.7%0.5%2002
1.9%0.6%2001
2.7%4.8%2002
0.8%5.1%2001
Company A:
Community model
Company B:
Integrated model
9.9%12.3%2002
9.9%11,3%2001
ROIC
TECHNOLOGY COMMUNITIES
Comparison "Community" vs. "Integrated" R&D model
Source: Company reports; Roland Berger
27MUC-90002-052-29-01-E.ppt
Suppliers need to position themselves on the critical path to define
brand differentiation
• Select and invest in technologies
that are brand-critical
Brand value
Vehicle
characteristics
Technology
System
Sporti-
ness
Driving
performance:
superior traction
Electromechanical/ -
hydraulic suspension-
control
Suspension system
Consumer buying process hierarchy Supplier priorities
• Increase understanding of consumers’
preferences to anticipate OEMs’ needs
• Focus on aligning products to vehicle
brand values
Brand perception
• Only brand-critical components
will strengthen suppliers
negotiation position
11 BRAND VALUES
Importance of branding for OEMs and OES
Source: Roland Berger
28MUC-90002-052-29-01-E.ppt
European suppliers seem to have a better understanding of
customer brands and end consumer requirements
89%
79%
11%
21%
NoYesEurope
1
2
65%
75%
35%
25%
USA
1
2
64%
73%
36%
25%
Japan
1
2
My company has a clear
understanding of our
customer brands
1
My company touches
the end consumer as part
of our development process
2
11 BRAND VALUES
Understanding of customer brands and end consumer requirements
Source: Roland Berger
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Environmental and safety regulations will be the major regulatory
trigger for suppliers
Initiative Importance Measures/Actions
Importance of regulatory initiatives
12
Source: Roland Berger
• Recycling • Expand engineering resources
• Establish reverse logistics channels
• Product liability • Expand testing/prototyping programs
• Expand legal expertise
• Safety • Expand engineering resources
• Emissions • Integrate activities will OEM-efforts
• Leverage competitive advantages
• Lifting of markets entry barriers • Follow OEM customer
• Leverage existing affiliates
• European Block Exemption • Reinforce after sales business
REGULATORY INITIATIVES
30MUC-90002-052-29-01-E.pptSource: Roland Berger
To sum it up: What’s new and what has changed since our last
supplier study 1999 (1)
• From the supplier pyramid towards network structures
– OEMs will prefer supplier networks with specialists for entire systems,
technologies or processes
– Network structures will highly vary by OEM brands, affected carlines
manufacturing plants etc.
• Transformation of the eBusiness hype to operational issues
– Web-based communication technologies, which made up the B2B hype of the
late 90ies will be used as tools for an incremental improvement of processes
– Like in Lean manufacturing, a long-term change processes is expected
• Outsourcing or insourcing?
– The positioning of OEM and OES remains a striking issue throughout the years
– The current discussion aims for an maximization of overall profitability by
sharing of the key value creating activities between OEM and OES
2
3
1
31MUC-90002-052-29-01-E.pptSource: Roland Berger
To sum it up: What’s new and what has changed since our last
supplier study 1999 (2)
• Financing as a key bottleneck for suppliers
– The ongoing shift of tasks, responsibilities and risks towards suppliers have and
the more restrictive policy of the banks lead to a significant financing bottleneck
for suppliers
– Innovative financing models and effective capital markets will be key to provide
suppliers with liquidity and capital in the future
• Increasing role of strategic partnerships
– Mergers and acquisitions absorbed many of the suppliers’ resources in the
recent years – with many failures and little true success stories
– Flexible partnerships and joint ventures are likely to replace cumbersome M&A
activities
• More differentiated business models
– Suppliers have to dedicate their processes, systems and organizations to the
heterogeneous requirements of OEM programs (volume vs. niche)
– “One solution fits all” does most probably not work, i.e. leads to inferior
economic results
5
6
4
32MUC-90002-052-29-01-E.ppt
How to react? This is the CEO agenda!
Source: Roland Berger
Start and imple-
ment initiatives
along the key
guidelines
10. Develop and participate in
technology communities
9. Optimize your technology
and product portfolios
8. Carefully select/integrate further design
and lifecycle responsibilities
11. Develop and apply understanding
of the OEMs’ brand values
7. Continue to reduce cost through design,
mfg flexibility and connectivity
12. Leverage opportunities/ avoid risks of
regulatory developments
1. Review and further develop your long-
term visions
6. Adapt flexible business models to handle
heterogeneous programs
5. Minimize risk through a
diversified customer base
4. …while leveraging integrated
global structures
2. Position clearly in the evolving
supply chain network
3. Further de-centralize decisions
and responsibilities…